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Shame on us for deciding on a hotel based on a Robb Report article, but this was just terrible. First we arrive to find out the room we had paid for and had been confirmed was ACTUALLY GIVEN TO SOMEONE ELSE! That has never happened...More
Response from Nicole W, General Manager at Colony Palms HotelResponded 4 days ago
Dear Mr. olihammond,
Thank you for reaching out, however, I am a bit surprised to hear this detail as we had gone to some great lengths while you were with us to compensate for our shortcomings.
I will readily admit a mistake was made on...More
I love this hotel. We come every year and always have a wonderful stay. It is historic, perfectly designed and quiet and super relaxing. Hacienda style so the pool and restaurant are elegant and private. Each room is different so get to know the kind...More
Management response:Responded 3 weeks ago
We are so happy you enjoyed your stay with us and we thank you for your loyalty! We think it's a very special place as well, mostly because of our terrific Guests!! We look forward to seeing you again, Nicole Winslow
The property and pool are wonderful. Valet service awesome. Brian at the bar was delightful and the food was good. We Booked a casita room with fireplace for 2 days Fireplace was disappointing had to request fuel for it which did not burn for long....More
My wife and I came for our honeymoon and we couldn’t have been happier with our experience. We stayed in a casita (highly recommend) with its own wonderful patio. The grounds are lush and pleasant and the pool is even more so. The staff of...More
Thank Griffin W
Management response:Responded 1 week ago
Thank you for the lovely review. We look forward to seeing every anniversary! Kind regards, Nicole
I have been visiting the entire Coachella Valley for many years. Past few more time in
Palm Springs. One stop we always make is a drink or dinner at Colony Palms Hotel. The ambience is very special. So decided to stay three nights there. I...More
It is a great boutique hotel, intimate and chic. Aside the rooms they also have casitas( duplex, single story w/ private patios and an outdoor bathtub!!) on site bar and restaurant poolside. If you are not looking for a... More
It is a great boutique hotel, intimate and chic. Aside the rooms they also have casitas( duplex, single story w/ private patios and an outdoor bathtub!!) on site bar and restaurant poolside. If you are not looking for a " party scene" this is your spot in the middle of town!