Riviera Resort & Spa Palm Springs
Riviera Resort & Spa Palm Springs
1600 N. Indian Canyon Drive, Palm Springs, Greater Palm Springs, CA 92262
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Avg. ₱13,534 /night, 12/12 - 12/13
₱14,934
per night
₱11,492
per night
₱8,050
per night
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3.5
#10 of 20 resorts in Palm SpringsLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family Resort
Business
Languages Spoken
English, Spanish, Farsi
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Bicycle rental
Bicycles available
Children's television networks
Valet parking
Paid private parking on-site
Wifi
Fitness / spa locker rooms
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Shallow end in pool
Fence around pool
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Vending machine
Poolside bar
Hiking
Entertainment staff
Patio
Walking tours
Board games / puzzles
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Waxing services
Baggage storage
Convenience store
Gift shop
Outdoor fireplace
Outdoor furniture
Picnic area
Shared lounge / TV area
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Room features
Blackout curtains
Bathrobes
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Interconnected rooms available
Private balcony
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
On-demand movies
Bath / shower
Hair dryer
Room types
Mountain view
Pool view
Non-smoking rooms
Suites
Family rooms
Location
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 64 out of 100
64
Palm Springs Municipal Airport
4.2 km•
See all flights
Rental Cars
25 Restaurants
within 1 kilometer
Reviews
3.5
631 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Riviera Resort & Spa Palm Springs boasts a prime location favored by numerous guests for its convenience to the downtown area, suitable for both business and pleasure. However, some travelers have voiced concerns over the inconsistent amenity experiences, including problems with hot water and pool heating. While the hotel's atmosphere blends liveliness with dated elements, service levels often disappoint, with reports of slow responses and staffing issues.
Cleanliness is another point of contention, with guests calling out subpar housekeeping. Additionally, many guests question the value, pointing to high costs and underwhelming amenities.
Location
Convenient
Atmosphere
Lively
Rooms
Neglected
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Underwhelming
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Detailed Reviews
Friendly staff, but mediocre accommodations. First impression from the front desk thru the lobby are great. We got to the elevators and one was not working - for the entire 3 night stay. Staying 3 nights did not qualify us to for our room to be cleaned yet you are paying a $40+ resort fee. Parking is crazy especially on the weekends. Be prepared to take a long walk to your room. Our room was basic and very worn. We had a poolside view. We woke at 7:00am to get ready for an excursion and by the time we left at 9:00am there were still hundreds of dirty used towels all over the pool area. I understand we are living in difficult times, but why charge high end room fees and resort fees when you can’t produce a high end experience.
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Date of stay: October 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Riviera Resort & Spa Palm Springs
Responded Nov 27, 2021
Hello Valued Guest, We appreciate you taking the time to share your valuable feedback regarding your recent visit. While we're delighted that you appreciated the attentive service our team provides, it saddens us to hear that we fell short of meeting your expectations and you found your stay unsatisfactory. Please accept our apologies that one of the elevators is temporarily out of order and for any inconvenience this may have caused. We're also sorry you were disappointed with the resort fee; however, this includes many amenities such as the fitness room, bicycle usage, unlimited local calls, complimentary parking, and in-room coffee and tea to name just a few. Your feedback is important to us and we will certainly address your comments internally. Thank you for sharing your thoughts and we hope to have the opportunity to impress you on another occasion. Fins Up!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My reservation was for a balcony suite i assumed the most expensive room would be pool view or at least close to the main pool . Wrong no view and far from the main pool and front desk whick i would end up needing to visit more times than i liked. Each of my two day's i notified staff of linens and comforters being absent from my suite a total of 4 requests for proper sheets comforters and clean towels yet nothing was done to accommodate the needs of my family . The shower head in the bathtub did not function, the stand up shower head leaked and was designed to only accommodate very short people. Check in took a long time due to computer delays at which point I was overcharged and then double charged with two charges on my credit card of $1033 . The front desk clerk assured me he would not run my card and charge me twice ,a bold face lie right to my face as he charged me again then accused me of having a credit card issue. My reservation of two nights for $733 some how turned into a $2066 just for my room nightmare i will not likely ever return here or recommend this place to anyone i know
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Riviera Resort & Spa Palm Springs
Responded Sep 13, 2022
Hello, Please accept our sincere apologies for what you dealt with during your stay. There is never an excuse for poor service, so rest assured we will share your review with our team so we can make improvements. That said, please reach out to us if you have any further questions about your bill. Thank you for staying with us, and we hope you'll give us another chance to show you the high level of hospitality we can provide. Fins Up!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
We arrived late on Thursday night. The lobby was sooooo cute! I loved all the adorable themed touches. The cafe was the only thing open and had a very limited menu and was very overpriced.
Got to the room, super cute, nothing special. The handle of the bathroom door fell off in my hand and when I tried to call the front desk the phone didn't work.
I used my cell phone to call the front desk because I didn't want to get charged for room damage.
The next morning the gym was 90 degrees and the air conditioning was not working. Breakfast...overpriced.
We told the front desk and they comped one day of our resort fees.
BUT, the pool was nearly empty and lovely. We got in trouble for bringing our own drinks, but don't remember being told not to bring drinks, but oh well. We received FANTASTIC service from DJ and then later some really great massages in the spa from Brian. The pool main pool was nice and the spa was great.
The next morning (Sat) was crazy busy. We opted to go to the other pool. There was no bartender and very few umbrellas. It was over 115 degrees and we tried again to drink our own drinks since there was no drinks there. I understand that you are short-staffed, but then let us help ourselves. You need WAY more shade in the smaller pool area.
Sun morning, the gym was 85 degrees.
The nice man at the front checked us out quickly.
It was fine. Maybe I would come back during the week. I love all things Parrothead, but this was just ok.
Got to the room, super cute, nothing special. The handle of the bathroom door fell off in my hand and when I tried to call the front desk the phone didn't work.
I used my cell phone to call the front desk because I didn't want to get charged for room damage.
The next morning the gym was 90 degrees and the air conditioning was not working. Breakfast...overpriced.
We told the front desk and they comped one day of our resort fees.
BUT, the pool was nearly empty and lovely. We got in trouble for bringing our own drinks, but don't remember being told not to bring drinks, but oh well. We received FANTASTIC service from DJ and then later some really great massages in the spa from Brian. The pool main pool was nice and the spa was great.
The next morning (Sat) was crazy busy. We opted to go to the other pool. There was no bartender and very few umbrellas. It was over 115 degrees and we tried again to drink our own drinks since there was no drinks there. I understand that you are short-staffed, but then let us help ourselves. You need WAY more shade in the smaller pool area.
Sun morning, the gym was 85 degrees.
The nice man at the front checked us out quickly.
It was fine. Maybe I would come back during the week. I love all things Parrothead, but this was just ok.
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Date of stay: July 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Riviera Resort & Spa Palm Springs
Responded Jul 13, 2021
Hello Heather, Thank you for taking the time to let us know about your stay. It is great to see that you were able to enjoy some time relaxing by our pool and that you had pleasant interactions with our friendly staff. Your feedback on the areas we could have improved your experience is appreciated and will be communicated to our team. Please allow us another opportunity to provide the stellar stay we know we are capable of. Fins Up!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
Christian at the pool bar was amazing!!!
He was so attentive and made our day trip worth the drive!
Fridge was broken so our wine bottle wasn’t cold but continuously brought us ice.
Chicken tender and fries were delicious.
My one cocktail was great as well!
Pool itself was clean and plenty of space and shade for a Sunday!
Will definitely be back!
He was so attentive and made our day trip worth the drive!
Fridge was broken so our wine bottle wasn’t cold but continuously brought us ice.
Chicken tender and fries were delicious.
My one cocktail was great as well!
Pool itself was clean and plenty of space and shade for a Sunday!
Will definitely be back!
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Date of stay: August 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Riviera Resort & Spa Palm Springs
Responded Aug 6, 2024
Hello Vanessa, Thank you so much! The pleasure was all ours to welcome you to Margaritaville Resort Palm Springs, and we're thrilled that our service and amenities made for such an unforgettable experience. We hope to see you again soon! Fins Up!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My friends and I just spent the weekend here and stayed in a premium 2 king studio room. The room itself was so spacious and clean but the blankets seemed like just layers of sheets as opposed to an actual blanket but we all slept fine. We also did not appreciate the major lack of water pressure. Because of covid they weren’t servicing the rooms and we ran out of towels and tp Day 1 but a quick call downstairs and they bring what you need. The pool area is beautiful but the water was consistently disgusting. Food wise everything we ordered was delicious. The cocktails were good but not strong enough for the price. Our pool side waiter Aleks was absolutely on point! We had inquired the night before about renting a cabana and were told it’s first come first service and can’t be reserved and that desk opens at 7. We called exactly at 7am the morning of and were told they sold out. How when we were told they couldn’t be booked in advance? Later at the pool there were at least 2 cabanas open and when we asked our waiter he said they were available due to cancellations. We had already gotten a good pool spot so we didn’t move but if we had been able to make our reservation we would have so they missed out on our $500. We were also turned off by the fact that only chips salsa and water is included. That’s a bit weak for the price point. We were poolside by 9am and the amount of towels out saving lounge chairs was ridiculous and half the people don’t show up until after 12. They shouldn’t allow people to save their spots like that it ruins it for the people that actually go to enjoy the pool early. The #1 complaint the whole weekend was the poolside music. You aren’t allowed your own speaker which I understand but the stuff they play is painful. Every 10 songs suits the vibe of being poolside in Palm Springs. Not even a single play of Margaritaville or 5 o clock somewhere but they played every other random unknown Jimmy Buffet song. I get they’re trying to cater to everyone but it threw off the vibe so hard. With the amount of $ they charge for alcohol they should be hiring a dj to hide behind plexi glass and play good music. Also piggybacking off of previous reviews, yes there’s kids everywhere but that unfortunately is unavoidable unless staying at adults only resorts but I fully think this should be one of those. If it’s a serious issue for you, go to an adults only resort.
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Date of stay: April 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Riviera Resort & Spa Palm Springs
Responded May 10, 2021
Hello Francesca, All feedback is welcome, and we thank you for taking the time to share your comment on your recent visit with us. We are glad to know that you enjoyed your spacious and clean accommodations. We are always looking for ways to improve our services, and we will certainly take your comments regarding cabana reservations and pool music into consideration, as well as your concerns in regards to the pool chairs. Once again, thank you for taking the time to share your feedback, and we hope to be able to serve you and your friends in the future so that we can show you a better experience. Fins Up!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I read a lot of reviews for hotels in Palm Springs before my visit in December 2021. We had never been to PS and our friends from FL were coming with us. I was very nervous because there are some iffy reviews about every hotel in PS including Margaritaville. Well I'm here to tell you that I've come to the conclusion that those people may be A. Karen/Kens or B. used to staying at the Four Seasons. This hotel did not disappoint. The pictures online actually look like what you will find when you arrive! For us, it was perfectly located near everything we planned on doing, we brought our dog and I was so happy the property was dog friendly. The only thing they could have done better was have water bowls around the property and maybe dog treats just to be over the top. Pools were heated, fire pits and games (giant jenga, ping pong, bikes) included in your fees. I'm sure there is more going on during high season poolside and it looks great. Cabanas, plenty of chairs and 3 different bars on property. Agua Caliente casino downtown is just around the corner as well as many dining options. The food on property was great (we had breakfast) and I can only imagine the other offerings are great based on our experience. The staff was all very helpful and friendly. We had 3 rooms in total and we all were happy with the clean and well kept accommodations. Our shower probably could have been a bit hotter but considering this is a desert location I bet they set the heat for optimal temps during hot season. The landscaping was very nicely kept, there were many different green areas separating the rooms and it was easy to navigate from one spot to the lobby etc. Overall we were very happy with our stay and would definitely recommend Margaritaville. Shoutout to: David in the bar, great personality, Demar, Bing Bong - nice young guy who helped us learn slang we could say to our kids to annoy them, Andrew and Tyrone at the front desk, professionals. Thanks again.
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Date of stay: December 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Riviera Resort & Spa Palm Springs
Responded Jan 15, 2022
It was a pleasure hosting you at Margaritaville Resort Palm Springs! We're thrilled our beautiful, pet-friendly properties and many onsite amenities helped make your visit memorable. Thank you for sharing how much you enjoyed the food. Our friendly staff will be glad you felt welcome while you were here. The next time you're in town, please come see us again. Fins Up!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked what was advertised as a deluxe king room for the weekend. Like deluxe Mac ‘n cheese from a box, it’s the same as the regular .99 cent kind, just labeled differently. This “hotel” is more like a motel in terms of facilities maintenance and guest consideration. Definitely a property that caters to the less well traveled and the 20 something crowd.
The pros are few, but here they are:
1. Exceptionally friendly staff, albeit in need of basic hospitality industry training..
2. Clean. The housekeeping crew does an exemplary job.
The cons are many:
1. Property is huge and parking seems plenty but is not. At full capacity there is not enough parking.
2. Resort fee is that of a 5 star hotel in Maui, with none of the perks. Including daily housekeeping or refresh of coffee and water.
3. Room are tiny and the finishes are budget, even the upgraded ones. If you’re going to convert an old hotel at least replace the tub with a new one, instead of painting the old one.
4. I assumed a place named Margaritaville would have la few loud partying guests. But it was actually the hotel staff that was loud and inconsiderate. We were awakened Sunday morning at 6:58 am to the maintenance staff yelling, pounding and banging outside the balcony. We packed our bags and checked out!
5. HVAC in rooms needs a major update. Every hour a loud bang came from the vent. A vent that blew ice cold air directly on the bed for 2 minutes at a time. Turn it off and it gets hot.
Needless to say, we will pass on any future adventures at any Margaritaville “Resort” in the future.
The pros are few, but here they are:
1. Exceptionally friendly staff, albeit in need of basic hospitality industry training..
2. Clean. The housekeeping crew does an exemplary job.
The cons are many:
1. Property is huge and parking seems plenty but is not. At full capacity there is not enough parking.
2. Resort fee is that of a 5 star hotel in Maui, with none of the perks. Including daily housekeeping or refresh of coffee and water.
3. Room are tiny and the finishes are budget, even the upgraded ones. If you’re going to convert an old hotel at least replace the tub with a new one, instead of painting the old one.
4. I assumed a place named Margaritaville would have la few loud partying guests. But it was actually the hotel staff that was loud and inconsiderate. We were awakened Sunday morning at 6:58 am to the maintenance staff yelling, pounding and banging outside the balcony. We packed our bags and checked out!
5. HVAC in rooms needs a major update. Every hour a loud bang came from the vent. A vent that blew ice cold air directly on the bed for 2 minutes at a time. Turn it off and it gets hot.
Needless to say, we will pass on any future adventures at any Margaritaville “Resort” in the future.
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Date of stay: November 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Riviera Resort & Spa Palm Springs
Responded Nov 23, 2021
While we are glad to know that you enjoyed our friendly service and clean accommodations, we are sorry if you experienced any issues during your stay as this is never what we wish for our guests. Our resort fee includes in-room coffee and tea, bicycle usage, golf bag storage, waived pet fee, fitness center access, and more. Daily housekeeping services have been limited due to this unprecedented time, and we apologize for any inconvenience this caused. Your comments have been shared with our team as we always look for any opportunity to improve our experience for our guests. Thank you for choosing us, and it would be an honor to have another chance to impress you down the line. Fins up!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Margaritaville has potential but falls very short. My family (husbad and daughter) stayed here for 4 nights. The entrance of the hotel is absolutely beautiful and feels luxurious and new. I booked us a deluxe room with two queen beds.
Our room appeared bright and was decent but as soon as we got in and settled the rattling from a broken sliding glass door started and didn’t stop until the morning . You could literally press the door slightly forward away from the track and see a slight crack to outside. There was also a draft whenever the wind started. Room was supposed to also have chrome cast, but it didn’t and we had to ask maintenance to come attach the chrome cast to the TV.
Maintenance finally came to our room late the 2nd night after calling about the door twice earlier in the day. They determined they couldn’t fix it, and would move us. We were moved to what appeared like a beautiful king suite. Again there were 3 of us, which forced us to have to use the very uncomfortable pull out mattress which had no blankets or sheets and we borrowed pillows from our old room.
New room again failed to have the chrome cast, and worst of all the bedroom was pushing heat out causing the room to reach 85 deg In The middle of a hot day. Maintenance again was called and the had to fix the HVAC unit only for it to break AGAIN the next day.
The hot water didn’t work in the shower unless you let it run for about 15 to 20 minutes. And would only get just barely warm. There were 2 sinks and the right one didn’t drain.
We were given a room in bldg 5, which is the farthest from most things including the restaurants bar and main pool. There is an additional pool the Lone Palm pool and bar, but unfortunately the bar was closed most of the days we were there forcing everyone to walk all the way to the main pool bar. They would not deliver anything to the lone palm pool area even after ordering at the other pool bar. The main pool area was fine until it was just too crowded to enjoy.
Although our resort fees included housekeeping, we never got it despite asking everyday. I think for the price you pay, having your room cleaned and your trash taken out everyday should come standard especially if that is advertised as being included in your resort fees.
We ate at the restaurants a couple times and the food was definitely decent and huge portions. Pricing was as expected. Maria was absolutely phenomenal and the gentleman who moved our room were the only good service we got the entire time!
There are a lot of places to stay in Palm Springs, I’d stay somewhere else if I had the choice again.
Our room appeared bright and was decent but as soon as we got in and settled the rattling from a broken sliding glass door started and didn’t stop until the morning . You could literally press the door slightly forward away from the track and see a slight crack to outside. There was also a draft whenever the wind started. Room was supposed to also have chrome cast, but it didn’t and we had to ask maintenance to come attach the chrome cast to the TV.
Maintenance finally came to our room late the 2nd night after calling about the door twice earlier in the day. They determined they couldn’t fix it, and would move us. We were moved to what appeared like a beautiful king suite. Again there were 3 of us, which forced us to have to use the very uncomfortable pull out mattress which had no blankets or sheets and we borrowed pillows from our old room.
New room again failed to have the chrome cast, and worst of all the bedroom was pushing heat out causing the room to reach 85 deg In The middle of a hot day. Maintenance again was called and the had to fix the HVAC unit only for it to break AGAIN the next day.
The hot water didn’t work in the shower unless you let it run for about 15 to 20 minutes. And would only get just barely warm. There were 2 sinks and the right one didn’t drain.
We were given a room in bldg 5, which is the farthest from most things including the restaurants bar and main pool. There is an additional pool the Lone Palm pool and bar, but unfortunately the bar was closed most of the days we were there forcing everyone to walk all the way to the main pool bar. They would not deliver anything to the lone palm pool area even after ordering at the other pool bar. The main pool area was fine until it was just too crowded to enjoy.
Although our resort fees included housekeeping, we never got it despite asking everyday. I think for the price you pay, having your room cleaned and your trash taken out everyday should come standard especially if that is advertised as being included in your resort fees.
We ate at the restaurants a couple times and the food was definitely decent and huge portions. Pricing was as expected. Maria was absolutely phenomenal and the gentleman who moved our room were the only good service we got the entire time!
There are a lot of places to stay in Palm Springs, I’d stay somewhere else if I had the choice again.
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Date of stay: March 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Riviera Resort & Spa Palm Springs
Responded Apr 3, 2022
Hello Jasmine, We're saddened to learn you did not enjoy your stay. Please accept our apologies for any issues with the room amenities and shower as well as for any confusion about housekeeping and pool service. Our resort fee is not related to these items, but does include things like self-parking, WiFi, fitness center, and bicycle usage, for example. Should your travels bring you back to the area, please consider staying with us again. Fins Up!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is lovely, the rooms are very comfortable and commodious, and the vibe is very fun. However, we were very disappointed that despite management's confirmation that California regulations require their employees to remain masked, they were unable to follow the rules. Only about 50% of restaurant, bar, and other staff were masked. Housekeeping staff who entered our room to clean were never masked. The half of the staff who did wear masks frequently wore the masks below their noses. This gave permission to guests to walk freely around the indoors of the property also unmasked. This occurred during the omicron surge. Despite repeated requests to management to ensure their employees' and guests' safety, in our five days' stay, the situation never changed. It made for a feeing of being unsafe and also disappointed since plenty of other hotels are able to follow the law.
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Date of stay: December 2021
Value
Service
Sleep Quality
Room Tip: if during the pandemic, ask for a room that housekeeping will not enter during your stay
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Riviera Resort & Spa Palm Springs
Responded Dec 28, 2021
Hello Abby, We appreciate you sharing your valuable thoughts with us. Thank you for the kind words on our comfortable accommodations and unique atmosphere. Please know that the safety of our guests is a top priority, and we will discuss your comments in a team meeting to ensure we are providing an enjoyable and relaxing environment for all. While we can't change the past, we can work to improve for the future, and we hope you'll give us a second chance. Fins Up!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a great 3 night stay. Room and bathroom was very clean, beds were comfortable and everything was in good working order. One pool was closed but luckily we visited at a time when it was not too crowded and the pool that was open was fine as was the bar in that pool area. There were no pet stains anywhere we could see and the room was quiet. This may be because we were there at a quieter time of year. All staff were very friendly and helpful We received a couple of nice perks but the birthdays I indicated we were celebrating in our reservation were not acknowledged, but that was ok.
While there is a Jimmy Buffett song theme throughout the property and a lot of his music played at the pool, it was not intrusive or overdone. There was a nice relaxing vibe throughout. The location is about a mile or two from "downtown" Palm Springs, so one needs a car or ride share to get to there and back, it was easy.
While there is a Jimmy Buffett song theme throughout the property and a lot of his music played at the pool, it was not intrusive or overdone. There was a nice relaxing vibe throughout. The location is about a mile or two from "downtown" Palm Springs, so one needs a car or ride share to get to there and back, it was easy.
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Date of stay: February 2022
Value
Location
Service
Room Tip: Buidling 4 is by the smaller pool.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Riviera Resort & Spa Palm Springs
Responded Feb 17, 2022
Hello, Thank you so much for all the kind words surrounding your recent visit to Margaritaville Resort Palm Springs, and we're thrilled to hear that you enjoyed our comfortable accommodations, as well as our friendly team members. We'd be honored to host you again, so please do not hesitate to come to see us again in the future! Fins Up!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The 5 o’clock is just steps out of the pool. We enjoyed a drink after swim before pool closed
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"If you would like a microwave in your room, call ahead of time and they will place one in your room."Read full review
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PRICE RANGE
₱9,450 - ₱15,809 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riviera resort & spa, palm springs hotel palm springs, riviera resort and spa, palm springs, riviera hotel palm springs, riviera resort palm springs, palm springs riveria resort
FORMERLY KNOWN AS
Margaritaville Resort Palm Springs
LOCATION
United StatesCaliforniaCalifornia DesertGreater Palm SpringsPalm Springs
NUMBER OF ROOMS
398
Prices are provided by our partners, and reflect nightly room rates, including any mandatory fees. Taxes not included. Please see our partners for more details.
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Claim Your ListingRIVIERA RESORT & SPA PALM SPRINGS - UPDATED 2024 Reviews & Price Comparison (CA) - Tripadvisor
Frequently Asked Questions about Riviera Resort & Spa Palm Springs
Which popular attractions are close to Riviera Resort & Spa Palm Springs?
Nearby attractions include Escape Room Palm Springs (0.9 km), PS Drag Brunch (1.0 km), and MOGO Silent Disco (1.1 km).
What are some of the property amenities at Riviera Resort & Spa Palm Springs?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Riviera Resort & Spa Palm Springs?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Riviera Resort & Spa Palm Springs?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Riviera Resort & Spa Palm Springs?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Riviera Resort & Spa Palm Springs?
Conveniently located restaurants include Rick's Restaurant & Bakery, Billy Reed's Restaurant, and John's Restaurant.
Are there opportunities to exercise at Riviera Resort & Spa Palm Springs?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Riviera Resort & Spa Palm Springs?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Riviera Resort & Spa Palm Springs?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Riviera Resort & Spa Palm Springs offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Riviera Resort & Spa Palm Springs?
The staff speaks multiple languages, including English, Spanish, and Farsi.