Palm Mountain Resort & Spa
155 South Belardo, Palm Springs, Greater Palm Springs, CA 92262-6327
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$199
Free cancellation until 02/10/23
$164
$218
$153
Hotels.com$199
Priceline$199
Trip.com$218
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About
#45 of 78 hotels in Palm Springs
Location
Cleanliness
Service
Value
The Palm Mountain Resort & Spa is an award-winning oasis in the heart of downtown Palm Springs, just 1 block from famed Palm Canyon Drive. Located just footsteps from all there is to see and do in downtown Palm Springs, the Palm Mountain is a short stroll to the Desert Art Museum, 40+ popular restaurants, unique shops, boutiques, galleries and the Spa Casino. At the Palm Mountain, there is little need for car rental – when you can walk to it all. Palm Springs Airport is a quick 5 minute drive from the hotel which provides complimentary airport shuttle service.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Center with Internet Access
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Restaurant
Snack bar
Vending machine
Free shuttle or taxi services
Airport transportation
Meeting rooms
Spa
Couples massage
Full body massage
Massage
Baggage storage
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Microwave
Refrigerator
Flatscreen TV
Hair dryer
Safe
Bottled water
Iron
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Mountain View
Languages Spoken
English, Spanish
Location
100Great for walkers
Grade: 100 out of 100
92Restaurantswithin 0.5 km
51Attractionswithin 0.5 km
Contact
155 South Belardo, Palm Springs, Greater Palm Springs, CA 92262-6327
Getting there
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745Reviews33Q+A100Room tips
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Overall the property is wonderful. Great location and amenities, close to the heart of Palm Springs. We loved the fire pit and grapefruit trees. The lobby “store” was well stocked with all the basics. However, our specific room was in dire need of an update. The mattress was firm and comfortable but the other furniture was well past it’s life. Minimal lighting meant a dark room even in the middle of the afternoon. Our shower overall was nice but provided minimal pressure. The property as a whole is great, just be aware of the room you choose.
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Patty Davis, General Manager at Palm Mountain Resort & Spa
Responded yesterday
Dear dkfullam, We truly appreciate you taking the time to provide us with your feedback. We are delighted to see you enjoyed the majority of your stay. It's feedback from valued guests such as yourself that allow us to make improvements in either our service or product. We are in the design phase of a guestroom renovation that we will start later this year. I hope you will give us another opportunity in the future. Thank you, Patty Davis General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This resort is a bit no-frills but tidy and well-maintained. What a great price for a great locale! Staff were friendly and it was a very lo-fi experience. Amazing mountain view, plenty of grapefruit-laden trees, a cute hot tub and pleasant patio, plus a fire area by the pool. No restaurant, just a tiny commissary. But food is just a block away. Great location!
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Patty Davis, General Manager at Palm Mountain Resort & Spa
Responded 1 week ago
Dear Khogaboom, We truly appreciate you taking the time to share your comments with us regarding your recent stay. We're delighted to see you enjoyed the hotel amenities and location. Our location can't be beaten, close to everything including the spectacular mountains. Start your day with fresh grapefruit right from the tree. Thank you for the shout-out regarding our friendly staff. We look forward to the opportunity to welcome you back again soon. Thank you, Patty Davis General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff are outstanding. The hotel is wonderfully central to the downtown. The rooms are clean and comfortable. Ive stayed here many times before and its overall improvements with the cleanliness and friendly staff are noticeable each timethat I stay.
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Patty Davis, General Manager at Palm Mountain Resort & Spa
Responded 3 weeks ago
Dear Catchickone, Thank you for staying at Palm Mountain Resort and Spa on your recent visit to Palm Springs. We thank you for your business and greatly appreciate the five-star rating. We are delighted to know that our staff provided you with excellent service. I agree that clean rooms, a good night's sleep, and great service are the key to enjoying your stay. We value your feedback, and it makes our team happy to know we helped to create a memorable stay. We hope to welcome you back again in the near future. Thank you, Patty Davis General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location is fantastic. Pool area and grounds are great. Be sure to take advantage of coffee/tea in the lobby. Also take advantage of the shuttle service (we rented a car for a day and the shuttle took us to the airport to pick up (and picked us up after car rental day … go to Joshua Tree!!) Take advantage of free bike rentals. When I’m season - have a grapefruit or orange from the trees on the grounds - so good! Rooms are a little dated but are clean & comfortable
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Patty Davis, General Manager at Palm Mountain Resort & Spa
Responded 3 weeks ago
Dear Itiz2023, Thank you for taking the time to share your feedback with us. We truly appreciate your business and the five-star rating. I'm happy that you were able to enjoy the fruit from our many trees. It's kind of a treat to pick and enjoy. Our complimentary airport shuttle makes it handy to get to the airport to rent a car or when you fly in and out. We are in the design phase of a guest room renovation, and we hope to start that later this year. We hope to welcome you back again soon. Thank you, Patty Davis General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Grossly understaffed . Waited 15 minutes while desk staff had to check in a group before us. The clerk was totally alone. The lobby is well appointed but our rooms were grossly outdated and it’s not as though the rooms were inexpensive. There was a crack in our bathroom sink which leaked water all over the bathroom floor when my husband was shaving. We had to change rooms. The people in the hotel are lovely. It’s not them. Even the toilet bowl was loosely fixed to the floor, the bathroom door was shredded at the bottom, the gate door was not working well and difficult to operate, the hot water in the shower took forever and I wasted water just to get a warm shower. The only thing it has going for it is the location. If it was further from downtown , I don’t think it would be an option for anybody. I don’t think we’d return. We made the reservations for ourselves as well as our friends who flew in from NYC. It was embarrassing and I felt awful because the photos were very very deceiving online. …
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Patty Davis, General Manager at Palm Mountain Resort & Spa
Responded 21 Dec 2022
Dear ChristineP11, Thank you for choosing the Palm Mountain Resort and Spa on your recent visit. I had a chance to read the review that you recently completed and was concerned to hear about your experience with our hotel. Many of the issues you mentioned will be addressed during our scheduled guest room renovation later next year. We strive to accommodate all of our guests and their needs, and I was disappointed to hear about the problems you encountered. If you would like to reach out to me via my email pdavis@palmmountainresort.com I would like to make this right for both you and your friends. Sincerely, Patty Davis General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spent 4 comfortable nights here in mid-November and I thought it was great value for what we paid. Yes, as others have mentioned, the rooms are dated and could use some sprucing up, but for the price, it was a great place to stay. Our room was spacious and our balcony faced the pool - and there were grapefruit trees all over the place, and we were able to just pick a grapefruit from our balcony - this is amazing to us Canadian neighbors!. The bed was comfortable, the room was clean, and the lobby is attractive. And best of all, they had free Starbucks coffee available every day at 7 am in the lobby! We did not need the air conditioning, but I do have to say the heater was a bit noisy. Earplugs are definitely needed, especially on a Saturday night when there was a lot of noise from latecomers and traffic. But other than Saturday night, it wasn't too noisy. While we didn't use the pool or hot tub, the evening fire by the pool was a nice touch. Front desk staff were very friendly and helpful. The location is excellent, there was plenty of parking available, and there is an ATM beside the lobby. I would definitely stay here again! …
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Date of stay: November 2022Trip type: Traveled with friends
Value
Location
Service
Room Tip: Bring ear plugs
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Patty Davis, General Manager at Palm Mountain Resort & Spa
Responded 9 Dec 2022
Dear tinav3_travels, Thank you for staying at Palm Mountain Resort and Spa on your recent visit to Palm Springs. We thank you for your business and greatly appreciate the four-star rating. We were delighted to hear about your positive experience at our hotel. We agree that the grapefruit trees, our landscaped property, and the mountain make for a beautiful view. We are very excited that we have scheduled to begin a room renovation next year. We value your feedback, and it makes our team happy to know we helped to create a memorable stay. We hope to welcome you back again in the near future. Thank you, Patty Davis General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arrived today but wish we hadn’t. This hotel is a major disappointment. Looks nothing like the photos on the website. First room we were allocated smelt awful, we complained and were moved two doors down. Second room didn’t smell but very dark and scruffy looking. In need of a major refurb. Lever to plug bath water doesn’t work. Walls very thin, can hear dog barking constantly in the next room. There must be better hotels in Palm Springs, shame our travel agent booked us in here
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Patty Davis, General Manager at Palm Mountain Resort & Spa
Responded 15 Nov 2022
Dear MrsB010, Thank you for your review, as we continually work on improving the guest experiences and your feedback makes that possible. We apologize that we did not meet your expectations and are truly sorry that your room had an odor and we have since eliminated it. We have begun working with a designer and hope to start our guest room refresh next year. Again, please accept our apologies, and hopefully, you will consider giving us another opportunity in the future. Best Regards, Patty Davis General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As soon as we arrived in the room we had to open doors and windows due to the old awful smell in the room. Then the AC was soooo loud every time it turned off and on it woke me up. I left feeling like I did not sleep all night! Great location but stinky old rooms with old AC units.
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Patty Davis, General Manager at Palm Mountain Resort & Spa
Responded 11 Nov 2022
Dear cgozony, We appreciate you taking the time to share your feedback with us as this allows us to address any deficiencies. We are truly sorry to hear that your room did not meet your expectations. We have since inspected the room you stayed in and repaired the A/C unit an addressed the smell you described. I hope you will give us another opportunity in the future and if so, please reach out to me directly at pdavis@palmmountainresort.com or 760-449-5003 and I would be happy to assist you with a complimentary night stay. Thank you again for your time and feedback. Sincerely, Patty Davis, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel. Friendly and helpful staff. Lovely gardens. Plenty of parking. Down town so easy access to bars and restaurants. Loud music by the pool but gets you into the vibe! The back rooms in small yard are lovely and quiet. Great showers in the rooms. Good on site washer and drier machines.
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Date of stay: October 2022Trip type: Traveled as a couple
Room Tip: The weekends tend to be busy with weekenders from LA. But never overly busy in October.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alex Vinson, General Manager at Palm Mountain Resort & Spa
Responded 31 Oct 2022
Dear Sandgp15, Thank you for staying at Palm Mountain Resort and Spa on your recent visit to Palm Springs. We greatly appreciate your business and the five-star rating. We are delighted to see that our staff was helpful and friendly during your stay. Our hotel is in an excellent location, and we're glad to see you took advantage of all the wonderful things to do within a few blocks. We hope to welcome you back again in the near future. Thank you, Patty Davis General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is my 2nd review for this hotel and years later it is still a wonderful place to stay. Perfect location within walking distance to shops and restaurants. Beautifully landscaped grounds with nice pool and hot tub. One block from Starbucks. Comfortable beds and pillows. This hotel offers beautiful accommodations for a very reasonable price.
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alex Vinson, General Manager at Palm Mountain Resort & Spa
Responded 28 Oct 2022
Dear BicycleCat, Thank you for staying at Palm Mountain Resort and Spa on your recent visit to Palm Springs. We thank you for your business and greatly appreciate the five-star rating. Thank you for taking the time to share your comments on TripAdvisor. We were delighted to hear about your positive experience at our hotel. We hope to continue to earn your business each time you stay with us. We value your feedback, and it makes our team happy to know we helped to create a memorable stay. We hope to welcome you back again in the near future. Thank you, Patty Davis General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$185 - US$371 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
palm mountain hotel palm springs, palm mountain resort and spa
LOCATION
United StatesCaliforniaCalifornia DesertGreater Palm SpringsPalm Springs
NUMBER OF ROOMS
142
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Frequently Asked Questions about Palm Mountain Resort & Spa
Which popular attractions are close to Palm Mountain Resort & Spa?
Nearby attractions include Brandini Toffee (0.1 km), Palm Springs Art Museum (0.2 km), and Palm Canyon Drive (0.4 km).
What are some of the property amenities at Palm Mountain Resort & Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Palm Mountain Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Palm Mountain Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Palm Mountain Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Palm Mountain Resort & Spa?
Conveniently located restaurants include Great Shakes, The Sandwich Spot, and Le Vallauris.
Are there opportunities to exercise at Palm Mountain Resort & Spa?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Palm Mountain Resort & Spa have airport transportation?
Yes, Palm Mountain Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Palm Mountain Resort & Spa?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Palm Mountain Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Palm Mountain Resort & Spa offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.