888 Tahquitz Canyon Way, Palm Springs, Greater Palm Springs, CA 92262-6708
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About
#20 of 78 hotels in Palm Springs
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Savor beauty inside and out when you stay at the Renaissance Palm Springs Hotel. Set against a backdrop of swaying palm trees and the majestic San Jacinto Mountains, our Palm Springs hotel near the airport captures the essence of desert living. Find your oasis while lounging beside one of the area's largest outdoor pools or sipping a refreshing drink in one of our private cabanas. Slip into sweet dreams in rooms and suites redesigned to pamper and please with pillowtop mattresses and spa-inspired bathrooms. Whether you desire a soothing massage or rejuvenating facial during your getaway, allow Spa Del Sol to anticipate your desires. Celebrate the area while delighting in a meal at Date, our casual restaurant where locally grown fruit graces the menu. Rocks offers a trendy bar setting to unwind after a day of exploring the Palm Springs Aerial Tramway, Palm Springs Art Museum and boutique shops along the city's main thoroughfare. Indulge in the ultimate relaxation at Renaissance Palm Springs Hotel.
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Property amenities
Parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bowling offsite
Kids pool
Paid wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Sauna
Restaurant
Breakfast available
Breakfast in the room
Poolside bar
Tennis court offsite
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Salon
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Air purifier
Air conditioning
Desk
Fireplace
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Private balcony
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Great View
Languages Spoken
English, Spanish
Location
81Good for walkers
Grade: 81 out of 100
111Restaurantswithin 1 km
63Attractionswithin 1 km
Contact
888 Tahquitz Canyon Way, Palm Springs, Greater Palm Springs, CA 92262-6708
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559Reviews66Q+A87Room tips
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So I got to palms springs pretty early for my daughters all start cheer comp hoping to check in my suite earlier. I understand it was sold out the night before so it was going to take a while for a suite.. so I did a pre check in, card charged 743 for the stay. Great all done.. oh no what’s come is a whirlwind of events… I finally got to check in at 2pm.. great, not great I checked my account and saw I was charged another 409 for a later reservation that had nothing to do with the first one.. I already said leave it alone I don’t know if I’ll get it. I go back she proceeded to tell me they combined the reservations and went ahead and authorized the charge without my permission.. I had no clue all I got were keys .: I was livid to her why would she do that. I already told the other girl leave it alone.. so now I’m stuck with funds being held.. she says she canceled and gave me the cancellation number.. a few hrs later I see another charge for 175!!! No one could explain this to me, the guy Jon on the back office was extremely rude, hung up on me twice, I can hear the lady that did my check in the background talking crap before I went was hung up on again.. I then proceeded down there and demanded they research this .. again it had something to do with that combined reservation that I didn’t ask for .. so here I am out of another 600 for the weekend because the bank says they can’t put it back right away 🙄.. cake topper , I’m in a king suite, my daughter is going to bed on the pull out sofa.. the bedding is not cleaned, she then notices a lumb under the sheets, my husband pulled the sheets up.. it was a dirty yellow stained towel!!!! Can’t get ahold of house keeping line is just busy . I had to call from my phone the first desk… they just send up new bedding.. My daughter slept on the hard sofa instead. For as look as it took to get in this room, it should have been spotless .. everything was half ass . Staff isn’t very supportive.. (except the front desk manger I think her name is Denise) I will be letting corporate and the hotel manager about this stay…
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Date of stay: February 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Hotel's Favorite
Fantastic Alexandra was amazing love the pool parties they had very nice rooms and were very helpful on all questions. The pool temperature was perfect… music sounded amazing. And I had such a great time. I cant wait to come back in the furure
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Date of stay: August 2022Trip type: Traveled as a couple
Room Tip: Makes sure to park in their parking lot
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from The Renaissance Palm Springs Team, Guest Services / Front Office at Renaissance Palm Springs Hotel
Responded 24 Aug 2022
Hello Curiosity49990180831, Thank you for staying with us! We appreciate your feedback!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a very nice hotel within walking distance (about 10 minutes) to downtown. We stayed here because we are Marriott Bonvoy members and had enough points to cover our 5 night stay. Typically I prefer something smaller. Very pretty lobby. On the day we checked in someone was handing out drinks in the lobby and there is always ice water and a flavored water available which was a nice touch. We went to Dates, their breakfast restaurant, and did the full buffet ($18pp). They had a continental for $10, plus an a la carte menu. The service there was good and the food was typical breakfast food. In our 5 night stay we only did breakfast there once because we found Koffee right down the road which we preferred. We also went for drinks at Rocks in the lobby one night. Again, the service was good, the drinks were average. Though it was too cold for swimming, we did sit out by the pool to read one day. They pool bar was not open. The rooms were fine. There was really nothing special about them, and could have been cleaner. This brings me to my only complaint which is the housekeeping. When we walked in to the room there was something crushed in the rug- which I think was a Junior mint? It was very obvious, so made me think they didn’t clean the room well before our arrival. When I did the online checkin, I chose the option of daily housekeeping, but they only came once in our 5 night stay. I asked at the front desk if they could come, but still no one did. Housekeeping even emailed me (I think their standard practice) and I asked them for To, towels and to make up the room, but still no one did. We had to go searching for a housekeeper on the floor to get toilet paper and towels. It was just annoying as we were usually out of the room until 4:00 and thought the room would be made up during the day while we were gone. I debated giving the hotel a 3/5 but everything else was fine except the housekeeping. I would probably try somewhere different if we find ourselves back in Palm Springs. Location is great though.…
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Renaissance Palm Springs Team, Guest Services / Front Office at Renaissance Palm Springs Hotel
Responded 2 weeks ago
Hello travelingfamily4Ma, Thanks for staying with us. We appreciate your feedback!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I don’t usually leave reviews but felt the need to leave one after our experience here. Hotel is pretty run down once you get up and close. Stains in the carpet, door to the bathroom was damaged, and the hotel certainly looks weathered. Walls are thin, and each time a door closes from another room your room will vibrate. Heater/AC unit is old and extremely loud when running. Music from the pool was extremely loud (we were on the third floor facing the pool) and went on till midnight despite a request sent in at 10pm. Good thing we had earplugs. This hotel needs a facelift and is definitely not worth the ~US$300 a night. Have stayed at numerous Marriott properties as a Platinum Elite and this is one of the worst. They did comp our parking at $32 a night but I also don’t know why they charge $32 a night for parking when parking is free in Palm Springs to begin with……
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Date of stay: December 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from The Renaissance Palm Springs Team, Guest Services / Front Office at Renaissance Palm Springs Hotel
Responded 2 weeks ago
Hello entropy_h Thanks for staying with us. We appreciate your feedback!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The 5 star review is for the service especially. When we checked in, we were assigned the wrong room type. We went to the front desk and the manager, Peter, assisted us. He was able to get us a different room and exceeded our expectations in making it right. Also, during our stay, we needed help with a couple things and called the front desk for assistance. Everyone we spoke to was eager to help. There was always water in the lobby, towels by the pool and other little touches to make the stay more pleasant (hot cocoa and s’mores hour for the holidays, drinks and pie). The fire pit outside is nice and there is overall a welcoming atmosphere to the hotel. We had a suite which was spacious, had a balcony with a nice view of the pool and mountains and sofa bed. It was nice to have space to spread out with the kids. As far as what can be improved…the property is quite large and there is only one bank of elevators. It is a long walk from the elevators to the room if you are further from the elevators. They allow you to use the “staff only” elevators but those are old and need updating and you have to pass through the service area. Nothing staff can do about this but something for management to think about. The pool is supposedly heated to around 85 degrees…however my kids and husband did not find it to be particularly warm. They were able to use it during the day in the sun. Also, there is one washer/dryer on site..there are 500 rooms…would be nice to have more. However it was a nice touch that use of the laundry facility was complimentary and they even provided detergent. There is ample parking and you are right next door to the convention center and a couple blocks from downtown Palm Springs and restaurants. The grounds are well maintained and we spent one day of our three night stay just enjoying the pool and facilities. Overall we enjoyed our stay and would stay here again.…
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Date of stay: December 2022Trip type: Traveled with family
Room Tip: Parking is $25 if you are a Marriott member and $35 if you are not .
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Renaissance Palm Springs Team, Guest Services / Front Office at Renaissance Palm Springs Hotel
Responded 2 weeks ago
Hello chicago9331, Thanks for staying with us. We appreciate your feedback!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amazing front desk staff and super comfy hotel. Quiet all five nights we stayed and loved the location. Wish I had names of the front desk staff as they were awesome. So cheap and so helpful on e wry level of hotel. I would stay here next time for sure.
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Renaissance Palm Springs Team, Guest Services / Front Office at Renaissance Palm Springs Hotel
Responded 2 weeks ago
Hello Hedy P, Thanks for staying with us. We appreciate your feedback!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If going to Palm Springs CA, I highly recommend the Renaissance Hotel. It located not far from the bustling Palm Springs downtown. The rooms are spacious with very comfortable furniture and beds. Their staff are wonderful and go out of their way to assist you with any requests. The pool area is very nice and relaxing and they serve great cocktails at Rocks. The Renaissance Hotel is the perfect place to stay in Palm Springs!!!
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Date of stay: November 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Renaissance Palm Springs Team, Guest Services / Front Office at Renaissance Palm Springs Hotel
Responded 2 Dec 2022
Hello C4412EJjamess, Thank you for staying with us. We appreciate your feedback! Happy Holidays!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My family and I stayed at this hotel over Thanksgiving weekend. We had adjoining rooms on the 5th floor. The room was clean as well as the pool area. The service was exception during check-in on Thursday (special shout out to Ian at the front desk!) He really made us feel so welcome and that our business was appreciated. My only complaints are the toilets in the lobby by the restaurant and the set further back were very run down. One toilet was taped over with a black trash bag. Also, they were quite under staffed at the pool on Friday. There we no towels by the pool for a couple of hours (and there were only a handful of people at the pool). Despite those two minor things, our stay was wonderful!
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from The Renaissance Palm Springs Team, Guest Services / Front Office at Renaissance Palm Springs Hotel
Responded 2 Dec 2022
Hello Quest259291, Thank you for staying with us. We appreciate your feedback! Seasons Greetings!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ian was spectacular at helping us check-in and feel welcomed. Really nice environment. Would definitely recommend. A lot to do in the area of Palm Springs. The staff makes you feel welcomed. If you’re coming out to Palm Springs this should be the spot!
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Renaissance Palm Springs Team, Guest Services / Front Office at Renaissance Palm Springs Hotel
Responded 26 Nov 2022
Hello 749gavina, Thank you for staying with us. We appreciate your feedback! Happy Holidays!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spend one night here this Thanksgiving. Front desk staff are super nice. Nice experience.love this hotel and gonna be back soon. I love the pool and the lobby, the service is good location is good too.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Renaissance Palm Springs Team, Guest Services / Front Office at Renaissance Palm Springs Hotel
Responded 26 Nov 2022
Hello MeiyinQ, Thank you for staying with us. We appreciate your feedback! Happy Holidays!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$198 - US$399 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaCalifornia DesertGreater Palm SpringsPalm Springs
NUMBER OF ROOMS
410
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Claim Your ListingRENAISSANCE PALM SPRINGS HOTEL - UPDATED 2023 Reviews & Price Comparison (CA) - Tripadvisor
Frequently Asked Questions about Renaissance Palm Springs Hotel
Which popular attractions are close to Renaissance Palm Springs Hotel?
Nearby attractions include Brandini Toffee (0.8 km), Palm Springs Art Museum (1.0 km), and Palm Canyon Drive (0.8 km).
What are some of the property amenities at Renaissance Palm Springs Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Renaissance Palm Springs Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Renaissance Palm Springs Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Renaissance Palm Springs Hotel?
Yes, parking is available to guests.
What are some restaurants close to Renaissance Palm Springs Hotel?
Conveniently located restaurants include Great Shakes, The Sandwich Spot, and Le Vallauris.
Are there opportunities to exercise at Renaissance Palm Springs Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Renaissance Palm Springs Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Renaissance Palm Springs Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Renaissance Palm Springs Hotel?
Many travellers enjoy visiting Indian Canyons (6.2 km), Elvis Honeymoon Hideaway (2.5 km), and Village Green Heritage Center (0.9 km).
Does Renaissance Palm Springs Hotel have any great views?
Yes, guests often enjoy the mountain view available here.