The Saguaro Palm Springs
1800 E Palm Canyon Dr, Palm Springs, Greater Palm Springs, CA 92264-1617
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$364
Free cancellation until 02/17/23
$364
Free cancellation until 02/17/23
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$364
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About
#21 of 78 hotels in Palm Springs
Location
Cleanliness
Service
Value
The Saguaro Palm Springs is a colorful hotel in the desert. There's plenty of sunshine, a buzzing pool scene, and lots of local flavor. The 244 room hotel has multiple restaurants, bars, and meeting spaces -- all of which surround a stunning pool location. Designed to reflect the colorful vibrant spirit of the Coachella Valley desert, the bold color palette is the work of renowned architects Peter Stamberg and Paul Aferiat, who have infused the property with hues that reflect indigenous desert flowers.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Poolside bar
Bicycle rental
Free shuttle or taxi services
Conference facilities
Parking
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Restaurant
Breakfast available
Shuttle bus service
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
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Room features
Air conditioning
Desk
Private balcony
Safe
Seating area
Coffee / tea maker
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Mountain View
Languages Spoken
English, Spanish
Location
63Somewhat walkable
Grade: 63 out of 100
20Restaurantswithin 1 km
3Attractionswithin 1 km
Contact
1800 E Palm Canyon Dr, Palm Springs, Greater Palm Springs, CA 92264-1617
Getting there
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1878Reviews54Q+A100Room tips
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Brian F wrote a review 4 Feb
This hotel is average at best. The lights in my room weren't all working correctly and they had the air conditioning on although it was January until I figured out how to switch it to heat. The heating and air conditioning unit is loud, so it woke me up multiple times every night since I'm a light sleeper. I also found it annoying that the entrance to the first floor was repeatedly wide open although I closed it on several occasions. Not only was it making the floor colder but it's a huge security risk that most hotels avoid by keeping access locked for guests. I did enjoy the proximity to a shopping center nearby and I was able to walk extremely close to the mountain, but this isn't the type of place that I would personally rent.
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Thomas P wrote a review 4 Feb
Nice room, comfy king bed, ground floor room was clean, Randy, Maria, Stephanie, & Alfredo were extraordinaire at the front desk & the restaurant El Jeff's inside the hotel has Excellent food & margaritas.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maria Aspiazu, Guest Services / Front Office at The Saguaro Palm Springs
Responded yesterday
Dear Thomas P, We are psyched to hear that you had a colorful stay with us! We pride ourselves on an enlightened level of guest service and strive to deliver that and more to you while visiting us here at the Saguaro. It is a delight to learn we succeeded in meeting your expectations. We are lucky to have Randy, Maria, Stephanie & Alfredo as part of our team! Again, Thank you for your kind words. We look forward to giving you a warm welcome back very soon. All the best,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have been here for 10 minutes and I am looking for a new hotel to switch to. I will fight this on my CC. This is beyond the dirtiest “hotel” room I’ve ever been in. The bathroom has mold, paint cracking, hair in the tub, furniture is old, carpet is dirty. My daughter is completely sketched out by the place. She wants to wear flip flops in the shower. This is a motel, not a hotel. Do not stay here!
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maria Aspiazu, Guest Services / Front Office at The Saguaro Palm Springs
Responded yesterday
Dear 99deeb, I'm so sorry to see that you have had a less than favorable experience. We here at the Saguaro Palm Springs want all of our guests to leave us with lasting and colorful memories. I want you to know that we will make every effort to allow your comments to transpire into positive experiences for both future guests and yourself alike. Feel free to contact me directly here at the hotel to further discuss the details of your recent stay. Again, thank you for both your time and feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am giving this place a one star because I was charged for the stay as in TWICE. It’s been almost a year and no reimbursement. Save your money and don’t get ROBBED. This is a motel 6 with colorful paint.
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Date of stay: April 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maria Aspiazu, Guest Services / Front Office at The Saguaro Palm Springs
Responded yesterday
Dear Q5222NKjoanad, I do apologize for the inconvenience you encountered a year ago under previous management. I have gone ahead and left you a voicemail to get this issue resolved immediately. I look forward to hearing from you. Warmest Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I hate leaving a less than favorable review but I will not stay at this hotel again. It was incredibly costly (over $400/night post “fees”) yet I’ve stayed in chain hotels that are of better quality. The hotel looks nice, but the rooms themselves are underwhelming: Beds were very uncomfortable, sheets are best described as rough. We paid for a king suite but the bedroom of the suite was situated next to the exterior public access walkway to other rooms, so you are awoken at every passerby. That room should prob be the lesser cost of all the rooms. The bathrooms were old. I was very disappointed in how much I paid for vs what was received. Lastly, watch the hotel rates as they appear to fluctuate significantly. Upon checkout, my travel partners room was hundreds of dollars less than mine for the weekend; we booked the same room. Booking in advance did not work in my favor.…
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Date of stay: January 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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I just booked three additional nights! Chic setting and friendly staff-Randy and Anna could answer any question I had. I enjoyed the colorful pool area and hot tubs. It was easy to relax with restaurant and cantina on site. I just booked a massage for tomorrow
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Date of stay: January 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maria Aspiazu, Guest Services / Front Office at The Saguaro Palm Springs
Responded 1 week ago
Hello treegirl1969! Thank you so much for taking the time to provide us with your valuable feedback, I'm so glad you were able to enjoy all that the wonderful Saguaro Palm Springs has to offer! Randy and Ana are great and we are lucky to have them as part of our team! Be sure to come back and visit us again real soon. Cheers!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have just returned from a trip to California with my family after many years. I wanted to write expressing my thanks and appreciation towards Patrick Nash at the front desk. We arrived in Palm Springs after a long drive from Sequoia National Park. It was dark and we were tired. He immediately put us at ease and had the most delightful manner, not only with us but every person that he checked in or assisted in some way. We were so impressed we decided to stay an additional night. Again, each time we went to the front desk, (and he seemed to be there 24/7) he was there to greet us with a smile and humour. Having worked as a front desk supervisor in California some 20 years ago I understand the demand and pressure, especially during the busy Christmas period. Of all the hotels we stayed in during our 3-week stay he stood out above and beyond any customer facing person we dealt with. He was exceptional! We loved the Saguaro and everything Palm Springs had to offer.…
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Date of stay: December 2022
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Maria Aspiazu, Guest Services / Front Office at The Saguaro Palm Springs
Responded 1 week ago
Hello tashatourmaline, Thank you for your wonderful feedback about Patrick! We are lucky to have him as part of our team. We look forward to seeing you again! Cheers!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The ambience of this hotel is a lot of fun, especially for families, but our room was very dirty in a deep, “this can’t be fixed with a cleaning” kind of way. The carpet was visibly stained, the bathroom floor and bathtub even worse, the furniture was worn with old colored sticky spots from stains still on the chairs. I brought my two year old son, and while he loved the colors, I wouldn’t let him take his shoes off or bathe in the tub. For 200 dollars, it had a motel room vibe.
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We went with friends who stay at less expensive hotels than we usually do so our review is somewhat skewed by that. Pros: inexpensive, colorful, fun, great hot tub and pool scene, delicious and fun restaurant, nice and positive staff., ordered items arrived quickly. Cons: uncomfortable beds, long lines, hard to reach by phone, hard to find your way to the lobby through the hotel's maze, late check in time, chaotic service at restaurant, woken up at 6 am with upstairs guests sounding like hoard of elephants.
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Date of stay: December 2022Trip type: Traveled with friends
Value
Location
Service
Room Tip: Stay upstairs because noise from above wakes you up early. Stay close to the lobby because it's...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Second visit. Its fun, vibrant with good staff and good drinks. I would stay again. If you are looking for a sophisticated and quiet hotel then this probably isn't for you. If however a loud, brash hotel with neons and day glows is what you're after then this may be it. Both my visits have been at Christmas so it's quieter than usual, no djs by the pool and certainly no all night partying.. I may give that a miss to be honest. The rooms are clean and all have good views of either the pool or the surrounding mountains. Strangest minibar I have seen in any hotel with a good range of drinks, snacks, lube and condoms... Fun place in a fun town.
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$182 - US$357 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn palm springs, palm springs holiday inn
FORMERLY KNOWN AS
The Saguaro Palm Springs, a Joie de Vivre Hotel
LOCATION
United StatesCaliforniaCalifornia DesertGreater Palm SpringsPalm Springs
NUMBER OF ROOMS
244
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Frequently Asked Questions about The Saguaro Palm Springs
Which popular attractions are close to The Saguaro Palm Springs?
Nearby attractions include Agua Caliente Indian Canyons (0.3 km), PS Underground (1.1 km), and Smoke Tree Commons (0.5 km).
What are some of the property amenities at The Saguaro Palm Springs?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Saguaro Palm Springs?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at The Saguaro Palm Springs?
Guests can enjoy an on-site restaurant, a poolside bar, and breakfast during their stay.
Is parking available at The Saguaro Palm Springs?
Yes, free parking is available to guests.
What are some restaurants close to The Saguaro Palm Springs?
Conveniently located restaurants include Purple Room Supper Club, Elmer's Restaurant - Palm Springs, and Palm Springs Koffi South.
Are there opportunities to exercise at The Saguaro Palm Springs?
Yes, guests have access to a pool and a fitness centre during their stay.
Does The Saguaro Palm Springs have an airport shuttle?
Yes, The Saguaro Palm Springs offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Saguaro Palm Springs offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Saguaro Palm Springs?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Saguaro Palm Springs?
Many travellers enjoy visiting Indian Canyons (4.0 km), Elvis Honeymoon Hideaway (5.1 km), and Village Green Heritage Center (2.7 km).