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Hyatt Palm Springs

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285 North Palm Canyon Drive, Palm Springs, Greater Palm Springs, CA 92262-5525
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Traveler (809)
Room & Suite (515)
Dining (77)

About

#72 of 80 hotels in Palm Springs
Location
Cleanliness
Service
Value
Palm Springs' only all Suite hotel located in the heart of the historic village. Just footsteps from shopping, restaurants, galleries, museums, casino and theaters. Enjoy a mountain or village view from your private balcony.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Poolside bar
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Outdoor furniture
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Fireplace
Housekeeping
Private balcony
Room service
Refrigerator
Flatscreen TV
On-demand movies
Safe
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English
2942Reviews28Q+A100Room tips
Traveler rating
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Popular mentions
greekguy951 wrote a review 23 Jan
Dallas, Texas45 contributions21 helpful votes
Great stay! Good food and beverage and loved the pool. Loved the outdoor bar/restaurant Hoodoo!! Huge fitness center for a hotel, all the equipment you need for a good workout. There is a resort fee, but it covers WiFi and bike rentals, which I did take advantage of a few times during my stay.
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Date of stay: January 2022Trip type: Traveled solo
Room Tip: If you enjoy watching tourist and action, city view is for you, if you prefer silence, you want a...
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Rob K wrote a review 22 Jan
4 contributions
Do not stay here. My worst ever Hyatt experience. The problems started as soon as I walked in the door and had to wait in a 25 person line for over 40 minutes waiting to check in to my room. Then I got to my room and found that it hadn’t been adequately cleaned, particularly since I found a marijuana blunt on the floor next to the bed. Then I noticed almost all of the fabric surfaces in the room were stained including all of the furniture. The bedroom only had a lamp on one of the two night stands and the lamp was damaged and leaning to one side. Then I tried to turn down the temperature in the room but even though I could get the fan to turn on, no combination of settings would make it blow cold air. I had to sleep with the patio door open since it was too hot in the room for me to be able to sleep otherwise. Do not stay here. This property should not qualify to be a Hyatt.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2022
Value
Rooms
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Cleanliness
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James S wrote a review 21 Jan
1 contribution
I made reservations to stay at the Hyatt in Palm Springs for two nights on 1/15-1/16/22. I used to on line check in with my Hyatt App. I arrived at the hotel at 6PM to find a line of about 50 people waiting to check in. The hotel only had one person checking people in and did not have an expedited check in area for elite guests. I waited in line for 2 hours only to have the front desk tell me that my room was not ready. I asked when the room would be ready as it was now 8PM. The front desk told me they did not know. Apparently the hotel could not finds maids to clean room. I ended up canceling the reservation and staying at a Marriott property instead at a highly inflated cost due to the short supply of rooms in Palm Springs. This is not the type of service I have come to expect from Hyatt. Hyatt should really consider dropping the flag for this poorly managed property. It is unconscionable that they would accept reservations when no rooms are available.
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Date of stay: January 2022
Value
Cleanliness
Service
Room Tip: Stay away from this hotel
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Response from General Manager, General Manager at Hyatt Palm Springs
Responded 3 days ago
Dear James, Thank you for sharing your experience at our hotel. We are very sorry for the inconveniences you encountered during your stay. Know that your voice is of tremendous importance to us and we will be discussing the issues you mentioned to ensure we do better going forward. We hope you'll return in the future so we can give you the experience you expect and deserve and which we are known for.
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mradamlins wrote a review 19 Jan
1 contribution
A shout-out to Joe, the General Manager, for making our stay easy. Joe gave us valuable tips for getting to Sandstorm on-time. Our room was spacious and comfortable, with a great view out over the pool and beyond.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2022
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Rooms
Location
Cleanliness
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Sleep Quality
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Response from General Manager, General Manager at Hyatt Palm Springs
Responded 3 days ago
It was a pleasure hosting you at Hyatt Palm Springs! We're glad our friendly staff and beautiful views impressed you, and we invite you to stay with us again should you be back in the area.
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Traveling wrote a review 18 Jan
Los Angeles, California3 contributions2 helpful votes
May be suffering from the challenges of understaffing, but the worst experience I’ve had at a hotel for the price. No one at reception desk for 10 minutes upon arrival, very strange for a hotel of this size. Room was dirty, bathtub with sitting water and a clogged drain, broken TV, not enough pillows and blankets, or pool towels - requests to the front desk were acknowledged but never actually fulfilled. Although the receptionist did bring me 2 dirty pillows from the back of the reception office when I went down to follow up. No food or snack options on site, although many restaurants nearby. It’s a good location but run down property and very poor service that is overpriced.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from General Manager, General Manager at Hyatt Palm Springs
Responded 3 days ago
The issues you raise are important to us. While we're glad our location worked well for your trip, we apologize for any concerns about cleanliness and service. Feedback from guests like you helps us improve, and we'll pass your comments along to the appropriate staff members. Should you be in the area again, we'd appreciate the chance to provide you with more suitable accommodations.
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PRICE RANGE
US$148 - US$462 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency suites palm springs hotel palm springs, hyatt regency palm springs, hyatt palm springs, palm springs hyatt
LOCATION
United StatesCaliforniaCalifornia DesertGreater Palm SpringsPalm Springs
NUMBER OF ROOMS
197
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Frequently Asked Questions about Hyatt Palm Springs
Which popular attractions are close to Hyatt Palm Springs?
Nearby attractions include Brandini Toffee (0.4 km), Palm Springs Art Museum (0.3 km), and Palm Canyon Drive (0.05 km).
What are some of the property amenities at Hyatt Palm Springs?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hyatt Palm Springs?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Palm Springs?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hyatt Palm Springs?
Yes, parking is available to guests.
What are some restaurants close to Hyatt Palm Springs?
Conveniently located restaurants include The Sandwich Spot, Le Vallauris, and Bill's Pizza.
Are there opportunities to exercise at Hyatt Palm Springs?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hyatt Palm Springs have an airport shuttle?
Yes, Hyatt Palm Springs offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hyatt Palm Springs have airport transportation?
Yes, Hyatt Palm Springs offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Palm Springs?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Palm Springs?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.