Hi. We just spent the night at the newly opened Fairfield in Pacifica, CA, and I have a few concerns... First off, let me say that the hotel is really nicely done after the remodel. The rooms are spacious, and the bathroom is top-notch. We were happy with the room for sure. The concern I have is that I spent over 200$ for the night and the breakfast was, in a word, underwhelming. Honestly, it was not up to standards at all. I asked the desk clerk why the food choices were so sparse, and she said that the food delivery truck was late. I'm in the food service, now that may have been true, but whoever the manager is, should've anticipated the food shortage with the bookings since there was a promotion in place. I don't feel that I got the value for the amount paid versus the amenities that I paid for. Overall, I would give this visit a 3.5 stars only because of the lack of breakfast items available and that no one from management used foresight to alleviate the issues.…
Great location. Just steps to the beach. We enjoyed watching the Surfers, early morning walks along the trail with sweeping views of the ocean. The hotel is basic but well maintained and clean. Customer service was great. The hotel staffs were friendly and accomodating. Mngr reached out personally to resolve some issues. Just be aware that not every room listed as ocean view has a full ocean view. Our room has a partial ocean view only. Nevertheless, it was a great stay!
From a last minute phone call for a reservation, to check out. A perfect experience for my wife and daughter, who happened to be on a little one nite girls getaway! Thank you to all for making their stay perfect. And especially to Andrew at the front desk, who helped me make this such a perfect surprise for these two lovely ladies in my life!
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