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1000 Aguajito Road, Monterey, CA 93940
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 10/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Garden Inn Monterey
Updated 10/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#31 of 57 hotels in Monterey
Location
Cleanliness
Service
Value
The Hilton Garden Inn Monterey hotel in California sits nestled among majestic Monterey Pines and mature Live Oaks in a dramatic and colorful garden setting. The hotel is conveniently located near California's scenic Highway 1, 1/2 a mile from the beautiful beaches of Monterey Bay, and less than three miles from Monterey Peninsula Airport. Our tastefully appointed hotel guestrooms and suites offer: Individually controlled heating and air conditioning, Private outdoor balcony, In-room refrigerator, microwave and coffee maker, Complimentary high-speed Internet access. Whether traveling to Monterey, California on business or leisure, our hotel guests enjoy our contemporary facilities and personalized service. This hotel is a 100% smoke-free facility. Located within minutes of the hotel: Del Monte Beach, Fisherman's Wharf, Historic Cannery Row, Monterey Bay Aquarium, Laguna Seca Raceway, Scenic 17-Mile Drive through Pebble Beach, California, Fabulous Shopping in Carmel-By-The-Sea, Dramat
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Parking garage
Wifi
Hot tub
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Banquet room
Meeting rooms
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Private balcony
Safe
Telephone
Iron
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
1973Reviews16Q+A100Room tips
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Most Recent
tzeelal wrote a review Sep 2022
Tel Aviv, Israel22 contributions23 helpful votes
Stayed at the hotel for one night. I specifically asked for a quiet room on the top floor. Was given a VERY NOISY room. The lady at the front desk was RUDE upon check in and check out! Way overpriced for the average hotel that it is! Stay away!
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Date of stay: September 2022
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Chase Ramirez, Sales at Hilton Garden Inn Monterey
Responded 1 week ago
Thank you for sharing your very unique comments and experience, we appreciate that. We will certainly review collectively as a Team to see where we can always continue to improve upon. Thank you again and have an excellent day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kellyexcursions wrote a review Jun 2021
Washington DC, District of Columbia107 contributions109 helpful votes
Hotel's Favorite
Stayed two nights. After reading some negative reviews I wasn't sure I wanted to stay at this hotel. Check-In was flawless. Friendly, efficient and thorough. Requests for additional items were met immediately. Pool and jacuzzi area was really nice. My HH diamond status afforded me a room upgrade. I'm not sure I would've opted for a pool view again. It was a bit noisy until 10pm when the pool closed. After that time, it was very quiet. My room was very large with two queen beds. Grab and go breakfast was very good. Provided a number of options:bagel, boiled eggs, fruit and juice. Last Monterey stay was at the Monterey Plaza hotel which I loved. I paid twice as much for a room half the size with a street view. This hotel is a much better value. Only issue I had was some inconsiderate guest dinged my car in the parking garage.
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Date of stay: June 2021
Rooms
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Marion Abaunza, General Manager at Hilton Garden Inn Monterey
Responded 11 Jun 2021
Hello, I certainly appreciate you taking the time to review the hotel. I am so pleased that you had a wonderful experience. We appreciate your loyalty to Hilton . I am sorry that you received a ding in the garage. Thank you for staying with Us. We hope that your next travels to Monterey you consider staying with us. Enjoy your summer.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lina K wrote a review Aug 2022
Santa Monica, California19 contributions2 helpful votes
Stayed for one night on a road trip with my family. Location is pretty close to the aquarium, which was what we were there for. Pool and hot tub were heated and nice with towel service. Th issue we had was that we found poop in the room bathtub. They immediately gave us another room and discounted our stay (after I asked) but thought this should be mentioned in a review. Room we were moved to was clean. Hotel quiet. They gave us a crib for the room, no charge. Not happy with extra fees for parking and breakfast (but they actually ended up comping those because of the poop issue...) Breakfast was ok. Nothing special. If we had to pay for it I would have rather gone out to eat somewhere else.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Chase Ramirez, Sales at Hilton Garden Inn Monterey
Responded 4 weeks ago
Thank you for the information and details that help us so much. We appreciate your feedback and will review collectively.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kam K wrote a review Aug 2022
London, United Kingdom7 contributions1 helpful vote
We had a very nice stay at this hotel which was made all the better by the very friendly staff. Annabella (if I can remember correctly) at the front desk was exceptionally kind and very courteous and epitomises good customer service. She greeted us with a smile upon check in and her demeanor never changed during our entire stay. She was very helpful with recommendations around the surrounding area (we were travelling from England) and she took her time to share her local knowledge. The hotel and room was very clean, comfortable and is easy to get to. The amenities and facilities are good too.
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Date of stay: March 2022
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Chase Ramirez, Sales at Hilton Garden Inn Monterey
Responded 22 Aug 2022
Thank you for sharing and providing the details! Looking forward to having you back as our guests once more very soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andreas S wrote a review Aug 2022
8 contributions1 helpful vote
Self parking is good, plenty of space. Nice rooms but a bit outdated. Doors to the balcony do not really seal from the outdoor noise. The restaurant is rather expensive and low quality (I just had breakfast there). The front desk was good and very friendly. I always appreciate a friendly welcome. Overall rather average but ok for a night.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Chase Ramirez, Sales at Hilton Garden Inn Monterey
Responded 15 Aug 2022
Thank you for the comments and details you have provided. We look forward to having you back as our guest after our full renovation next year in 2023!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cynthia R wrote a review Aug 2022
1 contribution
This hotel charges 5 star prices for 3 star accomodations. There were near $100 in add on costs to the rate, not advertised in the cost of the room. This hotel is seriously in need of updating. The access to the room from the cramped garage was a ridiculous series of stairs, hallways, and gates. The room carpet was sticky and smelled like dirty feet. The room was cramped, the pillows flat as a pancake and the mattress extremely uncomfortable. The TV stopped working. The sitting chair was filthy! I could go on but you get the idea…this was a terrible stay experience and we will not be coming back.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Chase Ramirez, Sales at Hilton Garden Inn Monterey
Responded 15 Aug 2022
Thank you for the review so we may review as a collective Team and work on together.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Janet K wrote a review Aug 2022
Woodside, California1 contribution
I checked in last Friday and was directed to a shoebox of a room that was dilapidated and depressing - and faced the highway. It wasn't even close in appearance to those pictured on Tripadvisor. I immediately booked myself at the Hyatt Regency Monterey two minutes away...was much happier there for a few extra dollars. Didn't realize that "garden inn" was a euphemism for "motel". I know better now.
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Date of stay: August 2022
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Chase Ramirez, Sales at Hilton Garden Inn Monterey
Responded 15 Aug 2022
Thank you for the feedback, comments, and details. We will review as a Team and we appreciate your information. Thank you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MARJOH wrote a review Aug 2022
United Kingdom214 contributions42 helpful votes
Arrived midday and asked if luggage could be stored until rooms were ready. Had to lift heavy cases up entrance steps as no lift or ramp access from loading bay to lobby. Receptionist was not welcoming or engaging and told us rooms would be ready in an hour. He checked us in and gave us luggage tags. Returned after 4pm to a very rude receptionist. She asked for passports and car details so what was the point In checking in earlier. She had to check if our rooms were ready with housekeeping three times and we were told they were still being checked. She couldn’t even gave us the correct directions to our rooms On checking out I was asked to leave the keys at reception. I asked for confirmation that we had not been charged the $50 room deposits which was reluctantly given to me minus$19 parking charge which had not been mentioned on checking in Advised reception coffee machine in room was broken but he just shrugged his shoulder. Customer Service does not exist. Hotel is bland but nice pool area.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Chase Ramirez, Sales at Hilton Garden Inn Monterey
Responded 12 Aug 2022
Thank you for sharing these details, as they certainly do not reflect the Hilton experience we aim for everyday. We will review immediately as a Team, thank you again for the information and review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Katie S wrote a review Aug 2022
6 contributions8 helpful votes
The location is close but not too close, easy to find, excellent staff everywhere and great open floor plan. For as close to the pool as we were, with the window closed the noise did not keep me from sleeping and it made for a nice view. We did not sleep well at all though. The bed was very uncomfortable even for my husband that prefers a firm mattress. It felt like a cheap mattress that had exceeded its life expectancy. My best guess from the carpet and wall paper is that they haven't updated anything since the 90s. For as much as they charge per night, I expected more comfortable,updated furnishings not just a convenient location.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Chase Ramirez, Sales at Hilton Garden Inn Monterey
Responded 2 Aug 2022
Thank you for sharing the details and information you have, as it truly assists us in locating what we can best do to work with all guests who stay at our property. We will look at collectively.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Junglenut wrote a review Jul 2022
Ventura, California41 contributions9 helpful votes
The third floor room was great with the patio. From the photos I was thinking it might be a bit claustrophobic however it was not and when the sun was shining it was a perfect place to layout and soak up the warmth. Restaurant food was great and the building is very well maintained and clean. The only downside was the $17.00 a night parking which I wasn’t expecting. Location is great and so easy to get to. Next door is a very beautiful campus to take a walk in.
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Review collected in partnership with Hilton Garden Inn
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Chase Ramirez, Sales at Hilton Garden Inn Monterey
Responded 27 Jul 2022
Thank you for the kind comments! Hope to have you back again down the road.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$205 - US$321 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn monterey hotel monterey, monterey hilton garden inn, hilton monterey
LOCATION
United StatesCaliforniaMonterey CountyMonterey
NUMBER OF ROOMS
204
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Frequently Asked Questions about Hilton Garden Inn Monterey
Which popular attractions are close to Hilton Garden Inn Monterey?
Nearby attractions include Dennis the Menace Park (0.9 km), San Carlos Cathedral (1.0 km), and Del Monte Beach (1.2 km).
What are some of the property amenities at Hilton Garden Inn Monterey?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Hilton Garden Inn Monterey?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Monterey?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Hilton Garden Inn Monterey?
Conveniently located restaurants include Estéban Restaurant, The Wild Plum Cafe, and Ambrosia India Bistro.
Are there opportunities to exercise at Hilton Garden Inn Monterey?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Garden Inn Monterey?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Garden Inn Monterey?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Garden Inn Monterey offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Garden Inn Monterey?
The staff speaks multiple languages, including English and Spanish.