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Hilton Los Angeles / Universal City

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Traveler (2120)
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Panoramas (40)
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About

#28 of 361 hotels in Los Angeles
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
Experience this AAA 4 Diamond hotel, situated just a block away from the entrance to Universal Studios and minutes from Hollywood. The Hilton Los Angeles/Universal City hotel is perfect for travelers looking to explore some of Los Angeles' greatest attractions. All guest rooms and suites feature attractive decor and have high-speed internet access. Keep up-to-date with work at any time in the 24-hour business center. Have a Hollywood wedding in the 16,000 sq. ft. Sierra Ballroom, or hold conferences and meetings in the hotel's 32,000 sq. ft. of function space. Enjoy local cuisine in the Café Sierra hotel restaurant, which offers California, Continental and Chinese cuisine in a modern, brightly lit setting.
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Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Shuttle bus service
Business Center with Internet Access
Conference facilities
Valet parking
Paid private parking on-site
Paid wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Kids' meals
Snack bar
Vending machine
Poolside bar
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Air conditioning
Desk
Interconnected rooms available
Room service
Safe
Refrigerator
Flatscreen TV
On-demand movies
Seating area
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Park View
Family
Languages Spoken
English, Spanish, Chinese, Filipino
Hotel links
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5840Reviews223Q+A100Room tips
Traveler rating
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ezeemonee wrote a review Feb 26
Costa Mesa, California9 contributions
Great service and location right by Universal Studios park! Excellent rates and multiple restaurants on site and nearby via shuttle to the Universal City Walk! Garage parking has EV charging included in the price. Location is convenient to Hollywood too! Highly recommend!
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Date of stay: February 2024Trip type: Traveled on business
Room Tip: EV parking in the self parking garage.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jess M wrote a review Aug 2022
San Ramon, California35 contributions64 helpful votes
Hotel's Favorite
Our first visit to this hotel turned out to be better than we expected. This was mainly due to the kindness of the staff. Big shoutout to Roberto at the pool bar for ordering our food and making us comfortable in a cabana. He really went the extra mile. There was also a wonderful gentleman who stayed with our bags while we checked in and then brought them up to our rooms. He was so welcoming and helpful. I wish we could remember his name (Julio?). We loved the fact that we were guaranteed connecting rooms. The shuttle to the park was convenient and came approximately every fifteen minutes.
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Date of stay: July 2022
Rooms
Service
Sleep Quality
Room Tip: rooms 1973 and 1972 were nice because we could see the park.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Hilton Universal, Sales at Hilton Los Angeles / Universal City
Responded Aug 3, 2022
Thank you for taking a moment to rate your experience. We look forward to welcoming you back to Hilton Universal in the future when you visit the Hollywood and/or Universal City area!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Larry R wrote a review Feb 25
1 contribution
Would like to thank all the staff from The Hilton at Universal Studios. Short and Sweet!! Everyone plays a role in making are stay Memorable from Front Desk, Maid Service Valet Parking to the Dish Washers.. Everyone working together is A+ Thank You Larry & Debbie Rascon
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sarin wrote a review Feb 25
2 contributions
Rosendo was the best! He was so nice to us on my bday!! He made my bday very memorable! It was my first time at Cafe Sierra via a recommendation and we were not disappointed. We came from the tar land of Long Beach and would come again! Very accommodating!
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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TommyTime A wrote a review Feb 25
1 contribution
The best check in experience of any hotel. It’s our first time at a Hilton property. Ariel was great when we first came and verified the reservation. Then when we returned to check in we were met by the amazing Karla. She was the nicest most welcoming kindest person. I am so happy with the experience and thanks to Karla we are now a rewards member and we are planning the next trip back before we leave. Thanks so much Karla!
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Date of stay: February 2024Trip type: Traveled as a couple
Room Tip: Everything at this property is amazing. Prepare for expensive parking but that’s not a surprise
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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BJALB123 wrote a review Feb 23
3 contributions1 helpful vote
Everything exceeded our expectations from check-in to dining to super comfortable beds, we had an outstanding stay at the Universal City Hilton. Cristina went out of her way at both check-in and checkout to ensure everything was perfect.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Daegz wrote a review Feb 23
Island of Hawaii, Hawaii8 contributions3 helpful votes
Great stay at this hotel attached to Universal Studios! Everyone took good care of our family. Rosendo was an exceptional server in the restaurant. Breakfast has many good choices, both hot and cold food available. It's only a 7 minute walk to the park, and they offer a free shuttle. Thank you!
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Brittaney D wrote a review Feb 22
1 contribution
I had a great stay at the Hilton. The staff was extremely helpful and polite. The amenities were great and the food was amazing. I would stay here again. The staff goes above and beyond and were very helpful. I had a great stay I would come back here again.
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Date of stay: February 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hilton Universal, Marketing at Hilton Los Angeles / Universal City
Responded 5 days ago
Brittaney, We are happy to see that you had a 5-Star experience! We will share this with our team to let them know how they are doing.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lynn S wrote a review Feb 21
1 contribution
The first time we stayed at this hotel, it was the bell service and valet that left a good impression. This time around, it was I think Maria? at guest services who I spoke with over the phone day before arrival. I requested for balloons, upon check in, they not only prepared balloons, but had a piece of cake waiting in the room. Thank you so much, it was well appreciated. During this stay, Cristina has also been wonderful in answering all our inquiries. She is knowledgeable, warm and friendly. It was such a pleasure being assisted by her. Thank you Cristina. Hope you had a nice birthday though you are working. The room is spacious, clean except window sills. Plenty of elevators, but are all so slow. Shuttle service run every 15 minutes. The location is really a plus if you are spending a day or two at Universal.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: Shuttle service to Universal studios and city walk runs every 15 minutes. 8 minute uphill walk...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hilton Universal, Marketing at Hilton Los Angeles / Universal City
Responded 6 days ago
Lynns, We are pleased to hear we continue to provide outstanding service. Thank you for your kind words. We look forward to hosting you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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La D wrote a review Feb 21
1 contribution
Everything was phenomenal ! From the booking to check in process. We had the pleasure of working with Marisol, A lovely Filipino girl! She was delightful and always greeted us so well. The room was spacious, very clean, the location was perfect - a quick short walk to the universal park! Our family enjoyed our stay! We strongly recommend this hotel.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hilton Universal, Marketing at Hilton Los Angeles / Universal City
Responded 6 days ago
Thank you for highlighting our amazing team in your review. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₱14,642 - ₱20,700 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton los angeles / universal city hotel los angeles, hilton universal city, universal hilton, los angeles hilton
LOCATION
United StatesCaliforniaLos AngelesUniversal City Area / Central L.A
NUMBER OF ROOMS
495
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HILTON LOS ANGELES / UNIVERSAL CITY - UPDATED 2024 Hotel Reviews & Price Comparison (CA) - Tripadvisor

Frequently Asked Questions about Hilton Los Angeles / Universal City
Which popular attractions are close to Hilton Los Angeles / Universal City?
Nearby attractions include The Wizarding World of Harry Potter (0.4 km), Universal CityWalk Hollywood (0.5 km), and Jurassic Park The Ride (0.4 km).
What are some of the property amenities at Hilton Los Angeles / Universal City?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Los Angeles / Universal City?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Los Angeles / Universal City?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hilton Los Angeles / Universal City?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hilton Los Angeles / Universal City?
Conveniently located restaurants include Bubba Gump Shrimp Co., Good Neighbor, and Three Broomsticks.
Are there opportunities to exercise at Hilton Los Angeles / Universal City?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hilton Los Angeles / Universal City offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Los Angeles / Universal City?
The staff speaks multiple languages, including English, Spanish, Chinese, and Filipino.
Are there any historical sites close to Hilton Los Angeles / Universal City?
Many travellers enjoy visiting Legends Of Hollywood Tours (7.1 km), Greystone Mansion and Park (6.2 km), and TCL Chinese Theatres (4.1 km).
Does Hilton Los Angeles / Universal City have any great views?
Yes, guests often enjoy the mountain view available here.