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Hotel Figueroa - Unbound Collection by Hyatt

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939 S Figueroa St, Los Angeles, CA 90015-1302
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Traveler (394)
Room & Suite (134)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 19/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 19/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 408 hotels in Los Angeles
Location
Cleanliness
Service
Value
Travelers' Choice
Restored to its 1920's Spanish Colonial splendor and featuring 268 room and suites, all designed in an Instagram-ready, design driven style, Hotel Figueroa boasts two restaurants and three bars, a breathtaking lobby, beautiful private event spaces, and a relaxing pool area more reminiscent of Palm Springs or Santa Barbara than DTLA. Hotel Figueroa's historic status as a magnet for creative souls and artists continues with bold and meaningful arts and music programming. Located just across the street from LA Live, the Staples Center and the Los Angeles Convention Center, "the Fig" is in close proximity to the Los Angeles Performing Arts Center, the Museum of Contemporary Art (MOCA), the Broad museum, the DTLA Arts District, and Broadway corridor.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Evening entertainment
Patio
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Paid private parking nearby
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Shallow end in pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Business Center with Internet Access
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
ATM on site
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Cable / satellite TV
Bath / shower
Telephone
VIP room facilities
Bottled water
Iron
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Centrally Located
Languages Spoken
English, Spanish
Hotel links
Special Rate:Special rate available

Location

Full view
100Great for walkers
Grade: 100 out of 100
107Restaurantswithin 0.5 km
17Attractionswithin 0.5 km
1288Reviews27Q+A100Room tips
Traveler rating
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  • 31
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Most Recent
spearsthomas wrote a review Yesterday
Shrewsbury, Massachusetts18 contributions72 helpful votes
Beautiful historic property that has been fully updated in a way that respects the history. Food beverage options are a perfect fit, with offerings that fit the vibe of the hotel. Staff were all excvellent
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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OLPOL wrote a review Nov 2020
London732 contributions38 helpful votes
Hotel's Favorite
Downtown LA - been here several times for business before Covid, so the location is exactly what I was looking for. there is a great choice in the area, but this was my first time at The Figueroa after a recommendation - and it was a good one. It is always welcome when historic properties synthesize the traditional with the modern - and this hotel balanced that. Moreover, in the Covid environment, there are ample outdoor places to hold meetings, bring in food or just have a drink. Great spot, great design, great service.
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Date of stay: November 2020
Value
Rooms
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
5 Helpful votes
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Response from Connie Wang, General Manager at Hotel Figueroa - Unbound Collection by Hyatt
Responded 16 Nov 2020
Dear OLPOL, Thank you very much for your great review! Happy to know that The Fig was the perfect fit for your recent business trip. We look forward to welcoming you back next time you're in Downtown LA! Warm regards, Connie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John Joe C wrote a review 25 Sep
4 contributions
Had a great time here. The rooms we exceptionally clean and the restaurants and bars were superb. The doorman Ron was absolutely fantastic - not only did he handle our bags and take the time to give us tips of what to see when we were visiting he also gave us information on where to eat, cheapest ways of getting around and what’s happening nearby. He was always nearby the door and helped us feel secure when coming back late or waiting for taxis outside.
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip: Cafe Fig is amazing but there can sometimes be a wait at peak times either for a table or for...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Connie Wang, General Manager at Hotel Figueroa - Unbound Collection by Hyatt
Responded 2 days ago
Dear John, Thank you for this excellent review! I'm thrilled to hear that you had a great time at Hotel Fig and that you felt so well taken care of. I can't wait to share your kind words with Ron. We would love to see you again the next time you're in DTLA. Warmy, Connie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
m00nmama wrote a review 23 Sep
2 contributions
This hotel is close to the convention center, LA Live, Grammy museum, and other attractions, It also has a few restaurants inside the hotel which makes it convenient. The food is good, but be prepared to pay extra for the "vibe" (20 for a normal glass of wine). Also allow plenty of time if you are having breakfast as they are packed. My food was cold when it was brought to me, but I didn't have time to send it back and wait for something else.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Connie Wang, General Manager at Hotel Figueroa - Unbound Collection by Hyatt
Responded 2 days ago
Dear m00nmama, Thank you for sharing this. I'm glad that our location was a great fit and that you loved our vibe! I'm sorry that your dining experience could have been better. We hope to have the chance to host you again to show you our best. Warrmly, Connie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bperry769 wrote a review 21 Sep
Austin, Texas1 contribution
The staff were professional and knowledgeable and always greeted me. The food was excellent and the staff accommodated my request for alternate food choices since I am gluten intolerant. Also the hotel was beautiful and well positioned to all the sites I wanted to see.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Connie Wang, General Manager at Hotel Figueroa - Unbound Collection by Hyatt
Responded 5 days ago
Dear bperry769, Thank you for this awesome review! I'm delighted to hear that you had such a great experience. Glad you felt so well looked after by our team. We would love to host you the next time you're in town. Warmly, Connie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jerry H wrote a review 20 Sep
Los Angeles, California1 contribution
As a mere Discoverist member, I felt like we was given the royal treatment. As soon as we walked in, we were told that the Casablanca Suite, which I booked, is one of the largest rooms in the hotel. The Casablanca suite is located in an unconventional space, for a good reason, and we received the necessary assistance to find it. I was offered a reservation at Sparrow for that night. It turns out, that when they made the same day reservation, they accidentally made it two days into the future. When I arrived at the host's desk at Sparrow, they stared at me blankly like I was an idiot. However, when I explained the situation to the front desk, the lady was extremely accommodating, and walked over to Sparrow to have a discussion with the hosts. They were able to squeeze me in for dinner on the same day, but just at a later time. And I was concurrently offered a generous amount of credit to spend at Sparrow. This is how you keep Hyatt customers loyal to the brand. Another plus is that the front desk was very responsive via text, perfect for young millennial travelers like us. It looks like I will be coming back to the Hotel Figueroa.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Connie Wang, General Manager at Hotel Figueroa - Unbound Collection by Hyatt
Responded 1 week ago
Dear Jerry, Thank you so much for this review! I'm thrilled to hear that you felt so well taken care of during your visit. We appreciate you sharing details about your experience. We're proud to have earned your loyalty and can't wait to welcome you back. Warmly, Connie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
michaelwE5645GZ wrote a review 19 Sep
Rancho Cucamonga, California1 contribution
Due to some internal company errors I had two reservations for the same night. The staff were very helpful in securing a refund for one of the reservations for me. In addition, my spouse had forgotten her iPhone charger at home. The staff helped charge her phone and made it available, fully charged when we returned from dinner.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Connie Wang, General Manager at Hotel Figueroa - Unbound Collection by Hyatt
Responded 1 week ago
Dear michaelwE5645GZ, Thank you for this excellent review! I'm delighted to hear that you felt so well looked after by our team. We hope to have the chance to welcome you back. Warmly, Connie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Steph S wrote a review 19 Sep
London, United Kingdom12 contributions4 helpful votes
Stayed here as part of our honeymoon road trip. A varied mix of clientele including a huge conference for Golds Gym which shut down the pool area and there was no prior flags when checking in that this would be the case. Also a lot of ‘woo girl’ types there to party. The customer service at the hotel is pretty much non existent. Everything seems like a chore, they can’t be bothered to really try. This really surprised me as everywhere else on our trip customer service was incredible. The reception folks were literally the worst. We needed to extend our trip by a day and they told us we ‘might as well do it through the 3rd party app’ rather than book with them when stood right in front of them. It was like they just couldn’t be bothered. All interactions with them were like this. Also a shame that the rooms didn’t have a small fridge. We went down and ordered some food one morning and told them we were sitting near the fireplace. The staff couldn’t get their head around that we weren’t seated in the specific breakfast area (despite many other people having drinks in the area we were). It was like we were the first people ever to make this request (which of course I imagine we weren’t) but this is what I mean by lack of customer service. Just no sense of initiative. The valet were great but then you’d hope so at $49 a night. For our additional day we actually went to a different hotel in LA as we were so put off by the customer service and it was sooooo different. Which at least means it’s not an LA thing, just a Hotel Figueroa thing. If you’re on a girls party weekend or a conference it’s fine. For anything else you might want a different hotel. Be expected to feel like one of many.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Connie Wang, General Manager at Hotel Figueroa - Unbound Collection by Hyatt
Responded 1 week ago
Dear Steph, I appreciate you sharing this feedback. The service you describe falls well short of our standards, and I'm very disappointed to hear that we let you down. While we would understand your unwillingness to return, we hope to have the chance to host you again to deliver the experience we expect. Warmly, Connie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
aliceholden2022 wrote a review 19 Sep
Dallas, Texas1 contribution
I can't say enough great things about this hotel and it's staff! We hosted a 200 person conference here and our attendees were raving about the design of the hotel, the food, and how helpful the staff were. If you need a place to stay in downtown LA that actually has life (not corporate bland), you need to stay here!
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Connie Wang, General Manager at Hotel Figueroa - Unbound Collection by Hyatt
Responded 1 week ago
Dear aliceholden2022, Thank you so much for sharing this! I am absolutely delighted to hear that you and your conference guests had such a great experience. We greatly appreciate you choosing Hotel Fig and your recommendation. Would love to host you all again next time! Warmly, Connie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
careyrovelli wrote a review 19 Sep
1 contribution
The hotel staff from the front desk to the restaurant staff were amazing! They went above and beyond. Robin and Crystal helped with my dietary needs, being gluten and dairy free. They were so courteous and took the extra time to help.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Connie Wang, General Manager at Hotel Figueroa - Unbound Collection by Hyatt
Responded 1 week ago
Dear careyrovelli, Thank you for this wonderful review! I am truly proud to hear that you were so impressed with our team. I can't wait to share your kind words with Robin and Crystal. We would love to host you again the next time you're in town. Warmly, Connie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$222 - US$384 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel figueroa, figueroa hotel los angeles
FORMERLY KNOWN AS
Hotel Figueroa
LOCATION
United StatesCaliforniaLos AngelesCentral L.A / Downtown
NUMBER OF ROOMS
268
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Frequently Asked Questions about Hotel Figueroa - Unbound Collection by Hyatt
Which popular attractions are close to Hotel Figueroa - Unbound Collection by Hyatt?
Nearby attractions include Staples Center (0.4 km), GRAMMY Museum (0.1 km), and Microsoft Theater (0.3 km).
What are some of the property amenities at Hotel Figueroa - Unbound Collection by Hyatt?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Hotel Figueroa - Unbound Collection by Hyatt?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel Figueroa - Unbound Collection by Hyatt?
Yes, paid private parking nearby, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Hotel Figueroa - Unbound Collection by Hyatt?
Conveniently located restaurants include The Original Pantry, Faith & Flower, and Yard House.
Are there opportunities to exercise at Hotel Figueroa - Unbound Collection by Hyatt?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Hotel Figueroa - Unbound Collection by Hyatt?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Figueroa - Unbound Collection by Hyatt?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Figueroa - Unbound Collection by Hyatt offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Figueroa - Unbound Collection by Hyatt?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Figueroa - Unbound Collection by Hyatt?
Many travellers enjoy visiting Angels Flight Railway (1.3 km), El Pueblo de Los Angeles (2.4 km), and Hollyhock House (6.6 km).