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The Westin Long Beach

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Traveler (277)
Room & Suite (245)
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Overview
  • Excellent42%
  • Very good34%
  • Average16%
  • Poor5%
  • Terrible3%
Travelers talk about
AMENITIES
Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
9 Jul10 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,343)
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1 - 5 of 1,270 reviews
Reviewed 2 days ago via mobile

Typical corporate type hotel. No luck amenities. Travel snobs would not like except in a pinch like I was. Great location to stay if taking the ferry to Catalina. Centrally located. But no frills. So if you just want to sleep : it is more...More

1  Thank Anne Marie P
Response from Westin_Hotel_Manager, Front Office Manager at The Westin Long BeachResponded yesterday

Dear Anne Marie P, Thank you for taking the time to share your valuable feedback. I am so sorry that we did not meet your expectations. Providing the highest level of hospitality is our number one priority and we fell short. Please feel free to...More

Hotel's Favorite
Reviewed 2 weeks ago

Very nice, renovated, well-lit hotel. The rooms are very spacious, which is nice for long stays. Even though we had a city view, it's entirely unobstructed so from a high floor you can see for miles. The hotel is very centrally located which makes it...More

Thank Kaiserhof-Travel
Response from Westin_Hotel_Manager, Front Office Manager at The Westin Long BeachResponded 2 weeks ago

Dear Kaiserhof-Travel , Thank you for choosing the Westin Long Beach for your recent travels to Long Beach. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team...More

Reviewed 5 days ago via mobile

The hotel is very nice. Upon arrival the staff was so friendly and accommodating. For some reason they automatically upgraded my room. Believe me I did not complain. The room itself was large (16th floor city view.) it had two very comfortable queen sized beds,...More

Thank Kathy B
Response from Westin_Hotel_Manager, Front Office Manager at The Westin Long BeachResponded 5 days ago

Hi Kathy B, We are delighted to hear that you had a great experience at the Westin Long Beach. Thank you for your valuable feedback. We hope to welcome you back to the Westin soon. Be well,

Reviewed 5 days ago

With Heavenly Beds and Heavenly shower made you night sleep in quality and complete comfort with the dream on to the deeper rest. Cleanness room with a view of the city and ocean on the high floor made morning freshly and power up with good...More

Thank funjlee2010
Response from Westin_Hotel_Manager, Front Office Manager at The Westin Long BeachResponded 5 days ago

Hello Funjlee2010, Thank you for your feedback, we are glad to hear you had a heavenly stay! We look forward to welcoming you back to the hotel. Sleep Well,

Reviewed 1 week ago via mobile

Had an issue checking in on a prepaid reservation that took the manger to fix when it shouldn’t have but overall ok. Parking is expensive and we choose to eat at nearby restaurants instead of here. Great central location and close the convention center.More

Thank travelingcoinman
Response from Westin_Hotel_Manager, Front Office Manager at The Westin Long BeachResponded 6 days ago

Dear Travelingcoinman, Thank you for choosing to stay at the Westin Long Beach and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations....More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$176 - US$395 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Long Beach
#7 Business Hotel in Long Beach
#9 Family Hotel in Long Beach
#11 Romantic Hotel in Long Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$176 - US$395 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Long Beach
#7 Business Hotel in Long Beach
#9 Family Hotel in Long Beach
#11 Romantic Hotel in Long Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (277)
Room & Suite (245)
Pool & Beach (41)
Dining (25)
Amenities (20)
Business Center & Event Rooms (11)
Questions & Answers
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julieparent
30 April 2018|
AnswerShow all 2 answers
Response from Brandie S | Reviewed this property |
I did not have breakfast here either. So many cute little breakfast places around the area to explore instead!
0
Votes
Paul P
27 January 2018|
AnswerShow all 5 answers
Response from L774LYruthp | Reviewed this property |
You couldn't walk; but if you're looking for a place to stay the night before or after your cruise, this would be fine. Short drive over to the terminal.
1
Vote
Room Tips
"SPG Floor on the higher floor with views."
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"Request ocean view, in my opinion. I did not have one."
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"Ask for Ocean View."
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"Clean, spacious rooms..."
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