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Sheraton Hokkaido Kiroro Resort

Traveler (215)
Room & Suite (280)
Hotel website
650 Tokiwa, Akaigawa-mura, Yoichi-gun 046-0593 Hokkaido See on map
Name/address in local language
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Rooms
4 Star accommodation
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2 Dec3 Dec
1 room, 2 adults, 0 children
Standard Room
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Reviews (227)
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All reviews shuttle bus the ground floor hotel guests ski trip locker room snow sports apres ski japanese room speak good english year old son per head breakfast buffet public bath coffee machine food quality days skiing mountain centre
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1 - 5 of 96 reviews
Reviewed 2 weeks ago via mobile

I was here for 1 night in the autumn and first impression was good. Pros : - nice big, modern, clean and cosy room, comfortable bed - hotel is quiet and peaceful - there is nice spring bath in the hotel CONS: - only 2...More

Thank julicole
Response from Kirorohotels, Manager at Sheraton Hokkaido Kiroro ResortResponded 6 days ago

Dear julicole, Thank you for your time sharing your stay experience with us. We do apologize that during your stay period there were not so many happenings and that there were limited choices of restaurants due to most of our guests reserve the room with...More

Reviewed 9 April 2018 via mobile

I’ve stayed at about 15 Japanese hotels and I find this one to be the best. Biggest rooms, best snow fields, modern and clean. If i had 1 criticism is would be that after dark there’s not a cheap food option anywhere and I guess...More

1  Thank Drew K
Reviewed 9 April 2018 via mobile

Room was cleaner did not see bugs this time. Buffet breakfast was better. Dinner managed to book charcoal bbq at Tribute which was good. Still snowing in April but slopes were very icy. Appreciate the pool access at Tribute and mountain centre onsen access. Hope...More

Thank teoweme
Reviewed 15 March 2018

Can't believe this is a Category 5 hotel with 5 stars charges. Rooms were small and under par. Few good and few bad restaurants but not cheap. This is pretty much a self-serve hotel. Service was bad at one restaurant when they turned us down...More

1  Thank PeterWMC
Response from Kirorohotels, Manager at Sheraton Hokkaido Kiroro ResortResponded 16 March 2018

Dear PeterWMC, Greetings from Sheraton Hokkaido Kiroro Resort and thank you for your time spent on the review. We have gone through your comments and would like to explain to you that the properties have different room types available ranging from 23 - 96 sqm....More

Reviewed 19 February 2018

We have stayed at the Sheraton Kiroro now four times. We find it to be good value if you are a SPG member and are traveling to Hokkaido during peak season (for us it is during the Lunar New Year holidays.) Pros: --Ski-in and Ski-out...More

3  Thank HakodateDreaming
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Top amenities
Room Service
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Ski In/Ski Out
Room Service
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Business Center with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Hot Tub
Price range
US$152 - US$789 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Price range
US$152 - US$789 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Traveler (215)
Room & Suite (280)
Dining (64)
Pool & Beach (3)
Amenities (14)
Family and Play Areas (5)
Nearby HotelsSee all 2 nearby hotels
The Kiroro, a Tribute Portfolio Hotel, Hokkaido
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Otaru Asari Classe Hotel
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Ryobo Hanaemi
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Nearby RestaurantsSee all 21 nearby restaurants
Kiroro Mountain Hotel Lumiere
60 reviews
.06 km away
Alpine Brasserie
10 reviews
1.00 km away
Sushi Dining Fuga
8 reviews
1.03 km away
22 reviews
.05 km away
Nearby AttractionsSee all 10 nearby attractions
Kiroro Snow World
300 reviews
.09 km away
Yamanaka Dairy Farm
25 reviews
5.97 km away
Tonden Farm Akaigawa Ranch
23 reviews
2.84 km away
Kiroro Town
52 reviews
1.05 km away
Questions & Answers
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Hi, I am staying at Sheraton Kiroro Resort for 5 days with my family (1-6JAn 2018). Our main interest is to enjoy snow park, skiing and other snow activities offered at the resort. Our group has 3 children with the ages 2.11 (almost 3), 7.10 (almost 8) and 11 years. I come from a tropical climate country, so ski wear is something very new to me. Any help will be appreciated. 1) What all snow wear is available on rent for the 3 children, and what should be taken along ? (snow boots, ski pants, waterproof Jackets etc) 2) Is buying better than renting the snow wear as I can see it is quite expensive to rent. 3) Would we need the snow wear while we are in the Sapporo town as well, which is after our stay at this resort ? 4) I understand that ski gear needs to be rented from the resort. What ages are available ?
15 December 2017|
AnswerShow all 4 answers
Response from Kirorohotels | Property representative |
Thank you for visiting us in January. please find below answeres: 1) Kiroro Snow World offer rental snow wear and gear for the children as well. the smallest wear size is 90cm (for the age 2-3)and smallest ski boot size is... More
Tg26453 .
4 March 2017|
AnswerShow all 4 answers
Response from KiroroRst | Property representative |
Greetings From Kiroro Resort To come here from Chitose Airport You need to get on The Jr Station and go to Otaru Chikko Station and catch the taxi from the Otaru Chikko Station.The Taxi fare will cost you 7000yen. Or you... More
Google Translation
Room Tips
"Try to get the Mountain Side/King rooms are more spacious"
18 Feb 2018
Read review
"Never come"
17 Feb 2018
Read review
"Dirty Bedsheets - Hotel didn't change. Please check yours!"
11 Feb 2018
Read review
"Further from the lift is quieter."
20 Aug 2017
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