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The Kiroro, a Tribute Portfolio Hotel, Hokkaido

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Traveler (507)
Room & Suite (275)
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Overview
  • Excellent22%
  • Very good49%
  • Average18%
  • Poor5%
  • Terrible6%
Travelers talk about
“ski resort”(24 reviews)
“dinner buffet”(9 reviews)
“mountain view”(6 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Heated pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
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Reviews (509)
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129 results
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50
19
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LanguageEnglish
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42
50
19
9
9
Show reviews that mention
All reviewsski resortdinner buffetmountain viewsnow parkoutdoor onsensteakswimming poolhot springschitose airporthot bathin decemberitalian restaurantwinter wonderlandski gearpowder snowhuge roombuffet style
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1 - 5 of 129 reviews
Reviewed 1 week ago

This is a great ski hotel. It's not ski on/ski off like the Sheraton is, but it's literally a 2 minute ride on the shuttle to the lifts, the shuttle is free and runs every 10-15 minutes. Definitely a good deal for skiing as a...More

Thank TravelBear990
Reviewed 14 April 2018 via mobile

The room was huge and clean. The free public bath was excellent. In addition, our kid enjoyed the kids snow park a lot. However, while I feel this is a good hotel. Given what I have paid for, there's a huge room for improvement. For...More

Thank Thiti S
Response from Kirorohotels, Manager at The Kiroro, a Tribute Portfolio Hotel, HokkaidoResponded 16 April 2018

Dear Thiti S, Thank you for your visit at The Kiroro, a Tribute Portfolio Hotel, Hokkaido. May we take this opportunity to keep you informed that the hotel has 02 stores, one at the lobby level next to Alpine Brasserie restaurant where the grab &...More

Reviewed 7 April 2018 via mobile

My room wasn’t well stocked with amenities when I checked in. Had to call Housekeeping for basic stuff like hand soap. Limited food selection. Buffet cost bout $35usd n have disappointing selection. Staff did helped with early check in though. Husband ear bled at night...More

Thank Cynthia Y
Response from Kirorohotels, Manager at The Kiroro, a Tribute Portfolio Hotel, HokkaidoResponded 9 April 2018

Dear Cynthia Y, Greetings from The Kiroro, a Tribute Portfolio Hotel, Hokkaido and thank you for your recent stay with us. We regret that your stay experience was not up to the expectation as per your mention that the amenities were not well stock. Of...More

Reviewed 7 April 2018

It is the third time I stayed in Kiroro. The first 2 times with Sheraton. This time was 4 nights in late March with Tribute Portfolio. I cannot tell you how disappointed I was when it came to meals and transportation! Out of 4 nights,...More

Thank Joshua200710
Response from Kirorohotels, Manager at The Kiroro, a Tribute Portfolio Hotel, HokkaidoResponded 12 April 2018

Dear Joshua200710, We believe we have received your review in late March 2018 where we have already extended our apologies over our associate approach and provided you with explanation over the transportation issue. Sincerely, The Kiroro Team

Reviewed 5 April 2018

Our first family trip to the snows at Kiroro. Love the high ceiling during arrival and have selected 3 single bed rooms, the room where huge. Snow surround the hotel is lovely. Buffet speard is good and tasty both Breakfast and Dinner. Wife and 5...More

Thank Tommy C
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About
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Center with Gym / Workout Room
Indoor pool
Heated pool
Sauna
Details
Price range
US$93 - US$389 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$93 - US$389 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveler (507)
Room & Suite (275)
Dining (126)
Pool & Beach (4)
Amenities (109)
Business Center & Event Rooms (7)
Family and Play Areas (5)
Questions & Answers
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Serene1975
14 March 2018|
AnswerShow all 2 answers
Response from Michael K | Reviewed this property |
I believe so
0
Votes
williamhew
24 October 2017|
Answer
Response from すすむむむ | Reviewed this property |
英語がほとんど出来ないから、日本語で書きます。ごめんなさい。 札幌市内からキロロリゾートまでは、 ①直通バス  12月になると、午前7:50から、市内の各ホテルを巡回し、午前10:20ごろにキロロに着くバスがあります。本数が少ないからご注意ください。 新千歳空港からバスに乗る方法もありますよ。 Hokkaido Resort Liner... More
0
Votes
Google Translation
Room Tips
"request higher floor"
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"Moutain view is fantastic."
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"The top floors with mountain view rooms are wonderful."
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"They are all good"
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