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SpringHill Suites by Marriott Fresno

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Traveler (17)
Room & Suite (42)
Videos (1)

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About

#13 of 65 hotels in Fresno
Location
Cleanliness
Service
Value
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Parking
Wifi
Hot tub
Outdoor pool
Heated pool
Fence around pool
Breakfast available
Breakfast buffet
Snack bar
Vending machine
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Safe
Microwave
Refrigerator
Cable / satellite TV
Walk-in shower
Seating area
Separate living room
Sofa
Private bathrooms
Kitchenware
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Modern
Family
Languages Spoken
English
Hotel links
Special Offer:Earn points toward free nights.
276Reviews2Q+A51Room tips
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K M wrote a review Jan 2024
2 contributions
Horrible stay and location. The staff working the front desk were nice, but that is the only nice thing about this place. When I arrived, there we stains in the tub, mold growing on the ceiling and along the tub, the carpet was wet near the air conditioner, and the air conditioner was SO loud the entire night like there was something caught in there. The comforter on the bed was also very thin and not at all comfortable. The breakfast as this place was disgusting, very limited options, got some pancakes and both of them were hard like a rock, at 7:30 in the morning. There was also so much caked-on lime scale or something growing inside the coffee maker in the room, that I wasn’t even able to use it. Additionally, I was preparing for an interview and the cleaning lady next door was being extremely loud. Not sure what she was doing over there at 7AM, but if I had been sleeping I would have been even more upset. Finally, I was asked when I arrived if I would be parking there. I told them I did not bring a car and would be Ubering around. They still charged me a parking fee!! Overall very bad experience. Will not be staying at Spring Hill suites anymore, and especially do not recommend this location.
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Date of stay: January 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Adriana Gaona, Guest Services / Front Office at SpringHill Suites by Marriott Fresno
Responded 4 weeks ago
I recognize your time is valuable and appreciate the feedback you have taken the time to provide. Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. This issue has been shared with our housekeeping leaders to ensure this is an isolated incident. My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joann V wrote a review Dec 2023
Orange County, California8 contributions
Zeena at the front desk was super nice. We accidentally booked a room with twin beds and we checked in… decided to get a king bed room instead… Zeena was happy to accommodate us and switch rooms quickly. We also received our welcome package as Marriott member… cute waters and snacks. The coffee bar was decent downstairs and tasted fresh mid afternoon. The room was nice: the elevator can use some updating as far as aesthetics go and room as well but nothing major to make me not want to stay. The couch in the room is a nice one and swivel tv. Definitely staying here again when we visit Fresno.
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Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lilian De Leon-Velasco, Guest Services / Front Office at SpringHill Suites by Marriott Fresno
Responded Jan 6, 2024
Dear Joann V, We are so happy to hear you had such a great stay. Our staff strive to make our guest have a great experience at our property and we appreciate you recognizing their efforts. Thank you so much for your kind words and positive feedback. We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cathie S wrote a review Nov 2023
1 contribution
This is an excellent place to stay! The staff go above and beyond to make you feel comfortable. The rooms are very clean, and the beds are great. I've recently done a lot of traveling, and have not found a better hotel than the SpringHill Suites in Fresno.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rebecca Kleim, General Manager at SpringHill Suites by Marriott Fresno
Responded Nov 29, 2023
Dear cathies827, We are so happy to hear you had such a great stay. Our staff strive to make our guest have a great experience at our property and we appreciate you recognizing their efforts. Thank you so much for your kind words and positive feedback. We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Meisje V wrote a review Nov 2023
Concord, California40 contributions36 helpful votes
Location - Conveniently located and tucked away from the Main Street (in a good way) Near a CVS, constant security on patrol Room Cleanliness - No dust on surfaces, no mold on tiles/grout, smells fresh, sheets and towels bleached/ no stains Room Comfort - standard amenities, bed medium/ firm, basic hotel pillows, HVAC works, relatively quiet rooms, very nice tall ceilings in 1st floor room West Elm furniture (looks somewhat modern or newer..still clean and not worn out anywhere) Pet Friendly - room has ample room for two large dogs, 1st floor rooms close to exits with grassy areas, poop stations, other dogs at location
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Skip the sausage breakfast biscuit - soggy and not tasty
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Adriana Gaona, Guest Services / Front Office at SpringHill Suites by Marriott Fresno
Responded Nov 29, 2023
Thank you for sharing your most recent experience at our hotel. We are so happy to hear you had a great stay. We can't wait to share your kind words and positive feedback with our amazing team. We strive to go above and beyond for our guest and sincerely appreciate when that is recognized. Thank you again for sharing your feedback. We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Roadtripper200 wrote a review Nov 2023
Leavenworth, Kansas36 contributions14 helpful votes
This was OK, not great, which would usually get 4 stars. It's a Marriott chain, which I like for the points, but other than that it offers nothing that the other comparable chains (like HI Express) offer. Upsides: -Heated pool -There is a security guard that hangs out in the lobby and in front of the building, which probably deters some vehicle break-ins Downsides: -There were mosquitos in the lobby every morning. Wear long pants for breakfast, I guess? -You have to ask in advance for room cleaning. This is silly if the chain is charging more than the other budget chains.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Adriana Gaona, Guest Services / Front Office at SpringHill Suites by Marriott Fresno
Responded Nov 27, 2023
I recognize your time is valuable and appreciate the feedback you have provided. I do apologize for the miscommunication; you are able to schedule room cleaning service on a same day notice. Marriott has adopted a new policy where if service is not requested, we automatically provided it on the third day of your stay. I will discuss with my team to communicate this with guests better. Thank you for your feedback. I hope you choose to stay with us again, whenever your travels bring you back to the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Christina N wrote a review Nov 2023
1 contribution
Nice clean and safe place. The market could use a little more options. No popcorn when we have a microwave in our rooms. One of the hotel personnel gave me his personal popcorn, made my night. I will definitely stay again. Good location as well.
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Date of stay: November 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lilian De Leon-Velasco, Guest Services / Front Office at SpringHill Suites by Marriott Fresno
Responded Nov 11, 2023
Greetings, Thank you for your kind words regarding our staff as we strive to make all of our guests feel welcomed and appreciated. We appreciate the positive feedback and look forward to seeing you again the next time you are in the Fresno area. Sincerely, Lilian De Leon Front Desk Supervisor Springhill Suites by Marriott Fresno Lilian.deleon-velasco@marriott.com 559-431-0004
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Robert V wrote a review Nov 2023
1 contribution
The general manager of the Springhill Suites on Fresno Street (at Herndon) is really an exceptional person and should go far in her career. Her conscientiousness, follow-through, and graciousness were exceptional. Given the way she treated me, I will stay nowhere else in Fresno than her hotel— which, by the way, is a very good hotel for the price. It is exceedingly better than other recent hotel experiences that I have had in Fresno which were dismal, that is, Piccadilly Inn on west Shaw and Extended-Stay on Fresno Street.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lilian De Leon-Velasco, Guest Services / Front Office at SpringHill Suites by Marriott Fresno
Responded Nov 10, 2023
Greetings, I hope this email finds you well. We are so appreciative that our GM was able to impact you in such a positive way and cannot thank you enough for this review. We know that at the heart of our business, it is the efforts of our staff that truly enables us to stand out among the competition. We thank you again for your time and look forward to being able to serve you again in the future. Please let me know if I can provide you with any further assistance. Sincerely, Lilian De Leon Front Desk Supervisor Springhill Suites by Marriott Fresno Lilian.deleon-velasco@marriott.com 559-431-0004
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kevin J wrote a review Nov 2023
Oregon City, Oregon9 contributions10 helpful votes
In a time when great customer service is all but a distant memory, Not at this hotel!! The Staff is Fantastic as always!! Always making sure that our needs are taken care of and our accommodations were excellent!! I also have to say that I am a bathroom snob LOL!! One of the first things I look for when potentially booking a stay at a Hotel Or Resort, is how clean, modern and well appointed the bathrooms are!! I look for mold, mildew stains, etc and if I see them I won't book the Hotel! The bathrooms at this Hotel were also squeaky clean!! We are always impressed by the clean beautifully appointed rooms and healthy breakfast choices! Absolutely wonderful! I really only had one minor complaint and that was, the oatmeal was a little too watery but the rest of the food was quite delicious! This has been my consistent experience, each and every time that I stay at Springhill Suites By Marriot Fresno Ca. I have stayed at a lot of Hotels and Resorts all over the U.S and have experienced "bad" "good" even "great" customer service but I have to say NONE of them can match the customer service we have consistently experienced with this hotel! What is even more telling, is that some of the other hotels were more expensive and high end but, the customer service was "sub" standard! Being a former business owner and manager of two health clubs, customer service was always at the top of my list of priorities and I have to give kudos to this hotel, Manager and Staff for their exemplary expertise! It is a hidden gem! We WILL be back!! Thank You Again, Regards, K Jackson
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Date of stay: October 2023
Value
Location
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rebecca Kleim, General Manager at SpringHill Suites by Marriott Fresno
Responded Nov 7, 2023
Dear Kevjack1961, Thank you for sharing your most recent experience at our hotel. We are so happy to hear you had a great stay and are excited to welcome you back again. We can't wait to share your kind words and positive feedback with our amazing team. We strive to go above and beyond for our guest and sincerely appreciate when that is recognized . Thank you again for sharing your feedback. We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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John G wrote a review Oct 2023
1 contribution
I have the pleasure of staying at this SpringHill Suites a few times a year. It is always a great experience. The property and staff are wonderful. Check in is always smooth. The facilities are clean and well maintained. And the breakfast and the staff serving it are wonderful. I will continue to book here. I stay in hotels four nights a week and the is one of my favorites. Thank you SpringHill Suites Fresno.
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Date of stay: October 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rebecca Kleim, General Manager at SpringHill Suites by Marriott Fresno
Responded Nov 1, 2023
Dear johngK8853FA, Thank you for sharing your experience on your most recent stay. We appreciate the kind words and positive feedback regarding our staff and service. We always look forward to seeing your friendly face and happy to be your first choice when you come to Fresno. We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Emily B wrote a review Oct 2023
San Jose, California2 contributions
We had a nightmare experience at our Airbnb and had to leave it around midnight and check in to a hotel. I am so glad we found this place. Erika (so sorry if I spelled that wrong!) at the front desk was very kind, friendly, and helpful. Got us checked right in so quickly so we could get in the room and get to sleep. The room was clean and comfortable.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lilian De Leon-Velasco, Guest Services / Front Office at SpringHill Suites by Marriott Fresno
Responded Oct 19, 2023
Greetings! Thank you for providing a review and sharing your experience on your most recent stay. We are so appreciative that we were able to impact you in such a positive way and cannot thank you enough for this. We know that at the heart of our business, it is the efforts of our staff that truly enables us to stand out among the competition.We thank you again for your time and look forward to being able to serve you again in the future. Sincerely, Lilian De Leon Front Desk Supervisor Springhill Suites by Marriott Fresno Lilian.deleon-velasco@marriott.com 559-431-0004
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₱8,211 - ₱11,473 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
springhill suites fresno hotel fresno, fresno springhill suites
LOCATION
United StatesCaliforniaFresno
NUMBER OF ROOMS
118
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SPRINGHILL SUITES BY MARRIOTT FRESNO - UPDATED 2024 Hotel Reviews & Price Comparison (CA) - Tripadvisor

Frequently Asked Questions about SpringHill Suites by Marriott Fresno
Which popular attractions are close to SpringHill Suites by Marriott Fresno?
Nearby attractions include The Artist In Me (0.7 km), Bowlero (1.2 km), and AMF Sierra Lanes (1.2 km).
What are some of the property amenities at SpringHill Suites by Marriott Fresno?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at SpringHill Suites by Marriott Fresno?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at SpringHill Suites by Marriott Fresno?
Guests can enjoy free breakfast and a snack bar during their stay.
Is parking available at SpringHill Suites by Marriott Fresno?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to SpringHill Suites by Marriott Fresno?
Conveniently located restaurants include Phoenician Garden Mediterranean Bar & Grill, Sal's Mexican Restaurant - Fresno, and Colorado Grill.
Are there opportunities to exercise at SpringHill Suites by Marriott Fresno?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at SpringHill Suites by Marriott Fresno?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at SpringHill Suites by Marriott Fresno?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does SpringHill Suites by Marriott Fresno offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to SpringHill Suites by Marriott Fresno?
Many travellers enjoy visiting Forestiere Underground Gardens (9.8 km) and First Armenian Presbyterian Church (10.9 km).