Room was comfortable enough. Staff was either friendly and helpful when checking in at evening time and was rude and not helpful when checking out. Never was able to get a receipt. Parking was convenient. Conveniently close to the freeway. Morning breakfast was same old hotel thing.
I arrived late, weary of trying to find a decent hotel in Fresno. Liz G was welcoming and so helpful getting me settled in. The property is lovely and modern, the elaborate complimentary breakfast, the pool and the noon checkout made it easy to extend an extra day.
Amazingly patient and helpful staff at front desk, clean rooms, good breakfast and reasonable price for the stay. Mr.Marquez was very helpful in making it possible to check in early despite short amount of time from when i called and showed up at the hotel.
thanks to Tori and her welcoming energy she was able to accommodate me with a nights stay while passing through quick and easy. If anyone is worried about cleaning , its super tidy & there is cleaning service active. Tori had informed me about the hot breakfast to take advantage of in the morning. Quick, simple, I can’t complain definitely would come again.
The hotels location is very close to a major freeway on and off, and lots of shopping centers. The rooms are clean and comfortable and the breakfast they offer is very good. Staff is always friendly and helpful. If you need anything they take care of it right away. I've stayed here on many occasions and am never disapointed.
Hotel does not provide any cleaning service, week long stay and had to ask each day for basics like TP and towels. Still charged over $1k for week long stay and no cleaning service. Claimed covid as an excuse but likely corporate greed and failure to provide basic services. Will not stay here again and will go out of my way to avoid any related properties or chain
Actually 4.5 Fantastic staff, and I can't say it enough, they were truly fantastic. Quiet rooms, beds ok, decent breakfast. No towel holders in the bathrooms and very low toilets. Minor things. Would stay here again.
Very nice hotel very clean the gentleman that does breakfast was very kind and helping us find other restaurants to attend and things to do there in Fresno and Modesto and the front desk was very kind of keep up the good work your service is beautiful
Excellent stay overall, wished the pool had been open. Covid has everything disrupted. It will be nice when they can have ice buckets for the rooms again. Be sure you take in the Chaffee Zoo when you visit Fresno, CA.
Stayed here for several nights while on business. Hotel was run down with little to no support from staff. Be sure to lock your vehicles and remove anything of value, lots of sketchy individuals (not staying at the property) enjoy the parking lot.
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