5th floor next to the freeway means non stop traffic noise throughout the day/night. In-room air conditioner will intermittently make an awful rattling noise throughout the night and wake you each time. The room itself was nice and clean. The beds were comfy.
Poor housekeeping service. We stayed several times during our business and vacation travels and housekeeping continued to disappoint us. Housekeeping keep opening door during our stays while we are still resting and in the shower. This needs to be seriously address to the management team and staff to better improve. Safety issue for our family.
This was my 2nd visit to Fresno in over 20 years. But first time staying. I work in the cleaning industry and the first thing I notice is how clean the hotel was. Customer Service was great too! Thank you!
This hotel is in the great location to many attractions within one to two hours. The hotel and room are very clean and front desk staffs are very nice. It also provided complimentary breakfast with lots of food varieties to choose. Their coffee was so good. I would go back if I am in the area again.
No need to bash them, my experience just wasn’t good. I’m sure there have been far better experiences than mine but this one didn’t meet our expectations. If anything, more focus on cleanliness. Just not gonna bash them, the people working there work hard just like the rest of us and it’s not necessary.
This place was full of ants, I switched rooms and floors. There were still ants everywhere. Maybe I was there at a bad time or there was some sort of breakout. However, I can't recommend this hotel and I would not stay there again.
On the hotels website you are promised many amenities or conveniences like 24/7 room service menu and 24/7 market and they advertise that they have a “Bar”. Get ready for disappointment. “Free breakfast “, THEY heat up some egg dish, throw in a piece of bacon and slap on some plastic wrap to keep it Luke warm. It’s now only available for about 2.5 -3.5 hours a day I believe. I remember that if you aren’t there by 9am weekdays or 10am weekends you have to eat from their “Market”. The market is a little cold case just to the right of where you check in. You can reach in and grab a soda from the tiny cold case with soda/salad/candy/chips in it while checking OUT! On day three of our stay at this FOUR star hotel we still hadn’t received housekeeping service at all! I’m fairly patient usually. So when asking for some new bathroom stuff and general things it was THEN ADVISED to us that because of, “Covid”, they only service rooms as requested to cut down on exposure!?!? Apparently that is also the reason for all the false statements about food availability. First, I was not told any of that. I could have made other reservations if I had known. Second, WHEN are they going to stop using Covid-19 as an excuse? Covid-19 sure didn’t save me money so why are still trying to use it overcharge guests? They continue to charge the same or even more but take all the things we are paying to stay there for away and using Covid-19 as the reason. They must have almost zero overhead by now. …
We were greeted with a happy face! He was very professional and answered questions we had. Room was very clean and bed was very comfortable. Breakfast was perfect! Great location as well! We plan to stay there every time we are in town. :)
new, nice, comfortable. casual and basic conveniences. self park. beware of no security. lovely outdoor fire pit and semi private business pods for conducting work. complete morning bfast. Staff is helpful and friendly.
Pretty nice Hyatt Place near River Park in Fresno. I find this to be the cleanest and safest area of Fresno. The rooms and hotel are very clean and professionally staffed. Although it looks far on a map from the Main Highway,, Highway 41 moves quite fast from the 99 and it’s worth the drive. The sidewalk/bike path out front has a lot of night traffic of unique individuals riding their bike in the dark. Make sure you lock your car hide your valuables.