Nickelodeon Hotels & Resorts Punta Cana
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Carretera Uvero Alto, Parcela No. 214, Uvero Alto, Punta Cana 23000 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
2 people have started booking this hotel
US$316
Free cancellation until 09/07/21
Reserve now, pay at stay
US$316
Free cancellation until 10/07/21
Reserve now, pay at stay
US$373
US$273
SAVE US$100
Trip.comUS$306
Expedia.comUS$373
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Panoramas (51) Pool & Beach (569)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
- Regular temperature checks for staff
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Updated 14/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Nickelodeon Hotels & Resorts Punta Cana
More questions?
Updated 14/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 6 hotels in Uvero Alto
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Nickelodeon Hotels & Resorts is the first resort of its kind in the Caribbean - and the world - this five-star vacation destination brings the spirit of infinite play to every minute of the day. From the Aqua Nick playground to our luxurious spa, we make sure that every guest has the experience of a lifetime. Our glamorous and spacious Swank Suites, the one-of-a-kind Pineapple Villa, and a wide variety of upscale accommodations all feature playful décor that brings out the inner kid – or the actual kid – in every guest. Personalized service is at the heart of the Karisma philosophy. Our friendly staff is waiting to indulge your every whim and will make sure your stay is filled with happy surprises. So join us on the golden sands of Uvero Alto Beach, just 25 miles north of Punta Cana Airport. Your family will never forget the colorful waterslides and pools, hanging out with their favorite Nickelodeon characters, hilarious Slimings and the famous Karisma Gourmet Inclusive® Experience!
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Parking
Wifi
Lazy river
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Private pool
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Swimup bar
Poolside bar
Water park
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Concierge
Gift shop
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
Butler service
Infirmary
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Minibar
Refrigerator
Flatscreen TV
Walk-in shower
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Bottled water
Clothes rack
Wake-up service / alarm clock
Whirlpool bathtub
Bath / shower
Complimentary toiletries
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Great View
Languages Spoken
English, Spanish
Location
Full view
Contact
Carretera Uvero Alto, Parcela No. 214, Uvero Alto, Punta Cana 23000 Dominican Republic
Getting there
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2,950Reviews686Q+A100Room tips
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Popular mentions
The resort is awesome, definitely deserves its 5 stars, the staff is superv, but, the mattresses are to hard to sleep on and the sofa bed is not really a sofa bed, they just open the sofa and use the same cushions that even my 5 year old found it extremely uncomfortable, the buffet variety are not good but restaurants are great, the problem is that you need to make reservations are they get full right away because of covi restrictions, and then you have to go to the dinner buffet, all the chefs in all the restaurants are great. The waterpark is great, is a great resort for families, some doors in the bedrooms and bathrooms need to be adjusted to close properly. I make all these comments, because is a very expensive resorts than shoultnd overlook these details, but, I must point out again that all staff excels at all levels in all sense and that I would return to the resort because it was a great experience.…
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Date of stay: December 2020Trip type: Traveled with family
Helpful
Response from Karisma Hotels, Sales at Nickelodeon Hotels & Resorts Punta Cana
Responded yesterday
Dear kirabello, Thank you for your kind words and great feedback. It is a pleasure to read about how much you enjoyed your Gourmet Inclusive experience. Your comments and feedback will help us to perfect the quality of our service and ensure our guests have a luxurious environment to enjoy their vacation experience in the Caribbean. Thank you once again, your feedback is truly invaluable to us. Kind Regards Hotel Management
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We chose this resort because it had great reviews plus it advertised itself as family friendly everywhere we looked. it was an average stay, with bad service and disappointment after disappointment. The good : 1) Sky (one of the hostess) was really the star of our trip. The only staff member who is GENUINELY friendly and customer service oriented. She is a GEM! Everyone else in that hotel should be re-trained. If you don't tip the staff they act like they are doing you a favor. It feels exhausting. 2)Another great staff member in the hotel was Johanna at the cafe. She was very attentive and super friendly. We enjoyed coming to the cafe just to see her. 3) The beach is gorgeous. I loved it. But then again, you can't expect less from Dominican Republic beaches. The bad. 1) If I pay over 12k dollars for a vacation I DO NOT and I repeat I DO NOT want to be sold things while I'm over there. You cannot tell me you are a luxury resort and harass me while I'm TRYING TO REST to sell me your dumb membership! JUST NO. This is stuff I understand from cheap places I've been in the past. They need to make money somehow but for 1K a night I expect to be left alone when I'm sleeping or walking around with my family. 2) The only reason our toddler had a good time was because the hotel was nearly empty. There's no way this hotel at full capacity is either safe or fun for anyone under 5 years old! 3) There's 1 water park of a sort of decent size. That's it. Currently no characters walking around, not many activities, no child friendly anything. Even the food is questionable for a hotel that advertises itself as child friend. 4) Why do you have an adults only resort within a resort that services families with small children? I found this baffling. Childless couples trying to relax and making faces to couples with children. Well duh! it's a children's themed hotel, what did you expect? The very very bad. 1) Molded chopsticks at the Asian restaurant (picture attached) and they were brought to us 3 times (every time we asked for a replacement). For a place that's proclaiming "peace of mind" and "health and safety" a very bad look. 2) The beach is NOT private. You have outdoor vendors coming to offer you and sell you stuff. This is a turn off, specially because when we paid 10K+ for a vacation in Mexico there was no strangers accessing the beach. These vendors do not work for the hotel, nor follow their health and safety rules. They wistle at you and try to sell you things while you try to relax with your family. Not fun, specially during these times. 3) When we arrived our room was NOT cleaned as they claim. Again, don't sell me this BS of "peace of mind" when you don't even try before we arrive for the first time. The fridge was empty and we had to call over and over to get someone to come and re-fill it. 4) The check in process was awful. Tired after traveling with a small child we arrive and we are told to "go sit on that sofa" no instructions, no welcoming, no customer service. I had to get up and ask questions and harass people to get us checked in and into our rooms. Please organize yourselves properly to welcome guest that paid a pretty penny to come to your hotel! 5) There was a wasps hive in the only available playgrounds. We told the concierge and took them 2 days to remove it. Some children have deadly allergies, this should have been taken with a sense of urgency. Overall we had a good time when we lowered our expectations. We will NOT return and will certainly let everyone we know know not to visit this hotel with small childrne.…
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Date of stay: December 2020
Rooms
Cleanliness
Service
Helpful
Response from Karisma Hotels, Sales at Nickelodeon Hotels & Resorts Punta Cana
Responded 1 week ago
Dear lissarette On behalf of the management team and our staff at Nickelodeon Resort Punta Cana, we appreciate the time taken to write about your recent experience. It is with great regret to hear about the inconsistencies with the level of service you encountered. Typically we are known to provide our guests with exceptional stays from the moment our guests arrive till the time they leave. It is so disappointing knowing you had challenges during your stay and this ultimately affected your overall experience with us. Please rest assured we have addressed your experiences with the corresponding department heads for their internal review. We would like to continue our communication with you, please do not hesitate to contact the customer service department at customerservices@karismahotels.com so your comments and experiences can be personally attended. Kind Regards, Your Hotel Management
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+1
I attended this resort, back in December with my mother and son I must say I was disappointed. I do not think for the price this resort is worth it. The food is terrible and it’s “gourmet” literally it was trash, I had a beautiful villa, which was nice of course it came with a price. The resort did have a water park which was very relaxing and the staff was very nice on that side very attentive, I can’t say the same for the staff at the main resort. They didn’t care to help people of Hispanic descent at all. I hated the entertainment at night literally the show is a a minute long and then the kids take pictures... oh and the drinking areas for entertainment at night is terrible. I personally would never go back to this resort. I think to be a fairly new resort it it’s outdated a bit. The colors in the resort are beautiful the “decor”. So yeah I hope if your considering this resort you go when the prices are cheap, and I mean super cheap. It’s just not all there maybe the new one in Mexico will be better.…
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Date of stay: December 2020Trip type: Traveled with family
Helpful
Response from Karisma Hotels, Sales at Nickelodeon Hotels & Resorts Punta Cana
Responded 1 week ago
Dear sttephanie25 On behalf of all the staff and the management team, we would like to thank you for sharing your review detailing your most recent experience with us. It is very disappointing to hear that your experiences did not live up to expectations. We can assure you that your experiences are not reflective of the dining experiences and unique Gourmet Inclusive experience we offer to our guests. Your comments have been discussed in great detail in order to identify where immediate improvements can be made to perfect our experience. We would like to continue our communication with you, please do not hesitate to contact the customer service department at customerservices@karismahotels.com so your comments and experiences can be personally attended. Kind Regards, Your Hotel Management
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Everything was great , except the bummer is that half of the restaurants are open on and off . And you have to make reservations to most of them .... the room service is horrible for sure . First time we called we got they picked up right away ( I guess they knew that this was the first time we are calling ) cause after the first day we couldn’t get a hold of them , and when we did they said the food will be right up in 40-45min..... well guess what it’s been close to to hours when they arrived with the food and by then the kids fell asleep hungry :(..... other than that everything was pretty much great .
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Review collected in partnership with this hotel
Date of stay: December 2020
1 Helpful vote
Helpful
Response from Karisma Hotels, Sales at Nickelodeon Hotels & Resorts Punta Cana
Responded 1 week ago
Dear edyta1011, On behalf of the management team and our staff at Nickelodeon Resort Punta Cana, we appreciate the time taken to write about your recent experience. Our goal is to provide our guests with world-class accommodations and unique vacation experiences, so we are very happy knowing that you thoroughly enjoyed the time spent with us at Nickelodeon Resort Punta Cana. Please rest assured we have addressed your experiences with the corresponding department heads for their internal review. In the future, we hope to have an opportunity to host you for a stay that truly exceeds your expectations. Kind Regards Hotel Management
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It was an amazing experience, the food it’s really great, it was fun, the attention it’s really good... I would love to visit Nickelodeon again and hopefully soon. The bedroom was comfortable, and everything was in order
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Review collected in partnership with this hotel
Date of stay: December 2020
Helpful
Response from Karisma Hotels, Sales at Nickelodeon Hotels & Resorts Punta Cana
Responded 1 week ago
Dear irlianyscaridad , On behalf of us all, staff and Management, at Nickelodeon Resort Punta Cana we would like to thank you for taking the time to share your experiences relating to your recent stay with us. It is great to know every detail that has exceeded your expectations and we are happy to hear you enjoyed our gourmet Cuisine and themed restaurant; we do our best to ensure all our guests are treated to a carefully crafted culinary experience. We look forward to your next visit to Nickelodeon Resort Punta Cana very soon! Kind regards Hotel Management
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PRICE RANGE
US$272 - US$646 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaUvero Alto
NUMBER OF ROOMS
208
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Claim Your Listing Frequently Asked Questions about Nickelodeon Hotels & Resorts Punta Cana
Which popular attractions are close to Nickelodeon Hotels & Resorts Punta Cana?
Nearby attractions include Tropical Treasure (1.6 km), Macao Beach (5.2 km), and Sirenis Aquagames Punta Cana (2.5 km).
What are some of the property amenities at Nickelodeon Hotels & Resorts Punta Cana?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Nickelodeon Hotels & Resorts Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Nickelodeon Hotels & Resorts Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Nickelodeon Hotels & Resorts Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Nickelodeon Hotels & Resorts Punta Cana?
Conveniently located restaurants include Flavor Market, Vespa, and Kitchen 23 by Le Chique at Nickelodeon Hotels & Resorts Punta Cana.
Are there opportunities to exercise at Nickelodeon Hotels & Resorts Punta Cana?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Nickelodeon Hotels & Resorts Punta Cana have an airport shuttle?
Yes, Nickelodeon Hotels & Resorts Punta Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Nickelodeon Hotels & Resorts Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Nickelodeon Hotels & Resorts Punta Cana offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Nickelodeon Hotels & Resorts Punta Cana?
The staff speaks multiple languages, including English and Spanish.