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Valentin Imperial Riviera Maya

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Carretera Federal 307, Chetumal Puerto Juarez Km. 311 500, Playa del Secreto, Playa del Carmen 77710 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!45% off room rate
Official Site
US$565
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Free cancellation until 22/01/22
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Expedia.com
US$780
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Free cancellation until 22/01/22
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Snaptravel
US$471
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Free cancellation until 20/01/22
Booking.comUS$764
Hotels.comUS$780
Lol.travelUS$1,137
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (20521)
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Panoramas (24)
Videos (5)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 02/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Valentin Imperial Riviera Maya
Updated 02/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

Location
Cleanliness
Service
Value

Hotel Valentin Imperial Maya is the new definition of paradise. Our 5 star Adults-Only (18+) All-Inclusive Resort is located a short 25 minutes from Cancun International Airport in the Riviera Maya.

Set amid lavish gardens on a half-mile-long stretch of white sand beach named Playa Del Secreto (The Secret Beach), this magnificent award-winning resort boasts one of the largest swimming pools in Mexico. The location is ideal as one can easily reach Cancun and the world famous Mayan archaeological sites such as Tulum, Coba, and Chichen Itza, yet be removed enough to enjoy the casually elegant ambience of Valentin Imperial Maya.

Escape into a world where your every wish is our command. Come indulge yourself....You deserve it!

Valentin Imperial Maya Hotel & Spa is committed to preserve the environment by reducing the consumption of natural resources, promoting among our guests and staff, protection and respect for the environment through good environmental practices.

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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Archery
Car hire
Valet parking
Wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Outdoor dining area
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Bicycles available
Diving
Game room
Tennis court
Aerobics
Bicycle tours
Billiards
Darts
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Tennis court offsite
Board games / puzzles
Nightclub / DJ
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Adults only
24-hour security
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Gift shop
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Soundproof rooms
Bathrobes
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
iPod docking station
Sofa bed
Walk-in shower
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Bridal suite
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, Spanish
Hotel links
Special Price:45% off room rate

Location

Full view
42Car recommended
Grade: 42 out of 100
31Restaurantswithin 10 km
10Attractionswithin 10 km
15824Reviews3856Q+A100Room tips
Traveler rating
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Popular mentions
wsceagles wrote a review Yesterday
Somerset, Pennsylvania26 contributions117 helpful votes
I can not say enough about this property that can truly describe it. It is TRUE Paradise!!!! This is our home away from home and would never stay anywhere else when visiting Mexico. From the management to every employee on site, they are all Amazing. Please don't hesitate to visit this magical place.
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Date of stay: August 2021
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vtsledder wrote a review Jul 2021
4 contributions14 helpful votes
Hotel's Favorite
This resort is the absolute BEST! Their staff has a culture all of its own and treats everyone like royalty. The always over exceed expectations and we never wanted to leave. We have been to Hawaii and the Bahamas and Mexico was our favorite. There is no need to stay anywhere else. We made friends with some of the visitors and the STAFF. MARCOS was our favorite! We are now friends on Facebook. We plan to return in January! MOST AMAZING VACATION TO DATE!
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Date of stay: July 2021
11 Helpful votes
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Response from Fernando Can Izquierdo, Guest Services / Front Office at Valentin Imperial Riviera Maya
Responded 3 Aug 2021
Dear Recent VIRM Guest, Thank you for considering our hotel to be the best place you have ever been at, is has been the kind treatment of our staff members the most valuable pillar where Valentin Imperial Riviera Maya has grown, we will always show to our visitors respect and appreciation for the opportunity to have been chosen as travel destination. Marcos has read your review this morning and our management recognized him as well, keep in touch with us on your return so we can welcome you together to your home away from home. Heartily, your VIRM family.
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NoScreenNamesLeft56 wrote a review Yesterday
Glassboro, New Jersey7 contributions5 helpful votes
Our 6th trip did not disappoint, as always. From food to drinks to amenities, and most of all the staff. The staff makes you feel like family and keeps us coming back. You will not find a better value at this level. A special salute to Dora Ingles, Angel Azcorra, restaurant manager, Cesar, concierge building 5, and hostess at Le Marche, whom we did not get her name. This resort is a must visit! Hasta que nos encontremos de nuevo!
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Date of stay: November 2021
Value
Location
Service
1 Helpful vote
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Riley H wrote a review Yesterday
1 contribution
This was my first time at this resort and I can say that I’ve never enjoyed interacting with staff this much! Everyone that we’ve been in contact with has been wonderful and they remember you from day to day. Diego at the sports bar is top notch! His drinks were the best, and he is a funny guy. He’s very helpful and took care of our large (20 guests) drink orders in a very timely fashion. Amanda at the cigar bar was extremely nice and fun to talk with. Even when the cigar lounge was full, Amanda took care of everyone with a smile on her face. The Go team is amazing and they keep the party going! Jesus is a natural host and comedian and was very informative during the guacamole presentation. Isaac was always a joy to see every day at the pool and would remember my family and I and spend time informing us of the day’s activities. Finally, Lorenzo and Alejandra with the Go Team are very fun as well and I don’t think the resort would be the same without this wonderful staff. Thank you everyone for a wonderful vacation!
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Date of stay: November 2021Trip type: Traveled with friends
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Lynned001 wrote a review Nov 2021
Illinois220 contributions119 helpful votes
In this crazy world we live in today, what a wonderful experience to arrive back at the Valentin and hear those words "Welcome Home". We have been to this resort countless times since 2008 and this time brought friends for their first visit, they were amazed at the resort. As usual the CoVid precautions are in place, masks as you enter restaurants and public places, hand sanitizer available everywhere, and the rooms completely sanitized upon arrival. We felt safer than we do when going out at home. They have added a coffee shop, Sisal that is a fantastic addition. It is open from 7 AM until 1 AM and has a great menu of coffees and teas that are made to order, non-coffee drinks, sandwiches and desserts. The decor is beautiful. The food in every restaurant remained just as consistently delicious with beautiful presentations as it has always been. The property is maintained meticulously, everywhere could be used as photos for travel magazines. It has been fun watching the growth of the greenery and trees over the years. It is so lush and beautiful. Special thanks to Noemi and Executive Chef Rosales, Gerardo "Jerry" the transport driver/bellman, Grissel serving drinks, Vianny who made our dinner at Ginger a very special experience, Isidro at Mar & Tierra who has remembered our drink choice for years, Jared and Francisco having our palapa made up every morning when we got to the pool, David, Yolanda, and last but not least Joselo. This man ensures we are always well taken care of. If you are looking at this resort as a possible choice, just book it. It does not disappoint! We will be back in February 2022.
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Date of stay: November 2021
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PRICE RANGE
US$247 - US$532 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
valentin imperial maya hotel playa del carmen, valentin imperial riviera maya
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del CarmenPlaya del Secreto
NUMBER OF ROOMS
540
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Frequently Asked Questions about Valentin Imperial Riviera Maya
Which popular attractions are close to Valentin Imperial Riviera Maya?
Nearby attractions include Aqua Nick (3.4 km), Cirque du Soleil Joyà (1.6 km), and Jungala Aqua Experience (1.1 km).
What are some of the property amenities at Valentin Imperial Riviera Maya?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Valentin Imperial Riviera Maya?
Top room amenities include a flat screen TV, a bidet, and blackout curtains.
What food & drink options are available at Valentin Imperial Riviera Maya?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Valentin Imperial Riviera Maya?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Valentin Imperial Riviera Maya?
Conveniently located restaurants include Pavo Real by the Sea, Tramonto, and Il Olivo.
Are there opportunities to exercise at Valentin Imperial Riviera Maya?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Valentin Imperial Riviera Maya?
Yes, dry cleaning and laundry service are offered to guests.
Does Valentin Imperial Riviera Maya offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Valentin Imperial Riviera Maya?
The staff speaks multiple languages, including English and Spanish.