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Valentin Imperial Riviera Maya

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Traveler (16668)
Pool & Beach (4119)
Room & Suite (2939)
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Ratings and reviews
Travelers' Choice2018 Winner
  • Excellent74%
  • Very good19%
  • Average5%
  • Poor1%
  • Terrible1%
Travelers talk about
“main pool”(1,388 reviews)
“privilege package”(464 reviews)
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What's included
Free Internet
Free Parking
Breakfast included
Beachfront
Pool
Restaurant
Room Service
Suites
Poolside Bar
Fitness center
Concierge
Spa
Wheelchair Access
Business Center
4 Star Hotel
Hotel Valentin Imperial Maya is the new definition of paradise. Our 5 star Adults-Only (18+) All-Inclusive Resort is located a short 25 minutes from Cancun International Airport in the Riviera Maya. Set amid lavish gardens on a half-mile-long stretch of white sand beach named Playa Del...
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Location and contact
Carretera Federal 307 Chetumal Puerto Juarez Km. 311 500, Playa del Secreto, Playa del Carmen 77710, Mexico
28.6 km to Cozumel Airport
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (13,040)
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8,244
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1 - 5 of 11,661 reviews
Reviewed today

This is our 3rd visit to Mexico and this is the best hotel we have stayed in so far. The main cliental are Americans, don't forget they can be there in 3hrs. not 10hrs like us. Everything people say about this hotel is right.Amazing grounds,...More

4  Thank Holli19
Reviewed today via mobile

Love this place, 3rd year in a row and will continue to go back. Always well taken care of here and they treat my wife as a princess. Pool is awesome and the service is over the top. Clean and very taken care from the...More

2  Thank Questtrek
Reviewed yesterday via mobile

My boyfriend and I stayed at VIM for the first time from 6/10-/6/16. I was very anxious going into this vacation because it was our first vacation as a young couple traveling without our families, and our first time to Mexico (although we’ve both been...More

1  Thank Samantha S
Reviewed yesterday via mobile

I’ve visited Playa Del Carmen 5 times and was disappointed with this resort given the high reviews. Compared to other resorts, the level of customer service is lacking. Would have been nice if Check in staff was friendlier. Breakfast and lunch were ok - only...More

3  Thank Katie T
Reviewed yesterday via mobile

Just returned from 2 Fantastic weeks at the Valentin. Everything about this hotel is first class. The staff are a credit to the hotel, they cannot do enough for you. The food was amazing our only disappointment was the Mexican restaurant which was the one...More

2  Thank Kerry D
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About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Free Parking
Restaurant
Beachfront
Free Internet
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Meeting Rooms
Breakfast included
Dry Cleaning
Concierge
Banquet Room
Laundry Service
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Tennis Court
Hot Tub
Adult pool
Outdoor pool
Details
Price range
US$255 - US$903 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites
Details
Price range
US$255 - US$903 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites
Add Photo Photos
Traveler (16668)
Pool & Beach (4119)
Room & Suite (2939)
Dining (1588)
Family and Play Areas (64)
Business Center & Event Rooms (41)
Questions & Answers
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orgtizz
14 July 2018|
AnswerShow all 4 answers
Response from Brent P | Reviewed this property |
PM sent. bp
0
Votes
cmurphy75
14 July 2018|
AnswerShow all 2 answers
Response from pstmstr | Reviewed this property |
There is a daytime bar between building 7&8. For evenings, there's the plaza, martini, don miguels and sports bar. All at the front unfortunately with the restaurants. It's a quick stroll though, 3-5mins. There is one... More
2
Votes