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Majestic Colonial Punta Cana

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Carr. El Macao - Arena Gorda, Bavaro, Punta Cana 23000 Dominican Republic
27 people are viewing this hotel
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Traveler (29435)
360
Panoramas (155)
Pool & Beach (6859)
What is Travelers’ Choice Best of the Best?
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About

#8 of 47 hotels in Bavaro
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Diving
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Private beach
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Hair dryer
Private balcony
Room service
Safe
VIP room facilities
Bottled water
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
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Room types
Ocean view
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Romantic
Languages Spoken
Spanish
21618Reviews2704Q+A100Room tips
Traveler rating
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Popular mentions
Jackson G wrote a review Jun 2021
1 contribution3 helpful votes
Stayed for five nights with a group of ten friends. We had a great time using the amenities and activities within the property. Victor was an excellent host and helped us set up multiple dinners for our large group as well as an offsite cruise. Food 8/10 some dinner service took a while in restaurants.
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Date of stay: June 2021
Location
Cleanliness
Service
3 Helpful votes
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Nicci wrote a review Jun 2021
Aurora, Colorado4 contributions6 helpful votes
I have traveled the world and stayed at many all-inclusives/resorts...DO NOT spend your money here!!! I booked 8 nights, and it is soooo bad I am moving to another resort tomorrow, I cant take it any longer. Service- 1 star. I am staying at the Colonial, which appears to be the “lowest”/cheaper level of the Majestic system. Let me tell you, that’s exactly how you are treated. Most employees act as inconvenienced for you asking them to do their job, like bring you a beverage. You have to ask 4 different people at least to get what you need. Who doesn’t have half and half for coffee?! They only have Le he. However, when you go to the Mirage side, they have it. Room service scolded my husband for coffee grinds spilling out of the cheap packs they give you...really?! At check-in, the clerk gave us a room with 2 double beds?! Really?! I’m here with my husband. He didn’t even ask/let us know in advance. I go back up to let him know we need a king, and he tried to convince me for 20 min that they can put the double beds together and it’s like a king?! Really? We had to sleep with a big seam the first night. The 2nd day, they switched us into a room with a king bed but with no A/C, and a phone and fridge that didn’t work. The room description stated I would get a indoor and outdoor hot tub(it’s really a bathtub with jets), and a bottle whiskey and rum upon arrival. I had 2 double beds and one indoor bathtub. I showed them the description and they blamed the 3rd party booking company for misrepresenting. Don’t you give them the info? I demanded my rum, and they sent a make employee up to deliver. He knocked 2 times, but we didn’t answer as we were in the tub. He decided to let himself in, and my husband said “we are in the tub!” He didn’t cate, he walked right to the middle of our room and stared at me while I was naked, waiving the bottle as if to say “where do you want this”? Really??!!! He should have left immediately, instead of ogling me while naked. I told him “please leave!” and he finally turned around and left. No apology or anything on his end. I would have immediately turned around and left! Rooms-1star. I am actually grossed out staying in these rooms. Filthy mirror when we moved to new room, dirty grout, mold under the lawn chairs outside of our swim up suite, hard water stains on the shower and sink fixtures, dirty box spring. It’s just gross. I am embarrassed that our friends booked here because of us...she was using a beach chair on her balcony, and she fell through because it was dry rot! Food-1 star. There are really only 2 restaurants, and they both serve the same meals breakfast, lunch, and dinner. I asked for orange juice today and they brought me Tang
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Date of stay: May 2021Trip type: Traveled as a couple
6 Helpful votes
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Judith H wrote a review May 2021
6 contributions7 helpful votes
When we got to the DR we found out that the colonial was closed and were placed in Elegance. They were extremely short staffed and we didn't receive the drink/wait service we were expecting. We constantly had to get our own drinks at the bar and often times had to flag people down to get something we needed. The staff were constantly running around and were extremely busy. We love the people in the DR for their hospitality and genuine good nature, but we weren't able to experience that this time around since they never had 2 seconds to talk. The beach was amazing and the food was ok. Love the DR, but will be staying at a different resort next time around.
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Date of stay: May 2021
3 Helpful votes
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Response from Customer Care, Owner at Majestic Colonial Punta Cana
Responded 29 May 2021
Dear judithh412, First of all, please allow me to thank you personally for taking the time to share your feedback regarding your recent stay with us. We believe that the only way to achieve the constant improvement, guest satisfaction, and quality service that we strive for is by listening carefully to the criticism, comments, and suggestions of our guests. All your comments will be carefully analyzed to take the appropriate corrective actions in each case and we appreciate this opportunity you have given us to improve. If you give us a second chance, we would be thrilled to be able to welcome you back. Sincerely, Scarlet Montalvo Customer Care Majestic Resorts
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Steelrain12 wrote a review May 2021
Long Island, New York17 contributions5 helpful votes
+1
As the world 🌎 slowly comes out of a pandemic, many people seek a place to go to a vacation. The majestic colonial is the one to go to. Bi and tri lingual staff, great restaurants, spacious rooms, world class entertainment, and magnificent food. To top it off covid19 test offered free of change to tourists visiting from the United States 🇺🇸. ( this is required to enter the USA from overseas). Tours can be booked at the hotel ( Monico Cooper - Go Majestic) Ms. Marta Guzman the asst manager quickly stepped in to resolve an issue saving my group hundreds of dollars, as an emergency presented itself ( covid19 testing and rapid results). Waiters and cooks assigned to the restaurants are friendly and helpful. 100% we will return to the same Hotel.
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Date of stay: May 2021Trip type: Traveled as a couple
4 Helpful votes
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Anthony E wrote a review Apr 2021
1 contribution3 helpful votes
Súper Darío was a very personable server. Always made sure we had everything we needed and even mad great convo. Definitely planning on coming back in the very near future. The staff was really friendly always greeted my family and I. There’s activities throughout the day including a plethora of different performances at night in the theater.
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Date of stay: April 2021Trip type: Traveled with family
3 Helpful votes
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Response from Customer Care, Owner at Majestic Colonial Punta Cana
Responded 24 Apr 2021
Dear anthonyeK2011DH, Thank you for selecting our hotel for your vacation and for sharing the impression of your stay at our resort. Exceeding our guest’s expectations and offering truly memorable experiences is what we strive for and we are proud to learn that we have achieved our goal for you. We are thrilled to lean that our team made you feel like royalty providing their personalized service and their attention to details. Once again, thank you for sharing such a lovely review and we look forward to hosting you again soon for what is sure to be another spectacular holiday. Sincerely, Ada Camilo Customer Care Majestic Resorts
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PRICE RANGE
US$146 - US$434 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
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LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
658
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Frequently Asked Questions about Majestic Colonial Punta Cana
Which popular attractions are close to Majestic Colonial Punta Cana?
Nearby attractions include Bavaro Beach (5.0 km), Hard Rock Casino Punta Cana (1.5 km), and OCEAN ADVENTURES Caribbean Pirates (7.7 km).
What are some of the property amenities at Majestic Colonial Punta Cana?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Majestic Colonial Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Majestic Colonial Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Majestic Colonial Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Majestic Colonial Punta Cana?
Conveniently located restaurants include Montserrat Manor Restaurant, Chic Cabaret & Restaurant Punta Cana, and Herman 311 Bar & Restaurant.
Are there opportunities to exercise at Majestic Colonial Punta Cana?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Majestic Colonial Punta Cana have an airport shuttle?
Yes, Majestic Colonial Punta Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Majestic Colonial Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Majestic Colonial Punta Cana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Majestic Colonial Punta Cana have any great views?
Yes, guests often enjoy the ocean view available here.