We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Princess Family Club Bavaro

Save
Share
Calle Italia, Bavaro, Punta Cana 23000 Dominican Republic
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
eDreams
Booking.com
Priceline
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (10)
Pool & Beach (7)
Dining (5)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
A note from Princess Family Club Bavaro
Updated 16/06/20

About

#39 of 47 hotels in Bavaro
Location
Cleanliness
Service
Value
A space designed for you all to enjoy an unforgettable holiday, with exclusive facilities and services for every single member of your family. As soon as you step inside and head to your private check-in desk, you’ll feel that everything has been designed for the perfect family holiday. Its 164 spacious rooms are great for large families, while 41 of them have private access to the pool. Discover the exclusive services and unique advantages of staying at the Princess Family Club Bávaro: a concept of exclusivity and family fun! Our facilities include a water theme park with slides, a brand new children’s recreation area, a children’s club, entertainment and activities for the whole family, an exclusive snack bar and a pool bar.
Read more
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Archery
Babysitting
Parking
Wifi
Pool / beach towels
Swimming pool toys
Pool with view
Outdoor pool
Shallow end in pool
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Bicycles available
Boating
Canoeing
Casino and Gambling
Diving
Game room
Raquetball
Snorkeling
Tennis court
Water park
Water sport equipment rentals
Aerobics
Aerobics offsite
Archery offsite
Bicycle tours
Billiards
Canoeing offsite
Darts
Entertainment staff
Evening entertainment
Fishing
Karaoke
Patio
Table tennis
Tennis court offsite
Water park offsite
Waterslide
Board games / puzzles
Nightclub / DJ
Video game console
Books, DVDs, music for children
Children's playground
Children's television networks
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Car hire
Taxi service
Conference facilities
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Hot spring bath
Makeup services
Manicure
Massage
Neck massage
Open-air bath
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Private balcony
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Pool view
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Russian, Spanish and 2 more
Compare More Popular Hotels
4Reviews9Q+A2Room tips
Traveler rating
  • 1
  • 1
  • 1
  • 1
  • 0
Time of year
Traveler type
Language
Selected filters
  • Filter
PETER Z wrote a review Yesterday
Miami, Florida149 contributions10 helpful votes
First off, the Staff is OUTSTANDING (1-2 individual exceptions), very friendly, attentive, courteous and helpful. The property itself is huge, I would say close to 25 acres. We stayed at the Family Club Bavaro portion of the property, which consists of the U shaped main building with "Swim Out" rooms on the 1st floor. The rooms are quite large and comfortable. I believe all consist of a Queen or King bed and then 1 bunk bed. Overall the property is very nice with multiple eating locations. For some of the favorite locations you need to get there early if you don't want to wait 30-60 minutes for a table. AND forget about getting a table for more than 6 people (we were 22 people). The rooms and the property was very clean, it should be, they just finished renovating the entire property. There are however some "sanitary" issues that MUST be addressed by the property and soon. The pools require DAILY cleaning and more chlorination. Especially the pool by the beach with the swim-up bar. That water was not clear and had quite a lot of debris floating around, some from the trees which is to be expected, but not other debris. I only saw on 1 day where they were actually skimming the pool. This should be done ASAP and done on a DAILY basis, before someone contracts a staph infection. There also was a Kids pool area and they even had their own breakfast buffet for the kids. On last item: for Americans requiring the COVID-19 test, be prepared to present a copy of your Passport for your appointment. You can get your test performed the day before you travel back to the USA, BUT CHECK THAT THE PRINTOUT OF YOUR TEST RESULTS IS 100% CORRECT. Check your DOB, the date of the test (no more than 72 hours before your return) and PP number. You can make an appointment days ahead, to get that step out of the way. I suggest getting to the appointment office after 1:00PM. All are on the property in building 72, I believe it is. Overall a very good property and good value for the $$$.
Read more
Date of stay: July 2021
Value
Location
Service
Room Tip: Swim-out rooms are nice. Do not get room 9014 the pool debris & all the floaties collects at...
See more room tips
Helpful
Share
Response from Community Manager, Marketing at Princess Family Club Bavaro
Responded today
Dear PETER Z. Thank you for taking part of your time to publish the comments of your trip to Princess Family Club. We are extremely happy and thankful that you choose our resort as your tourist destination as well as for all the compliments regarding our hotel facilities. It is wonderful to read that you had a great vacation and you enjoyed the beauty of our hotel, the dedication and friendliness of our staff and our service in general. Your comments are the best motivation to continue working hard in order to make our guests feel like home. On the other hand, we want to express our most sincere apologies for any possible inconvenience you might have experienced while you were staying within us. We highly appreciate your comments in order to take all the necessary measure that will help us to level up and offer a better service. Thank you one more time for your honest feedback. We invite you to join our community visiting our Facebook fan page Hotel Grand Bavaro Princess to become part of our family and interact with our staff members. We are looking forward to be your host again on your next holidays to Dominican Republic. Best wishes, J. De La Vieja General Manager Grand Bavaro Princess.
Read more
gustavoruiz29 wrote a review Jul 2021
Santo Domingo, Dominican Republic69 contributions6 helpful votes
+1
Me sorprendió lo excelente te que era este Resorts 5 Estrellas. -Excelente servicio de todo su personal -Excelente comida, Restaurantes, Buffets, postres, bebidas, etc. -Increíbles habitaciones a todo confort. -Áreas muy bien cuidados y muchas piscinas por todo el hotel. -Me encanto, volveré otras veces más y traere mas gente!!
Read more
Date of stay: July 2021Trip type: Traveled with family
Room Tip: -Anótense temprano en los restaurantes temáticos desde que abran a las 6:30 pm, para poder...
See more room tips
1 Helpful vote
Helpful
Share
Response from Community Manager, Marketing at Princess Family Club Bavaro
Responded 2 weeks ago
Estimado gustavoruiz29. Agradecemos que haya tomado parte de su tiempo para compartir los comentarios de su experiencia vacacional en Princess Family Club. Estamos muy contentos y agradecidos de que haya escogido nuestro hotel como su destino turístico al igual que por los comentarios positivos referentes a nuestro hotel y todas las ventajas que brinda. Gracias nuevamente por recomendarnos pues nos indica que vamos por el camino correcto para logar la plena satisfacción de todos nuestros visitantes. Lo invitamos a unirse a nuestra comunidad visitando nuestra página de Facebook Hotel Family Club para que forme parte de nuestra familia e interactúe con nuestro personal a quienes enviaremos sus saludos y agradecimiento pues estarán muy contentos sabiendo de usted. Esperamos tener la suerte de recibirlo en sus próximas vacaciones para brindarle otra estadía maravillosa. Por favor no dude en ponerse en contacto con nosotros para cualquier petición en especial o simplemente si podemos hacer cualquier cosa por usted. Se despide cordialmente, J. De La Vieja General Manager Princess Family Club.
Read more
Kenia F wrote a review Jul 2021
Hollywood, Florida1 contribution
I enjoyed the resort. It is brand new and the installations are fairly good. Problems: 1) beach was loaded with algae 2) I forgot a brand new JBL Wi-Fi speaker in the room. A couple of hours after I leave I called the hotel and tried to retrieve it. They said someone was sent to the room and didn't find it, which was impossible because was hanging in a fixture beside the bed and no new guest was checked in. I tried to go there and check in person the same night and they didn't allow me in. I made tons of phone calls to the customer service and front desk, contacts via WhatsApp with the same results. I went to the hotel in person next day and was stopped in the front gate. They did not allow me in. To be short, after you leave the resort and the identification is cut off your wrist, the same person that was treated with smiles is now an unwelcome person. Not different of a street walker or a criminal. That really screwed my entire experience with the resort, which had been good so far and tell me that this is the very last time I stay in a Princess resort.
Read more
Date of stay: July 2021
Location
Cleanliness
Service
Room Tip: Hotel is too big. Call the hotel is better.
See more room tips
Helpful
Share
Response from Community Manager, Marketing at Princess Family Club Bavaro
Responded 2 weeks ago
Dear 858keniaf. Thank you for your feedback. We have sent you a private message (through Tripadvisor) as our guest service manager have informed us that she has not had any feedback through whatsapp with you as well as our housekeeping department (the maid who cleaned your room) never saw a speaker during your stay. Please contact us as soon as you read the message we left you (two days ago) in order to assist you. Sincerely, J. De La Vieja General Manager Grand Bavaro Princess.
Read more
Nikki A wrote a review Feb 2020
Guelph, Ontario, Canada2 contributions13 helpful votes
We visited with our 5 yr old Feb 3 through 10th, 2020. What we liked: The kids pool was amazing. Everyone that worked there was friendly, dinner service was outstanding. The family club room had a great layout and was quite large. The beach is gorgeous. A la Carte restaurants had a great selection with very good food. What we didnt like: Let me start with DO NOT BUY INTO THE Royal Club!! It is a waste of money and you WILL regret it. Read the reviews!! The "concierge" people are not whom they say they are. They are the guys trying to bring you to the people to buy into the club. they will hassle you, and annoy you, and continue to ask you the entire trip. There was constant construction everywhere as they are still renovating until April 2020. The entertainment is lacking. They are not very organized for kids games, the mini disco was the SAME songs in the SAME order every night. Except for movie night, which was in Spanish. There were only 2 places open for breakfast and lunch - both buffets. the selections were lacking, the entire resort had to eat together at only 2 places. If youre vegetarian good luck with these 2 meals. All in all, it was a nice getaway but we will not be returning to this resort.
Read more
Date of stay: February 2020
Value
Cleanliness
Service
5 Helpful votes
Helpful
Share
Response from Community-Princess, General Manager at Princess Family Club Bavaro
Responded 18 Feb 2020
Dear 767nikkia. Thank you for your feedback. We appreciate that you choose our resort as your holiday destination as well as for all the compliments regarding our facilities but we deeply regret that your stay was not 100% satisfactory as our main goal is try to please all our visitors. We want to express our deepest apologies for any possible inconvenience you might have experienced while you were staying within us. We highly appreciate all your suggestions as they are the best way to improve the quality of our service, we will discussed with our manager departments every point detailed by you. Thank you for helping us to be better through your comments. We would love to have another opportunity to be your host on your next trip to Dominican Republic as we are sure we can do it better in the future. Please give us another opportunity and you won’t regret it. Honestly, J. De La Vieja General Manager Princess Family Club Bavaro.
Read more
Write your review
What was your hotel experience like?
Write a review
Share your best travel photo
Let the world see your hotel experience through your eyes.
Post a photo
Get quick answers
Ask fellow travelers and hotel staff your top questions.
Ask a question
PRICE RANGE
US$191 - US$377 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Princess Family Club
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
164
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Princess Family Club Bavaro
Which popular attractions are close to Princess Family Club Bavaro?
Nearby attractions include Escapology (6.8 km), Vivaldi Cigars (7.4 km), and Escape Room Punta Cana (7.5 km).
What are some of the property amenities at Princess Family Club Bavaro?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Princess Family Club Bavaro?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Princess Family Club Bavaro?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Princess Family Club Bavaro?
Yes, free parking is available to guests.
What are some restaurants close to Princess Family Club Bavaro?
Conveniently located restaurants include Noah Restaurant & Lounge, Bachata Rosa, SBG, and Isabella Steak & Bistro.
Are there opportunities to exercise at Princess Family Club Bavaro?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Princess Family Club Bavaro?
Yes, dry cleaning and laundry service are offered to guests.
Does Princess Family Club Bavaro offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Princess Family Club Bavaro?
The staff speaks multiple languages, including English, Spanish, French, German, Russian, and Portuguese.
Is Princess Family Club Bavaro accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.