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The Level at Melia Punta Cana Beach Resort

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Playas de Bavaro, Bavaro, Punta Cana 23301 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
16 people are viewing this hotel
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US$354
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Free cancellation until 11/08/21
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US$307
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Melia.com
US$354
US$286
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (2524)
Pool & Beach (679)
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What is Travelers’ Choice?
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 03/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Level at Meliá Punta Cana Beach Resort
Updated 03/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 47 hotels in Bavaro
Location
Cleanliness
Service
Value
The Level at Meliá Punta Cana Beach is an adults-only resort located on stunning Bávaro Beach. The Level service will make your Caribbean experience something truly unique that you will always want to repeat. Whether with your partner or friends, enjoy awesome vacations surrounded by the paradise environment of Punta Cana. VIP Lounge with beach view for private check-in, breakfast, lunch and dinner, Wi-Fi, tea and coffee service, premium-brand drinks and snacks throughout the day.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycles available
Business Center with Internet Access
Secured parking
Wifi
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Private pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Snack bar
Swimup bar
Poolside bar
Rooftop bar
Casino and Gambling
Golf course
Snorkeling
Tennis court
Water park
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Waxing services
Adults only
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Picnic area
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Private beach
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Bath / shower
Bathrobes
Housekeeping
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, French, Russian, Spanish and 1 more
1791Reviews102Q+A100Room tips
Traveler rating
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Popular mentions
Amy wrote a review 26 Jul
1 contribution
We loved our stay at this resort. The pool was amazing, especially because of how attentive Santo Perez was to our group. Super sweet man and so great at what he does. He made our trip so much better and made us feel like we were right at home. We love you Santo!
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Date of stay: July 2021Trip type: Traveled with friends
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Response from Alexa Carolina Fuchs, Propietario at The Level at Meliá Punta Cana Beach Resort
Responded yesterday
Dear X9534RXamya, First, we would like to thank you for choosing us as your vacation destination. We are glad to know that you enjoyed your stay, our facilities, and the attentive service received from our team, especially from Santos who stood out during your stay. It will be a pleasure for us to share your words with him. We are looking forward to welcoming you back soon. Kind regards, Guest Service Center Management
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Blondiefish26 wrote a review May 2021
Milwaukee, Wisconsin12 contributions4 helpful votes
Hotel's Favorite
My friend and I spent last week at Melia, and we chose to spend it in the Level Suites. I highly recommend it!! From our amazing concierge Nathanael Montilla, who took care of our ever need from start to finish, to every single employee who goes above and beyond to make sure your stay is incredible. Our favorite is Francisco in the Jigger bar! Go see him and ask him to make you a Blue Lemon Drop or a Chocolate Martini...yum! Everyone is doing all they can at all times to keep the property clean and kept up, and the place is gorgeous. It is large-yes. But we didn't mind taking a shuttle to the lobby/restaurant area when needed. They were always there when we needed them to be, and we often didn't have to call-there would be one coming by in perfect timing! The food was good. We had a couple fantastic meals, including at Muoi (the Pad Thai was so good!) and at Quimera, the Level restaurant, for dinner one night. We also enjoyed Casa Nostra. I would not say it was the best food we've ever had at a resort, however we never "didn't like" something, and I can't understand why people complain. If you don't like something, try something else. They are very accommodating to all of your requests. The pools are amazing, and since they are at lower capacity now, there were times we were the only ones it the giant adults-only pool! Please...remember to bring singles and five's for tips! The staff here works so hard and I often saw people not tipping them, whether that be at the bars or at meals. A few dollars goes a long way to show how much you appreciate their hard work. Go to Melia-and have the best time!!
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Date of stay: May 2021
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1 Helpful vote
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Response from Alexa Carolina Fuchs, Propietario at The Level at Meliá Punta Cana Beach Resort
Responded 13 May 2021
Dear Blondiefish26, First of all, we would like to express our gratefulness for choosing us as your vacation destination for your girls' trip to Punta Cana. We love each detail of your described experience and the fact that your enjoyed your stay, the different cocktails mixed by Francisco, the culinary experience at our dining outlets, the personalized service from Nathanael, or simply the relaxing time at our main pool. It will be a pleasure for us to share your words with the whole team, especially with the mention ones. Thank you for recommending our property as the place to be and we are looking forward to your next visit. Kind regards, Guest Service Center Management
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MMKLAW wrote a review 26 Jul
Norfolk, Virginia8 contributions1 helpful vote
ONCE AGAIN, NOT DISAPPOINTED BY MELIA. For 14 years, 13 years at Paradisus Punta Cana (which is closed) and last week, for the first time, at Melia Punta Cana Beach Resort, I experienced nothing but a fantastic and relaxing time. Although hesitant to leave Paradisus Punta Cana for a new resort, I found upon my arrival, the grounds of Melia Punta Cana Beach Resort just as beautiful and inviting as the other resort. Although my Spanish is rudimentary at best, the check-in process was easy and done without any issues and my accommodation (a beachside room) was very clean and large enough for two people to enjoy a week for rest and relaxation. As expected, the facilities, that is the restaurants, the spa, the bars, the ample transportation (a train look-a-like tram) and the beach were fantastic and well managed (the seaweed is not that bad as some may complain and it is cleaned up daily). During my stay, there was never really a time that any needs that I may have had were not attended to with the utmost courtesy and professionalism. With this, although there were many people that made our trip as wonderful as it was, I would like to thank those individuals who I remember their names for making our annual trip to Punta Cana always a great one. First and foremost, Vladimir Rodriguez, our Guest Service Assistant who handled all our needs and requests, from check in to check out and everything in between, with professionalism and grace. Melia is very lucky to have someone who is as dedicated as he is to customer service. As far as the others who made our stay memorable, there was Ubaldo Matera and Severa Rodriguez at Quimera, Mosies Sanchez King at Rumba and Casa Nostra, Marta Guzman, the hostess at Rumba who always had a bright smile and warm hola, Roman (Rumba) the egg omelet specialist and Yonaira Cedeno, our housekeeper, who kept our accommodations fresh and clean as well as keeping us on our toes with different towel greetings in our room every day, I say, muchas gracias. With all of the above, I have to say that although not everything was or is 100%, for nothing really is, this place is pretty close to it and I can’t wait to get back there soon, to see my new friends at Melia Punta Cana Beach Resort and totally recommend it to others.
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Date of stay: July 2021
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Mary Beth wrote a review 24 Jul
1 contribution
Our group of 12 just finished a week at Melia Punta Cana - The Level for Adults Only and I have nothing but great things to say about this resort! Our room in building 10 was beautiful - clean and very comfortable. I don't always sleep well when traveling but our bed and pillows were so comfortable, I slept soundly every night. Rayma assisted us with the check in process, which went very smoothly, and she was present throughout the week, checking in with us to make sure we had everything we needed- always with a beautiful smile. Our concierge, Jose, was attentive, friendly and easy to contact. He booked dinner reservations (no easy task for our large group!), arranged for transports and made sure we all got our COVID tests in a timely manner. My husband and I got several massages throughout the week - Louisa and Rosery did such a wonderful job, we asked to have them each time. We ate at several different restaurants on the property. Rumba's buffet had plenty of delicious choices for breakfast and lunch, the Quimera rooftop dinner was wonderful, as were our dinners at Cafe Nostra, Muoi and Hokkaido. Big shout outs to Gabriel who was our waiter at Nuoi (and often at Rumba) and to Jose Santana at Quimera rooftop. They were excellent and made the meals a lot of fun. Last but not least, a huge shout out goes to the best poolside waiter, Juan Jimenez, affectionately known to us as "JJ." JJ took care of us all week long no matter where we parked ourselves at the pool or the beach. Our large group kept him running but he provided amazing service and was always friendly and pleasant. We all looked forward to seeing him each day - even with a mask on, his eyes were always "smiling!" Melia Punta Cana - The Level Adults Only is a beautiful resort! So many crystal clear pools, a beautiful beach, plenty of chairs and shaded areas, fresh towels, stunning grounds, a variety of activities, delicious food and any kind of drink you can imagine. I would definitely return! (One word to the wise: When they tell you not to drink the tap water - they mean it! You should even use bottled water to brush your teeth!)
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Date of stay: July 2021
Location
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Service
Room Tip: We loved our second floor room. Nice balcony overlooking the garden area.
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Response from Alexa Carolina Fuchs, Propietario at The Level at Meliá Punta Cana Beach Resort
Responded 2 days ago
Dear 713marybethd, Thank you very much for taking the time to describe to us your experience at The Level at Meliá Punta Cana Beach. Exceeding our guests' expectations is the basis in the design and selection of the different hotel services offered; your satisfaction motivates us to provide you the authentic Meliá Experience. As a hospitality orientated company, the attention, and service our staff delivers are follow up constantly, we dedicate a major part of our sources to maintain the quality of service in concordance with our standards, we are glad to notice you were able to embrace the attentiveness and friendly that has always distinguished our team. It will be an honor for us to let our team know about your impression regarding their service, especially Rayma, Jose Louisa, and Rosery. Furthermore, we are glad to know that you get the chance to visit our YHI Spa and enjoyed the different massages received during the week, as well as the culinary experience at our different venues, like at our Italian restaurant Casa Nostra, the Vietnamese Muoi, and Hokkaido. Once more, thank you for choosing us as your vacation destination. We are looking forward to welcoming you back soon, to create more memories of this kind. Kind regards, Guest Service Center Management
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Inspiration190622 wrote a review 21 Jul
Irvington, New York3 contributions1 helpful vote
We just came back from another amazing vacation at The Level Punta Cana! It was perfect from start to finish. The food was delicious, the beach and pool are spectacular and our butlers José and Wensky were attentive and welcoming. We can’t wait to go back next year!
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Date of stay: July 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Alexa Carolina Fuchs, Propietario at The Level at Meliá Punta Cana Beach Resort
Responded 6 days ago
Dear Inspiration190622, Thank you very much for choosing us as your vacation destination once more. We are glad to know that you enjoyed your stay and The Level adults only, the culinary experience, as well as the friendly service received from our team, especially from José and Wensky. We are looking forward to welcoming you back next year. Kind regards, Guest Service Center Management
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PRICE RANGE
US$301 - US$441 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Level At Melia Caribe Beach All Inclusive
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
136
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Frequently Asked Questions about The Level at Meliá Punta Cana Beach Resort
Which popular attractions are close to The Level at Meliá Punta Cana Beach Resort?
Nearby attractions include HARRISON'S Fine Caribbean Jewelers (1.1 km), Melia Caribe Tropical Lobby Bar (0.2 km), and Palma Real Shopping Village (1.2 km).
What are some of the property amenities at The Level at Meliá Punta Cana Beach Resort?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at The Level at Meliá Punta Cana Beach Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Level at Meliá Punta Cana Beach Resort?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at The Level at Meliá Punta Cana Beach Resort?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to The Level at Meliá Punta Cana Beach Resort?
Conveniently located restaurants include Jellyfish Beach Restaurant, A Casa di Lorenzo, and Gustoso Gelato Gourmet.
Are there opportunities to exercise at The Level at Meliá Punta Cana Beach Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at The Level at Meliá Punta Cana Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does The Level at Meliá Punta Cana Beach Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Level at Meliá Punta Cana Beach Resort?
The staff speaks multiple languages, including English, Spanish, French, German, and Russian.
Is The Level at Meliá Punta Cana Beach Resort accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.