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The Grand Reserve At Paradisus By Melia Palma Real

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Playa de Bavaro Paraje de Bavaro, Bavaro, Punta Cana 23000 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2115)
Pool & Beach (545)
Videos (2)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 03/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Grand Reserve At Paradisus By Meliá Palma Real
Updated 03/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 37 hotels in Bavaro
Location
Cleanliness
Service
Value
Travelers' Choice
All-inclusive luxury is taken to a whole new dimension at The Grand Reserve at Paradisus Palma Real. Its sophisticated design is the perfect canvas for a unique and thoughtfully-crafted experience to create endless memories. Among its superiorly appointed All-Suites room types, with subtle and innovative touches, The Grand Reserve at Paradisus Palma Real offers Swim-Up Suites with direct access to their very own breathtaking pool. Enjoy an exquisite All Inclusive culinary concept with more than 8 Restaurants offering the best of world cuisine. Maia a superior full service SPA, in collaboration with world-renowned Natura Bissé, which will provide well-deserved royal treatments for all senses to wholly come to life. A complete, well-rounded fitness program, using a variety of trends and strategic areas within the Resort, which will challenge your wellbeing goals.
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Room & Suite (217)217
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Golf course
Babysitting
Secured parking
Wifi
Hot tub
Pool / beach towels
Swimming pool toys
Outdoor pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Swimup bar
Poolside bar
Water park
Aerobics
Entertainment staff
Evening entertainment
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Bathrobes
Housekeeping
Private balcony
Room service
Safe
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Microwave
Minibar
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Russian, Spanish and 1 more
1,770Reviews181Q+A100Room tips
Traveler rating
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Popular mentions
Justin R wrote a review 16 Jan
1 contribution
Our friend group stayed at the Grand Reserve this past week. We came in having high expectations for everything involved with our stay. We left today feeling mostly let down by our experience. Our rooms were nice and clean, the pools were amazing and the atmosphere of the hotel was great. But the food was not what I would call 5 star quality whatsoever. We consistently left restaurants hungry. When we booked, we were told we would have full access to the other hotels on the resort, only to find out they had all been shut down. So the only restaurants we had access to were the ones at our hotel. This made getting restaurant reservations very hard to do at times. The beach was beautiful, but the local tour guides were a constant harassment and we didn’t stay at the beach because of this. We had the best waiter beside the pool, his name was Ramon Ramirez. He was very good about bringing us drinks quickly and was a pleasure to be around. Personally would not recommend this resort to any of my friends or family. Low quality food was a huge damper on our trip. Our concierge also made our life difficult on multiple occasions and was very pushy with our group about purchasing a time share with Melia, when we turned down the offer he became very hard to get a hold of. To say our time here was stress free, would be a lie. For the money, I would recommend to anyone to look elsewhere right now. This resort might be a lot different when Covid is not in the picture, but right now it is not worth the trip.
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Date of stay: January 2021Trip type: Traveled as a couple
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BillyC1970 wrote a review Dec 2020
Massachusetts24 contributions8 helpful votes
+1
Hotel's Favorite
Another great vacation in Punta Cana. We stayed at the Grand Reserve from December 4, 2020 till December 12, 2020 Our room was a 1 bedroom master suite swim-up in building #1 . On our Arrival at the Grand Reserve we were greeted with smiles and as always treated like family, this was first time at the Grand Reserve but our 7th time in Punta Cana, we usually stay at the Paradisus Palma Real. On arrival the entire staff is wearing face-coverings and social distancing is observed. As guests, face-coverings are required at check-out and in common areas, hand sanitizer is readily available. We were glad to see these precautions being observed. Check-In was quick and we were escorted to our room. The room was extremely clean with the remotes being sanitized and in plastic bags. The room was amazing, I’ll include some pictures. The mini-fridge had a few beers, soda and waters. No snacks or full bottle of booze like in the past, I’m guessing it’s COVID related precautions. The patio with access to the swim-out pool in front of our building was great, spacious and clean. Our concierge Zenovia was great and very helpful with anything we needed for the room and with restaurant reservations. The beach is about a 15 minute walk from the resort, but in the front lobby there is a golf cart shuttle that constantly goes back and forth to the beach, its only about a 3 minute ride by the shuttle. The beach is beautiful as always, the drink service on the beach is great! Besides the restaurant on the beach that open at 12:30pm, there isn’t any food available. There is a grill area but it was not open the week we were there. The food in the beach restaurant was great, Fish Tacos were my favorite! We went to the beach in the mornings and headed back to the our swim-out room around 2pm, that was perfect because it was prime sun time around the pool. Drink service was great at our pool, my man Santo Frias as all the
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Date of stay: December 2020
Rooms
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Sleep Quality
1 Helpful vote
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Response from Alexa Carolina Fuchs, Propietario at The Grand Reserve At Paradisus By Meliá Palma Real
Responded 4 weeks ago
Dear BillyC1970, Thank you very much for being a loyal part of our Paradisus family and preferring The Grand Reserve as your vacation destination this year. We appreciate your compliments regarding our hardworking team. We pride ourselves on providing excellent service to our guests, and we strive to go above and beyond expectations. We are working hard to ensure the well-being of our guests and employees. That is why we have been advised by Diversey and certified by Bureau Veritas and have created the Stay Safe with Meliá operational guide, which serves as a roadmap to rigorously apply the health and safety recommendations of the World Health Organization (WHO) and the competent authorities of the Dominican Republic. Keeping always in mind the high level of customer service that characterizes our company and we are humbled to know that we have exceeded your expectations with our safety measurements. We hope that you will allow us to be your host hotel very soon again so that you can enjoy once again the great qualities and services that only The Grand Reserve at Paradisus by Meliá Palma Real can offer. Kind regards, Guest Service Center Management
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Alyssa R wrote a review 15 Jan
1 contribution
Very beautiful beach, and huge pool! The resort was very clean and well kept, The staff was super friendly and attentive, specifically Reynaldo the entertainer by the pool, Santo the server by the pool, and buffet staff were all great at what they do!
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Date of stay: January 2021Trip type: Traveled with family
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Response from Alexa Carolina Fuchs, Propietario at The Grand Reserve At Paradisus By Meliá Palma Real
Responded 2 days ago
Dear V2846MTalyssar, Thank you very much for choosing us as a vacation destination. We're glad to know that you enjoyed your stay and the attentive service received. We appreciate that you highlighted some team members, with whom we'll share your words. It would be a pleasure for us to welcoming you back soon. Kind regards, Guest Service Center Management
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Nick P wrote a review 15 Jan
1 contribution
The hotel was very nice and exquisite. The pool was really big and the sun heats it nicely. The staff was so accommodating and extremely friendly, Reynaldo GPS and Alejandro in specific was very friendly and entertaining by the pool. Would definately recommend taking classes with him. Santo was there to make sure our drinks were always full also. All in all great experience definitely will come back! Really liked Reynaldo GPS
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Date of stay: January 2021Trip type: Traveled with family
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Response from Alexa Carolina Fuchs, Propietario at The Grand Reserve At Paradisus By Meliá Palma Real
Responded 2 days ago
Dear NickpS700RR, First of all, we would like to thank you for letting us know about your recent experience with us. We can emphasize that our team is our biggest asset, as they represent the soul of our hotel and work hard everyday to create unique moments. It'll be a pleasure for us to share your impressions with Reynaldo, Alejandro and Santos. We're looking forward to welcoming you back soon. Kind regards, Guest Service Center Management
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Efe wrote a review 13 Jan
1 contribution1 helpful vote
It was my first time spending time at the grand reserve and I hope that it’s not the last. The Grand Reserve is filled with awesome and friendly people that will try to comfort you. The Grand Reserve also offers many opportunities to create great bonds and relationships with people from all around the world. I Definitely recommend coming here!!!!
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Date of stay: January 2021Trip type: Traveled with friends
1 Helpful vote
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Response from Alexa Carolina Fuchs, Propietario at The Grand Reserve At Paradisus By Meliá Palma Real
Responded 4 days ago
Dear EfeBayram34, Thank you very much for your recommendation and for sharing your experience with us. We appreciate noticing that you had a great time at The Grand Reserve, enjoying the facilities and comfort offered. We'll be waiting for your second visit. Kind regards, Guest Service Center Management
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PRICE RANGE
US$319 - US$845 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
432
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Frequently Asked Questions about The Grand Reserve At Paradisus By Meliá Palma Real
Which popular attractions are close to The Grand Reserve At Paradisus By Meliá Palma Real?
Nearby attractions include Vivaldi Cigars (1.0 km), HARRISON'S Fine Caribbean Jewelers (0.4 km), and Yopo TIki Bar (1.1 km).
What are some of the property amenities at The Grand Reserve At Paradisus By Meliá Palma Real?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at The Grand Reserve At Paradisus By Meliá Palma Real?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Grand Reserve At Paradisus By Meliá Palma Real?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at The Grand Reserve At Paradisus By Meliá Palma Real?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to The Grand Reserve At Paradisus By Meliá Palma Real?
Conveniently located restaurants include Pranama, Taino Restaurant, and Wacamole.
Are there opportunities to exercise at The Grand Reserve At Paradisus By Meliá Palma Real?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at The Grand Reserve At Paradisus By Meliá Palma Real?
Yes, dry cleaning and laundry service are offered to guests.
Does The Grand Reserve At Paradisus By Meliá Palma Real offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Grand Reserve At Paradisus By Meliá Palma Real?
The staff speaks multiple languages, including English, Spanish, French, German, and Russian.
Is The Grand Reserve At Paradisus By Meliá Palma Real accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.