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Hard Rock Hotel & Casino Punta Cana

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Traveler (17368)
Pool & Beach (3153)
Room & Suite (2111)
Overview
  • Excellent70%
  • Very good17%
  • Average8%
  • Poor3%
  • Terrible2%
Travelers talk about
“eden pool”(851 reviews)
“resort credit”(937 reviews)
“los gallos”(571 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
All hotel details
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (28,722)
Filter reviews
19,905 results
Traveler rating
12,446
3,923
2,029
807
700
Traveler type
Time of year
LanguageEnglish
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12,446
3,923
2,029
807
700
Show reviews that mention
All reviewseden poolresort creditlos gallossun barmoon loungerock spaisla restaurantcentral poolrock royaltyzen restaurantmembers poolsax poolpunta canapalace resortspresidential suiterock starmain building
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1 - 5 of 19,905 reviews
Reviewed yesterday via mobile

I would really like to give it a better rating! It's unfortunate but when you have people that work there and don't want to speak to you it’s kind of hard to give an excellent review. I don't know if it was do to people...More

1  Thank MMMMBR
Reviewed yesterday

We travelled in April of 2018. We had an amazing time at the Hard Rock!! This was our 1st time in the DR and staying at a Hard Rock. Rooms are super comfortable and clean. The beach is beautiful, turquoise waters and white sand... I...More

Thank Clau187
Response from General M, Director General at Hard Rock Hotel & Casino Punta CanaResponded yesterday

Please allow us to thank you for your kind comments about your stay with us, we are very happy to know that you enjoyed very much our services and facilities and had a great time here. We hope to welcome you once again and keep...More

Reviewed 2 days ago via mobile

Hard Rock Resort Punta Cana is a great resort to spend vacations with family and friends. We had a wonderful experience with Miguel and Manuel our two hostess who make everything perfect, organised and helpful. Applause for them. I also have to mention the girls...More

Thank Ximena1974
Response from General M, Director General at Hard Rock Hotel & Casino Punta CanaResponded yesterday

Thank you for the amazing review you’ve given us, Ximena1974!! We are delighted to hear you enjoyed so many aspects of your stay with us, specially the service provided our Hard Rockers Miguel & Manuel! We hope to see you again soon! Rock On! “This...More

Reviewed 2 days ago

My wife and I stayed from9/3-9/10 this was our first trip to Hard rock punta Cana. I want to begin by saying my wife and I are members and have been members before this hotel became a hard rock it used to be a moon...More

2  Thank christopheraR2709XT
Response from General M, Director General at Hard Rock Hotel & Casino Punta CanaResponded 2 days ago

Thank you so much for taking the time to review your recent stay with us, Christopher. We are certain that your comments will be of great help for future Hard Rockers. We hope to welcome you once again and keep making of your holidays an...More

Reviewed 2 days ago

Needed better Wi-Fi in the rooms. Three of the restaurants were closed and did not know when they would be opened back up. Overall the service was good. Golf course was awesome. The spa experience was top of the line! Food was good. Pools were...More

Review collected in partnership with Hard Rock Hotels & Casinos
Thank jforry
Response from General M, Director General at Hard Rock Hotel & Casino Punta CanaResponded yesterday

Hello jforry, it was disheartening to see that your stay wasn’t as you expected. We want to apologize for the inconveniences you experienced. It would mean the world if you can come back so we can show you the improvements. “This Review was responded to...More

View more reviews
About
Description
The 1,775 room Hard Rock Hotel & Casino Punta Cana is situated on pristine sugar white sands stretching 121-acres along Macao Beach in the Dominican Republic. Hard Rock's first all-inclusive hotel and casino ...More exudes lavish five-star amenities and personal service to create the ultimate rock star getaway. Among the resort's many offerings are luxe accommodations, the signature Rock Spa(R), 18-hole Nicklaus designed golf course, iconic music memorabilia and a larger-than-life Vegas-style casino - the largest in the Dominican Republic, featuring Oro nightclub. Guests also enjoy 11 expansive pools, four swim-up bars, a kids pool and lazy river. A variety of gourmet dining options is available through the resort's nine restaurants. The property also features more than 65,000 square-feet of flexible event and meeting space. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Beachfront
Free High Speed Internet (WiFi)
Pool
Room Service
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Restaurant
Free Parking
Breakfast included
Adult pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Casino and Gambling
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf Course
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Tennis Court
Wheelchair Access
Hotel Style
Spa
,
Casino
,
On the Beach
,
Top resorts Hotels
,
Luxury
,
Romantic
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Hotel class
Hotel Style
Spa
,
Casino
,
On the Beach
,
Top resorts Hotels
,
Luxury
,
Romantic
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Number of rooms
1,775
Price range
US$300 - US$777 (Based on Average Rates for a Standard Room)
Also Known As
Hard Rock Hotel And Casino Punta Cana
,
Moon Palace Hotel
,
Moon Palace Resort All Inclusive
Location
Caribbean > Dominican Republic > La Altagracia Province > Punta Cana > Bavaro
Hotel class
Hotel Style
Spa
,
Casino
,
On the Beach
,
Top resorts Hotels
,
Luxury
,
Romantic
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Number of rooms
1,775
Price range
US$300 - US$777 (Based on Average Rates for a Standard Room)
Also Known As
Hard Rock Hotel And Casino Punta Cana
,
Moon Palace Hotel
,
Moon Palace Resort All Inclusive
Location
Caribbean > Dominican Republic > La Altagracia Province > Punta Cana > Bavaro
Photos
Traveler (17,368)
Pool & Beach (3,153)
Room & Suite (2,111)
Dining (1,142)
Family and Play Areas (304)
Amenities (135)
Business Center & Event Rooms (117)
Nearby
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Questions & Answers
Ask a question
Stephen K
18 September 2018|
Answer
Response from Essej R | Reviewed this property |
I’ve only been in the summer months (June and July). I believe October is still in hurricane season. I’m really not sure about the weather there in October.
0
Votes
3dLinder
18 September 2018|
Answer
Response from LeilaniESVA802 | Reviewed this property |
I would call the main number that shows on internet sight. I had to call for airport transportation and the main number directed me to right people. I would ask for reservations and they should be able to help. Everyone is... More
1
Vote
Faye I
18 September 2018|
AnswerShow all 4 answers
Response from RoschelleMS | Reviewed this property |
There are exchange counters at the airport before you even begin enjoying your stay. I didn’t actually get to change dollars to pesos because everywhere at the hotel accepted USD or charged to the room or resort credits. I... More
0
Votes
Room Tips
"Buildings 1a/8a best views quiter"
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"Building 5B is in the middle of everything, choose this section."
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"Choose another hotel."
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"block 3 close to lobby"
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