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Hard Rock Hotel & Casino Punta Cana

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Boulevard Turistico Del Este Km 28 No 74, Bavaro, Punta Cana 23000 Dominican Republic
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COVID-19 update: See the added health and safety measures this property is taking.Read more
92 people are viewing this hotel
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US$264
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Free cancellation until 21/02/21
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US$338
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Free cancellation until 27/02/21
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Traveler (20672)
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Panoramas (27)
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hard Rock Hotel & Casino Punta Cana
Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 37 hotels in Bavaro
Location
Cleanliness
Service
Value
Travelers' Choice
The 1,775 room Hard Rock Hotel & Casino Punta Cana is situated on pristine sugar white sands stretching 121-acres along Macao Beach in the Dominican Republic. Hard Rock's first all-inclusive hotel and casino exudes lavish five-star amenities and personal service to create the ultimate rock star getaway. Among the resort's many offerings are luxe accommodations, the signature Rock Spa(R), 18-hole Nicklaus designed golf course, iconic music memorabilia and a larger-than-life Vegas-style casino - the largest in the Dominican Republic, featuring Oro nightclub. Guests also enjoy 11 expansive pools, four swim-up bars, a kids pool and lazy river. A variety of gourmet dining options is available through the resort's nine restaurants. The property also features more than 65,000 square-feet of flexible event and meeting space.
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Room & Suite (2,405)2,405
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Parking
Wifi
Hot tub
Lazy river
Pool / beach towels
Infinity pool
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Swimup bar
Poolside bar
Golf course
Tennis court
Water park
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Desk
Dining area
Minibar
Cable / satellite TV
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Green
Languages Spoken
Spanish
32,270Reviews3,691Q+A100Room tips
Traveler rating
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Popular mentions
Nomad531015 wrote a review Yesterday
1 contribution1 helpful vote
I wanted to express my appreciation to Chef Wilfredo, Chef Jose for the amazing meal. The service from Leoner Portes, Francisco and Jose' was first-rate. Everyone loved the meal and are still raving about it! The additional touches from Carlos and Yafreisi made my birthday so special. Thank you again for the Chefs and staff for a fantastic meal and service.
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Date of stay: January 2021
1 Helpful vote
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Lori L wrote a review 1 Jan
6 contributions1 helpful vote
+1
Hotel's Favorite
Stayed Dec26-31, 2020 Had a great time! Safe, Clean and most of all the staff are all so friendly and appreciative to have guests. They go above and beyond for sure! If you visit, be sure to have a drink at the beach bar with the excellent staff members Deyaniris and Noel 🌴
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Date of stay: December 2020
Value
Cleanliness
Service
1 Helpful vote
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Response from General Manager HRPC, General Manager at Hard Rock Hotel & Casino Punta Cana
Responded 2 weeks ago
Dear 991loril, Thank you for your 5 star review regarding your recent stay with us. We will certainly share your comments with Deyaniris and Noel, they will certainly be happy to know their hard work and dedication are recognized. Our entire team looks forward to the privilege of welcoming you back. Rock On! Edward Then Customer Care “This Review was responded to on behalf of the General Manager of Hard Rock Hotel & Casino Punta Cana
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Kimberly wrote a review 16 Jan
Spring Lake, New Jersey7 contributions
Overall I was satisfied with most of the food, the beach, and the pools. This resort really struggled with differentiating the Rock Royalty package. Our Personal Assistant didn’t find us until Day two and we never once saw her during our whole 6 day stay. We rented a Bali Bed for 4 days and our attendant was Ingrid at the Beach Bar. I cannot say enough about what a wonderful person she is and how she really saved the resort from us demanding our Rock Royalty refund. Definitely consider yourself lucky if you get her as your beach attendant. The restaurants were about average compared to the other all-inclusive resorts I have visited. The Servers at each one were amazing and really bent over backwards to accommodate the requests of our large 7 person group. Thank you!! I would not recommend this resort if you are used to personal service (that you pay for) and quite relaxation. However, I see this as a great place for Bachelorette/Bachelor parties, Girls Getaways or multi-family vacations. Did I mention Ingrid is awesome?
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Date of stay: January 2021
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Response from General Manager HRPC, General Manager at Hard Rock Hotel & Casino Punta Cana
Responded yesterday
Dear B2162TDkimberlyw, Thank you for taking the time to write a review. We appreciate your valuable feedback and we’re sorry to hear your stay didn’t completely meet your expectations. We are going to take your comments and share them with the involved departments. We hope to welcome you again to our hotel and deliver a memorable stay. Edward Then Customer Care “This review was responded to on behalf of the General Manager of Hard Rock Hotel and Casino Punta Cana."
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Juan C wrote a review 15 Jan
3 contributions
My girlfriend and I stayed at the Hard rock Punta Cana for four nights. Anderson Marte made our stay a lot easier and relaxing. We got to the hotel late so he took the initiative to book restaurants reservations for us. Thank God he did because most restaurants were completely booked. He responded to my messages within minutes and always followed through with my requests. He even reserved beach chairs for us and sent me activities, breakfast, lunch, and dinner schedules every morning. Overall, he was very friendly, attentive, respectful and very professional. If you come to Hard Rock punta cana and have the fortune to have Anderson Marte as your butler, your stay will be so much more relaxing.
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Date of stay: January 2021Trip type: Traveled as a couple
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Response from General Manager HRPC, General Manager at Hard Rock Hotel & Casino Punta Cana
Responded 2 days ago
Dear juancB6681IQ, We are thrilled to know you enjoyed our services specially the service from Anderson we will be sure share your comments with him, he will most certainly be happy to know his hard work and dedication are acknowledged. Our stage is ready to receive you once again at this Paradise. Rock On! Edward Then Customer Care “This Review was responded to on behalf of the General Manager of Hard Rock Hotel & Casino Punta Cana.”
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Jose tatis wrote a review 14 Jan
7 contributions1 helpful vote
+1
A nice and beautiful vacation.my favorite place yet specially algelis riveras who was always there to help us and guide us great person.witch complement this great resort that is hardrock cafe punta cana...will definitely come back.
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Date of stay: January 2021Trip type: Traveled with family
1 Helpful vote
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Response from General Manager HRPC, General Manager at Hard Rock Hotel & Casino Punta Cana
Responded 3 days ago
Dear Papolo1984 , We are glad you enjoyed all what we offered! Our stage is ready to receive you once again at this Paradise. Atrix Rosario Customer Care “This Review was responded to on behalf of the General Manager of Hard Rock Hotel & Casino Punta Cana.”
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Previous
PRICE RANGE
US$285 - US$755 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hard rock hotel and casino punta cana, moon palace hotel, moon palace resort all inclusive
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
1775
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Frequently Asked Questions about Hard Rock Hotel & Casino Punta Cana
Which popular attractions are close to Hard Rock Hotel & Casino Punta Cana?
Nearby attractions include Hard Rock Casino Punta Cana (0.2 km), ORO Nightclub (0.09 km), and Little Switzerland (0.06 km).
What are some of the property amenities at Hard Rock Hotel & Casino Punta Cana?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hard Rock Hotel & Casino Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hard Rock Hotel & Casino Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hard Rock Hotel & Casino Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Hard Rock Hotel & Casino Punta Cana?
Conveniently located restaurants include Montserrat Manor Restaurant, Los Gallos, and Toro.
Are there opportunities to exercise at Hard Rock Hotel & Casino Punta Cana?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hard Rock Hotel & Casino Punta Cana have an airport shuttle?
Yes, Hard Rock Hotel & Casino Punta Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hard Rock Hotel & Casino Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Hard Rock Hotel & Casino Punta Cana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Hard Rock Hotel & Casino Punta Cana have any great views?
Yes, guests often enjoy the ocean view available here.