National Highway, General Santos, Mindanao 9500 Philippines
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$55
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Room & Suite (16)
Dining (4)
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 17/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Microtel by Wyndham General Santos
Updated 17/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#3 of 41 hotels in General Santos
Location
Cleanliness
Service
Value
Offering a total of 65 two queen sized beds and One queen bed Suite Rooms, it adheres to the chain's unrivaled value for cleanliness, comfort, and safety. Each accommodation is appointed with chiropractic-approved mattresses that invite you to a deep slumber. This is coupled by vital features that easily balance function with style - cable TV,wifi, and private toilet and shower - providing the idyllic ambience for sheer pleasure and relaxation.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
Spa
Newspaper
Parking
Wifi
Breakfast buffet
Vending machine
Banquet room
Meeting rooms
Massage
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Modern
Languages Spoken
English, Filipino
Hotel links
Special Offer:Wyndham Rewards Members Always Get The Lowest Price
Location
Full view
62Somewhat walkable
Grade: 62 out of 100
61Restaurantswithin 1 km
2Attractionswithin 1 km
Contact
National Highway, General Santos, Mindanao 9500 Philippines
Getting there
See all nearby hotels
192Reviews0Q+A13Room tips
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If you are looking to find a place like home this is what you need. A warm Filipino hospitality and respect to everyone that arrives. The breakfast have good selection as well. All the staff are so efficient and reliable.
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I recently visited the Philippines for 3 weeks. I stayed at three hotels in General Santos (Avior, Green Leaf, and Microtel), and one hotel in Manila (Hilton near the airport). I am posting individual reviews in each hotel, but at the bottom is also a ranking of how each hotel did for each category, from best to worst. As you can see Hilton & Avior scored high and Microtel was bad. Summary: This was BY FAR the worst hotel of the 4. I wouldn't stay here again unless all the other nearby hotels and condos blew up simultaneously. Customer Service: The people were very friendly and accommodating. However, they lost one of my shirts (and a pair of socks) in the laundry and did nothing to take fault, reimburse me, or even apologize. Shower: The shower was flat out HORRIBLE. On the first day there was no hot water (which they tried to fix). The second day, the hot water was sporadic and literally switched from hot to cold every few seconds. The third day, there was limited pressure. And it continued like this the entire time I was there. Food: The breakfast tastes OK, but very limited choices. Basically pre-prepared egg (no live egg station), a single type of soup, a single type of rice (plain), one meat dish (which alternated), one other dish (which alternated), small quantities of fruit, bread, cereal. View: This is the ONE area where the Microtel was very good. They had a decent view out into their parking lot, which they have decorated/landscaped very nicely. Cleanliness: The floor and bathroom were clean. However, the beddings are old and stained. Also, there were tiny little bugs that were making their way into the room from the window-side! Beds: I got a room with two large beds. But as I said above, the beddings are old and stained. Also, the mattresses are not very comfortable. Air Conditioning: The AC unit worked fine and has a remote control. However, it blows directly over the beds which makes it uncomfortable to use while trying to sleep. Other hotels are not arranged like this... Pool: The Microtel has no pool. Gym: The Microtel has no gym. Value: The cost for a room here was close to what it cost at the Avior, and the quality is SO much worse here. AVOID this hotel unless you are getting an amazing deal! Anything past $30 (1,500P) per night is a waste of money for this place. Customer Service: - Hilton, Avior, Green Leaf, Microtel Shower: - Avior, Hilton, Green Leaf, Microtel Food: - Hilton, Green Leaf, Avior, Microtel View: - Hilton, Microtel, Green Leaf, Avior Cleanliness: - Avior, Hilton, Green Leaf, Microtel Beds: - Green Leaf, Hilton, Avior, Microtel Air Conditioning: - Hilton, Green Leaf, Avior, Microtel Pool: - Hilton, Green Leaf, (Avior & Microtel have no pool) Gym: - Hilton, Green Leaf, (Avior & Microtel have no gym) Value: - Avior, Green Leaf, Hilton, Microtel…
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Date of stay: April 2022
Value
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Microtel GenSan, Marketing at Microtel by Wyndham General Santos
Responded 26 Apr 2022
Dear Valued Guest (Spinnors) Thank you very much for your honest and candid review of your recent experience at our hotel. Your feedback is very important to us as we make every effort to improve every guest stay. I appreciate your comments about the aspect of the room (beddings, shower) that need prompt attention as well the breakfast and lost items on your laundry. Rest assured that your observations will be address to the departments concerned. Our primary priority is to be able to provide clean and comfortable rooms, safe and secure value for money accommodation. We hope that you will give us another chance to be of service to you again. Please feel free to reach out to me directly at mgindus@microtel.ph Sincerely, Estela Indus/Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for a week at Microtel Hotel in GSC last week and I couldn't wait to shout my impression of them. Customer service is their greatest feature. From the security guards through the regular staff at the front desk up to the senior management of the team were all great people to talk to. I give this facility 3 P's: Polite (staff). Professional (service). Picturesque (hotel). Special thanks to Sir John, Ma'am Precy and Ma'am Estela Indus.
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Date of stay: November 2021Trip type: Traveled on business
Location
Service
Sleep Quality
Room Tip: Choose the room with the restaurant view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Microtel GenSan, Marketing at Microtel by Wyndham General Santos
Responded 1 Dec 2021
Thank you very much for choosing to stay in Microtel by Wyndham General Santos. Thank you also for your very warm and generous review of your recent stay. I am so glad that John, Precy, and the rest of the staff were able to live up to your expectations. We look forward to welcoming you back again. Stay Safe!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When traveling for work in GenSan, I always opt to stay at Microtel. I give special instructions to our executive assistant to book me in Microtel since the hotel happens to be one of the accredited hotels of our Company. I prefer microtel for the ff reasons: - The staffs are attentive, friendly and accommodating - Rooms are spacious and well maintained - Value for Money is felt (accomodation is worth the price) I also stayed at Microtel Gensan in the months of July, Aug, Nov and Dec 2020. Overall, it is my home away from home when in GenSan.
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Date of stay: April 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Microtel GenSan, Marketing at Microtel by Wyndham General Santos
Responded 30 Apr 2021
Thank you for sharing your superb experience with us . We are delighted to know that you consider Microtel your home away from home. We highly appreciate your recommendation of our attentive staff, spacious and well-maintained room. Looking forward to your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cleanliness, Staff and Service, Property Conditions. The room was clean and the beds were comfortable and most importantly they have a good service of staffs. Loved our stay here. Highly recommend it!
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Date of stay: December 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Microtel GenSan, Marketing at Microtel by Wyndham General Santos
Responded 12 Jan 2021
Thank you for sharing your positive comments of our clean and comfortable beds. We are delighted that you love your stay and we really appreciated your recommendation. Looking forward to your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Been 4 years since last stay at Microtel and was a little disappointed this time. Place seemed to be looking tired and a need of refresh. Room was clean and tidy with comfortable beds. Shower pressure fluctuates with one minute good pressure and then a dribble. The breakfast was nothing to get excited about either. Staff were always friendly and helpful. One redeeming feature is the location being close to numerous food outlets including McDonald's, Chow King and 5 min walk to SM mall. Overall stay was pleasant but will probably not return.
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Micr0telGensan, Manager at Microtel by Wyndham General Santos
Responded 29 Dec 2019
Thank you very much for choosing to stay again in Microtel Gensan. We are saddened to hear about your feedback. Please accept our sincerest apologies for what you went through. Kindly note that we have immediately addressed your concern with the water pressure. We have also consulted our food provider to refresh the menu. We are happy to inform you that we will have a scheduled repainting of the property early next year for a fresher look. We would love welcoming you again and be grateful for the chance to serve you better.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
- Place is clean, accessible, courteous staffs, very good wifi, and good food! - The location is near the commercial area but inside the hotel, you won't be hearing any noise. - And, one of the very best I like most is the SECURITY DOORS before entering the corridors going to your room. That one, SURPRISED ME!!!!!
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Micr0telGensan, Manager at Microtel by Wyndham General Santos
Responded 26 Dec 2019
Thank you for sharing your wonderful thoughts and experience about our hotel. We are glad that you commended the courteousness of our staff, cleanliness of the place, property's good location. Our hotel security doors is for guests' safety, which is one of our top priorities. We are looking forward on your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Super kind service, clean room, responsible people, ok breakfast, beautiful receptionist, secure room, just add some basic needs like lotion, slippers and water. Common water is a no no. Please provide bottled water
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Review collected in partnership with this hotel
Date of stay: October 2019Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Micr0telGensan, Manager at Microtel by Wyndham General Santos
Responded 11 Oct 2019
Thank you for posting a review in tripadvisor and sharing your experience with us. We are glad to hear that you enjoyed your stay. Microtel is a no-frills limited service hotel, our purified water dispenser is located in our hallway. All our rooms are provided with carafe in compliance with the limited use of plastic bottles. Slippers are upon guest request. I will surely cascade your positive comments to the whole team. Looking forward on your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
my stay for 2 days is such a comfort. It feels like home. After a tiring business trip. lounging and enjoying their soft bed is rewarding. The linens are clean. The staffs are welcoming. The breakfast is always sumptuous. The location is very convenient as it is only a few meters away from mall and near the means of transportation.
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Review collected in partnership with this hotel
Date of stay: September 2019Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Micr0telGensan, Manager at Microtel by Wyndham General Santos
Responded 15 Sep 2019
Thank you for sharing your cozy review during your recent stay with us. We are delighted to know that you had a good sleep to our chiropractor approved mattress after a tiring day, our clean linens and the convenience of our location make you feel more comfortable . We are looking forward on your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very Clean, affordable price, wide road easy access to shopping Center and sea foods restaurants. I highly recommend this hotel to all my friends and members of Families who wants to visit General Santos City. See you soon!....
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Date of stay: June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Micr0telGensan, Manager at Microtel by Wyndham General Santos
Responded 8 Sep 2019
We are very grateful for your excellent rating during your stay and for recommending us to your friends and families. This motivates us to continuously strive to exceed your expectation. We are looking forward to see you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$43 - US$69 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesMindanaoSouth Cotabato ProvinceGeneral Santos
NUMBER OF ROOMS
65
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Claim Your Listing Frequently Asked Questions about Microtel by Wyndham General Santos
Which popular attractions are close to Microtel by Wyndham General Santos?
Nearby attractions include SM City General Santos (0.4 km), Veranza (0.9 km), and SM Cinema (1.0 km).
What are some of the property amenities at Microtel by Wyndham General Santos?
Some of the more popular amenities offered include free wifi, free breakfast, and a spa.
Which room amenities are available at Microtel by Wyndham General Santos?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Microtel by Wyndham General Santos?
Guests can enjoy free breakfast during their stay.
Is parking available at Microtel by Wyndham General Santos?
Yes, free parking is available to guests.
What are some restaurants close to Microtel by Wyndham General Santos?
Conveniently located restaurants include Gusteau's Crab Hauz, BIGBEN Steaks & Grills, and Tambilawan Kamayan Restaurant.
Does Microtel by Wyndham General Santos have airport transportation?
Yes, Microtel by Wyndham General Santos offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Microtel by Wyndham General Santos?
Yes, dry cleaning and laundry service are offered to guests.
Does Microtel by Wyndham General Santos offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Microtel by Wyndham General Santos?
The staff speaks multiple languages, including English and Filipino.
Are there any historical sites close to Microtel by Wyndham General Santos?
Many travellers enjoy visiting T'boli Settlement (1.4 km).