National Highway Valley High, General Santos, Mindanao 9500 Philippines
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About
#42 of 1,208 hotels in Mindanao
Location
Cleanliness
Service
Value
Offering a total of 65 two queen sized beds and One queen bed Suite Rooms, it adheres to the chain's unrivaled value for cleanliness, comfort, and safety. Each accommodation is appointed with chiropractic-approved mattresses that invite you to a deep slumber. This is coupled by vital features that easily balance function with style - cable TV,wifi, and private toilet and shower - providing the idyllic ambience for sheer pleasure and relaxation.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
Spa
Newspaper
Parking
Wifi
Breakfast buffet
Vending machine
Banquet room
Meeting rooms
Massage
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Filipino
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Location
63Somewhat walkable
Grade: 63 out of 100
62Restaurantswithin 1 km
2Attractionswithin 1 km
National Highway Valley High, General Santos, Mindanao 9500 Philippines
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The hotel is located in a secured commercial complex with 24/7 security. Within the complex there are commercial establishments to dine and unwind at night time. The hotel is clean, with friendly and helpful staff from check in til check out time.
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Review collected in partnership with this hotel
Date of stay: September 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Microtel GenSan, Marketing at Microtel by Wyndham General Santos
Responded Oct 14, 2023
We appreciate your feedback and we are glad you had a positive experience and felt secure and comfortable during your stay, most especially appreciate the restaurants inside Valley High. We look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
Really love the bed and the whole room was decently furnished. I had everything I needed for a short term stay. Breakfast needs work as it's pretty plain. Hotel staff are lovely. Water cooler in corridors provides as much hot and cold water you want. A few nearby restaurants make dining out easy.
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Date of stay: October 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
I stayed at this hotel a couple different nights the last week and had a good visit, overall. The price is a bit expensive, the location is very good with an SM and restaurants within walking distance (I wouldn't recommend Cafe Amoree nearby), the staff are friendly and speak English, everything is clean and neat with no bad odors anywhere, the rooms were nice, clean, comfortable but simply decorated, the TV didn't work/connect at all, the A/C in my second room didn't work so we needed to move to another room where it did work, soap, shampoo & a toothbrush were provided but nothing more other than towels, nice, big shower, there was a closet to hang clothes, the complimentary breakfast was good & adequate for foreigners or locals, they did have a simple restaurant with a view items of food and different kinds of beverages (coffee, tea, milkshakes, smoothies, etc.) available, and they have a nice airport shuttle van that is available for about $10/PHP600.…
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Date of stay: August 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Microtel GenSan, Marketing at Microtel by Wyndham General Santos
Responded Aug 25, 2023
Thank you for choosing to stay with Microtel by Wyndham General Santos. We are delighted that our clean and comfortable rooms, staff customer service efficiency, suitable & adequate breakfast, and good location made your stay pleasant. Kindly note that we have immediately addressed your concern regarding our TV and ACU. We look forward to welcoming you back again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I took a suite for a few nights (P3600/night) and, while calling it a suite is definitely a stretch, it does have a kitchenette and a separate day bed and window seat as well as the main bed. And despite the room being near the lobby, it was quiet at night. The room (in fact the whole hotel) is a bit dated - oak veneer and cream paint everywhere - and there are quirks (ceiling fan with no wall switch, kitchenette worktop light that won't switch off unless you reach in and unplug it). On the plus side, the bed is comfy and the A/C is quiet. There's a table and chairs as well as a desk, and plenty of storage including a laptop safe. The bathroom is small but has everything you need. The wifi, which is normally terrible in Gensan hotels, is actually good (60mbps, not many dropouts). Way better than the Greenleaf, Avior, East Asia and Grand Summit. The buffet breakfast is fine, though sometimes there's irritating background music in the breakfast room. Overall the Microtel is still a decent budget option and staff are courteous and helpful.…
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Date of stay: June 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Microtel GenSan, Marketing at Microtel by Wyndham General Santos
Responded Jun 23, 2023
Thank you so much for sharing your candid review of your recent stay in the hotel. Your feedback is very valuable to us as we make every effort to improve our guest stay. We appreciate your positive comments on our room amenities, courteous and helpful staff, and our chiropractor-approved mattress bed. Please be informed that we are already in the process of renovating some of our rooms and you might want to try it on your next visit. We are looking forward to seeing you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
All of the staff members at this hotel are absolutely superb!!!! They were super friendly, and were very prompt to help us in any way. They made us and our friends from the mountains feel very welcome, safe, and cared for. Thank you VERY much! We hope to see you again on our next visit!
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Date of stay: April 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Microtel GenSan, Marketing at Microtel by Wyndham General Santos
Responded Apr 18, 2023
Thank you for sharing your superb experience on your recent stay with us. We highly appreciate your commendation of our friendly and prompt staff that made you and your friends welcome, safe and cared. We look forward to welcoming you back here in Microtel Gensan in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you are looking to find a place like home this is what you need. A warm Filipino hospitality and respect to everyone that arrives. The breakfast have good selection as well. All the staff are so efficient and reliable.
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I recently visited the Philippines for 3 weeks. I stayed at three hotels in General Santos (Avior, Green Leaf, and Microtel), and one hotel in Manila (Hilton near the airport). I am posting individual reviews in each hotel, but at the bottom is also a ranking of how each hotel did for each category, from best to worst. As you can see Hilton & Avior scored high and Microtel was bad. Summary: This was BY FAR the worst hotel of the 4. I wouldn't stay here again unless all the other nearby hotels and condos blew up simultaneously. Customer Service: The people were very friendly and accommodating. However, they lost one of my shirts (and a pair of socks) in the laundry and did nothing to take fault, reimburse me, or even apologize. Shower: The shower was flat out HORRIBLE. On the first day there was no hot water (which they tried to fix). The second day, the hot water was sporadic and literally switched from hot to cold every few seconds. The third day, there was limited pressure. And it continued like this the entire time I was there. Food: The breakfast tastes OK, but very limited choices. Basically pre-prepared egg (no live egg station), a single type of soup, a single type of rice (plain), one meat dish (which alternated), one other dish (which alternated), small quantities of fruit, bread, cereal. View: This is the ONE area where the Microtel was very good. They had a decent view out into their parking lot, which they have decorated/landscaped very nicely. Cleanliness: The floor and bathroom were clean. However, the beddings are old and stained. Also, there were tiny little bugs that were making their way into the room from the window-side! Beds: I got a room with two large beds. But as I said above, the beddings are old and stained. Also, the mattresses are not very comfortable. Air Conditioning: The AC unit worked fine and has a remote control. However, it blows directly over the beds which makes it uncomfortable to use while trying to sleep. Other hotels are not arranged like this... Pool: The Microtel has no pool. Gym: The Microtel has no gym. Value: The cost for a room here was close to what it cost at the Avior, and the quality is SO much worse here. AVOID this hotel unless you are getting an amazing deal! Anything past $30 (1,500P) per night is a waste of money for this place. Customer Service: - Hilton, Avior, Green Leaf, Microtel Shower: - Avior, Hilton, Green Leaf, Microtel Food: - Hilton, Green Leaf, Avior, Microtel View: - Hilton, Microtel, Green Leaf, Avior Cleanliness: - Avior, Hilton, Green Leaf, Microtel Beds: - Green Leaf, Hilton, Avior, Microtel Air Conditioning: - Hilton, Green Leaf, Avior, Microtel Pool: - Hilton, Green Leaf, (Avior & Microtel have no pool) Gym: - Hilton, Green Leaf, (Avior & Microtel have no gym) Value: - Avior, Green Leaf, Hilton, Microtel…
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Date of stay: April 2022
Value
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Microtel GenSan, Marketing at Microtel by Wyndham General Santos
Responded Apr 26, 2022
Dear Valued Guest (Spinnors) Thank you very much for your honest and candid review of your recent experience at our hotel. Your feedback is very important to us as we make every effort to improve every guest stay. I appreciate your comments about the aspect of the room (beddings, shower) that need prompt attention as well the breakfast and lost items on your laundry. Rest assured that your observations will be address to the departments concerned. Our primary priority is to be able to provide clean and comfortable rooms, safe and secure value for money accommodation. We hope that you will give us another chance to be of service to you again. Please feel free to reach out to me directly at mgindus@microtel.ph Sincerely, Estela Indus/Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for a week at Microtel Hotel in GSC last week and I couldn't wait to shout my impression of them. Customer service is their greatest feature. From the security guards through the regular staff at the front desk up to the senior management of the team were all great people to talk to. I give this facility 3 P's: Polite (staff). Professional (service). Picturesque (hotel). Special thanks to Sir John, Ma'am Precy and Ma'am Estela Indus.
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Date of stay: November 2021Trip type: Traveled on business
Location
Service
Sleep Quality
Room Tip: Choose the room with the restaurant view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Microtel GenSan, Marketing at Microtel by Wyndham General Santos
Responded Dec 1, 2021
Thank you very much for choosing to stay in Microtel by Wyndham General Santos. Thank you also for your very warm and generous review of your recent stay. I am so glad that John, Precy, and the rest of the staff were able to live up to your expectations. We look forward to welcoming you back again. Stay Safe!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When traveling for work in GenSan, I always opt to stay at Microtel. I give special instructions to our executive assistant to book me in Microtel since the hotel happens to be one of the accredited hotels of our Company. I prefer microtel for the ff reasons: - The staffs are attentive, friendly and accommodating - Rooms are spacious and well maintained - Value for Money is felt (accomodation is worth the price) I also stayed at Microtel Gensan in the months of July, Aug, Nov and Dec 2020. Overall, it is my home away from home when in GenSan.
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Date of stay: April 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Microtel GenSan, Marketing at Microtel by Wyndham General Santos
Responded Apr 30, 2021
Thank you for sharing your superb experience with us . We are delighted to know that you consider Microtel your home away from home. We highly appreciate your recommendation of our attentive staff, spacious and well-maintained room. Looking forward to your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cleanliness, Staff and Service, Property Conditions. The room was clean and the beds were comfortable and most importantly they have a good service of staffs. Loved our stay here. Highly recommend it!
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Date of stay: December 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Microtel GenSan, Marketing at Microtel by Wyndham General Santos
Responded Jan 12, 2021
Thank you for sharing your positive comments of our clean and comfortable beds. We are delighted that you love your stay and we really appreciated your recommendation. Looking forward to your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$55 - $63 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesMindanaoSouth Cotabato ProvinceGeneral Santos
NUMBER OF ROOMS
65
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Frequently Asked Questions about Microtel by Wyndham General Santos
Which popular attractions are close to Microtel by Wyndham General Santos?
Nearby attractions include SM City General Santos (0.4 km), Veranza (0.9 km), and Rumors Resto & Bar (1.0 km).
What are some of the property amenities at Microtel by Wyndham General Santos?
Some of the more popular amenities offered include free wifi, free breakfast, and a spa.
Which room amenities are available at Microtel by Wyndham General Santos?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Microtel by Wyndham General Santos?
Guests can enjoy free breakfast during their stay.
Is parking available at Microtel by Wyndham General Santos?
Yes, free parking is available to guests.
What are some restaurants close to Microtel by Wyndham General Santos?
Conveniently located restaurants include Gusteau's Crab Hauz, Tambilawan Kamayan Restaurant, and BIGBEN Steaks & Grills.
Does Microtel by Wyndham General Santos have airport transportation?
Yes, Microtel by Wyndham General Santos offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Microtel by Wyndham General Santos?
Yes, dry cleaning and laundry service are offered to guests.
Does Microtel by Wyndham General Santos offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Microtel by Wyndham General Santos?
The staff speaks multiple languages, including English and Filipino.
Are there any historical sites close to Microtel by Wyndham General Santos?
Many travellers enjoy visiting T'boli Settlement (1.4 km).