Hotel San Marco
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About
If you’re looking for a charming hotel in General Santos, look no further than Hotel San Marco Gensan.
The rooms offer a refrigerator, air conditioning, and a desk, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.
Hotel San Marco Gensan features a 24 hour front desk, a concierge, and room service. In addition, as a valued Hotel San Marco Gensan guest, you can enjoy free breakfast that is available on-site. Guests arriving by vehicle have access to free parking.
Travelers looking to enjoy some ribs can head to Ranchero's Grill and Seafood Restaurant or Bigby's. Otherwise, you may want to check out a steakhouse such as BIGBEN Steaks & Grills, Roland'S Steak House, or Cotton Bowl Grill and Steakhouse.
If you are interested in exploring General Santos, check out a park, such as Queen Tuna Park.
The staff at Hotel San Marco Gensan looks forward to serving you during your upcoming visit.
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The rooms are a bit on the expensive side - we got a family room of 2 double beds that easily accommodates 4 people, but the rooms are quite small, there is little moving space for that many people. The bathroom continues the Mediterranean theme with warm red tiles and gold taps, stone sinks, but the shower has no door that will protect the rest of the floor from splashes, so it's a bit messy.
The rooms come with free breakfast which is okay, nothing impressive, although they have a good Italian menu (make your own pizza, pasta, meat dishes) that looks delicious, though we haven't ordered any (we chose to eat in the food court of the SM mall).
Overall, it is a good hotel - service is fast and efficient and the kitchen staff are accommodating enough to store the fresh fish we bought in their freezer, and even helped us pack it for our return trip back to Davao City.
Can recommend this, especially if the other accommodations in GenSan have already been filled up.
Staff are polite and caring to their guests. From SM Gensan it's either you take a walk or ride a tricycle for only P8.00.
They have website www.hotelsanmarco.com.ph . I suggest you book ahead of time because most of the time they are fully booked.
Cons:
1. No Elevator
2. Your room card key is only valid up to 11 AM or earlier. When you're out and get back past 11AM to fix your stuff prior to checking out, you're doomed to go back down to get your card updated so you can open your room and get your things.
3. You will pay P1,980 with supposed to be having compli (actually PAID) plated breakfast for two, but the café will tell you that their records show only one person.
4. Despite telling the front desk officers on duty to make up your room when you're out, but when you get back past 2PM, the room is still not made up.
5. You don't get towels replenished that quick when the room is made up. Maybe they only have 1 set waiting for it to be laundered and dried.
6. Poor sheets. Not even a comforter.
7. Your bathroom will be a mess after you take a shower because there's no shower door
The clean and comfortable beds are also a welcoming treat after a day of business or exploration. The warm lights and the elegant interiors add to the relaxing stay. Water pressure inside each room's private shower room is excellent. Towels are clean and fresh.
It is also worth mentining that hotel staff provides superb customer service. We felt the personal and welcoming touch everytime we would enter the hotel lobby. The room rate already includes breakfast and the hotel offers a wide range of choices of Filipino and western cuisine.
We will defnitely stay again at Hotel San Marco in our future trips to General Santos City.
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