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About
3.5
#9 of 30 small hotels in Cagayan de Oro
Location
Cleanliness
Service
Value
Ultra Winds Mountain Resort is sitting at the topmost of Brgy. Pualas Bukidnon, has a panoramic vista of Cagayan de Oro and offers a unique combination of nature, leisure, and adventure, that will surely rekindle one’s love for Mother Nature. The resort is an excellent choice for travelers visiting Cagayan de Oro as it is only 20 minutes near from Main City. Offering a family-friendly environment alongside with 30 Hotel Rooms, 2 Dorms and 4 Villas with many helpful amenities designed to enhance your stay. Guests of Ultra Winds Mountain Resort are also welcome to enjoy a pool and an on-site restaurant. For travelers arriving by car, free parking is available. Moreover, the resort is few minutes near the CDO International Convention Center.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
City View
Family
Languages Spoken
English, Filipino
Location
Cagayan de Oro International Convention Centre Access Road Brgy Pualas, Baungon, Bukidnon, Cagayan de Oro, Mindanao 8707 Philippines
The Room was not good at all and reception service is below par we were not even assisted upon check in or even on our departure.The plus factors that made our staycation memorable is the view of the mountains, pool and food. The young and energetic part time students at the resto and pool is a plus . They know what service customer service is all about.Maybe will visit again but probably for pool access only.
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I got married in this Hotel on September. The scenery is just perfect for our intimate wedding. One thing that I have to comment is their Restaurant. Despite the nature loving atmosphere, they have limited choices of Vegeterian Foods (e.g Salads). Prior to my wedding, I approached the Restaurant head requesting for a Salad on my wedding day as my lunch and they agreed. On the day of my wedding, we ordered at 9am and has not received my lunch until 11:30am after consistent follow-ups. I got stressed because of this! The next day when I told them, the staff did not even bother to apologize. He said, that happened because they were busy. Staffs need more training on how to prioritize orders and speak to Customers.
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Date of stay: September 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Relaxing place, sometimes celebrating Groups and families. Good Restaurant (not the poolside one ;) Pretty flexible for Filipino circumstances, good for drone shots. Great infinity pools, friendly helpful staff. Dont expect good WiFi in the mountains ;)
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The view of the place is awesome but the hotel drags the name down. Check the room first before deciding to book/pay. We came in a gloomy,dusty, and smelly room. They offered us another room but it's still the same. And housekeeping would insist that the room is clean even after your fingers turned black upon running it over the counter and chiller with them watching. There are also candy wrappers and leftover sauce/ketchup containers underneath the shelve which would really make you wonder if they did clean the room. It's definitely not worth the money they are asking for the room. We ended up requesting for a refund. Coming back for the view maybe.. but definitely not gonna stay in their hotel. Refund took awhile also since we used credit. At first they refunded us less than the amount we paid. Took forever to get hold of someone from the front desk/office phone kept on ringing but no one answers.. so to the future folks who plans to stay here BEWARE!! Hope there services improves tho.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
"Absolutely loved my stay at Ultra winds Mountain Resort! The stunning beachfront location, impeccable service, and luxurious amenities exceeded all expectations. From relaxing spa treatments to thrilling water sports, there's something for everyone. Can't wait to return!"
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Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a great place to escape the city life. Situated on top of the mountain with an overlooking view of the city. You can view the sunset and it is spectacular! It was our second time to visit this place and same during my birthday week. We love the food, the scenic view. Staffs are accomodating and very tolerant with kids.
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Extremely poor service. Unli rice breakfast. "Layo man kwaon sir." This sums up my recent experience at this place. Ate breakfast at the pool side restaurant and was told that I could only go back for rice yet it clearly states there breakfast buffet. I didn't expect it was only unli rice breakfast buffet.
Took almost 2 hours to call for room service and I asked probably about 8 personnel in total. Went to their restaurant to order food for our room and was told to go back to my room and call for room service so I did but the phones weren't working. I even called the front desk through cellphone but my calls kept getting ignored and dropped.
During dinner we asked for some condiments but all we were told was "Layo man kwaon sir." (It is too far to get) The good thing about it was that I didn't pay a dime because it was all included in my friend's wedding package but I pity him because he did not get his money's worth. It was a holiday so there are no excuses of being undermanned and understaffed. Very poor service. I don't recommend.
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Date of stay: August 2018Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Well I have not stayed there as yet but ,,,,,,,,,,,,,, I tried to call about 7 times and no answer , then when someone answers there english not so good . I asked to speak to someone who who spoke english well and I was put on hold . When the Person came on the phone ,they were no better then the first so I didnt get to make my reservation and will have to make special trip there now . just crazy suggestion to have one person on staff who speaks English .
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Date of stay: March 2016
Service
Trip type: Traveled with family
Room Tip:Â Like I said dont try to call ....unless you speak visayan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
reception was far, coming in to the room, flies everywhere, no floor rugs, they set up coffee cups but no coffee.
RESTAURANT: Sweet and sour fish was raw, very watery, disgusting, bbq back ribs, not even a back ribs, only bone, very expensive for this ordinary resort.
I left my cap after we took dinner, i asked the staff and they said they found it,but now, still no sign of my cap, they said the staff who found it took it home, wait what?! You hired staff like this?
F&B MANAGER:
I WAITED FOR 2 HOURS AND STILL NO SIGN, and i told him what's the news, he said he still don't know. Wait, your the manager and you even mention you worked in a 5star hotel before. He even told me it's up to me if i can wait or not. So if i cannot wait, my cap is gone, wait, really? Is that how you talk to your guest? Sorry but i worked in a 5star hotel also locally and abroad, so it's a mortal sin that you said that one to me. They give me information that they found my cap, but they don't know where. What the hell!
Overall experience:
DISGUSTING! NOT SAFE! FOOD QUALITY VERY BAD, ONLY THE VIEW IS VERY NICE BUT THE SERVICE OF THE PLACE, YOU READ IT, DISGUTING!!!
til now I'm still waiting, no one even try to talk to me on what's going on now. I feel like i'm not a guest, just a stranger. YOU ARE CALLED THE MANAGER, in charge of everything, but you don't look like a manager. Yoi can't manage things, you don't even know who are working on opening and closing shift, you don't care about your staff, and most especially your guest! Absolutely terrible experience here
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Date of stay: May 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The view is nice, no doubt! But. the hotel crew and their services are very poor.. We ordered some foods, and keep on giving us the wrong foods that we ordered... and the Saddest part is, that they give priority to Americans. well that sucks.. They didn't serve my sister her food properly. " the crew just told her that " you are not a tourist... whaatTt? if your'e not a tourist they wont properly serve you? we are customers also...
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Date of stay: February 2019
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It is difficult to reach, we took a taxi, it was very slow and long ride. When we were ready to leave, the resort did not help us returning to CDO, we had to find a ride ourselves.
There are more places to choose from in the Cagayan de Oro area.
PRICE RANGE
₱1,906 - ₱3,811 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesMindanaoMisamis Oriental ProvinceCagayan de Oro
NUMBER OF ROOMS
36
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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