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New Dawn Hotel Plus

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Velez street corner Macahambus St, Cagayan de Oro, Mindanao 9000 Philippines
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Traveler (48)
Room & Suite (9)
Dining (7)

About

#16 of 47 hotels in Cagayan de Oro
Location
Cleanliness
Service
Value
High rise business hotel located conveniently at the city center, with fully appointed meeting rooms and large guest accommodations, this new hotel boasts a ground floor Filipino Restaurant and rooftop bar, gym and wellness center. It is right across the City Sports complex where guests can enjoy use of gym, olympic size pool and track oval. Only 45 minutes from Laguindingan airport and near malls
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Aerobics offsite
Evening entertainment
Kids stay free
Children Activities (Kid / Family Friendly)
Secured parking
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast in the room
Complimentary welcome drink
Outdoor dining area
Wine / champagne
Rooftop bar
Tennis court offsite
Water park offsite
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Hand massage
Massage
Neck massage
Rooftop terrace
24-hour security
Baggage storage
Convenience store
Currency exchange
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Seating area
Telephone
Refrigerator
Bath / shower
Complimentary toiletries
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Filipino
35Reviews3Q+A5Room tips
Traveler rating
  • 8
  • 9
  • 6
  • 7
  • 5
Time of year
Traveler type
Language
Selected filters
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Popular mentions
JE Sotto wrote a review Oct 2019
Metro Manila, Philippines168 contributions28 helpful votes
We booked the hotel for a week-long in-house training (+1 day prior and another day after). First impression is that there is not coordination with the front desk with their sales regarding our account on certain questions. We were booked on a very cramped hall which needed transferring. During the event, there is no dedicated staff to accommodate your needs, so one needs to leave the hall and look for anyone to assist. What's worst with our experience is they take stuff (i.e. audio cable) from our hall in the middle of the activity without even letting us know, so we ended up using nothing when we needed it -- I am certain that we have it in the morning because I personally showed videos while waiting for participants, and then gone in the afternoon. Food is nothing fancy; nothing worth reviewing. Front desk officers do not at least smile. When asked for official receipts, guest folios etc. upon check-out (plus other things we usually ask) they would just say they do not know about those because our account is under their sales department -- which only has one person working. They are understaffed in all levels which translates to the kind of service you would be receiving. For the rooms, the space is relatively ok. Water heater in the shower is not working well, though. A/C is working fine. For some reasons, they have allowed an in-room party which awakened me past midnight. I didn't know what action they did, but it lessened the noise afterwards.
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Date of stay: September 2019
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from Ms_Chona, Manager at New Dawn Hotel Plus
Responded 4 Nov 2019
Dear Sir Jeremiah, Thank you so much for taking the time to write us a review. We regret to hear of any discomfort during your stay, and will be sure to discuss immediately with sales banquet team on steps to do for increased presence and coordination during events. For group reservations all folios and official receipts are indeed released to the booker only and not to individual guests for send bill arrangements. However, more steps will be taken for sales presence and assistance throughout the day. We hope that with the above steps overall events will flow smoothly. Thank you again and we hope you will consider us in future.
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Leonides V. Peña wrote a review Oct 2019
Makati, Philippines226 contributions3 helpful votes
+1
The New Dawn Hotel Plus is a modern-built downtown hotel offering simple rooms with free Wi-Fi, plus a casual cafe and a gym. Situated in Cagayan de Oro, this hotel is within a 10-minute walk of Centrio Mall and Xavier University, Ateneo de Cagayan. Museo de Oro and more. #LVPMoment✔️
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Date of stay: October 2019Trip type: Traveled on business
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Travelermoi wrote a review Oct 2019
Dubai, United Arab Emirates1 contribution
Once we arrived at reception, the staff told us to deliver the receipt to our room but never did,we kept on calling to request for a cloth or any solution to block the sunlight since the blinds on window kept us awake all day and so it was restless but they never did. Three days its been agony to sleep. They never care. Worst part was when housekeeping cleaned our room, we saw in the mirror that she was using our towel to wipe the bowl and other parts of the toilet which was sooo gross! She shouldnt use guests towels to clean, Yukk! Never recommended. Worst service.
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Review collected in partnership with this hotel
Date of stay: October 2019Trip type: Traveled with family
Room Tip: Bring cloth to block sunlight Request for new towels Never stay here!
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Response from Ms_Chona, General Manager at New Dawn Hotel Plus
Responded 4 Nov 2019
Dear Travelermoi, Thank you for taking the time out to write us a review. Rest assured that we are taking immediate steps to investigate this case regarding staff cleaning, room quality and other service standard. We will ensure that with additional staff training that guest request will always be top priority. We do appreciate any and all guest feedback. For further assistance on this , please email us at sales@grandcityhotelscdo.com for Operations Manager assist.
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Mac wrote a review Oct 2019
Cagayan de Oro, Philippines11 contributions22 helpful votes
Located at the center of Cagayan de Oro with a dominating tallest green building in the city you could not miss it. Problem is it is beside a hospital. expect sirens wailing even at night while you sleep. Rooms are big and clean but you can hear you next door neighbors talking. Elevators are small, security is ok, you need a key card to go to your floor. Receptionist are not so friendly, can't even give you a smile. The roof top bar & restaurant is its strong point though. Lastly you have to get your breakfast coupon every morning at the receptionist desk and the breakfast is not that great. over all just a place to lie your head at night while you do you work in the day.
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Date of stay: September 2019
Value
Rooms
Service
Trip type: Traveled on business
Room Tip: Get a room on the top floor
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2 Helpful votes
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Response from Ms_Chona, Manager at New Dawn Hotel Plus
Responded 4 Nov 2019
Dear Mr Mac, Thank you so much for taking time out to provide details on your stay with us in Cagayan de Oro. As it is located in the heart of the city, it is unfortunate that some street sounds may be heard, we do offer rooms on higher floors for our light sleepers which can be requested at check in or at time of reservation. We do take note on the check in experience and will be sure to raise this point for our staff training sessions. Thank you very much once again and we hope you do choose to stay with us again in future.
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Laonsina wrote a review Oct 2019
Malaybalay City, Philippines39 contributions4 helpful votes
The room has plenty of light, both natural and artificial;cabinets, table, counter tops at convenient locations.4 convenience outlets, plenty of mirrors. As a business traveler it has everything I want but the bathroom might not be Person with Disabilities friendly as the door and toilet settings might not allow wheelchair to pass without difficulty.
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Date of stay: October 2019
Rooms
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: higher floors are quieter
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Response from Ms_Chona, Manager at New Dawn Hotel Plus
Responded 4 Nov 2019
Dear Laonsina, Thank you very much for taking time out to write us a review. We are happy to hear that the room facilities matched your needs as a business traveler as well as other amenities like daily buffet breakfast. For PWD rooms, we do offer rooms per floor, this can be requested at check in or at time of booking. We do hope you decide to stay with us again on a future stay!
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Previous
PRICE RANGE
US$32 - US$55 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
New Dawn Plus
LOCATION
PhilippinesMindanaoMisamis Oriental ProvinceCagayan de Oro
NUMBER OF ROOMS
132
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Frequently Asked Questions about New Dawn Hotel Plus
Which popular attractions are close to New Dawn Hotel Plus?
Nearby attractions include Editha Farm (0.4 km), Pelaez Sports Center (0.2 km), and Pulse Live (0.2 km).
What are some of the property amenities at New Dawn Hotel Plus?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at New Dawn Hotel Plus?
Top room amenities include air conditioning, a refrigerator, and a seating area.
What food & drink options are available at New Dawn Hotel Plus?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at New Dawn Hotel Plus?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to New Dawn Hotel Plus?
Conveniently located restaurants include Cucina Higala, Boy Zugba, and The Hungry Plate.
Are there opportunities to exercise at New Dawn Hotel Plus?
Yes, guests have access to a fitness centre during their stay.
Does New Dawn Hotel Plus have an airport shuttle?
Yes, New Dawn Hotel Plus offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at New Dawn Hotel Plus?
Yes, dry cleaning and laundry service are offered to guests.
Does New Dawn Hotel Plus offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at New Dawn Hotel Plus?
The staff speaks multiple languages, including English and Filipino.