Mallberry Suites Business Hotel



About
Everyone needs a place to lay their weary head. For travelers visiting Cagayan de Oro, Mallberry Suites Business Hotel is an excellent choice for rest and rejuvenation. Well-known for its family-friendly environment and proximity to great restaurants and attractions, Mallberry Suites Business Hotel makes it easy to enjoy the best of Cagayan de Oro.
Guest rooms offer amenities such as a flat screen TV and air conditioning, and guests can go online with free wifi offered by the hotel.
Mallberry Suites Business Hotel features a concierge and room service, to help make your stay more enjoyable. The property also boasts a pool and free breakfast. If you are driving to Mallberry Suites Business Hotel, free parking is available.
For those interested in checking out Santuario Eucaristico - Sacred Heart Parish (1.3 mi) while visiting Cagayan de Oro, Mallberry Suites Business Hotel is a short distance away.
Travelers looking for Spanish restaurants can head to JUNNO DELICAFE.
Best of all, Mallberry Suites Business Hotel makes it easy to experience many great Cagayan de Oro attractions like Xavier Museum (0.7 mi) and City Museum of Cagayan de Oro (0.8 mi), which are a short distance away.
Whether you’re traveling for business, pleasure or both, Mallberry Suites Business Hotel is sure to make your visit to Cagayan de Oro one worth remembering.
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Hotel has many function rooms and seems to be favored by government offices. However, at peak operating hours like breakfast and lunch, they seemed to be understaffed.

When I was about to settle the rest of my Bill ( morning ) . The reception told me that I was only booked till 23rd and I need to cheked out.. coz they need to prioritize online reservations. I talked to the manager and demanded an explanation.. I made a clear booking arrangement last night from 19 to 26 now. I need to move out on the 23rd?? Talking to the hotel manager, "Peter" did not help resolve the issue much worse is that he offered me to get higher rate rooms 4000 per night so to continue my reservation!!! . WTF!
Now i need to shoulder higher rate rooms due to the staff incompetency!!!!
The way these people handle their guests is really disappointing! Think twice getting this hotel.. very unprofessional people and managers are not doing their responsibilities to pacify the issue.



My stay would have been nicer, however, the facilities/amenities (gym and pool) were under construction which was on of the reasons why i booked them to begin with.
I opted for the Spa, but the staff were not accommodating at all (came as walk in). I had to wait more than 30mins for them to check on an open time schedule. When I followed up, she replied as if I didn't ask anything?!?!
I did end up with a room massage service by just going through the front desk. It was a good way to end a long day.
Would rate higher if not for the above experience.
Breakfast was a so so, staff are not as friendly.
Stayed here before and wifi and cleanliness were already a problem. After 5 years, they have the same issues.
Definitely not recommending this place
Very close to malls and other restaurants.
They have very good service but it took a long time to check in. But over all i rate it a 4/5
I went to the lobby and asked the manager of the hotel if they could please ask the men outside my hotel window to be more quiet.
The manager sent one of the hotel employees to ask the men outside my window to please wait until morning to work on their truck.
About 10 minutes later, as I was itting in the lobby of the hotel, I felt a punch to the back of my head. I tried to stand up, but I was punched several more times.
The owner of the truck was not happy about my complaint, and had entered the hotel and punched me in the head several times.
The manager of the hotel, and about 40 other people in the lobby saw what had happened.
I asked for the police to be called, but the manager was too scared to call the police because the man that hit me was a politician from Davao.
Anyway, I was physically assaulted, and the management of the hotel refused to help.
The next morning I refused to pay for my room due to how I was treated.
The hotel is not safe, you can be physically beaten in the lobby, and management will do nothing.
"Make sure you will have a clear reservation.. Do not fall on their offer to settle only one nite at first; they can kick you anytime and prioritize other guest on the ff day "Read full review
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