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Villa Caceres Hotel

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Magsaysay Avenue, Naga, Luzon 4400 Philippines
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Traveler (218)
Room & Suite (88)
Dining (23)

About

#3 of 17 hotels in Naga
Location
Cleanliness
Service
Value
Welcome to the new Villa Caceres Hotel. Located at Magsaysay Avenue, along Naga City's famous entertainment and dining strip, Villa Caceres Hotel defines a new standard of luxury and comfort for its clientele that it can rightfully be called "The Gem of Bicolandia."From its establishment in 1993, Villa Caceres Hotel has become a long way in delivering its guests the finest that Bicolandia can offer. From first-class amenities to uncompromising service, a grand victorian-inspired lobby, and a large convention center unparalleled in both scale and function.So come and relax. Indulge yourself and experience firsthand the incomparable level of refinement.Villa Caceres Hotel is owned by Mr. Robert Lee Obiedo & Family.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Evening entertainment
Airport transportation
Business Center with Internet Access
Valet parking
Wifi
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Shuttle bus service
Car hire
Conference facilities
Banquet room
Meeting rooms
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Room service
Safe
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Telephone
Complimentary toiletries
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Family
Languages Spoken
English, Filipino
297Reviews5Q+A59Room tips
Traveler rating
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Avegail wrote a review May 2022
56 contributions22 helpful votes
Stayed for 2 nights for our road trip to Bicol. Location: along the highway, near restaurants, fast foods, and such. Their parking space is across the street from the hotel, but you can park along the front of the hotel at your own risk. Reservation was a breeze, we were not even asked to settle for a payment/fee even if it was a peak season. Front desk was very accommodating. Staffs are nice and approachable. Room: basic but clean. Complete with toiletries, bottled water was provided. Deluxe Room has no fridge, no view. AC was working great, strong water in the bathroom, hot water was okay. We had an issue on the bathroom door knob, but was attended and repaired immediately. On the side note, maybe they can make the room more sound proof. We can hear the noise from the corridor and the other rooms inside our room. Breakfast buffet was included. They offer good variety of foods. The dining area was quite crowded during our stay, but they do strictly implement the wearing of face mask, social distancing not so much. Pool area was nice, clean. And they also provide towels in the pool area.
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Date of stay: April 2022
Value
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Response from Villa Caceres, Marketing at Villa Caceres Hotel
Responded 12 May 2022
Dear aegil17, Thank you for taking the time to write a review about your recent stay with us. We are glad to know that you have had a pleasant stay with us. We have taken notes of your remarks regarding the noise coming from the outside of your room, and rest assured that we are already taking immediate action to address this matter. Again, thank you, and we look forward to having you here again as our guest.
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J B wrote a review Apr 2022
1 contribution
+1
Overpriced. Tiny, cheap room for a high cost. I used to stay at this hotel years ago. The price was fair and the rooms were big. Now the price has doubled and they put us in a tiny room. The room just felt cheap. Then the bathroom was cheap looking as well with only the curtain to separate the water from the rest of the bathroom. Price was P2500. Price used to be P1500 a night but had a bigger, nicer room. The location is still great of course. Then the staff was very nice as well. However, I'll check out other hotels nearby next time I visit.
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Date of stay: April 2022Trip type: Traveled as a couple
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Eugene A wrote a review Apr 2022
66 contributions17 helpful votes
This is really a small businessman’s hotel. The room was very small. Main lobby is old with different old style sofas. My room, although the bed was large, didn’t leave much space for anything else. No closet. Toilet and shower was small. No frills. My room was on the third floor, but the music from the club/bar on the first floor could really be heard. Problem if you have a hard time sleeping. Breakfast buffet was decent, nothing to crow about. A 3 star hotel at the most.
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Date of stay: March 2022Trip type: Traveled on business
1 Helpful vote
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Response from Villa Caceres, Marketing at Villa Caceres Hotel
Responded 5 May 2022
Dear Eugene A, Greetings from Villa Caceres Hotel! We thank you for taking the time to write a review about your recent stay here with us. We have taken notes of your remarks about our room. Regarding the inconvenience that the band has brought you, rest assured that we will take appropriate action to give our guests the best comfort. Again, thank you very much, and we look forward to welcoming you again here at Villa Caceres Hotel!
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Chie G wrote a review Apr 2022
3 contributions
Nice hotel! Front desk was very accommodating. =) Room was nice & cozy and we had a good view of the city. Food was great!👌 We enjoyed the breakfast buffet the most. The staff went the extra mile to make our stay special.😍 Will definitely be coming back!😉💯
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Date of stay: April 2022Trip type: Traveled as a couple
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Response from Villa Caceres, Marketing at Villa Caceres Hotel
Responded 6 Apr 2022
Hi, 115chieg! Thank you for your kind words, we appreciate you taking the time to leave us a good review. We are also delighted to know that you've enjoyed your overall stay with us. We look forward to seeing you again here soon! Again, thank you!
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Ethan M wrote a review Mar 2022
Taguig City, Philippines233 contributions64 helpful votes
The thing is we booked the Robertson Hotel but apparently it's the same hotel but the Robertson Hotel is in the back of this one. So I'm reviewing this one. The hot shower was working great and i'm always picky about the hot showers. most hotels just don't really care if the showers work or not. Funny thing though about the hotel is that every amenity in the hotel is not free. you have to pay for everything, although it has a discount for guests. Like you can't use the pool without paying. You can't use the gym without paying. Also a cash deposit of P1000 is needed. Most hotels use your credit card for that. Anyways, staff was great, lobby was fancier than expected. The kids seemed to enjoy it so ok. But what really bugged me was the noise. 6am or 7am you could hear all the cleaning staff laughing in the hallway. Not just staff but also other guests. The doors are so thin that you could hear the conversation down the hall clearly in your room. The noise level is like the person outside is inside your room having a conversation with you while you're trying to sleep. The key card was also confusing because they asked you to validate the key card everyday. No other hotel in the world i've ever stayed at would ask you to validate your key card daily. But for all the nuisances mentioned above the staff was great and honest so I do recommend this hotel if you need one in Naga City. The hotel also has 2 restaurants on the grounds and several other restaurants nearby-walking distance.
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Date of stay: February 2022
Rooms
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Sleep Quality
Room Tip: I suppose don't get a 5th floor room. I think that's where the staff all hangs out and...
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Response from Villa Caceres, Marketing at Villa Caceres Hotel
Responded 10 Apr 2022
Hi, Ethan! First and foremost, we are saddened that you have experienced inconveniences during your stay here with us, and we would like to thank you for taking the time to leave us candid feedback. Upon checking, your reservation was initially booked at Robertson Hotel, and Robertson Hotel guests are entitled to specific discounts at our facilities. On the other hand, all Villa Caceres Hotel guests are entitled to free access to our pool and gym facilities. Regarding the incidental deposit and key card, on behalf of the whole management, I understand your concern and the hassles it has caused you. Our hotel has its own House Rules for our rooms and facilities, which are different from other hotels and other hotels with us. Yet, we are always trying our best to be flexible in all ways possible for our valued guest’s satisfaction. Nevertheless, we always want to provide you with the best service and the most comfortable stay because you deserve it. Our sincere apologies for all the inconveniences you have encountered, and thank you for staying with us. We are looking forward to having you back here soon!
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SHN wrote a review Feb 2022
1 contribution
It was a great stay! front office and housekeeping are always the best ❤ To Ms. Judy of front office made our stay more comfortable, thank you for being so flexible with us and Sir Leo for assisting us throughout our stay despite some inconveniences you've done everything you can to make us feel home.
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Date of stay: February 2022Trip type: Traveled with family
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Response from Villa Caceres, Marketing at Villa Caceres Hotel
Responded 24 Feb 2022
Hi, shienc2022! Thank you for your positive feedback. We are so delighted to know that you've had a comfortable stay with us, through the effort of our skilled and professional Head of the Departments. It is with great pleasure we cater to your needs. We would love to have you here again soon! Again, thank you!
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Nyl wrote a review Jan 2022
Binan City, Philippines28 contributions21 helpful votes
Stayed for an overnight in their Economy Room. I extremely enjoyed the spacious bed. It is too big for an Economy Room. The Covid-19 protocols and guidelines were also strictly followed by the staff. Comfortable accommodation with well-trained staff, from Security to Front Desk to Housekeeping and the rest of the team!
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Date of stay: January 2022
Location
Cleanliness
Service
Room Tip: Do not expect too much on their Executive Suite rooms
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Response from Villa Caceres, Marketing at Villa Caceres Hotel
Responded 14 Feb 2022
Hi, helloiamed! Thank you for your positive feedback. We are glad to know that you have enjoyed your stay here with us. We are looking forward to you here again soon!
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Fergal Stanley wrote a review Jan 2022
1 contribution
Only cold water so we changed room. At fiest the wares was cold butvthe lest 3 days hot water. No tv 5 days, then the tv returned The staff very friendly, but the owner cheap. The 2nd room crcwas dangerous, no handles, they said handles in disabled rooms, im 71 healthy, but worried as i got in & out of the bath i would slip. There was nobshaving mirror. Electrical outlet near bath taped over. Broken break glass ouit ib corridor
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Date of stay: January 2022Trip type: Traveled as a couple
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Response from Villa Caceres, Marketing at Villa Caceres Hotel
Responded 12 Jan 2022
Hi, fergals2022! Thank you for your candid feedback, and we apologize for the inconvenience you’ve experienced during your stay here with us. We are making strides to provide our valued guests with the best quality service. We do hope to have the opportunity to welcome you back in the future so that we can provide a better experience. Thank you!
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Shaira V wrote a review Dec 2021
1 contribution
Villa Caceres is our family's go to hotel when visiting Naga. They have good customer service, everyone is very friendly and approachable. Room is clean and great, buffet breakfast was excellent! Love the ameneties (pool & gym). Plus they're location is surrounded by restos & convenience stores.
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Date of stay: December 2021Trip type: Traveled with family
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Response from Villa Caceres, Marketing at Villa Caceres Hotel
Responded 5 Dec 2021
Hi, 736shairav! Thank you for your kind words; we greatly appreciate them. We are also delighted to know that we are your go-to hotel in Naga City. It will be a great pleasure to have you back soon! Again, thank you!
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Number1Lagalag wrote a review Oct 2021
Honolulu, Hawaii8 contributions13 helpful votes
I chose this hotel over other nearby hotels per recommendation of local professor-friend. This hotel jas a lot of potential because of the helpful and proactive staff who seemed to think ahead of your needs. Nice facility, good daily breakfast buffet, full-gym and swimming pool. At mid-week I have to move another room because of building construction next door and dog-barking religiously every morning! I ended in a room above the restaurant where loud noise emanates due to wedding reception area. After staying full-week at this hotel, so it seemed the staff know me personally!
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Date of stay: September 2021
Cleanliness
Service
Trip type: Traveled on business
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Response from Villa Caceres, Marketing at Villa Caceres Hotel
Responded 9 Oct 2021
Hi, Number1Lagalag! Thank you for your candid feedback, and we apologize for the inconvenience you’ve experienced during your stay here with us. We are making strides to provide our valued guests with the best quality service. We do hope to have the opportunity to welcome you back in the future so that we can provide a better experience.
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PRICE RANGE
US$61 - US$81 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonBicol RegionCamarines Sur ProvinceNaga
NUMBER OF ROOMS
184
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Frequently Asked Questions about Villa Caceres Hotel
Which popular attractions are close to Villa Caceres Hotel?
Nearby attractions include Basilica of Our Lady of Penafrancia (0.5 km), San Francisco Church (0.8 km), and Museo ni Jesse Robredo (0.3 km).
What are some of the property amenities at Villa Caceres Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Villa Caceres Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Villa Caceres Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Villa Caceres Hotel?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Villa Caceres Hotel?
Conveniently located restaurants include Bob Marlin Restaurant and Grill, Red Platter, and Chef Doy's.
Are there opportunities to exercise at Villa Caceres Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Villa Caceres Hotel have an airport shuttle?
Yes, Villa Caceres Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Villa Caceres Hotel have airport transportation?
Yes, Villa Caceres Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Villa Caceres Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Villa Caceres Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.