We had a very amazing birthday celebration with my family. The staffs are approachable and attentive to detail which i really liked. Food was great and the place was big enough for the whole family. Thanks to ms joanne for assisting to our needs during my celebration.
Garlic T-bone steak is the best!!!! :) Also got the Taste of Spain and super worth every cent!! Presentation is super nice and once you get to taste a bite, all of the flavors complement each other very well. Will surely be back! Place is sosyal and quiet, too ;)
We celebrated penafrancia festival in this new hotel in Naga City. Very accessible to the mall and no problem at all since they have their own basement parking. We were assisted upon our arrival and even served us welcome drinks. I would like to commend Innah for welcoming & assisting us upon check in & check out. Also the rest of the staff for excellent customer service. All worth it! Thank you, Summit Hotel Naga.
The staff were very attentive and super helpful. We had a medical emergency during our last night and the staff was great. They helped lighten our ordeal. Special mention to Nicolle, Devie, and Bem — who helped us get a room for early check in!
I stayed at Naga for a meeting in a nearby university and to experience the Peñafrancia festival. The three things that standout: location, breakfast buffet, and front office staff. Location was good, it was right beside the mall and away from the main avenue which was closed at that time. Parking was provided also at the basement. The breakfast was well planned and amply stocked, the champorado being my favorite. Lastly, the staff were excellent, specially Nicolle at the Front Desk. She was extremely helpful when we had a bit of a medical problem with our friend. She was calm and knew exactly what to do. Overall, aside from the above mentioned, summit hotel is a viable option for staying in Naga.
The best hotel to stay when you’re in Naga, room rates is cheap with a very secured guarded basement parking with service elevator to take you to the hotel counter. Room size is above average, bed is extra large for a couple with fluffy pillows, very clean especially the toilets. Room aircondition is centralized and can be easily controlled to suit your needs. My only comment is the programming of the cable tv provided by Cignal. It would have been better if there are more programs to choose from especially the sports channels. Breakfast buffet is the best, which I enjoyed the most in my 6 days stay coupled with very courteous and very assistive waitresses.. Though I haven’t tried the swimming pool and body fitness areas, it looks good to try next time. Highly recommended!…
Place just perfect for business and staycation in the middle of the city. Staff are kind and easily provided and attended to our needs( even lateat night ) Also very responsive to our requests and actively assisted us during our scheduled activity. Room was clean and sanitized too. Got a Wide Parking space and very convenient as it is just adjacent to Robinsons Mall. Will definitely stay here again.
The room wasn’t ready on check in and we went for a coffee whilst waiting. On returning it was still not ready but other guest were getting their rooms and a welcome drink. We got no drink and just kept getting told 10 mins. When I got somewhat irate and asked to see the manager another receptionist said they were short of housekeeping. The receptionist serving us didn’t seem bothered about our wait and was obviously rather annoyed by my complaints. Eventually the room was forthcoming and I am still waiting to see the manager
We booked on the day without hassle— a big thank you to the staff (especially Ms. Bem from the front desk office for helping us book a few hours before our stay), they were all accommodating! Internet connection is a big deal for me since I work remotely, and the wifi connection was better than most places I’ve visited in Naga! Food was good, for us, serving size is good for 2 since we’re just looking for a quick snack. Let them know your preferred mix for cocktails so they can recommend what’s best. Breakfast buffet is open until 10 am which was a huuuge plus— no need to get up early for breakfast. The deluxe twin room was also spacious for 2 people. Appreciate the flat iron and ironing board provided in the room. Pool is small, but if you’re just planning to take a dip then size is okay. Overall, the room was cozy, clean, and no need to ask for extra items as most are already provided in the room! Another reason to go back here is for the cafe— ambiance is good for intimate get togethers, and for remote work. Will definitely be back for another affordable staycation :) Thank you to the staff!…
Clean hotel with very accommodating staff. One of its edges is its very accessible location, close to a mall, complete amenities, good food, and great rooms. Also an ideal place for conventions/trainings and company events.