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Pros: Staff are nice and helpful
Breakfast buffet is good(Love the choco drink reminds me of baguio batirol)
Etrike service was useful although I was hoping that they have it till 6pm.
Cons: Don't get me wrong Carmen hotel is really clean and fragrant but...More
We paid 1000ph on hotel lobby, for private taxi to Pili airport. Car wasnt private, another couple reserved the same car strait from driver with 400ph. Hotels front desk girl said sorry/sorry but no refund. QUITE expensive public taxi. Another couple gave us 400ph, what...More
Staff was very nice and welcoming. I stayed for 8 nights and since day one I was treated very nice. That's both front desk and housekeeping. Breakfast was really good as well. Different choices everyday. Good customer service. Everyone in the property was welcoming and...More
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The hotel itself is truly beautiful. The room was spacious and clean with great air conditioning unit. We got the last room available but we never had any issues. We needed an extra bed and they were nice enough to add it even in such...More
The Carmen is the best stay we had in the Philippines and should be rated as a 5 Star. Every one of the staff made our stay very memorable. They made us feel like we were rock stars. The hotel is very clean and the...More
Thank Paul P
Response from TheCarmenHotel, Manager at The Carmen HotelResponded 3 weeks ago
Dear Mr. Paul,
Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.