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The Avenue Plaza Hotel

Magsaysay Avenue Brgy. Balatas, Naga, Luzon 4400 Philippines
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Traveler (377)
Room & Suite (125)
Dining (55)

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About

#1 of 16 hotels in Naga
Location
Cleanliness
Service
Value
The Avenue Plaza Hotel's 4 Star accommodation in Naga City, Camarines Sur, Philippines brings you right in the heart of the city. It is strategically located along Magsaysay Avenue near entertainment, shopping, dining centers, and historical attractions. From the boutique hotel, guests will easily access key places of interest, such as Penafrancia Shrine, Immaculate Concepcion Church, Central Bus Terminal, and Naga City Centro/Downtown/Central Business District. Each room at the hotel comes with air-conditioning, high-speed Internet connection, coffee/tea maker, private toilet and bath, shower, safe, and baby cot/crib upon request. Guests will also enjoy a mini-bar, PosturePedic bed, and plasma TV with cable. Further, the boutique hotel also has facilities and services for guests' convenience. It has a ballroom, cafe, business center, conference room, restaurant, 2-level infinity pool, and lifestyle center. Airport transfer, car rental, city transfer, currency exchange, and massage service are also available. The boutique hotel offers a convention center that can seat up to 800 people and an events tent that can carry up to 1000 people, as well. The Avenue Plaza Hotel has been recognized by Tripadvisor, as a Traveler's Choice in 2013 and 2017 for Best Service where it has outranked 5 Star hotels in Metro Manila. Besides this, Cebu Pacific's in flight magazine, Smile, gave us an award for being a Best Brand in Travel and Tourism as the Best Hotel for Stress Free Business Trips in 2013. Also, the Department of Tourism Region 5 also accorded us a Gayon Bicol Award for Enterprise Service Excellence in recognition of its team's untiring efforts in sustaining the international standards for tourism services towards global competitiveness. These features and awards make it the best place to stay in Naga City.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Free airport transportation
Business Center with Internet Access
Wifi
Hot tub
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Concierge
Newspaper
Non-smoking hotel
Shops
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Iron
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Centrally Located
Languages Spoken
English, Filipino
435Reviews15Q+A86Room tips
Traveler rating
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Choleng P wrote a review Dec 2023
Manila, Philippines35 contributions5 helpful votes
My family stayed here for a few days because of a family event. I'd say it was a pleasant stay since there's nothing majorly negative I could say about this hotel. The rooms were clean and spacious enough, the lovely staff were courteous and accommodating, and I knew the hotel was a reputable one because it obviously was an events place (there were wedding pre-nup pictorials and receptions more than once everyday during our stay). Add to that an array of stores and restaurants just a few steps from the hotel made it convenient for those who want to get a quick bite nearby. I could see myself staying here again if ever I find myself in Naga again. Great memories here.
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Date of stay: December 2023
Value
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jose Samuel R wrote a review Dec 2023
1 contribution
I’ve been to the Avenue Plaza Hotel twice this year and same great experience. I love the very friendly and accommodating staff from the Front Office who are also always wearing lovely genuine smiles and to the Duty Manager Mr Trestan and Front Office Manager Yani who never fail to say Hi and check how was my stay. Kudos to all the staff, they are all friendly and willing to help especially their Director of Rooms Mr. Dennis Serrano who is very accommodating, assisted everyone in the lobby, He treated me as always like a very important guest. Worth recommending this hotel to all my friends and family. Keep it up Avenue Plaza Hotel. I’ll be coming back for sure soon..
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled solo
Room Tip: Book at least a month ahead of your target stay as this hotel always almost full in my 2...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Go18717 wrote a review Jul 2023
2 contributions
The hospitality and the smiling staff members are why many travelers make Avenue Plaza Hotel their choice when visiting Naga City. Providing an excellent mixture of comfort, convenience, and practicality, it offers amenities, an ideal place of relaxation, and a haven of tranquility. The location provides a variety of entertainment, including exquisite bars to unwind and decompress from an exhausting day full of fun and exciting activities. Upon arrival at Naga City airport, I was fetched by a hotel staff member. With a smiling face and friendly conversation, I learned about their positive experiences relating to their work involvement and satisfaction while heading to the airport, reflecting their longevity and loyalty to the organization. When I arrived at the hotel's lobby, I was greeted by the hotel's staff, including the convivial security guard, who ensured the incoming guest was shaded with an umbrella. With some refreshments offered by the concierge and the on-duty managers, Mr. Dennis Serrano and Mr. Galang, thank you for making my six days stay so memorable and extraordinary. I was assisted by Miss Ariane swiftly in processing the accommodation and the different services the hotel can offer to their customers. While staying at Avenue Plaza Hotel, guests can access a 24-hour front desk, a concierge, and baggage storage. You can also enjoy a fitness center and complimentary breakfast. I am so grateful for meeting the hotel's staff members and extending their unwavering hospitality and pure dedication to their work in serving their guests and supporting them in pursuing excellence in assisting their visitors. Kudos to Mr. Sy, Rodel, Nel, et al. for preparing their guests' daily hearty and sumptuous breakfasts. The administrative staff, Jessica and Rosell, assisted us in preparation for the upcoming event of my mother's 80th birthday next year. If I have missed some names, my apology, and I will never forget your genuine service and dedication to serving your customers. Lastly, I will recommend the hotel to anybody I meet and interested in visiting Naga City! It's an accurate sample of excellent hospitality.
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Date of stay: July 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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A_Top_Reviewer wrote a review Jul 2023
124 contributions84 helpful votes
We have been regulars here at the Avenue Plaza hotel for the past several years and it was our 1st visit back in 4 years since the pandemic, which affected the hotel services like all other businesses. With that being said, the reason this review is “Very Good” is solely due to the superior customer service of all their staff who treat guests like family and try their best to meet guest needs amidst the challenges being faced in the "much-needed" improvement in the hotel facilities and upgrades in its infrastructure. Mr. Dennis Serrano (Manager) has assured us that there are plans in place to address the same and wish him and his team the best. A special thanks to Ms. Arianne Cortez and the front office staff as well as the restaurant, housekeeping, porters, security, gym, cleaning, IT and other staff who go out of their way to make guests happy.
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Date of stay: July 2023
Value
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Trip type: Traveled with family
Room Tip: Check with the helpful hotel front desk in advance regarding your booking so you have a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Dr. Mark Williamson wrote a review Jun 2023
Olympia, Washington8 contributions2 helpful votes
The Avenue Plaza is our favorite place to stay in Naga City. The hotel facilities are excellent with a beautiful swimming pool. The daily breakfast is a taste sensation with many local dishes offered and fresh baked pastries and fresh fruit. If the wide selection of food on the buffet doesn’t give you want you want you can also have omelets made to order and pancakes. The hotel is secure and in a beautiful location close to many things. What really sets the Avenue Plaza apart from the others is the staff. Gracious and courteous, the staff bring another experience to the Philippines by themselves. They can guide you to fun local spots or give you ideas on regional fun spots. Be careful though … you might makes some friends here because the staff is that easy and nice to interact with!
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Date of stay: June 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Herns H wrote a review Apr 2023
Binan City, Philippines19 contributions11 helpful votes
Don’t skip this one in your list of choices for hotels in Naga! The rooms were nice, everything works well, always clean, very attentive and courteous staff from the front desk all the way to housekeeping who by the way respond very fast to requests for the room. Bonus is a nice sized pool and an on site well equipped gym. Food was very good too esp breakfast. Also quite near to other good restaurants and cafes in the Magsaysay stretch. Great value for money!
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Date of stay: April 2023Trip type: Traveled on business
Room Tip: Hotel entrance is behind a mall. But don’t be perturbed!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tell_The_Truth wrote a review Apr 2023
Brisbane, Australia4 contributions3 helpful votes
We'd booked this hotel via the internet a month or so ago, having first stayed there a few years back. The staff stayed in contact with us regularly to ensure things went smoothly. We arrived at Naga airport from Manila via Cebu Pacific ahead of schedule, a very pleasant experience. We were met at the airport by the hotel shuttle, the vehicle was clean and modern, and the driver was very professional. We arrived at the hotel and greeted at the front steps by several employees and the duty manager, Dennis. What a surprise and very impressive! The check-in process was very slick. The staff were all really polite and welcoming. The hotel foyer is very clean and well cared for. Another surprise was in store for us, as we were upgraded to an executive suite! Our room was clean and spacious, and while it's not a new hotel, maintenance is obviously important to the owners and staff. The buffet breakfast was quite OK, but I feel the menu is mostly aimed at the Filipino market, so Westerners should just be aware. Ours was a short stay, but I highly recommend the Avenue Plaza Hotel, which, despite being a provincial one, punches way above its weight and competes exceedingly well with bigger name hotel chains in Manila and elsewhere.
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Date of stay: April 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Manilaguest wrote a review Mar 2023
Metro Manila, Philippines20 contributions2 helpful votes
A great surprise in the heart of bustling Naga City. Tucked behind a row of great dining places , the Avenue Plaza is a gem . Facilities are well appointed , rooms are large, quiet and comfortable, but most of all , service is par excellence. Before our arrival , they requested for the names of guests for the different rooms we booked. Such that upon checkin, our rooms were ready and key cards prepared. No wait to get us registered .. just the required ID presentation for security reasons . Speaking of security, key cards are required to operate the elevator to one’s floor … assurance of safety . The staff are welcoming and friendly… always helpful . Will definitely make the Avenue Plaza our home away from home every visit to our home province .
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Paul J wrote a review Mar 2023
2 contributions
This place is nice. We stayed in two separate rooms with our family of 8. I really loved the pool and gym. We had dinner at the restaurant and it was very good. The rooms were very comfortable and the shower was awesome. It’s always hard to find a great shower in the Philippines but they had perfect water pressure and it was nice and warm. My only 2 gripes are the wifi was not good in our room and the breakfast was way overpriced in my opinion. Still if you are looking for western style accommodations in Naga this is your best bet. The most important thing and why this place earns 5 stars for me is the staff. They were really wonderful. Really above and beyond in my opinion.
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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adeluisa m wrote a review Feb 2023
Layton, Utah1 contribution
> We stayed for 11 days in this amazing hotel. Our room was spacious, modern, with all the amenities. Every single person working in this hotel provided incredible customer service. > > A typhoon came in the middle of our stay, and we did not lose electricity because the hotel has a generator. This was especially important for my job connectivity. The Internet was fast and reliable. > > My favorite part of my stay was the breakfast buffet. It had a daily changing menu that was always delicious. The staffs/servers were very attentive and made sure each meal was a pleasure. > > Overall, a genuinely delightful hotel, attentive and helpful staff, and from this experience will be staying again for my next trip to Naga.
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
₱3,244 - ₱3,636 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonBicol RegionCamarines Sur ProvinceNaga
NUMBER OF ROOMS
63
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE AVENUE PLAZA HOTEL - UPDATED 2023 Reviews & Price Comparison (Naga, Philippines) - Tripadvisor

Frequently Asked Questions about The Avenue Plaza Hotel
Which popular attractions are close to The Avenue Plaza Hotel?
Nearby attractions include Basilica of Our Lady of Penafrancia (0.2 km), Museo ni Jesse Robredo (0.5 km), and San Francisco Church (0.3 km).
What are some of the property amenities at The Avenue Plaza Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Avenue Plaza Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Avenue Plaza Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Avenue Plaza Hotel?
Yes, free parking is available to guests.
What are some restaurants close to The Avenue Plaza Hotel?
Conveniently located restaurants include Red Platter, The Coffee Table, and Grissini Ristorante.
Are there opportunities to exercise at The Avenue Plaza Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Avenue Plaza Hotel have an airport shuttle?
Yes, The Avenue Plaza Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Avenue Plaza Hotel have airport transportation?
Yes, The Avenue Plaza Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Avenue Plaza Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Avenue Plaza Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.