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Magsaysay Avenue Brgy. Balatas, Naga, Luzon 4400 Philippines
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Traveler (377)
Room & Suite (125)
Dining (55)

About

#1 of 18 hotels in Naga
Location
Cleanliness
Service
Value
The Avenue Plaza Hotel's 4 Star accommodation in Naga City, Camarines Sur, Philippines brings you right in the heart of the city. It is strategically located along Magsaysay Avenue near entertainment, shopping, dining centers, and historical attractions. From the boutique hotel, guests will easily access key places of interest, such as Penafrancia Shrine, Immaculate Concepcion Church, Central Bus Terminal, and Naga City Centro/Downtown/Central Business District. Each room at the hotel comes with air-conditioning, high-speed Internet connection, coffee/tea maker, private toilet and bath, shower, safe, and baby cot/crib upon request. Guests will also enjoy a mini-bar, PosturePedic bed, and plasma TV with cable. Further, the boutique hotel also has facilities and services for guests' convenience. It has a ballroom, cafe, business center, conference room, restaurant, 2-level infinity pool, and lifestyle center. Airport transfer, car rental, city transfer, currency exchange, and massage service are also available. The boutique hotel offers a convention center that can seat up to 800 people and an events tent that can carry up to 1000 people, as well. The Avenue Plaza Hotel has been recognized by Tripadvisor, as a Traveler's Choice in 2013 and 2017 for Best Service where it has outranked 5 Star hotels in Metro Manila. Besides this, Cebu Pacific's in flight magazine, Smile, gave us an award for being a Best Brand in Travel and Tourism as the Best Hotel for Stress Free Business Trips in 2013. Also, the Department of Tourism Region 5 also accorded us a Gayon Bicol Award for Enterprise Service Excellence in recognition of its team's untiring efforts in sustaining the international standards for tourism services towards global competitiveness. These features and awards make it the best place to stay in Naga City.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Free airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Hot tub
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Airport transportation
Shuttle bus service
Car hire
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Concierge
Newspaper
Non-smoking hotel
Shops
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Centrally Located
Languages Spoken
English, Filipino
424Reviews15Q+A83Room tips
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Winfried B wrote a review Yesterday
1 contribution
We stayed third time in 6 years and found the place as good as always. Spacey and clean rooms, perfect service and a wonderful and quite terrace behind the dining area. Special praise for Dennis Serrano the room director for his outstanding service. We will definitely come back!!!
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Date of stay: November 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Pink senior team wrote a review Oct 2022
3 contributions
We had a wonderful stay at Avenue Plaza Hotel in Naga. The food was excellent and the people were warm , professional and friendly. We would like to commend the following people who stood out and made our stay a memorable one: Allan Cu and his team, Dennis Rooms Division Manager, Arianne Front Office Manager, Alex security manager, Tristan duty manager, FO Team especially Marianne and Kevin, Housekeeping team especially JP and Mark, F&B Team especially Francis Bqt Service Manager, Coffee Shop Team especially Erick and receptionists Apple & Queenie. Sales and Marketing team most especially Cai Moll. Kudos to you all.
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Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Joane G wrote a review May 2022
8 contributions
Rooms are well maintained. Very clean and room service is commendable. Front desk is very helpful too. I asked for tube ice for my daughter's milk storage and they provide us a full bag of ice. Breakfast is yummy. Pool is very nice too!
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Date of stay: May 2022
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jill B wrote a review Oct 2021
2 contributions3 helpful votes
A great accomodation in Naga City, rooms & other facilities are immaculate, really well kept. The staff were all courteous, friendly, attentive to our needs & very prompt. They made sure we have an amazing experience during our whole stay. They even took part in the lil surprise we threw kn for our parent's 50th anniversary and mom's birthday. Our family, my sibs, my nieces and nephew, and our parents all had a great stay. Thank you The Avenue Plaza Hotel!
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Date of stay: October 2021Trip type: Traveled with family
Room Tip: For family take the Presidential suite, it is spacious w/ dining, lounge area /balcony where the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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J J C wrote a review Oct 2021
Istanbul, Türkiye7 contributions
The rooms were clean and the staff was incredibly kind and helpful. Our whole family enjoyed their experience at the hotel and would stay again. The food at the hotel was delicious, room service was prompt, and check-in/out was easy. They made sure our stay was memorable. We highly recommend this hotel for anyone staying in Naga City.
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Date of stay: October 2021
Rooms
Service
Sleep Quality
Room Tip: Ask about the Presidential Suite and all its amenities.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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EMILALEGRE wrote a review Feb 2021
NAGA CITY PHILIPPINES38 contributions8 helpful votes
had a great stay at the hotel.. super friendly staff.. room was super clean and comfortable.. breakfast buffet was very good.. will definitely recommend this hotel.. hotel is near other restaurants and walking distance to Penafrancia basilica church..we also enjoyed listening to Babes the hotel lobby pianist who played many of my favorite old songs..not many pianist can do that..
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Date of stay: February 2021
Rooms
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jae Banday wrote a review Jan 2021
7 contributions
Having my birthday on board is no celebration at all. I spend the day breaking my back at work. Nobody else knew about my special day so there is no special meal, no day off, and even no birthday cake. And so I just reminisce the good time I had at Avenue Plaza Hotel during the birthday of my girlfriend and my sister. We stayed there on 18-20 August this year. We are supposed to travel to the island province of Catanduanes but due to the health risks brought by this pandemic, we just decided to indulge in the premiere four-star hotel of the city. Upon arrival, preventive health protocols were observed. Sanitizers and face masks were provided. Then we went straight to the room. Oh I love the room. My sister is even more happier because she believe it was the room where the actor and heartthrob Daniel Padilla stayed during his visit few years back. She is not sure but she recall glancing the celebrity on the very same balcony. After settling down, we went for a short dip at the pool and had some margherita pizza. Working in an Italian flag vessel with Italian cuoco on board, I could say the pizza tastes authentic. After dining out on a nearby restaurant, we enjoyed some movies and refreshments back at the room, with the classy APH ambiance, thus making the our staycation official. Next morning, we had our pre-ordered, plated breakfast at Cafe Plazuela then had another dip at the pool. Afternoon came and some of our friends dropped by. We spent the afternoon chillin' and catching up at the room. After dinner, I had some good time playing Bella's Lullaby on the grand piano at the lobby. Heavy rain fell on the evening. As the raindrops fell with low room temperature maintained, it was a perfect cuddle weather enjoyed on a queen-size. All of these were made possible through the help of my dear friend, Ms. Esperanza "Bem" Francisco who happened to be personnel of the hotel. I just sent her a message on her personal account a week prior to the booking date and voila, everything is set. The transaction was fast and convenient. Staying for three days and two nights, with breakfast for four, on prestigious four-star hotel is a luxury, but she was so generous to offer a discount. My family had more for less. And so we all went home feeling like a celebrity, since most of the celebrities and high profile personalities used to stay at the hotel during their visits. One the best features of this back to back birthday staycation is that I had something blissful to recall during my dull birthday here on board the vessel. If ever my birthday coincide with my vacation next year, I will most certainly celebrate it in Avenue Plaza Hotel.
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Date of stay: August 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Cynthia Cañizares wrote a review Jul 2020
Manila, Philippines1 contribution1 helpful vote
We’ve stayed in many hotels around the world, but there was never a WOW Experience like we’ve been having with the Avenue Plaza Hotel (APH) in Naga City, Camarines Sur. Other hotels may have better exterior or interior designs or facilities, but better and good employees turn hotels into valuable assets. The APH, no doubt, delivers the very highest levels of guest service, providing service that goes above & beyond guests’ expectations. It’s been evident that each of their employees has that genuine desire to provide the best experience their guests will never forget. We have discerned how APH employees use their hearts in making guests feel very important. And because they are true to themselves, they could easily determine what a guest needs before a guest even knows he/she needed something. We’ve seen how they go an extra mile to delight their guests for a more enjoyable stay. We often tell our friends that the APH Management and employees are professional, truly warm & engaging, genuinely sincere, & exceptionally caring. It is Avenue Plaza Hotel’s excellent service with a personal touch that added to our WOW Experience that made a difference! Cynthia Canizares National Master Trainer/Assessor ASEAN Common Competency Standards for Tourism Professionals
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Date of stay: March 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Godxxx01 wrote a review Mar 2020
Amsterdam, The Netherlands399 contributions106 helpful votes
This hotel is not easy to find. It is tucked away behind a mall. You really have to take a good look to find the entrance. Once inside, I am impressed by their small but well designed lobby. The staff needs more training when it comes to smiles and being friendly. They are ok but has a bit of stiffness in their posture and dealing with me. I hope it is more me than them... then it is fine. :)) The swimming pool and the gym are a big plus. I like the size of the pool and just the way it is designed. Great looking gym, nice facilities and love the location fronting the pool
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Date of stay: January 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marketing f, General Manager at The Avenue Plaza Hotel
Responded 28 Mar 2020
Dear Godxxx01, We sincerely thank you for taking the time to share with us your Avenue experience! It’s a privilege for us to have hosted your recent stay, and we're pleased to know that the hotel amenities were a good fit for your needs. We hope to get the opportunity to welcome you again in your future travels! Sincerely, Carl Cruz General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JTMFraginal wrote a review Mar 2020
Cainta, Philippines225 contributions16 helpful votes
The hotel is located at Magsaysay Avenue where there are any places to visit such as the Penafrancia Cathedral and restaurants where visitors can dine. There are a lot of restos that offers a variety of cuisine particularly the Bicol dishes that have tastes of chilis.
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Date of stay: February 2020
Rooms
Cleanliness
Service
Room Tip: Higher rooms are quieter.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marketing f, General Manager at The Avenue Plaza Hotel
Responded 4 Mar 2020
Dear JTMFraginal, We sincerely thank you for taking the time to share with us your Avenue experience! It’s a great pleasure for us to have hosted your stay. We hope to get the opportunity to welcome you again in the near future! Sincerely, Carl Cruz General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$56 - US$112 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonBicol RegionCamarines Sur ProvinceNaga
NUMBER OF ROOMS
63
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THE AVENUE PLAZA HOTEL - UPDATED 2022 Reviews & Price Comparison (Naga, Philippines) - Tripadvisor

Frequently Asked Questions about The Avenue Plaza Hotel
Which popular attractions are close to The Avenue Plaza Hotel?
Nearby attractions include Basilica of Our Lady of Penafrancia (0.2 km), San Francisco Church (0.3 km), and Museo ni Jesse Robredo (0.5 km).
What are some of the property amenities at The Avenue Plaza Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Avenue Plaza Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Avenue Plaza Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Avenue Plaza Hotel?
Yes, free parking is available to guests.
What are some restaurants close to The Avenue Plaza Hotel?
Conveniently located restaurants include Red Platter, Chef Doy's, and Grissini Ristorante.
Are there opportunities to exercise at The Avenue Plaza Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Avenue Plaza Hotel have an airport shuttle?
Yes, The Avenue Plaza Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Avenue Plaza Hotel have airport transportation?
Yes, The Avenue Plaza Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Avenue Plaza Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Avenue Plaza Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.