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The Oriental Legazpi

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Taysan Hill, Sto. Nino Village, Legazpi, Luzon 4500 Philippines
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Traveler (894)
Dining (108)
Room & Suite (101)

About

#8 of 29 hotels in Legazpi
Location
Cleanliness
Service
Value
Wherever You Are, You are Home at The Oriental Situated on top of Taysan Hill, The Oriental Legazpi offers an unforgettable view of the Mayon Volcano, Albay Gulf, and the Legazpi cityscape from the balcony of its rooms. This breathtaking backdrop is complemented by an array of conveniences that will convince even the busiest of individuals to pack their bags and head off for a quick vacation at Legazpi City, Albay. At The Oriental Legazpi, Albay’s best features are easy to see. A 15-minute drive is all it takes to get to the airport, and the city itself can be reached by car in 20. Visiting famous landmarks, such as the picturesque Cagsawa Ruins, can also be arranged through the hotel’s tour assistance facility. Guests can also do a variety of exciting activities nearby such as exploring delicious street food, tasting the famous sili ice cream, and wandering the fields via an ATV mobile to get to Mayon’s lava rocks. After a fun-filled day, the quiet sophistication of the hotel’s ambience will calm down the adrenaline rush. The rooms are finished in neutral colors and feature large glass windows that frame the spectacular sights surrounding the hotel. The accommodations all come with Internet connection, cable TV, and complimentary Filipino breakfast — perfect accompaniments for a day of unparalleled bliss and contentment.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Free airport transportation
Conference facilities
Banquet room
Wifi
Infinity pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Airport transportation
Shuttle bus service
Meeting rooms
Spa
24-hour security
Concierge
Non-smoking hotel
Doorperson
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Languages Spoken
Filipino
634Reviews5Q+A100Room tips
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Popular mentions
Charlie L wrote a review Apr 2020
1 contribution
Outside of the spectacular view of Mayon Volcano, the staff: Almarth, Rey, May Anne, Dannica, were so warm and very accommodating. We enjoyed the dining experience as the servers, particularly Almarth and Rey were just amazing friendly people. They took genuine time to talk with us and educate us about the beauty of not only Mayon but it's neighboring attractions. The GM, Edel was also accessible and friendly. While hotel itself is somewhat dated, the location and view of Mayon was second to none. Compliments to the chef for the yummy dishes although we missed the chili ice cream. We would not hesitate to return to the hotel in our next visit.
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Date of stay: February 2020
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Room Tip: I would definitely choose the mayon view room, close to the pool area.
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David B wrote a review Mar 2020
118 contributions70 helpful votes
We stayed one night at the Oriental and we liked it! The staff was very friendly and the fire dancers put on a great show. My family had dinner at one of their restaurants and they were able to accommodate all 16 of us. We ordered various dishes and all were delicious! The infinity pool with a view of the Mayon is also very nice. They also have a free shuttle that took us to the airport which is very convenient. I would stay here again next time we come back to Bicol!
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Date of stay: February 2020
Value
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Room Tip: Select a room with the Mayon Volcano view
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John G wrote a review Feb 2020
1 contribution
2 years ago I stayed here for a fortnight and really enjoyed it.I reccomended it to my brother and stayed there one night.instead of 3 restraunts open there was 1 this restraunt had no beer for 2 days. The evening meal we had was chaotic. My guests had finished their main courses before I started and I had to ask where my meal was.couldnt find wait staff to order desert and drinks and had to go to bar to order. Whole meal took over 2 1/2 hours . Far to few staff. Seems they have a new hotel in the centre of Legazpi.very disappointed.
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Date of stay: February 2020Trip type: Traveled with friends
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Response from raagne, Operations Manager at The Oriental Legazpi
Responded 16 Feb 2020
Dear ohngC2246GA, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We will be investigating these concerns and we will do the necessary. Furthermore, you may email me at ramil.agne@theorientalhotels.com should you wish to discuss further. We are looking forward to your next visit, I can assure you that we will do our best to give you the great hotel experience you had with us before that so many of our guests have grown so fond of. Sincerely, RAMIL A. AGNE Operations Manager
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markwI6918VT wrote a review Feb 2020
Sydney, Australia32 contributions5 helpful votes
This hotel is a disappointment now 2 years later Great for the views, close to CBD and airport I admit that cyclones and circumstances have damaged some of the infrastructure and renovations are happening to rooms and public areas. The restaurant badly needs a rethink! - gone are the chefs doing live cooking and all the buzz - just below par offerings, some of it should be hot and is cold and unappealing and some dishes run out and not replenished - no staff checking - you have to tell them. No live music in the restaurant anymore - there used to be. There used to be a large open room near reception with comfortable lounge chairs and a pianist - great for guests to relax - this area is all closed in and unappealing. There is new management here who is making a difference and getting things done - a long slow climb back to its former glory. I can only hope that in 2 years time when I visit again that this Hotel is grand again. Please.
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Date of stay: January 2020
Value
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Room Tip: mayon view
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Response from raagne, Operations Manager at The Oriental Legazpi
Responded 12 Feb 2020
Dear Mr. markwI6918VT, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I will be personally looking into these concerns you highlighted and will do the necessary. We still have live performance/music in the restaurant actually during buffet (Wednesdays, Fridays and Saturdays). I will be checking why there is none during your stay and our apology for any inconvenience. Please feel free to email me at ramil.agne@theorientalhotels.com if you wish to discuss further. Sincerely, RAMIL A. AGNE Operations Manager
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Evelyn B wrote a review Feb 2020
Copenhagen, Denmark2 contributions
First of all we booked this hotel thinking that the pictures look appealing and modern. But we were very disappointed when we got there. The first room given to us was a joke, the ceiling was full of molds and the veranda was very dirty. I complained and we were transferred to another room, which was better, but the glass shower door was lacking, making the whole bathroom wet, including the area where the toilet is. When we were about to eat breakfast one morning, we couldn´t find a clean table, and the funny thing was, only four tables were occupied that time, the rest were full of dirty plates left by other guests. And some items at the buffet section were not refilled. It is sad because the place has a potential but the lack of common sense and responsibility among the management and staff is ruining its potential.
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Date of stay: January 2020
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Response from raagne, Operations Manager at The Oriental Legazpi
Responded 10 Feb 2020
Dear Ms. Evelyn, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I will be personally looking into these concerns you highlighted and will do the necessary. Feel free to email me at ramil.agne@theorientalhotels.com if you wish to discuss further. Sincerely, RAMIL A. AGNE Operations Manager
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PRICE RANGE
US$105 - US$119 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonBicol RegionAlbay ProvinceLegazpi
NUMBER OF ROOMS
115
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Frequently Asked Questions about The Oriental Legazpi
Which popular attractions are close to The Oriental Legazpi?
Nearby attractions include St Gregory the Great Cathedral (0.7 km), SM City (1.2 km), and Albay Astrodome (0.7 km).
What are some of the property amenities at The Oriental Legazpi?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Oriental Legazpi?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Oriental Legazpi?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Oriental Legazpi?
Yes, free parking is available to guests.
What are some restaurants close to The Oriental Legazpi?
Conveniently located restaurants include Small Talk Cafe, Chachi's Kitchen, and La Mia Tazza Coffee.
Are there opportunities to exercise at The Oriental Legazpi?
Yes, guests have access to a pool and a fitness centre during their stay.
Does The Oriental Legazpi have an airport shuttle?
Yes, The Oriental Legazpi offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Oriental Legazpi?
Yes, dry cleaning and laundry service are offered to guests.
Does The Oriental Legazpi offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to The Oriental Legazpi?
Many travellers enjoy visiting Liberty Bell (0.6 km).