Casablanca Suites
Benny Imperial Street Corner South Road, Legazpi, Luzon 4500 Philippines
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About
#4 of 33 hotels in Legazpi
Location
Cleanliness
Service
Value
The Casablanca Suites is a boutique hotel located less than a kilometer away from the Legazpi domestic airport and strategically situated right in the middle of the city where the Legazpi Business Districts, all major shopping centers, local and the provincial government units and other public facilities are all less than ten minutes away. The close proximity makes it an ideal airport hotel for the busy executives and a jumping ground for the domestic and foreign tourists eager to experience the "Wonders" of the Bicol Region.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Free airport transportation
Meeting rooms
Massage
Baggage storage
Newspaper
Parking
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Airport transportation
Shuttle bus service
Car hire
Non-smoking hotel
Shops
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Room service
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Hair dryer
Bottled water
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Filipino
Location
41Car recommended
Grade: 41 out of 100
47Restaurantswithin 1 km
10Attractionswithin 1 km
Contact
Benny Imperial Street Corner South Road, Legazpi, Luzon 4500 Philippines
Getting there
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97Reviews4Q+A23Room tips
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Most Recent
WORST hotel I've ever experienced. Dirty linens. Bathroom smells like moss. I don't know if they even scrub the bathroom. The faucets and shower are full of thick watermarks that looks like never been scrubbed for a long time. There's no room cleaning service everyday from the housekeeping so what I did, I just asked the housekeeping to give me 1 set of linens and I'm the one who changed all linens in my room. I checked in, I paid, and then this kind of service is what you gonna give?
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Date of stay: July 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This hotel is comfortable and clean. The WiFi works well and the staff are polite and efficient. Good value for money. I would go back. Being unable to stay until breakfast was served, staff prepared a packed breakfast for me. It was ready on check out.
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Date of stay: February 2020Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
bad stay away very deceiving staff will not honour original prices at time of arrival - STAY AWAY. no toilet paper, water barely comes out of “rainfall” style shower. poor customer service, not willing to make up for their short comings
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Date of stay: February 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Had three nights and it was a good stay. The shuttle was waiting when we arrived and the staff were friendly and helpful with a special thanks to Lui who carried our bags up the stairs for us since there is no elevator. I liked this location for a couple of reasons with the first being it's location to the airport being just a few minutes drive. The other reason was the fact that it was quiet and peaceful to sleep. Breakfast was okay and enough to get you going. Coffee is good and strong. The wifi worked well, the room was clean, air conditioning was good and the view of Mayon was great. I did enjoy my stay there and would do so again. Thanks for everything Casablanca Suites.
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Date of stay: October 2019
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Resting before travel further south to Matnog. Can come again, nice place, nice staff. Great food. Nothing to complaine about. We where 10 persons in 5 rooms. Nice place for overnight stay, either going south by car or by flight to another destination.
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Date of stay: August 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from CASABLANCA S, Manager at Casablanca Suites
Responded 20 Sep 2019
Hello Aleks, Greetings from Casablanca Suites. We are glad that you have enjoyed your stay with us. We will be glad to see you again on your next visit. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It is rarer for travellers to be 'walk ins' these days but I did that here on a Saturday and paid P3600 including breakfast. The hotel has an airport shuttle but I came by bus from Matnog to Daraga and had a 15 minute tricycle trip. All 19 rooms are accessed by stairs to the second floor, so unsuitable for the disabled. My room, 219 was at the end of the corridor and.adjacent to the bedding storage room but with one exception at 0320 hours, staff were quiet. The King bed was rather firm. Thankfully, it had a top sheet, not just a doona. Linen was good quality. The non rubber, more confortable pillows were small. There was a table and two chairs plus a good desk and chair. WiFi was fast and efficient. A Panasconic unit provided aircon. It was an older type but not deafening, and was efficient. The room had a view of Mt Mayon volcano, often with its cone shrouded in cloud. The minibar was well stocked with San Miguel beer and Coke at P70 and Cheetos and Nagarama, the latter being cracker nuts, at P20. The carpet was orange carpet squares, hardwearing but unromantic. There was a long shelf that I used for luggage plus a portable one. The shelf plus the wardrobe and one bedside table had chips or strips off them. This did not affect my stay but it might if one was having a romantic liaison. Lighting was excellent and drapes good at keeping out light. There was some noise from the road and talking from patrons at the German cafe below but it was not too bad. The bathroom was compact but the rainshower excellent. The two curtains provided made me feel like I was in hospital. The hot water arrived quickly. Free shampoo, soap and a couple of other toiletries were provided. A mirror in the bedroom assisted ablutions. Kenneth, a room boy efficiently rid my sandals and reef shoes of sand fir P100. Christian was also helpful. Thr room safe was of a modern design. First its bolts needed replacing. Later, it failed to open so.I again had to summon a staff member. The breakfast was limited. The cafe was out of bacon. Only after I asked was half a mango provided to supplement the apple and delicious watermelon that had been the fruit platter. But the cafe lacked banana, yet it is widely available. The two female front desk receptionists were OK but I asked the first one about Mass times at the Legazpi Catholic Cathedral but she did not know. She should have offered to look it up on the Internet as.I later found there were Masses in English at times like 0930 hours on a Sunday. No initiative. Some tiles at the entrance on the riadway also need replacing.…
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Date of stay: October 2018Trip type: Traveled solo
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
This is one of the best hotels i have stayed at so far. It felt exclusive and the facilities matched this for business travelers most of the time. The room has the best layed out; the food/breakfast is excellent; and the hotel front desk staff was accommodating and always deal with a smile. CONGRATULATIONS!!
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Date of stay: May 2018Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from CASABLANCA S, Manager at Casablanca Suites
Responded 23 May 2018
Hello Sir/Madam; Greetings from Casablanca Suites! We are glad that we have served you well during your stay with us. Until your next visit. Thank you and God bless.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
By American hotel standards this hotel's facilities would be between budget and mid-range, with a really nice view of Mayon volcano from our room. The hotel is just a few minutes away from the airport but outside of the heart of the city. As such, it is a good place to rest but is not the place to spend an entire day. There are limited options for food and shopping nearby, so we ended up eating many meals at the hotel. The hotel food that was served was good (especially the Bicol dishes), but only about half of the items on their menu were actually available. The hotel staff speaks English, although sometimes you may have to repeat yourself or ask them to repeat themselves.
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Date of stay: December 2017Trip type: Traveled as a couple
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from CASABLANCA S, Manager at Casablanca Suites
Responded 29 Jan 2018
Thank you Sir for your feedback. Be rest assured that we will do our best to serve you better next time. Have a blessed day ahead.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marcia_no_dias_malos wrote a review Jan 2018
Temecula, California, United States94 contributions20 helpful votes
This hotel has got hands down the best view of the beautiful Mayon! It was great to look out the window each morning to this breathtaking view. We had a very pleasant and comfortable stay as it was centrally located to a lot of places and walking distance to the hospital even. They serve a very delicious kinilaw (ceviche) and even made us complimentary champorado (chocolate rice dish) from scratch using cacao grown there. The staff were also extremely honest. I left a very expensive ($500+) pair of designer, prescription eyeglasses behind as it had fallen underneath the bed close to the wall and was unseen when we checked out. They ran after our taxi and called to let us know we had left it when they weren't able to catch us.
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Date of stay: March 2017Trip type: Traveled with family
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from CASABLANCA S, Manager at Casablanca Suites
Responded 18 Jan 2018
Hello Ms. Marcia. We are glad that we have served you well during your stay. We hope to see you again the soonest. Have a blessed year ahead.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Casablanca Suites in Legazpi City is definitely one hotel accommodation that I would highly recommend ! The hotel is situated on a very quiet area that is only few minutes away from the airport and the city center . Everything is within reach . I love the interiors of the hotel and it has that nice and very elegant feel to it which I love . The staff were also very helpful and friendly . The hotel also has it's own restaurant but there are also other food choices just outside the hotel that you may want to consider . The room was very nice , clean , modern and spacious . The air conditioning worked really well . The toilet and bath were also spacious and water pressure excellent . WiFi signal is very strong in my room . And of course , the bed and the linen were so soft and feels good when sleeping . I really had a great sleep ! Breakfast was also excellent . I had an American breakfast which is part of your stay and I guarantee you that you are going to love it . It's a must try ! Overall , Casablanca Suites is definitely a great choice if you are wanting to have a great vacation to the province of Legazpi . I am definitely going to be back !…
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Date of stay: October 2017Trip type: Traveled solo
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from CASABLANCA S, Manager at Casablanca Suites
Responded 18 Jan 2018
We are happy to be of service. Until next time Sir Angelo.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$32 - US$53 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonBicol RegionAlbay ProvinceLegazpi
NUMBER OF ROOMS
19
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Frequently Asked Questions about Casablanca Suites
Which popular attractions are close to Casablanca Suites?
Nearby attractions include Chilo Bar (1.0 km), St Gregory the Great Cathedral (0.9 km), and SM City (0.8 km).
What are some of the property amenities at Casablanca Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Casablanca Suites?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Casablanca Suites?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Casablanca Suites?
Conveniently located restaurants include Colonial Grill, Small Talk Cafe, and Chachi's Kitchen.
Does Casablanca Suites have an airport shuttle?
Yes, Casablanca Suites offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Casablanca Suites have airport transportation?
Yes, Casablanca Suites offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Casablanca Suites?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Casablanca Suites?
The staff speaks multiple languages, including English and Filipino.
Are there any historical sites close to Casablanca Suites?
Many travellers enjoy visiting St. Agnes' Academy Historical Marker (0.9 km), Labanan Sa Legazpi Historical Marker (1.7 km), and Stilianopulos Building (1.8 km).