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Casablanca Suites

Benny Imperial Street Corner South Road, Legazpi, Luzon 4500 Philippines
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Traveler (83)
Room & Suite (37)
Dining (15)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#7 of 22 hotels in Legazpi
Location
Cleanliness
Service
Value
The Casablanca Suites is a boutique hotel located less than a kilometer away from the Legazpi domestic airport and strategically situated right in the middle of the city where the Legazpi Business Districts, all major shopping centers, local and the provincial government units and other public facilities are all less than ten minutes away. The close proximity makes it an ideal airport hotel for the busy executives and a jumping ground for the domestic and foreign tourists eager to experience the "Wonders" of the Bicol Region.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Free airport transportation
Meeting rooms
Massage
Baggage storage
Newspaper
Parking
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Airport transportation
Shuttle bus service
Car hire
Non-smoking hotel
Shops
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Air conditioning
Desk
Room service
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Hair dryer
Bottled water
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Business
Languages Spoken
English, Filipino
99Reviews4Q+A24Room tips
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Ulrich G wrote a review Jul 2023
3 contributions
We stayed for a week. Located close - 15 min walk/P40 trycicle - to SMC and city center. We had a great view to Mayon. Downstairs nice, clean and the front desk staff has been very nice. However, first floor up the impression changes. The room we had had a good size, but has not seen a broom or duster in a while. The spiderwebs behind and below the bed have been there long time, although we encountered only two cockroaches. We did not use the cabinets which were far too dirty and lived out of the suitcases. The faucets/shower head had buildup to a point that the water sprayed literaly everywhere. Although hot water was available after a while, we had to clean the drain numerous time to get rid of water slowely. No room service or new bed spread change in a week. Aircon was noisy but worked fine. No AirCon in the walkways. Breakfast was rice and meat, just enough portion to get you started, as well as one cup of coffee. 2nd cup cost P60. Suitable for easy to satisfy travelers, although about P-2500 per night is steep for the quality received.
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Date of stay: July 2023
Value
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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meg g wrote a review Jun 2023
1 contribution
I will just give a list of why I'm rating this hotel poorly, very disappointing experience (I have to share): Small cockroaches seen No hot shower Hot room - the aircon is not able to cool the room appropriately. Poor customer service - we asked for water and they ask us to go down to get it (we are on the 3rd floor and they don't have an elevator). No heater or access to coffee or hot water. Beds are very standard, not soft, just an average room I thought it will be a suite, but it's more of an apartelle feel, not worth the price.
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Date of stay: May 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: Avoid this hotel if you have other options
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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angie wrote a review Jul 2020
8 contributions1 helpful vote
WORST hotel I've ever experienced. Dirty linens. Bathroom smells like moss. I don't know if they even scrub the bathroom. The faucets and shower are full of thick watermarks that looks like never been scrubbed for a long time. There's no room cleaning service everyday from the housekeeping so what I did, I just asked the housekeeping to give me 1 set of linens and I'm the one who changed all linens in my room. I checked in, I paid, and then this kind of service is what you gonna give?
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Date of stay: July 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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einhorrido wrote a review Mar 2020
Doncaster, United Kingdom218 contributions69 helpful votes
This hotel is comfortable and clean. The WiFi works well and the staff are polite and efficient. Good value for money. I would go back. Being unable to stay until breakfast was served, staff prepared a packed breakfast for me. It was ready on check out.
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Vera_9801 wrote a review Feb 2020
Thornhill, Canada3 contributions1 helpful vote
bad stay away very deceiving staff will not honour original prices at time of arrival - STAY AWAY. no toilet paper, water barely comes out of “rainfall” style shower. poor customer service, not willing to make up for their short comings
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Date of stay: February 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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RickN6900 wrote a review Oct 2019
Lakewood, California149 contributions92 helpful votes
Had three nights and it was a good stay. The shuttle was waiting when we arrived and the staff were friendly and helpful with a special thanks to Lui who carried our bags up the stairs for us since there is no elevator. I liked this location for a couple of reasons with the first being it's location to the airport being just a few minutes drive. The other reason was the fact that it was quiet and peaceful to sleep. Breakfast was okay and enough to get you going. Coffee is good and strong. The wifi worked well, the room was clean, air conditioning was good and the view of Mayon was great. I did enjoy my stay there and would do so again. Thanks for everything Casablanca Suites.
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Date of stay: October 2019
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Aleks F wrote a review Aug 2019
Oslo, Norway12 contributions17 helpful votes
Resting before travel further south to Matnog. Can come again, nice place, nice staff. Great food. Nothing to complaine about. We where 10 persons in 5 rooms. Nice place for overnight stay, either going south by car or by flight to another destination.
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Date of stay: August 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from CASABLANCA S, Manager at Casablanca Suites
Responded Sep 20, 2019
Hello Aleks, Greetings from Casablanca Suites. We are glad that you have enjoyed your stay with us. We will be glad to see you again on your next visit. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Victorianlad wrote a review Oct 2018
Melbourne, Australia17173 contributions5476 helpful votes
It is rarer for travellers to be 'walk ins' these days but I did that here on a Saturday and paid P3600 including breakfast. The hotel has an airport shuttle but I came by bus from Matnog to Daraga and had a 15 minute tricycle trip. All 19 rooms are accessed by stairs to the second floor, so unsuitable for the disabled. My room, 219 was at the end of the corridor and.adjacent to the bedding storage room but with one exception at 0320 hours, staff were quiet. The King bed was rather firm. Thankfully, it had a top sheet, not just a doona. Linen was good quality. The non rubber, more confortable pillows were small. There was a table and two chairs plus a good desk and chair. WiFi was fast and efficient. A Panasconic unit provided aircon. It was an older type but not deafening, and was efficient. The room had a view of Mt Mayon volcano, often with its cone shrouded in cloud. The minibar was well stocked with San Miguel beer and Coke at P70 and Cheetos and Nagarama, the latter being cracker nuts, at P20. The carpet was orange carpet squares, hardwearing but unromantic. There was a long shelf that I used for luggage plus a portable one. The shelf plus the wardrobe and one bedside table had chips or strips off them. This did not affect my stay but it might if one was having a romantic liaison. Lighting was excellent and drapes good at keeping out light. There was some noise from the road and talking from patrons at the German cafe below but it was not too bad. The bathroom was compact but the rainshower excellent. The two curtains provided made me feel like I was in hospital. The hot water arrived quickly. Free shampoo, soap and a couple of other toiletries were provided. A mirror in the bedroom assisted ablutions. Kenneth, a room boy efficiently rid my sandals and reef shoes of sand fir P100. Christian was also helpful. Thr room safe was of a modern design. First its bolts needed replacing. Later, it failed to open so.I again had to summon a staff member. The breakfast was limited. The cafe was out of bacon. Only after I asked was half a mango provided to supplement the apple and delicious watermelon that had been the fruit platter. But the cafe lacked banana, yet it is widely available. The two female front desk receptionists were OK but I asked the first one about Mass times at the Legazpi Catholic Cathedral but she did not know. She should have offered to look it up on the Internet as.I later found there were Masses in English at times like 0930 hours on a Sunday. No initiative. Some tiles at the entrance on the riadway also need replacing.
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Date of stay: October 2018
Value
Service
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Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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stbriones wrote a review May 2018
Imus, Philippines3 contributions1 helpful vote
This is one of the best hotels i have stayed at so far. It felt exclusive and the facilities matched this for business travelers most of the time. The room has the best layed out; the food/breakfast is excellent; and the hotel front desk staff was accommodating and always deal with a smile. CONGRATULATIONS!!
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Date of stay: May 2018Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from CASABLANCA S, Manager at Casablanca Suites
Responded May 23, 2018
Hello Sir/Madam; Greetings from Casablanca Suites! We are glad that we have served you well during your stay with us. Until your next visit. Thank you and God bless.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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piquak p wrote a review Jan 2018
Rancho Cucamonga, California151 contributions104 helpful votes
By American hotel standards this hotel's facilities would be between budget and mid-range, with a really nice view of Mayon volcano from our room. The hotel is just a few minutes away from the airport but outside of the heart of the city. As such, it is a good place to rest but is not the place to spend an entire day. There are limited options for food and shopping nearby, so we ended up eating many meals at the hotel. The hotel food that was served was good (especially the Bicol dishes), but only about half of the items on their menu were actually available. The hotel staff speaks English, although sometimes you may have to repeat yourself or ask them to repeat themselves.
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Date of stay: December 2017
Rooms
Cleanliness
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from CASABLANCA S, Manager at Casablanca Suites
Responded Jan 29, 2018
Thank you Sir for your feedback. Be rest assured that we will do our best to serve you better next time. Have a blessed day ahead.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₱1,888 - ₱2,804 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonBicol RegionAlbay ProvinceLegazpi
NUMBER OF ROOMS
19
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CASABLANCA SUITES - UPDATED 2023 Hotel Reviews & Price Comparison (Legazpi, Philippines) - Tripadvisor

Frequently Asked Questions about Casablanca Suites
Which popular attractions are close to Casablanca Suites?
Nearby attractions include Chilo Bar (1.0 km), St Gregory the Great Cathedral (0.9 km), and SM City (0.8 km).
What are some of the property amenities at Casablanca Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Casablanca Suites?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Casablanca Suites?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Casablanca Suites?
Yes, free parking is available to guests.
What are some restaurants close to Casablanca Suites?
Conveniently located restaurants include Tong Yang Sm City Legazpi, Colonial Grill, and Small Talk Cafe.
Does Casablanca Suites have an airport shuttle?
Yes, Casablanca Suites offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Casablanca Suites have airport transportation?
Yes, Casablanca Suites offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Casablanca Suites?
The staff speaks multiple languages, including English and Filipino.
Are there any historical sites close to Casablanca Suites?
Many travellers enjoy visiting St. Agnes' Academy Historical Marker (0.9 km), Labanan Sa Legazpi Historical Marker (1.7 km), and Stilianopulos Building (1.8 km).