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Purok 1 Barangay 33 Peñaranda St., Legazpi, Luzon Philippines
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Traveler (26)
Room & Suite (12)
Dining (3)

About

#1 of 33 hotels in Legazpi
Location
Cleanliness
Service
Value
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Internet
Pool
Bar / lounge
Restaurant
Children Activities (Kid / Family Friendly)
Spa
Room features
Air conditioning
Room service
Safe
Clothes rack
Room types
Non-smoking rooms
Good to know
HOTEL STYLE
Business
Languages Spoken
Filipino
43Reviews0Q+A6Room tips
Traveler rating
  • 30
  • 6
  • 3
  • 1
  • 3
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MissJha wrote a review Feb 2020
1 contribution1 helpful vote
Recommending this hotel for those travelling in Legazpi City. Had a great time when i stayed here. Foods served are all mouth watering (kudos to chefs here, 👌), enjoyed my breakfast here too. Oh by the way, you should really try their taho, promise it's very delicious! But the thing i loved most in this hotel is the hospitality of the staffs. Staffs from the reception will really make you feel at home and actually everybody whom i encountered and had talked to when i was here were all very accommodating. Will never forget too the "chikas" with the staff and there's never a dull moment whenever i go to the lobby. I'll definitely come back here and will invite more of my friends or co-workers. Kamsahamnida Oriental Albay! 🥰🥰
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from DutyM29, Manager at The Oriental Albay
Responded 27 Feb 2020
Dear @jhaz2020 Thank you for sharing your experience and for recommending The Oriental Albay. Our team will be happy to learn that you've enjoyed your stay and appreciated our service. Our team is looking forward to your next stay and to another “chika” with you! :) -The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John Yao wrote a review Feb 2020
1 contribution1 helpful vote
Best hotel resto in town.. Food was great and affordable.. staff are very friendly and helpful.. be back for the baby backribs 🤩😉 (best baby back in town) 🤩🤩🤩 good for celebrations and spent the holidays..
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from DutyM29, Manager at The Oriental Albay
Responded 27 Feb 2020
Dear @johnyao0614 Thank you for dining at The Oriental Albay and for posting your review. We are glad you enjoyed our food especially the Baby Back Ribs. We are looking forward to your next visit and we hope you can try our other Best Seller. -The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ariannee wrote a review Feb 2020
Legazpi, Philippines1 contribution1 helpful vote
We booked last Feb 13-14 for our family staycation for the hearts day ❤️ Total experience was incredible. Staff were friendly and accommodating 🤩 Food in Jeremy’s Restaurant were great too, the kids loved it👍😍 A must try hotel in Legazpi! Good job 👍👍👏🏻👏🏻
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from DutyM29, Manager at The Oriental Albay
Responded 27 Feb 2020
Dear @342ariannel, Thank you for posting your review of The Oriental Albay. We are delighted to hear that you had a superb experience with your family during your staycation with us. We look forward to welcoming you back in the near future. -The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
aselchanlionco08 wrote a review Feb 2020
1 contribution1 helpful vote
Their Food is amazing, its more on new cuisines in Legazpi, the style of the resto is different,their buffet is amazing... We visited them twice.. The service is fast, and they always smile... We love the lobby, its so clean, though lightings are a but incomplete. Overall its Good! Its really a boutique hotel, wuth helpful staff... Rooms are fine, but it will be more great with good lightings...
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Date of stay: September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from DutyM29, Manager at The Oriental Albay
Responded 27 Feb 2020
Dear @AselChanLee, Thank you for posting your feedback. We are glad that you enjoyed the great food and great service we have given, we hope to have the opportunity to welcome you back soon here at The Oriental Albay. -The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AniVen18 wrote a review Feb 2020
3 contributions3 helpful votes
The Hotel is a boutique Hotel located at the City Proper,its a smaller hotel compared to the hotel uphill. The staff is really Great, they really help and provide options during our Stay. The Food is Good,the location is Good and their parking is very Big. Overall, its a great stay for our family.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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magellan1563 wrote a review Feb 2020
Manila, Philippines29 contributions55 helpful votes
Having seen the many reviews of this property, we booked a room for a recent business trip Legazpi. Our room was slightly bigger than a shoe box and looked out at a noisy road and dirty canal. It was also our bad luck that our visit was during the same time as a school function. Because of a lack of sound proofing anywhere in the hotel, the noise reverberated and made it seem like a bus station. You could see poor finishing in the rooms, paint peeling, bad lighting and a general feeling of cost cutting everywhere. The bed was not a standard size and the mattress was hard foam. There were no instructions in the phone on how to call reception or the front desk, it left you guessing if you had to reach someone in an emergency. There were no electric outlets to plug the water kettle
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from DutyM29, Manager at The Oriental Albay
Responded 24 Feb 2020
Dear @magellan1563, Thank you for posting your review. The Oriental Albay aims to provide all our guests a pleasant and comfortable stay. We apologize if you have experienced otherwise. We have taken note of your observation on our facility and the concerned department(s) has been called to look into this for our immediate improvement. It is part of our procedure to inform all our guests upon check in to press "0" for any concern and is also indicated on the note given along with the keycard. We take your review positively and is highly appreciated as we remain committed to creating an extraordinary experience with our valued guests. -The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
xxx321xxx wrote a review Feb 2020
Manila, Philippines35 contributions45 helpful votes
One morning we got locked in our room. The interior lock or deadbolt on the counterfeit electronic locking system malfunctioned. There was no instruction how to call the front desk in the room or near the phone, and dialing 0, 1, 9 yielded no replies. If we had not known another guest in the hotel who went to find some help, we could have been in there for much longer. Once advised, the head housekeeper came to attempt to open the door from outside to no avail. He left and sent other people with keys and master keys and to make a long story short, it took them some 30 minutes to finally open the door. These things happen, we understand that, but what followed in terms of service response was beyond inexplicable. When my wife asked to be moved to another room for the
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from DutyM29, Manager at The Oriental Albay
Responded 24 Feb 2020
Dear @xxx321xxx, Thank you for giving us your time to give feedback about your stay at The Oriental Albay. Allow us to take this opportunity to extend our sincerest apologies for the series of unfortunate experiences you’ve had during your stay with us. The comfort, safety, and security of our guests are our top priority and it saddens us to hear about your experience and how poorly you feel our staff handled the situation. Rest assured that the issues and concerns you have raised are already being addressed by the Management. Thank you for letting us know about this, your feedback helps us get better. We hope to serve you again so we can give you a different and more pleasant stay. -The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Migs B wrote a review Jan 2020
1 contribution1 helpful vote
It was such a pleasure of holding the event at Oriental Hotel Albay. The event was very sucessfull because of the efficiency of the hotel staff. All were friendly, keen to details and accomodating to every needs during the event. Will definitely hold another round of event in the hotel. Food is great as well. Especially the Baby back ribs.. 😊
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Date of stay: October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Caloy F wrote a review Jan 2020
1 contribution1 helpful vote
We travel here to have a business meeting with MPBL Comm.Kennerh Duremdes,food was really really good,good ambiance for corporate meetings, staffs are very friendly and accomomdating, attentive with our needs. Will definitly recommend this hotel. Kudos to the management as well as to Miss Eenah that always there to check our needs.
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Date of stay: October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Fem Robles wrote a review Jan 2020
3 contributions
Great hotel as I've been here 4 times"at home"yung feeling.Room is clean and staff is friendly. Food is great and reasonable price.I would definitely recommend this hotel to others having a business trip.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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PRICE RANGE
US$43 - US$63 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonBicol RegionAlbay ProvinceLegazpi
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