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Purok 1 Barangay 33 Peñaranda St., Legazpi, Luzon Philippines
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Traveler (20)
Room & Suite (12)
Dining (3)

About

#1 of 31 hotels in Legazpi
Location
Cleanliness
Service
Value
Property amenities
Free parking
Free High Speed Internet (WiFi)
Internet
Bar / lounge
Restaurant
Children Activities (Kid / Family Friendly)
Room features
Air conditioning
Room service
Safe
Clothes rack
Room types
Non-smoking rooms
Good to know
HOTEL STYLE
Business
Languages Spoken
Filipino
41Reviews0Q+A5Room tips
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Howard W wrote a review May 2022
United Kingdom64 contributions6 helpful votes
We used the hotel as an overnight stay twice when switching between wakeboarding at CWC, climbing Mount Mayon, heading to Donsol and flying out to Cebu. My planning of the trip left much to be desired and I actually booked the wrong night for the first one! Thankfully, the front desk staff (Mart and a lady whose name I forget) handled the situation very fairly and averted a lot of stress! Next on my list of failings was forgetting a charger cable – again the staff at the hotel (Mark this time) came to our rescue. The hospitality extended to the restaurant staff as well, the lady on duty answered loads of questions and took a genuine interest in our trip – I’d say the staff are the biggest asset of the hotel. Both times we had really early starts ~4:30am and the hotel provided a breakfast to go and checking out was smooth both times. The hotel is less than a year old, so the rooms were in good condition and spacious enough. There’s also a pool and an outdoor bar, which we didn’t have time to check out, but would have been great after climbing the mountain.
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Date of stay: April 2022
Cleanliness
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Sleep Quality
1 Helpful vote
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arkitraveler wrote a review Mar 2022
Quezon City, Philippines156 contributions15 helpful votes
+1
We reserved for an overnight stay and here are some points good/average/not so good (I won't say bad because their hotel is new and tourism, hotels are just getting back on their feet from pandemic) The rates: 3,500 for a room What's in the room: 2 queen size bed 👍👍👍 Area is ample for the room 👍👍👍 The Furniture - one hanging desk for your personal stuff and can be used as desk for working using laptops But I think it's not yet fully completed because the outlet is not easily accessible (please provide grommet at the desk for outlet socket access) Kettle is plugged either on the side table or inside the bathroom lavatory counter. -No small fridge (which a 3,500 room rate should have) - Wardrobe open cabinet is nice - space for shoes is okay too! -one bedside table with drawer -rack for luggage -TV and heater (but ours was currently not working so 😩 nah for me) bathroom: a bit tight, shower should be located where the lavatory counter is, and lavatory counter should be at the location of the shower... With Bidet, trash in, tissue, big mirror, spacious lavatory counter, the glass partition should be check, purposed of preventing the water splashing all over the bathroom is not achieved. Please add robe hooks 😊 Complimentaries: toothbrush, toothpaste, soap and refillable pump shampoos and conditioner 👍👍👍👍👍 sachets of tea, coffee, sugar, creamer and 2 bottled water Cleanliness: 1 to 10. I give 8 ❤️. Amenities Pool, Cafe, open bar (the bar code) Wide parking spaces Spa and massage rooms Service Guards are polite and gives good assistance especially to pwd's My mom is well assisted. Crew: They are limited but so far needs extra effort when in greeting guests. The tone of greetings and smiling eyes are good impressions for guests. Service - we asked for the luggage cart and it took 20 mins to arrive when we are about to check out. We asked for extra pillow around 5:30pm and it was not provided, we left the room for dinner arrived 10pm And asked again for the pillow. 15mins then it was delivered. Food : complimentary breakfast Is good. With coffee too ❤️ We haven't ordered other in their menu So I can't rate much for the food. Ambience - nice and clean, Bravo! for the stairs, you will never get tiring going up nor down. Elevator is okay to!!! Overall - it's an average stay but with potential to be awesome. And probably next visit would be much better. Looking forward to PROXY BY the Oriental Hotel!!!
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Date of stay: March 2022Trip type: Traveled with family
Room Tip: Verify their updated complimentary deals and max person per room to avoid confusion in payments ☺️
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1 Helpful vote
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MyraLiza wrote a review Jul 2021
Luzon, Philippines34 contributions4 helpful votes
The hotel is clean but don't expect too much for the wifi internet is s**** but the room is fine. and it's a fien stay though food is affordable and good. and it's just around the city so there is no problem for the transpo the guard will just call you a tricycle.
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Date of stay: October 2020Trip type: Traveled with friends
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Barty wrote a review Jan 2021
Philippines6 contributions
We loved the spacious queen-sized bedroom but they didn't give us bathrobes and flip flops that I saw in the picture. The bed is great and very comfortable. The phone in our room wasn't working. The TV channels are boring. It didn't have HBO. The bathroom would have been great if not for the faulty faucet and shower. The water pressure fluctuated and the warmth of the shower wasn't consistent. Our room was on the 5th floor so I think there was an issue due to the elevation. We availed of the complimentary breakfast worth p500 and we got a fried egg, the worst ever pair of meat loaves (probably of the cheap MaLing brand) and cup of unsatisfactory brewed coffee. For this price range I expected way way better. It ruined our experience of this premium looking hotel.
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Date of stay: January 2021
Rooms
Service
Sleep Quality
Room Tip: The parking is at the back of the hotel and is an open ground. Drop your luggage at the lobby...
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Response from General Manager, General Manager at The Oriental Albay
Responded 5 Feb 2021
Dear badSimpson, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We will be investigating these concerns and we will do the necessary. Furthermore, you may email me at edel.antonio@theorientalhotels.com should you wish to discuss further. We are looking forward to your next visit, I can assure you that we will do our best to give you the great hotel experience you had with us before that so many of our guests have grown so fond of. Sincerely, Edel C. Antonio General Manager
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Indie BT wrote a review Jan 2021
Legazpi, Philippines60 contributions2 helpful votes
This hotel is new but the "feel" of this resto is old and moldy. The smell was moldy and the ambiance gloomy. The food so-so. They have limited food choices; even for their coffee, the only available was brewed coffee. The food and experience, forgettable. One good thing about this was that the waiter who served us was nice, attentive, and friendly.
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Date of stay: January 2021Trip type: Traveled with friends
1 Helpful vote
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Response from Duty Manager, General Manager at The Oriental Albay
Responded 11 Jan 2021
Dear Ms. Indie BT, Thank you for taking the time to share your feedback. While we wish you had a better experience, feedback like this is very important for us to learn from and use to improve our hotel services. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We will be investigating these concerns and we will do the necessary. Furthermore, you may email me at edel.antonio@theorientalhotels.com should you wish to discuss further. We are looking forward to your next visit, I can assure you that we will do our best to give you the great hotel experience you had with us before that so many of our guests have grown so fond of. Sincerely, Edel C. Antonio General Manager
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Edra B wrote a review Aug 2020
1 contribution3 helpful votes
Given that I was placed on quarantine since July 31 and had been given the runaround by the health authorities of Legazpi City, I would have been completely lost without the help of the hotel management, especially its manager Edel Antonio. I am happy that I decided to stay here. The staff are polite, helpful and very accommodating. I always liked the Oriental brand having been to the Oriental Legazpi a number of times several years back when I was based in the city from 2011 to 2015. And my belief in this brand has been reaffirmed by my stay here. I wish to be one of the first to be at Oriental Legazpi when it reopens.
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Date of stay: August 2020
Location
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Trip type: Traveled on business
5 Helpful votes
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Response from General Manager, General Manager at The Oriental Albay
Responded 11 Jan 2021
Dear Ms. Edra B, Thank you so much for taking your precious time to share your great feedback. Rest assured that we will not stop in improving more on our services. Furthermore, you may email me at edel.antonio@theorientalhotels.com should you wish to reserve your future bookings. We are looking forward to your next visit, I can assure you that we will do our best to give you the great hotel experience you had with us before that so many of our guests have grown so fond of. I will let you know for sure once our other hotel property, The Oriental Legazpi when it re-opens. Sincerely, Edel C. Antonio General Manager
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AB001 wrote a review Mar 2020
1 contribution
This was a last minute booking which was recommended by my mama who stayed here 2 months ago. The hotel is fairly new so room facilities were excellent, the shower had 'real' hot water with excellent water pressure - this is hard to find in many local hotels. Staff were incredibly welcoming and helpful and the pool was nice though it could do with some sun lounges. The bedding was super comfortable and I have requested the brand of pillows because they were 5/5 👌.
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Date of stay: February 2020Trip type: Traveled as a couple
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Sakura wrote a review Feb 2020
1 contribution1 helpful vote
Been here in Bicol for quite sometime now. And I really love how welcoming and loving the people here, specially in The Oriental Albay. Their welcoming and friendly ambiance are enough to make you feel at home. Staffs are always smiling and very accomodating. The food is superb and the service is great. Oriental Albay is just boutique hotel but the service and the experience is far beyond from what a boutique hotel could offer. All in all, I really love this place and definitely will be back soon. ❤
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Date of stay: February 2020Trip type: Traveled on business
1 Helpful vote
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Response from DutyM29, Manager at The Oriental Albay
Responded 27 Feb 2020
Dear @Bleu1997, Thank you for posting your review and sharing your experience. It warms our heart to receive such an appreciation for our team’s effort. The Oriental Albay is your home in Legazpi. We are looking forward to your next visit! -The Management
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MissJha wrote a review Feb 2020
1 contribution1 helpful vote
Recommending this hotel for those travelling in Legazpi City. Had a great time when i stayed here. Foods served are all mouth watering (kudos to chefs here, 👌), enjoyed my breakfast here too. Oh by the way, you should really try their taho, promise it's very delicious! But the thing i loved most in this hotel is the hospitality of the staffs. Staffs from the reception will really make you feel at home and actually everybody whom i encountered and had talked to when i was here were all very accommodating. Will never forget too the "chikas" with the staff and there's never a dull moment whenever i go to the lobby. I'll definitely come back here and will invite more of my friends or co-workers. Kamsahamnida Oriental Albay! 🥰🥰
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Date of stay: February 2020Trip type: Traveled solo
2 Helpful votes
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Response from DutyM29, Manager at The Oriental Albay
Responded 27 Feb 2020
Dear @jhaz2020 Thank you for sharing your experience and for recommending The Oriental Albay. Our team will be happy to learn that you've enjoyed your stay and appreciated our service. Our team is looking forward to your next stay and to another “chika” with you! :) -The Management
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John Yao wrote a review Feb 2020
1 contribution1 helpful vote
Best hotel resto in town.. Food was great and affordable.. staff are very friendly and helpful.. be back for the baby backribs 🤩😉 (best baby back in town) 🤩🤩🤩 good for celebrations and spent the holidays..
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Date of stay: February 2020Trip type: Traveled with family
2 Helpful votes
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Response from DutyM29, Manager at The Oriental Albay
Responded 27 Feb 2020
Dear @johnyao0614 Thank you for dining at The Oriental Albay and for posting your review. We are glad you enjoyed our food especially the Baby Back Ribs. We are looking forward to your next visit and we hope you can try our other Best Seller. -The Management
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PRICE RANGE
US$57 - US$61 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonBicol RegionAlbay ProvinceLegazpi
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Frequently Asked Questions about The Oriental Albay
Which popular attractions are close to The Oriental Albay?
Nearby attractions include Ayala Malls Legazpi (0.7 km), A. Bichara Silverscreens Entertainment Center (0.6 km), and Pacific Mall (1.0 km).
What are some of the property amenities at The Oriental Albay?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The Oriental Albay?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Oriental Albay?
Yes, free parking is available to guests.
What are some restaurants close to The Oriental Albay?
Conveniently located restaurants include Colonial Grill, Sibid-Sibid, and DJC Halo Halo.
Are there any historical sites close to The Oriental Albay?
Many travellers enjoy visiting St. Agnes' Academy Historical Marker (2.6 km), Stilianopulos Building (0.7 km), and Labanan Sa Legazpi Historical Marker (0.8 km).