PROXY by The Oriental Albay
Peñaranda Purok 1 Barangay 33, Legazpi, Luzon 4500 Philippines
Lowest prices for your stay
$63
Fully refundable before Sun, Oct 8
Get rewarded with One Key
$63
Fully refundable before Sun, Oct 8
Get rewarded with One Key
$63
$45
Fully refundable before Sun, Oct 15
Travelocity$63
Agoda.com
StayForLong
View all 10 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (55)55
Room & Suite (12)
Dining (3)
About
#2 of 35 hotels in Legazpi
Location
Cleanliness
Service
Value
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Internet
Pool
Bar / lounge
Restaurant
Children Activities (Kid / Family Friendly)
Laundry service
Room features
Air conditioning
Room service
Safe
Clothes rack
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
Filipino
Location
53Somewhat walkable
Grade: 53 out of 100
23Restaurantswithin 1 km
10Attractionswithin 1 km
46Reviews0Q+A6Room tips
Reviews
Traveler rating
- 31
- 7
- 4
- 1
- 3
Time of year
Traveler type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
Room was ok- no view of Mr Mayon from our window. No refrigerator in room. Electronic locks were difficult to open. Noise from the street very loud; best to get room facing creek. We were not told that hotel is pet friendly. So two dogs were loudly barking in one of the rooms on our floor. Late at night and early morning. I just feel like we have our rights too as paying customers for a restful sleep. There was ample parking In the back. Breakfast was ok- no fruit and bread. And by 8:30am - food was already cold. Best thing about this hotel was the spa. We were very happy with the cleanliness and service.
Read more
Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
One of the best boutique hotels we have stayed in the Philippines. The staffs are amazing, the food was great, the accommodation is very relaxing. We also tried their spa- very relaxing too. We also had a nice view of Mt. Mayon- the most photographed Volcano in the World.
Read more
Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I booked this hotel last minute. I was planning to book a different one but my former student offered this with a discount so I grabbed it. It was a good decision! The room was spacious, clean. The bed, comfy. There's a buffet breakfast. The parking was also huge. One area for improvement is that i think they should improve the taste of their food. I mean, it's so-so.
Read more
Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Booked this hotel for our 2 nights stay in Legazpi because of good reviews. Our experience though was quite the opposite. We booked two twin deluxe room but was given one queen deluxe instead. We asked the queen to be changed to deluxe and have the room ready when we get back from our day exploring. Upon arrival back to the hotel, the front desk had no idea of our request. We had to recount everything that was agreed upon earlier and this took more than 15 minutes of arguing with the staff. Earlier, as we were about to enter one of the rooms, there was a couple behind us which we learned was also assigned the same room. This will have consequence later on during checkout. Housekeeping did not clean our rooms despite having the make up room sign on. We had to call front desk and ask them to send someone to clean the rooms and bathrooms. Hotel only provided towels. No face or hand towels. We requested either hand or face towel and was told we had to pay extra for the face towel. They did not have any hand towels. Also requested to borrow hair dryer. Again, was told they did not have any. Bedsheets also had damp smell. At checkout, we were billed for use of the spa. We informed front desk that we did not avail of any spa service and that it may have been the couple who was also assigned the same room number as us at check-in. We were told to wait while they confirm the charge. The girl attending to us proceeded to entertain other guest and had us waiting for more than 20 minutes. We had to ask someone else to look into the matter and cause a bit of a commotion before they attended to us. Overall, a nightmare of an experience. Please avoid at all cost.…
Read more
Date of stay: August 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
+1
Very accommodating and friendly, from the reservations by Ms Catherine (gave us corporate discount and waived the holiday surcharge), Ms Wendy (answering all my queries politely) and Max of frontdesk (giving me the room with best view “Mayon Volcano”) and all staff with smile. They will greet you everywhere. All amenities (pool, spa, resto and bar) were above standards except the creek inside the compound. When you open the windows, mosquitoes will come in and the smell of the creek also. There were ants in the room. Iron and iron board requested not high quality. Although, Since the pandemic, I make it a point to bring all the necessary disinfection tools (UV lights, lysol wipes and solution) and all beddings and personal towels. The food (altho it’s plated since pandemic) was so good, esp the vinegar. Nevertheless, it outweighs the hospitality that we felt. Thank you Proxy by The Oriental Albay!!! Worth the 12 hours trip! Definitely we will back with the whole family. Kudos!!! 👍👍…
Read more
Date of stay: June 2022Trip type: Traveled as a couple
Room Tip: If you’re on a business trip, call the manila reservations and look for Ms. Catherine.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We used the hotel as an overnight stay twice when switching between wakeboarding at CWC, climbing Mount Mayon, heading to Donsol and flying out to Cebu. My planning of the trip left much to be desired and I actually booked the wrong night for the first one! Thankfully, the front desk staff (Mart and a lady whose name I forget) handled the situation very fairly and averted a lot of stress! Next on my list of failings was forgetting a charger cable – again the staff at the hotel (Mark this time) came to our rescue. The hospitality extended to the restaurant staff as well, the lady on duty answered loads of questions and took a genuine interest in our trip – I’d say the staff are the biggest asset of the hotel. Both times we had really early starts ~4:30am and the hotel provided a breakfast to go and checking out was smooth both times. The hotel is less than a year old, so the rooms were in good condition and spacious enough. There’s also a pool and an outdoor bar, which we didn’t have time to check out, but would have been great after climbing the mountain.…
Read more
Date of stay: April 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
+1
We reserved for an overnight stay and here are some points good/average/not so good (I won't say bad because their hotel is new and tourism, hotels are just getting back on their feet from pandemic) The rates: 3,500 for a room What's in the room: 2 queen size bed 👍👍👍 Area is ample for the room 👍👍👍 The Furniture - one hanging desk for your personal stuff and can be used as desk for working using laptops But I think it's not yet fully completed because the outlet is not easily accessible (please provide grommet at the desk for outlet socket access) Kettle is plugged either on the side table or inside the bathroom lavatory counter. -No small fridge (which a 3,500 room rate should have) - Wardrobe open cabinet is nice - space for shoes is okay too! -one bedside table with drawer -rack for luggage -TV and heater (but ours was currently not working so 😩 nah for me) bathroom: a bit tight, shower should be located where the lavatory counter is, and lavatory counter should be at the location of the shower... With Bidet, trash in, tissue, big mirror, spacious lavatory counter, the glass partition should be check, purposed of preventing the water splashing all over the bathroom is not achieved. Please add robe hooks 😊 Complimentaries: toothbrush, toothpaste, soap and refillable pump shampoos and conditioner 👍👍👍👍👍 sachets of tea, coffee, sugar, creamer and 2 bottled water Cleanliness: 1 to 10. I give 8 ❤️. Amenities Pool, Cafe, open bar (the bar code) Wide parking spaces Spa and massage rooms Service Guards are polite and gives good assistance especially to pwd's My mom is well assisted. Crew: They are limited but so far needs extra effort when in greeting guests. The tone of greetings and smiling eyes are good impressions for guests. Service - we asked for the luggage cart and it took 20 mins to arrive when we are about to check out. We asked for extra pillow around 5:30pm and it was not provided, we left the room for dinner arrived 10pm And asked again for the pillow. 15mins then it was delivered. Food : complimentary breakfast Is good. With coffee too ❤️ We haven't ordered other in their menu So I can't rate much for the food. Ambience - nice and clean, Bravo! for the stairs, you will never get tiring going up nor down. Elevator is okay to!!! Overall - it's an average stay but with potential to be awesome. And probably next visit would be much better. Looking forward to PROXY BY the Oriental Hotel!!! …
Read more
Date of stay: March 2022Trip type: Traveled with family
Room Tip: Verify their updated complimentary deals and max person per room to avoid confusion in payments ☺️
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
The hotel is clean but don't expect too much for the wifi internet is s**** but the room is fine. and it's a fien stay though food is affordable and good. and it's just around the city so there is no problem for the transpo the guard will just call you a tricycle.
Read more
Date of stay: October 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We loved the spacious queen-sized bedroom but they didn't give us bathrobes and flip flops that I saw in the picture. The bed is great and very comfortable. The phone in our room wasn't working. The TV channels are boring. It didn't have HBO. The bathroom would have been great if not for the faulty faucet and shower. The water pressure fluctuated and the warmth of the shower wasn't consistent. Our room was on the 5th floor so I think there was an issue due to the elevation. We availed of the complimentary breakfast worth p500 and we got a fried egg, the worst ever pair of meat loaves (probably of the cheap MaLing brand) and cup of unsatisfactory brewed coffee. For this price range I expected way way better. It ruined our experience of this premium looking hotel.
Read more
Date of stay: January 2021
Rooms
Service
Sleep Quality
Room Tip: The parking is at the back of the hotel and is an open ground. Drop your luggage at the lobby...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at PROXY by The Oriental Albay
Responded Feb 5, 2021
Dear badSimpson, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We will be investigating these concerns and we will do the necessary. Furthermore, you may email me at edel.antonio@theorientalhotels.com should you wish to discuss further. We are looking forward to your next visit, I can assure you that we will do our best to give you the great hotel experience you had with us before that so many of our guests have grown so fond of. Sincerely, Edel C. Antonio General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is new but the "feel" of this resto is old and moldy. The smell was moldy and the ambiance gloomy. The food so-so. They have limited food choices; even for their coffee, the only available was brewed coffee. The food and experience, forgettable. One good thing about this was that the waiter who served us was nice, attentive, and friendly.
Read more
Date of stay: January 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Duty Manager, General Manager at PROXY by The Oriental Albay
Responded Jan 11, 2021
Dear Ms. Indie BT, Thank you for taking the time to share your feedback. While we wish you had a better experience, feedback like this is very important for us to learn from and use to improve our hotel services. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We will be investigating these concerns and we will do the necessary. Furthermore, you may email me at edel.antonio@theorientalhotels.com should you wish to discuss further. We are looking forward to your next visit, I can assure you that we will do our best to give you the great hotel experience you had with us before that so many of our guests have grown so fond of. Sincerely, Edel C. Antonio General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$47 - $57 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonBicol RegionAlbay ProvinceLegazpi
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingPROXY BY THE ORIENTAL ALBAY - UPDATED 2023 Hotel Reviews & Price Comparison (Legazpi, Philippines) - Tripadvisor
Frequently Asked Questions about PROXY by The Oriental Albay
Which popular attractions are close to PROXY by The Oriental Albay?
Nearby attractions include Pacific Mall (1.0 km), Ayala Malls Legazpi (0.7 km), and A. Bichara Silverscreens Entertainment Center (0.6 km).
What are some of the property amenities at PROXY by The Oriental Albay?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at PROXY by The Oriental Albay?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at PROXY by The Oriental Albay?
Yes, free parking is available to guests.
What are some restaurants close to PROXY by The Oriental Albay?
Conveniently located restaurants include Colonial Grill, Sibid-Sibid, and Waway's.
Are there opportunities to exercise at PROXY by The Oriental Albay?
Yes, guests have access to a pool during their stay.
Are there any historical sites close to PROXY by The Oriental Albay?
Many travellers enjoy visiting St. Agnes' Academy Historical Marker (2.6 km), Stilianopulos Building (0.7 km), and Labanan Sa Legazpi Historical Marker (0.8 km).