Smiles and genuine words of welcome greeted our party of 2 children and 1 adult upon entering the bright & airy reception area. We were offered homemade ice tea in the middle of a tropically hot & humid afternoon, while swiftly completing the check-in. Discreet help was at hand to get our bags to our room, that had been pre-cooled with ample air conditioning. The pleasant pool of the inner courtyard was our afternoon oasis after a half-day of action and fun in the great outdoors of the region. The restaurant had some delicious dinner options for the whole family, but you should expect to pay the usual hotel premium, compared to what's available in the immediate vicinity of the establishment. Still, the quiet, clean, comfortable and cool settings were making it all worth it for us, at the end of an exciting but tiring week of touring remote areas of the country. Reception had pre-arranged a complimentary van to the airport at 05:30am the next day, and we were sent off with more smiles and greetings, as well as packed breakfast bags for the way! All in all, a highly recommendable experience at Hotel St. Ellis, with my only caveat being that the maintenance of some key areas (e.g. bathrooms and showers) would benefit from a special touch of attention, given the tropical climate of the region, in order to keep them in optimal conditions.…
I booked an overnight stay at Hotel St. Ellis with my Mom so we can do a Legazpi/ Daraga city tour after our two-night stay in Misibis Bay Resort, which is their sister company. Hotel St. Ellis and its facilities are old but clean and comfortable. The location is also good as it is very near the Ayala Mall and other establishments. Public transport is very accessible too. Upon our arrival, the receptionist upgraded our room at no extra charge. What I am very appreciative of, however, is that their room rate includes a transfer from the hotel to the airport. The receptionist just needs to be informed ahead of time so he/ she can book the car. If you have some business to do in Legazpi City, I’d recommend Hotel St. Ellis for short stays.
Friendly staffs with excellent service especially in Frontdesk and in Restaurant every request has been accommodated well and in time. Place is accessible since it is nearby many establishments. They also offer excellent Food. Hotel is highly recommended.
I had a terrible experience from this hotel last June 6, 2021. The elevators were not working, the lobby had no lights and airconditoning until 8am. I was checked in at the top most floor even when I specifically told them that it was my wedding that day. I was walking up and down due to my pictorial and change outfits and it was really tiring. I won't recommend this hotel. Not comfortable at all.
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