Hotel Casiana has the necessities to make a stay comfortable. What made it extra special is some of their staff. A big thank you to Cedric from the concierge who was always happy to assist us and to Sam from housekeeping who always took an extra step to make our room extra clean and cozy. Wonderful staff always make a difference, because of this will definitely consider staying again.
Thank you for my friend who referred hotel casiana to us. It was truly great to stay here, my kids really enjoyed it. The rooms are very clean and the bed was very comfy (I also want to know where they got those pillows 🤭) . We've got the room that facing pool side view, where the sun also rises. It has also a balcony so it is so nice to have a morning coffee there. They have heated pool, restaurant, gym and cafe on which i love their coffee and cheese roll, really, kudos to beatriz of cafe. They said they will have the kid's playground soon so maybe we will just try it when we come back. Five stars for the service, kudos to the housekeeping staff (I just didnt got the name) that still gave our requests even late night, also to edzelle. We will try their other rooms when we come back to celebrate my birthday, see you again casiana!…
It was a good stay. The staffs are friendly and accommodating. The rooms are clean, spacious and wIth air purifiers. We could almost give 5 stars if not for these minor concerns like no laundry bag, glasses. We still recommend this hotel and definitely be coming back.
This is our first time to stay here and we did not regret trying it. We are very satisfied when it comes to service. We stayed in 3 bedroom suite and it has a quite nice view, having its own balcony. The room is spacious, they also have air purifiers but there are things just missing like a full body mirror 😅. They are also serving a common filipino breakfast buffet, we just hope that they can serve more earlier than their usual time. The staffs are very accommodating. The parking space is also nice. Pls maintain its cleanliness and good ambience of the hotel. ❤️
We have choosed casiana hotel to celebrate our parents anniversary. We are totally satisfied with our stay here coz of the exceptional service we have experienced and the place was very great. Internet was also good, we easily got connected all through our stay. Their pool eas also heated thats why we enjoyed our swimming even if it is late night. For the restaurant, we thought that it is also from enderun so we expect a little too much. Our check-in is hassle free, as well as our check-out, thanks to Mr. mark, Ms. richele and Mr. Michael for assisting us. We will truly recommend this hotel to others.
Booked for 2-night stay in a Deluxe Room and the room was super clean, smells good and with beautiful view. Breakfast is so-so, they serve buffet and expect for a long que, kudos to Cielo of front desk for helping my wife to be prioritized as she's 5 months pregnant and generously offer her contact details for booking upon check out. They have heated pool which is perfect for tagaytay weather. Will definitely come back with my baby soon!
We held an event here and I had an amazing and very convenient stay at Hotel Casiana it wouldn't be possible without the help of Ms. Trisha for accommodating my requests. And also Lyra for the smooth and quick process of check-in. Thank you to all staff. Commendable service!
Thank you to the friendly receptionist and staff of Hotel Casiana, kahit super late na we are able to ask for things and it was delivered on our room. The hotel room is spacious and clean, we love the japanese inspired toilet 😄😂 and fast wi-fi and netflix! 👍👍
We had an amazing stay at your Hotel. Hassle-free reservation. Thanks to Ms. Erleen Reales for assisting us on all our concern with regards to our reservation. Also, to Ms. Layra Santiago of Front Office for being so friendly and accommodating. Super clean room which we really appreciate since we have a senior, All the staff are also very accommodating. 5 star service. We will definitely go back & recommend this hotel.
Hotel Casiana is along the delta of Tagaytay-Nasugbu Hiway. Pretty new, recently opened just before the pandemic. Construction of some parts of the hotel are still ongoing. Breakfast buffet depends on the occupancy. They serve the usual Filipino fare of eggs, dried fish, lugaw, longganisa, etc. The coffee lounge at the ground floor offers the arguably best chocolate cake in town. The pool is heated. We were there during rainy days so swimming in a windy day is a welcome reprieve from usual hot, humid summer. Staff are courteous but need more training to be at par with other seasoned hotels. Overall, our stay was pleasant. Location is almost at the far end of the Tagaytay strip, away from busy traffic. The closest mall is ~20min walk though not too safe as it is a national highway, ~15min walk to Bulalohan restos.…