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Travel safe during COVID-19

What you can expect during your stay

All linens sanitized in high-temperature wash
Face masks required for guests in public areas
Face masks required for staff in public areas
Hand sanitizer available to guests & staff
Regularly sanitized high-traffic areas
Staff required to regularly wash hands

Updated 03/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

A note from Anya Resort Tagaytay

About

4.5

Excellent

231 reviews

#6 of 57 hotels in Tagaytay

Location

Cleanliness

Service

Value

Travelers' Choice

Discover the art of Filipino luxury lifestyle at Anya Resort Tagaytay. Experience the Anya Lifestyle in one of our 78 suites and the variety of culinary offers in- Amra, Anila, and Samira restaurants. Be one with nature as you relax in the lush scenery and let your Anya Experience Assistant cater to your needs throughout your stay. Anya Resort Tagaytay is a member of the Small Luxury Hotels of the world.

Room & Suite (24)24

Full view

Property amenities

Free parking

Free High Speed Internet (WiFi)

Pool

Fitness Center with Gym / Workout Room

Free breakfast

Kids stay free

Children Activities (Kid / Family Friendly)

Airport transportation

Parking

Wifi

Hot tub

Pool / beach towels

Outdoor pool

Heated pool

Yoga classes

Bar / lounge

Restaurant

Breakfast available

Breakfast buffet

Business Center with Internet Access

Conference facilities

Banquet room

Meeting rooms

Spa

Couples massage

Massage

24-hour security

Baggage storage

Concierge

Newspaper

Non-smoking hotel

24-hour check-in

24-hour front desk

Dry cleaning

Laundry service

Room features

Bathrobes

Air conditioning

Housekeeping

Room service

Safe

Minibar

Flatscreen TV

Bath / shower

Seating area

VIP room facilities

Bottled water

Iron

Wake-up service / alarm clock

Refrigerator

Hair dryer

Room types

Non-smoking rooms

Suites

Family rooms

Good to know

HOTEL CLASS

HOTEL STYLE

Luxury

Business

Languages Spoken

English, Filipino

Hotel links

Visit hotel website

231Reviews17Q+A34Room tips

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Kai111 wrote a review Feb 2021

Metro Manila, Philippines295 contributions170 helpful votes

Where's our refund?

We booked 3 rooms at Anya Hotel last December. We were unaware of the age restrictions in Tagaytay. I called up to confirm if we can be allowed to enter the premises and they did say that we cannot. I asked them what the options were and they did say the cancelation with refund was going to possible, and we did. It is almost March without any of the refunds reflecting in our credit card.

Date of stay: December 2020

Location

Cleanliness

Service

Helpful

Response from , Owner at Anya Resort Tagaytay

Responded yesterday

Dear Valued Guest, Let me apologize for the delay on the refund, our third party Atlantis had some challenges with their payment gateway the reason for the delay, we called their attention and they assured us that the refund will be done within this week, and we will monitor until the refund is done. Once again, my apology on this matter and we are working to avoid to happen again. Kind regards, Mikel Arriet General Manager Anya Resort Tagaytay

MLRtravel wrote a review Jan 2021

Luzon, Philippines65 contributions37 helpful votes

Hotel's Favorite

EXCEPTIONAL

If you are looking for a quiet, luxurious, romantic getaway in Tagaytay, away from the crowds then THIS is the resort for you. Few people also means safer during this pandemic. It is more expensive but its worth every cent. Its not perfect, there were some minor lapses like bath towels were missing from the bathroom but rectified immediately and coffee we ordered took an hour (they did not charge us for it as a result). Keep in mind the resort is running at half capacity due to the pandemic. The internet was fast and the garden villa wonderful. However the VERY BEST thing in this resort is the food. EVERYTHING is spectacular. I mean - EVERYTHING. Even their bread basket the bread is freshly baked. Pizza, pasta, burger, steak, lamb, breakfast, salads, even the club sandwich is to die for. If you are looking for a safe place to get away during the pandemic - go here. We stayed for three days two nights and it was heavenly. Thank you Anya! We will be back. …

Date of stay: January 2021Trip type: Traveled as a couple

Helpful

Response from Mikel Arriet, General Manager at Anya Resort Tagaytay

Responded 13 Jan 2021

Dear Valued Guest, Greetings from Anya Resort Tagaytay!! Thank you very much for sharing with us your experience during your last visit with us, we are happy to see you had overall a good stay with us, my apology for the shortfalls that maid happen and for been understandable with the actual situation. We are truly delighted to see that you had a good time with our gastronomical offer, I hope you can visit us once we have in place our new project in collaboration with a well known chef that maid be ready by March this year. Once again, thank you very much for this wonderful feedback. Kind regards, Mikel Arriet General Manager Anya Resort Tagaytay

John F wrote a review Feb 2021

1 contribution

WORST HOTEL IN THE WORLD

This hotel deserves zero star rating. They were very unprofessional & Everything is about money. We booked 4 rooms for our wedding preparation. When we were preparing for the wedding their staff keep coming and holding our photo & videographer even our coordinators bacause of we had to pay for photoshoot fee. Extra person fee. (That we cant accept why they were charging us since the room is good for 4) They also required us to book their function room because of we cannot let our entourage & suppliers wait at the lobby or inside our room that they dont event inform us ahead of time. So whats the point of paying for the photoshoot fee?? Ended up My family was very disappointed to this hotel. You will regret staying in this hotel they are OVERRATED AND WORST hotel in the WORLD!

Date of stay: February 2021Trip type: Traveled with family

Helpful

Response from , Owner at Anya Resort Tagaytay

Responded 6 days ago

Dear Valued Guest, Let me apologize if your experience was not what you were expecting. I will work with my team to avoid this kind of incidents to happen again. Just to be fare, I would like to explain our part. While we had the same weekend 4 wedding preparations, with no untoward incidents. Last September 30, 2020, We sent an email address to Mr Jerald ( the groom), with the room rates, terms and conditions as below sample, for 4 suites. OUR CONCESSIONS: Rates above are based on single on twin occupancy Inclusive of continental breakfast for two person per room Extra person charges Php1,800.00 per head with breakfast included Child policy: Maximum of 2 kids ages 0-12 years old is free of charge for the accommodation. In excess the Hotel shall charge Php 900.00/child Breakfast policy: 0-5 years old is free of charge; 6-12 years old is 50% off from the breakfast rate Rates above are subject to change TERMS AND CONDITIONS: Bringing in of packed meals for the crew is not allowed. Should you require crew meals, the Hotel may provide it at Php 350.00 per person Bringing of food and drinks inside the hotel is strictly prohibited Couple must provide name list of their visitors coming in on their wedding day for the preparation Couple must provide list of their guests and suppliers with the respective vehicle details Photoshoot fee is PHP8,000.00. The HOTEL strictly prohibits racking, sticking and/or hammering any material in the walls, ceiling, floors, doors, fixtures of the venue. Rates are not valid during Super Peak Season (December 24-January 1/ Chinese New Year/ Holy Week) Please take note that we do not guarantee room numbers and villas. Request for Early check in and Late check out is subject to availability. Mr. Jerald requested to wave the photoshoot fee, because you will book for 4 Veranda Suite. Minimum of 10 booked suites to be able to wave the photoshoot fee was our reply. In the exchange of emails, Mr. Jerald asked for the new protocols and rules implemented in the resort. January 17,19,21, 2021, You moved the dates due to travel restrictions, something that we are very flexible and understandable. There was some change on dates again, as i mention, this is very common now a day, for what we are very flexible. February 17, 2021, we sent you the weddings and events guidelines, suppliers directory. TERMS AND CONDITIONS: Bringing in of packed meals for the suppliers are not allowed. Should you require crew meals, the Hotel may provide it at Php 350.00 per person. Family meals may be pre-order or available at our restaurant. Bringing of food and drinks inside the hotel is strictly prohibited Couple must provide name list of their visitors coming in on their wedding day for the preparation Couple must provide list of their guests and suppliers with the respective vehicle details Photoshoot fee is PHP8,000 inclusive of Lobby, Garden, Library and Use of Drone. Rental fee for Holding Area of Entourage (Make up) and Suppliers is at Php5,000 for half day use. The HOTEL strictly prohibits racking, sticking and/or hammering any material in the walls, ceiling, floors, doors, fixtures of the venue. Rates are not valid during Super Peak Season (December 24-January 1/ Chinese New Year/ Holy Week) Please take note that we do not guarantee room numbers and villas. Request for Early check in and Late check out is subject to availability. Standard Check in time is 3:00PM. Check out is 12:00 NN. The Save Sanctuary Guidelines link. Wedding Preparation/Event Guidelines Form. Where you can read. PREPARATION AREA 1. Social distancing must be maintained. In compliance with the IATF ruling of two occupants per room, a separate prep area may be offered at a minimal cost. • Area for HMUA and suppliers- Function Room Rental feel at Php 5,000.00 net (maximum of 5 hrs. use of function room) as this is not allowed in suites.COUPLE AND GUESTS 1. All guests will be required to submit a health declaration form. A link can be sent to them however, guests will need to fill up the form on the day itself and not a day before their arrival. 2. Must wear face mask and face shield. 3. Guests movement will be limited to the general area of the function unless there are no other bookings in the resort. This is to control the spread in case of an asymptomatic guest. 4. Any guest exhibiting symptoms will not be permitted to enter the resort or will be asked to be isolated from the group f or further evaluation of the resort nurse. RESORT/HOTEL1. Existing “New Normal” protocols should be followed. 2. For wedding prep, photo/video shoot is allowed without charge inside bridal suite. With minimal charge of Php 8,000.00 net with use of the resort’s common areas such as; library, lobby, façade/entrance, Tala Garden etc. including the use of drone. 3. Determine a maximum number of people that can use the restrooms at one time. Assign an attendant to help monitor or place a sign at the door to guide guests accordingly. 4. Proposed layout for seating arrangements of wedding ceremonies and reception must be prepared to help give couples an idea of what to expect. Include maximum number of people per table. • This will also help during inquiries and virtual wedding fairs. 4. Thorough disinfection of all the used areas and adjacent areas must be done after the event.5. If possible: • 5.1. staff would be grouped into batches. 1 batch per event and there would be a break of a few days in between. • 5.2. Another option would be the group handling weddings/events will only handle banquets and not be assigned in the restaurant for daily operations. 6. Entrance and Exits: • 6.1. If possible, to indicate the specific entrance and exits for smoother flow of the guests and avoid congestion. 7. Aside from suspension of buffet, cocktails and canapés should be individually served. Due to the outbreak of the 2019 Coronavirus, we subscribe to the guidelines set by the local government authorities on firm health and safety regulations. We request for your understanding in following physical distancing, wearing of face masks and face shields, and other measures to create a safe and low risk environment for all. During your arrival, your Anya Experience Assistant will ask you to sign and fill up a Health Declaration Checklist as required by the Local Government of Tagaytay. Your Safe Sanctuary Health Declaration In compliance with Executive Order No. 26, all suites and restaurants are non-smoking. We have designated smoking areas around the resort. Just ask your Anya Experience Assistant and we will more than happy to lead you where the smoking areas are. The entire team is looking forward to welcoming you home soon. If you have any additional requests upon your arrival, please do not hesitate to let us know. The day of the wedding preparation only 2 suites pushed through and 2 were canceled with no charge. We insisted on getting a holding area for suppliers, entourage and you refused. The attention of Mr. Jerald was called when we counted up to 20 persons in a suite, something unacceptable. The time you decided to avail the holding area. Outside food was purchased, and refused to pay corkage fee, photoshoot fee, extra person charge. I feel very sad to end up in this situation but I found an abuse. Respectfully, Mikel Arriet General Manager Anya Resort Tagaytay

appleautea36 wrote a review Jan 2021

Makati, Philippines1 contribution

Timeless Elegance

My son celebrated his post birthday treat with my husband and friends. The experience was so great and the next time they'd come back would be 2 nights minimum stay at this lovely and beautiful charming resort. They made it a promise to one another to go back and spend more time at Anya. They had so much fun in the outdoor heated pool. Having spent their night in the luxurious bedrooms of the villa were truly amazing. The rooms are so glamorous.

Date of stay: January 2021Trip type: Traveled with friends

Helpful

Response from , Owner at Anya Resort Tagaytay

Responded 6 days ago

Dear Valued Guest, Greetings from Anya Resort Tagaytay! Thank you very much for taking the time to write this review. We are delighted to see you had a wonderful stay with us, and the birthday celebration of your son was success. Despite this pandemic and the consequences, we still can enjoy this life bringing our attention to those things we have around and give us the opportunity to invest in time to ourself, our own personal growth in a natural environment. Anya Resort Tagaytay provides you the space, environment and service to achieve the nirvana and yet one hour and half from Metro Manila. Thank you very much and hope to welcome you soon. kind regards, Mikel Arriet General Manager Anya Resort Tagaytay

Gabriela D wrote a review Jan 2021

1 contribution

Turned us away with out proper compensation or assitance

During the booking process not once did they mention that those over 65yrs old were not allowed accommodation. When we arrived, they basically told us to leave and acted like it was our problem not theirs. They waited for us to just leave and did not make any calls or help find us any other accommodation. They were very haughty and made it seem like they will not correct their attitude or service ethic. So much for a luxury resort

Date of stay: January 2021Trip type: Traveled with family

Helpful

Response from Mikel Arriet, General Manager at Anya Resort Tagaytay

Responded 4 weeks ago

Dear Valued Guest, I would like to apologize for the situation yesterday, as personally I apologized in your presence. We are still under exceptional situation and we request understanding from all parties, guest over 65 years and below 15 years all are not allow due to local ordinance, and this ordinance applies to all hotel and resorts in Tagaytay City. If you choose to book under our web page, that first thing will pop-up is the anti-COVID guidelines and protocols. It is stated the age restriction in that first page. In this times of abnormal situation, we encourage to read the guidelines of each property/establishment, since maid vary from one city to another. We will strengthen our communication and we will strictly implement the ordinances. We kindly request to all guest for understanding and to assist us on this matter as well, in the end of the day, in one way or another we always loose. Anya Resort Tagaytay has all anti-COVID guidelines in the web page, we usually communicate from our social media the most important guidelines, in our confirmation letter is stated the "Safe Sanctuary Guidelines" where the age restriction is stated and the team is ready to answer any question related with the safety protocols, since most of the calls are related to the restrictions. Once again, I would like to apologize for this unpleasant situation and welcome you once we see the light in the end of this tunnel. Kind Regards, Mikel Arriet General Manager Anya Resort Tagaytay

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PRICE RANGE

US$137 - US$256 (Based on Average Rates for a Standard Room)

LOCATION

PhilippinesLuzonCalabarzon RegionCavite ProvinceTagaytay

NUMBER OF ROOMS

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Frequently Asked Questions about Anya Resort Tagaytay

Which popular attractions are close to Anya Resort Tagaytay?

Nearby attractions include Museo Orlina (1.7 km), The Pink Sisters Chapel & Convent (1.4 km), and Our Lady of Manaoag at Tierra de Maria (2.9 km).

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What are some of the property amenities at Anya Resort Tagaytay?

Some of the more popular amenities offered include free wifi, free breakfast, and a pool.

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Which room amenities are available at Anya Resort Tagaytay?

Top room amenities include a minibar, air conditioning, and a flat screen TV.

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What food & drink options are available at Anya Resort Tagaytay?

Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.

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Is parking available at Anya Resort Tagaytay?

Yes, free parking is available to guests.

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What are some restaurants close to Anya Resort Tagaytay?

Conveniently located restaurants include Aozora Japanese Restaurant, Bag of Beans Cafe and Restaurant, and Cafe Voi La.

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Are there opportunities to exercise at Anya Resort Tagaytay?

Yes, guests have access to a pool, a fitness centre, and yoga classes during their stay.

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Does Anya Resort Tagaytay have an airport shuttle?

Yes, Anya Resort Tagaytay offers an airport shuttle for guests. We recommend calling ahead to confirm details.

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Are any cleaning services offered at Anya Resort Tagaytay?

Yes, dry cleaning and laundry service are offered to guests.

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Does Anya Resort Tagaytay offer any business services?

Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.