Hotel Kimberly Tagaytay
Crisanto M. Delos Reyes Avenue Brgy. Kaybagal, Tagaytay, Luzon 4120 Philippines
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#3 of 85 hotels in Tagaytay
Location
Cleanliness
Service
Value
Travelers' Choice
Immerse yourself in the cool breezes and relaxing ambiance of Tagaytay City. Get comfortable at Hotel Kimberly, where quality service and exemplary facilities meet. Nestled in the heartland of Tagaytay, 4 star Hotel Kimberly Tagaytay has been voted as a top family hotel with excellent service and faciliites. It is ready to serve you.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Game room
Water park
Kids stay free
Valet parking
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Snack bar
Wine / champagne
Poolside bar
Table tennis
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Couples massage
Foot massage
Full body massage
Massage
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Doorperson
Infirmary
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Washing machine
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Minibar
Refrigerator
Cable / satellite TV
Flatscreen TV
Private balcony
Room service
Safe
Telephone
Wardrobe / closet
Clothes rack
Private bathrooms
Tile / marble floor
Electric kettle
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English, Filipino
Location
Crisanto M. Delos Reyes Avenue Brgy. Kaybagal, Tagaytay, Luzon 4120 Philippines
Getting there
See all nearby hotels
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Museo Orlina
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The Pink Sisters Chapel & Convent
60 reviews3.1 kmPoints of Interest & Landmarks
Our Lady of Manaoag at Tierra de Maria
193 reviews6.5 kmChurches & Cathedrals
Puzzle Mansion Bed & Breakfast
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See all nearby attractions997Reviews44Q+A100Room tips
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We went there early just to maximize the facilities since the check-in was still at 2 pm. The place was a pleasant surprise. The whole place was very family-friendly. It had a lot of activities for the kids including a movie night (during weekends). The room was spacious enough for me but not as well appointed as the other hotels I have been to in Tagaytay. It is also more expensive but I think the happiness and enjoyment felt by my very active daughter compensates for the additional cost. All in all, a very good experience.
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Date of stay: March 2023
Value
Location
Service
Room Tip: You can come before the check-in time to enjoy the activities and amenities of the place.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
+1
Customer service was really bad. All for the money. I booked 2 nights for the villa (The Guesthouse) and paid 77k in Php. I complained in the morning that I wasn’t able to sleep because the bed in masters bedroom is so hard and probably because the frame is old, it quirks too noisy every time we move, even as simple as fixing my pillow, it was so noisy and so uncomfortable. The pillow is also hard with plastic wrapped around it. I reported to the reception on duty in the morning and seems like they’re just all used to the same complaint and said “I will tell my manager” - fair enough but for a hotel that is not cheap and priced as 30k per night, I am expecting at least a good customer service. But this property doesn’t even have the “basic” customer service” such as an empathy for me not being able to sleep in their bed! Nothing at all! and honestly, I am so surprised and I had to ask her “What do you usually do on this situation?” and she said “palalambutin po natin ung bed” and I said “ok, so you’ll change the mattress?” how about the noise? and she juat said “will fix it po. Fine with me. The housekeeping team placed a topper on the bed which just slides off the bed and the noise was still there. Problem not fixed. Nobody even bothered to ask me how was our sleep despite of the complaint. Nobody even checked if what they did fixing the bed resulted to any good sleep. Nobody, no follow-up, doesn’t care at all! The most terrible part is upon check-out. Despite of paying their overpriced property of 77k for 2 nights with a complaint that I wasn’t able to sleep in their hard and noisy bed, they held us in the reception because they said there were 2 pcs of towels missing and even asked me “can you ask your group ma’am if they took any towel?” The group she’s talking about was my senior citizen parents and minor nephews and nieces. But still, I came up and asked everyone and nobody took anything. I told the rude manager that not everyone used their towel after each bath as they are all not clean and yellowish. She still insisted we stay until they find the towel which I find not appropriate so I left. Never going back to this place again. I would never recommend this property to anyone!😡…
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Date of stay: April 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Natalie Ng, General Manager at Hotel Kimberly Tagaytay
Responded 2 weeks ago
Dear mellopez15, It's a relief that you found the breakfast good but I am sorry to see you so upset about your experience in particular, the price and service. I will address these accordingly. For the price you mentioned, the amount included 2 nights weekend stay with free activities and 2 sets of buffet breakfast for up to 15 persons. It is up to the guest to decide if they are willing to pay this but overall, guests have been happy with our Guesthouse Villa and it is usually booked well in advance for holidays. Like most establishments, prices can vary depending on how early they are booked and whether you stay on a weekday (higher discount) or weekend or long holiday breaks. With regards to bad customer service: we have had many guests stay here since we opened it in 2020 and it is rare for us to have poor feedback about customer service. Based on our internal investigation, staff were on hand to address your concerns. I also believe they tried their best to accommodate your requests where we reasonably can. I wish you the best in your future travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
we love staying at hotel kimberly Tagaytay because of their kid friendly activities and facilities! Their food is great, staff are friendly and are very accomodating. Feels like home when you’re away from home.
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Review collected in partnership with this hotel
Date of stay: April 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Natalie Ng, General Manager at Hotel Kimberly Tagaytay
Responded 2 weeks ago
Thank you for the love and 5 star review, guineveresantos. It is very much appreciated! We hope to see you return again soon. Sincerely, Natalie Ng
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We had our wedding last April 2023 in Hotel Kimberly and all I can say is we and our guest/family had a great time staying at the hotel Sir Ruzer Vidamo is the one who assisted us before, during, and after our wedding. He is very professional along with the hotel staff and they really know how to handle these kinds of events. We had an easy time communicating with him, planning our wedding and stay in the hotel. He shared some inputs that greatly helped and our plans were executed accordingly. From the moment we arrived in the hotel, the staff is very courteous and welcomes you with a smile. From the design of the venue, food, rooms, and how they handled the schedule and our guests were very superb. In addition, the hotel is pet-friendly. There are also activities for guests with children. Overall, we highly recommend the venue and wedding package Hotel Kimberly Tagaytay offers. Kudos to the Hotel Management and staff! -Mike and Micah (April 2023) …
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Date of stay: April 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Natalie Ng, General Manager at Hotel Kimberly Tagaytay
Responded 2 weeks ago
Dear Mike and Micah, Thank you for your 5 star review and recommendation - truly appreciated. I am so glad to hear you had a wonderful wedding experience at Kimberly. May this be the start of many future visits and memories at our hotel as your family expands. Our warmest felicitations on your marriage! May it be one filled with love, peace and joy. Sincerely, Natalie Ng
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very friendly staffs and always attentive to the needs of the visitors. Kid friendly resort with lots of activities for kids and for adults too. It’s our second time here and the service is still the very best.
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Review collected in partnership with this hotel
Date of stay: April 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Natalie Ng, General Manager at Hotel Kimberly Tagaytay
Responded 17 Apr 2023
Dear ressiejay413, Thank you for the 5 star review and for returning to stay at Hotel Kimberly Tagaytay once more. We are glad you enjoyed the hotel and service. We look forward to seeing you come back again! Sincerely, Natalie Ng
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have very high standards and expectations when it comes to service. And the reason why we keep on coming back to Kimberly Hotel for our corporate events is because their service is legendary! Shout out to Gerald Cruzat, our ever-patient and super dependable Account Officer. Marc Cuevas, (Operations Manager) for always checking on us and ensuring that our needs were met. Resty Absulio (F&B Manager) for exceeding our expectations. You spoiled us! You were very proactive , efficient and always smiling! And of course, the other service champions such as the guards, waiters, reception, technicians, etc. Thanks for giving us the reason to come back again! I am know a walking advertisement of this Hotel. And to my colleagues in the HR-Training industry, i highly recommend this place.…
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Date of stay: February 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Natalie Ng, General Manager at Hotel Kimberly Tagaytay
Responded 4 Apr 2023
Dear I6511WKdang, Thank you very much for your continued patronage, your recommendation and 5 star review. They are truly and deeply appreciated. We are aware of your high standards and expectations and are honored to know we have exceeded them. The staff and management of Hotel Kimberly put a lot of effort into all aspects of service and offerings. This feedback encourages us to strive further to keep improving. Your comments regarding our staff service and special mentions for Gerald, Mark and Resty are well received by management and staff alike - I am sure it made everyone's day! We would love to see you return again whether for work or leisure. Thank you for choosing Hotel Kimberly Tagaytay as your preferred hotel. Sincerely, Natalie Ng
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had an amazing stay!! It's now our 4th stay here in Kimberly, and the service just keeps getting better. All the staff were very polite, helpful and friendly, not to mention, very accommodating with kids. The food was great, the room was nice, with bath tub, hot and cold water. All the facilities ensure that the kids will have fun. We'll be back here for sure. This hotel has been close to our hearts ever since. I appreciate that they have found a way to surprise my daughter- with balloons in the bedroom and the complimentary cake and lively greetings when we ate lunch. The place is clean, quiet, but fun. You'll feel warmth, peace and fun in here. :)
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Date of stay: March 2023
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Natalie Ng, General Manager at Hotel Kimberly Tagaytay
Responded 7 Mar 2023
Thank you, JenTLu! Your 5 star review and feedback made my day (and I'm sure the staff's as well). I hope you had a memorable celebration stay and that Hotel Kimberly will continue to see you and your family share special times here in Kimberly in the future. We are privileged to be part of it all! Sincerely, Natalie Ng
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel never fail to delight us. From the porter/doorman to every hotel staff that has smile behind their mask. Chito the lifeguard was most courteous. Kudos AGAIN to this hotel! Keep the hospitality spirit up!
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Natalie Ng, General Manager at Hotel Kimberly Tagaytay
Responded 7 Mar 2023
Dear johnedwardd270, Thank you for the 5 star review and compliments to the staff with special mention to Chito (he has continuously earned the most commended employee for years now and is tireless). I am glad you had a delightful celebration stay and hope to see you return again to celebrate more occasions with us at Hotel Kimberly. We would be honored to be part of your family's memories! Sincerely, Natalie Ng
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff are accommodating and always greet their guests. Activities inside the hotel are fun and kid-friendly—quality time well spent with the family at Hotel Kimberly. We love the food quality, serving size, and price of the food at Hotel Kimberly. We will visit again soon!
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Review collected in partnership with this hotel
Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Natalie Ng, General Manager at Hotel Kimberly Tagaytay
Responded 7 Mar 2023
Dear KSRob2015, Thank you for the 5 star review and feedback. Truly appreciated. It's always wonderful to hear that our guests enjoyed their stay and are able to spend quality FUN time with their loved ones. We look forward to seeing more of you and your family at Hotel Kimberly soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Our pre-nup shoot and wedding reception were both held at hotel Kimberly and we couldn't be more thankful and grateful for the hotel and all its staff, most especially our events officer Sir Ruzer Vidamo. Everything we’d been looking for for a venue, we found at hotel Kimberly. The place was absolutely gorgeous – the lush greeneries complimented our wedding theme (minimalist greenery). We were amazed by the beautiful farm and mini zoo. If you have kids, this is surely the place to go. We had so much fun during our pre-nup shoot. All the photos turned out great! Shoots are usually tiring but we felt relaxed with the chill ambience. All the hotel’s staff are friendly. Everyone was very attentive during the reception and during our stay. We felt like a king and queen. Superb service! Food was excellent! We were very delighted by the variety of food and every dish was tasteful. Our favorites are the beef tenderloin steak, seafood marinara and blueberry cheesecake. The presentation was also enticing. The backdrop turned out exactly the way we requested it. Not only the backdrop but also the all the table setting. Thanks for showcasing beauty in minimalism. And of course everything was priced reasonably! Admittedly, I’m very frugal but everything we paid for here is worth every penny. Truly super worth-it! Thanks Sir Ruzer for accommodating all of our requests, even the last minute ones! Our wedding wouldn’t be a success without all your help. Service was consistent from the moment we inquired up to our checkout. Hotel Kimberly will always be special to us. Definitely highly recommended! …
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Natalie Ng, General Manager at Hotel Kimberly Tagaytay
Responded 3 Mar 2023
Dear liletr2023, Congratulations on your wedding, and thank you for choosing Hotel Kimberly! We're thrilled to hear that you had a great time during your pre-nup shoot and reception. It's wonderful to know that you appreciated our location, food, and staff, especially Sir Ruzer Vidamo. I wish you all the best for your future together and may your marriage be filled with love, happiness, and unforgettable memories. Thank you for sharing your special day with us, and we hope to have the pleasure of welcoming you back in the future and being part of your family memories! Sincerely, Natalie Ng
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$48 - US$94 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kimberly hotel tagaytay
LOCATION
PhilippinesLuzonCalabarzon RegionCavite ProvinceTagaytay
NUMBER OF ROOMS
50
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Claim Your ListingHOTEL KIMBERLY TAGAYTAY - UPDATED 2023 Reviews & Price Comparison (Philippines) - Tripadvisor
Frequently Asked Questions about Hotel Kimberly Tagaytay
Which popular attractions are close to Hotel Kimberly Tagaytay?
Nearby attractions include Museo Orlina (4.9 km), The Pink Sisters Chapel & Convent (3.1 km), and Our Lady of Manaoag at Tierra de Maria (6.5 km).
What are some of the property amenities at Hotel Kimberly Tagaytay?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hotel Kimberly Tagaytay?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Kimberly Tagaytay?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Kimberly Tagaytay?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Hotel Kimberly Tagaytay?
Conveniently located restaurants include Antonio's Garden, Bag of Beans Cafe and Restaurant, and Balay Dako.
Are there opportunities to exercise at Hotel Kimberly Tagaytay?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hotel Kimberly Tagaytay have an airport shuttle?
Yes, Hotel Kimberly Tagaytay offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Kimberly Tagaytay?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Kimberly Tagaytay offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Kimberly Tagaytay?
The staff speaks multiple languages, including English and Filipino.