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Platinum Balikpapan Hotel & Convention Hall

Traveler (108)
Room & Suite (31)
Dining (15)
Certificate of Excellence
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Reviews (122)
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All reviews large parking lot little bit great place to stay room size pool area nice hotel receptionist gym facilities lobby airport variant cleanliness dan mall
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1 - 5 of 47 reviews
Reviewed 4 weeks ago via mobile

Platinum the best hotels on Balikpapan. The hotels that give you pleasure to enjoy of hospitality service in Balikpapan. Many thanks to platinum Hotel Balikpapan. Have a great success. Roshan's FamilyMore

Date of stay: December 2018
Thank roshanfauzi123
Response from Yanuar_EAM, Executive Assistant Manager at Platinum Balikpapan Hotel & Convention HallResponded 4 weeks ago

Dear Bapak Roshan, Thank you so much for great review after spent the day at Platinum Balikpapan Hotel & Convention Hall. Our entire team are happy to know that you and your family was happy and enjoy our hospitality service. We will try to always...More

Reviewed 14 November 2018 via mobile

1st come, we surprised with the portal gate, maybe bcoz its a little bit unsuitable for hotel. Usually hotel use the more modern style of portal gate. Doorman and security so polite and helpful. Welcoming by playground make my son sooo happy. They were waiting...More

Date of stay: October 2018
1  Thank dewik2112
Response from Yanuar_EAM, Executive Assistant Manager at Platinum Balikpapan Hotel & Convention HallResponded 15 November 2018

Dear Ibu Dewi, Warmest greeting from Platinum Balikpapan Hotel & Convention Hall, Thank you for spare your valuable time to write some review about condition, facilities and services at our hotel. Our hotel's team are happy to know that some of our facilities such as...More

Reviewed 23 August 2018 via mobile

it was a pleasant experience to spend the day in Platinum Hotel. the entrance hall is nice. the room is well-equipped. it was nice and comfortable. the bathroom might be seen as an awkward setting because it's covered with curtain where people outside might be...More

Date of stay: January 2018
Thank Wahyuni W
Response from Yanuar K, Executive Assistant Manager at Platinum Balikpapan Hotel & Convention HallResponded 25 August 2018

Dear Wahyuni W, Warmest greeting from Platinum Balikpapan Hotel & Convention Hall, Thank you for your good review and our entire team members at Platinum Hotel Balikpapan are happy to know that our location and facilities can meet your expectation. We do apologize for any...More

Reviewed 8 August 2018

I choose Platinum hotel because it's high rating review. But my own experience unfortunately did not get the high rating like others. i came to the hotel at 12:30 PM at noon. The receptionist told me that there was only one room left, double one....More

Date of stay: August 2018
Thank faridyuniar
Response from Yanuar K, Executive Assistant Manager at Platinum Balikpapan Hotel & Convention HallResponded 9 August 2018

Dear Mr. Farid, Thank you for spare your valuable time to write some comments after stay at Platinum Balikpapan Hotel & Convention Hall. We do apologize for your inconvenience caused by our room readiness upon check in and unusual model of the door at bathroom....More

Reviewed 29 June 2018

We were happy to arrive here after 24 hours on the ferry from Palu! We were warmly greeted by the friendly staff. The rooms are well appointed and clean. We enjoyed our room service dinner very much. They have a very large parking lot with...More

Date of stay: June 2018
1  Thank BCsaralou
Response from Yanuar K, Executive Assistant Manager at Platinum Balikpapan Hotel & Convention HallResponded 3 July 2018

Dear BCsaralou, Warmest Greeting From Platinum Balikpapan Hotel & Convention Hall, Thank you for choosing our hotel as your preferred place to stay. We are glad to know that our hotel facilities such as rooms, parking facilities and services from all of our team members...More

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Questions & Answers
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erikfirman
11 November 2017|
AnswerShow all 3 answers
Response from Yanuar_EAM | Property representative |
Dear Bapak Erik Firman, Untuk kamar dengan bathtub tersedia di tipe Junior Suite, Executive Suite dan Platinum Suite. Regards, Yanuar Kurniawan Executive Assistant Manager
0
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KarstenSelleri
30 July 2016|
AnswerShow all 3 answers
Response from Yanuar_EAM | Property representative |
Hi Karsten, apologize for the late response. We do have a free airport transfer. Thank you very much for staying with us and we're looking forward to welcoming you again. Best regards, Ms. Juanita Putri - Director of Sales... More
1
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Room Tips
"higher floor is better"
Iyashino
11 Apr 2018
Read review
"Please don't choose this hotel. There are much better hotel in Balikpapan than this hotel."
EvySinaga
9 Oct 2017
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"Best to choose deluxe rooms"
Shantanu28
15 Feb 2017
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"All rooms are good to choose. Don't hesitate to ask its receptionist to get further information. They..."
injilrianap
27 Jun 2016
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PRICE RANGE
US$34 - US$50 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaKalimantanEast KalimantanBalikpapan
NUMBER OF ROOMS
200
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