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Stayed as a couple with 13 year old son in a family room. The room itself was pretty spacious with sofa tv, table & double bed in one room with separate room with two single beds & sink. There is a notice to say that...More
The hotel lacks character for such an imposing building right in the centre of the town. Staff are very good but the restaurant food was poor and the room I had was very dated and uncomfortable. Definitely not be staying again.
From the moment we stepped in this hotel the staff were really helpful & welcoming, from receptionists to the girl serving breakfast. First thing we liked was security as you had to use key fob to operate the lift. Downstairs was really lovely & modern...More
My wife and l stayed here in April,we thought it would be a pleasant couple of days.
We were oh so wrong.
Both Booking .com and laterooms say "free parking" it isn't,not unless you mean free in the square in front of the hotel for...More
1 Thank A TripAdvisor Member
Response from CKHKelso, Owner at Cross Keys HotelResponded 23 April 2018
Dear Trip Advisor Member
Apologies (i would have adressed you by name but for whatever reason you are listed as Trip Avisor Member on their website?)
I am sorry to read your negative review with regards your recent stay at Cross Keys.
Your comments with...More
I used to spend every weekend in the cross keys as part of my late teen years. The Saturday night discos were good fun back in the ‘80s. I always wondered what it would be like to stay there as a guest. Well this week...More
Response from ropebeach | Reviewed this property |
Sorry, shazzy43, I've no idea why the hotel has had 12 head chefs in two years. I only stayed for one night as I was visiting a friend and had no complaints about the food, been once before years ago for a meal only. My... More
Sorry, shazzy43, I've no idea why the hotel has had 12 head chefs in two years. I only stayed for one night as I was visiting a friend and had no complaints about the food, been once before years ago for a meal only. My friend, who lives in Kippen, has eaten there frequently and I haven't heard her complain. It's a popular eating place.