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Holiday Inn Express Surprise

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Traveler (8)
Room & Suite (29)
Pool & Beach (5)
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Overview
  • Excellent59%
  • Very good32%
  • Average4%
  • Poor4%
  • Terrible1%
Travelers talk about
“spring training”(19 reviews)
“front desk”(25 reviews)
“hi express”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness center
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Surprise
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express Surprise
Special Offer: Book Direct and Save
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (171)
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169 results
Traveler rating
96
55
8
7
3
Traveler type
Time of year
LanguageEnglish
96
55
8
7
3
Show reviews that mention
All reviewsspring trainingfront deskhi expressworked very hardmanager on dutytexas rangersnice hotelbaseball stadiumhousekeeping servicelocation was perfectthe breakfast areabeds were firmrefrigerator and microwavewithin walking distancebeautiful propertyphoenix areakey card
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1 - 5 of 169 reviews
Hotel's Favorite
Reviewed 9 May 2018

We had requested a room close to the elevator, they did better than that, put us on the first floor close to lobby! Location was easy to find, very friendly staff all around. Walking distance for baseball fields. Superb complimentary breakfast! We didn't use the...More

Thank Kris T
Reviewed 12 March 2018

My son-in-law and I came for 3 nights during Spring Training. I arrived at 10am after getting up at 4am to catch my flight--way too early to check-in, but the desk clerk worked very hard to find me a room. The room was excellent for...More

Thank LSTMARK
Reviewed 8 March 2018

Location was perfect to walk to the KC Royals/Texas Rangers spring training facility, or drive down Bell Ave to Peoria for the Padres/Mariners facility. Also easy access to jump on the 303 Loop and hit Goodyear for the Red and Indians spring training. Staff was...More

Thank MoBay316
Reviewed 1 February 2018

Stayed five nights during a senior tennis tournament. The room was great, squeaky clean and great bedding. The complimentary breakfast was wonderful. A great variety and high quality choices. Staff also let us (7women) use the breakfast area to eat our delivery food. Very nice...More

Thank Volley40love
Reviewed 31 December 2017 via mobile

I had booked this hotel, one I have stayed at several times before, without thinking to ask what their pet policy was. I have a small chihuahua mix and never thought there would be an issue. The desk clerk told me that they don’t allow...More

Thank Beachmom206
Response from IHGService, Guest Relations Manager at Holiday Inn Express SurpriseResponded 16 January 2018

Hello Beachmom206, Thanks for choosing to stay with us and sharing your experience! While we're glad to know that most of the elements of your stay met your standards, we regret to learn about the issue regarding the hotels pet policy. What you described is...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Heated pool
Outdoor pool
Hot Tub
Details
Price range
US$93 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Surprise
#6 Business Hotel in Surprise
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$93 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Surprise
#6 Business Hotel in Surprise
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (8)
Room & Suite (29)
Pool & Beach (5)
Dining (3)
Business Center & Event Rooms (1)
Questions & Answers
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Room Tips
"No discernible differences."
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"#104 downstairs with easy access to parking lot & outdoors & looks east"
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"Turn air on asap. Takes a little bit to completely cool down. Rooms are big."
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"4th floor will at least insure no one makes noise above you. The view of the mountains is great from the west..."
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