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The staff here were very accommodating and friendly. However, this property is quite run down. The bathroom shower drain was clearly plugged as was the sink drain. The sheets were pretty rough and I didn’t feel particularly clean in the room. There was no closet...More
Response from Sheryl B, General Manager at Fairfield Inn Scottsdale NorthResponded 1 week ago
Thank you for taking the time to review the Fairfield Inn Scottsdale. I apologize you found an issue with the plumbing. We strive to provide the best hotel experience for our guests and hope that you will give us another opportunity when you...More
I spent on night in this dump and could not wait to leave the next day. I am platinum elite with Marriott and this hotel got me to a point to never stay a loyal customer. The rooms are old and filthy. This looks like...More
Response from fairfieldinn85254, Manager at Fairfield Inn Scottsdale NorthResponded 4 weeks ago
Thank you for taking the time to review the Fairfield Inn. I apologize you were not satisfied with your stay and have noted your concerns. Our Fairfield Inn is a Generation I and reflects the unique style of days gone by. I appreciate...More
We attempted to stay here this past Saturday. Our room was absolutely filthy. The carpet was so dirty that walking from the bathroom to the dresser for clothes left our feet black. We found dead bugs and tons of hair in the sheets. My husband...More
1 Thank Shannon T
Response from fairfieldinn85254, General Manager at Fairfield Inn Scottsdale NorthResponded 8 August 2018
We recognize your time is valuable and appreciate the feedback you have provided on the Guest Satisfaction Survey.
Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at Fairfield Inn...More
Its old. Its somewhat updated. But lets face it - it was an old Motel 6 or some other such hotel. Marriott bought it and upgraded it several years ago, it could use another. There is no microwave or closet in the room - just...More
Not the average Marriott. This place needs some serious TLC. For the area of North Scottsdale, this is an embarrassment, especially for what one pays to stay here. For the prices listed, there are better other options. Especially nearby hotels in Kierland.More
Response from fairfieldinn85254, Manager at Fairfield Inn Scottsdale NorthResponded 17 June 2018
Thank you for taking the time to review the Fairfield Inn Scottsdale. I apologize you were not pleased with the hotel during your stay. I hope you will give us another opportunity when you are next in Scottsdale. We strive to provide a pleasant experience...More