W Scottsdale
7277 East Camelback Road, Scottsdale, AZ 85251
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Avg. ₱36,757 /night, 1/19 - 1/20
₱52,912
per night
₱39,128
per night
₱25,344
per night
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About
#43 of 91 hotels in Scottsdale
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Live it up at W Scottsdale. Located in Scottsdale's Entertainment District, our hotel offers easy access to vibrant nightlife and exciting sporting events. Thoughtful amenities include four distinctive food and beverage venues, Donabe, AWAY spa, an outdoor pool, and a 24-hour fitness center.
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Bicycle rental
Hiking
Pets Allowed ( Dog / Pet Friendly )
Paid public parking on-site
Paid wifi
Fitness classes
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Happy hour
Outdoor dining area
Wine / champagne
Poolside bar
Nightclub / DJ
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Makeup services
Manicure
Massage
Pedicure
Salon
Waxing services
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
24-hour front desk
Express check-in / check-out
Dry cleaning
Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Sofa
Telephone
VIP room facilities
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Stovetop
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Trendy
Modern
Languages Spoken
English
Location
7277 East Camelback Road, Scottsdale, AZ 85251
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 82 out of 100
82
Phoenix Sky Harbor International Airport
11.1 km•
See all flights
Phoenix-Mesa Gateway Airport
32.2 km•
See all flights
Rental Cars
92 Restaurants
within 0.5 kilometers
Reviews
4.0
1,331 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The W Scottsdale hotel comes highly recommended for its prime location, with guests appreciating its closeness to local dining, nightlife, and shopping. The vibrant pool parties and professional staff contribute to the hotel's lively and modern atmosphere, although the buzz can lead to some noise concerns.
Guests have called out the hotel for its cleanliness, from spotless rooms to the well-kept property. However, some travelers advise being mindful of the high costs associated with amenities such as valet parking and room service, as well as unexpected charges.
Location
Convenient
Atmosphere
Lively
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Service
Professional
Amenities
Vibrant
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Detailed Reviews
Maybe an amazing place for some travelers, but I found the set up strange and lacking basic amenities.
* Rooms have the bed in the center of the room with an open sink and bath area. Water closet and shower are lightly frosted glass. Absolutely no privacy in this set up. Was also weirded out by the decal of someone taking a pic in the shower. Strange
* Like coffee… you will be miserable. Rooms have nespresso machines. Not my favorite, so I ordered room service coffee which turned out to be French press and full of grounds.
* Like food… forget about it. The bar has an ok menu (hamburger was sent back raw). Room service menu is much more extensive but only available as room service. Good news though, I lost 2 pounds!
* No vending machine or hotel shop, so there isn’t anywhere to pick up a snack or bottle of water. There is a snack box in the room, but at excessive prices
* Lobby bar was was hopping with bass at night and bartenders dressed in painted on leather. Most business travelers didn’t seem amused.
* Disappointed there isn’t outdoor sitting or eating spots aside from the pool. In such a great c,8mate, it would have been great to have outside space. The zen garden was pretty but didn’t have any seats.
Ultimately I rated it 3 stars because the staff is really very nice and accommodating. They genuinely went out of their way. Also, I’ve never stayed anywhere with more work space in a room and multiple USB and outlets.
* Rooms have the bed in the center of the room with an open sink and bath area. Water closet and shower are lightly frosted glass. Absolutely no privacy in this set up. Was also weirded out by the decal of someone taking a pic in the shower. Strange
* Like coffee… you will be miserable. Rooms have nespresso machines. Not my favorite, so I ordered room service coffee which turned out to be French press and full of grounds.
* Like food… forget about it. The bar has an ok menu (hamburger was sent back raw). Room service menu is much more extensive but only available as room service. Good news though, I lost 2 pounds!
* No vending machine or hotel shop, so there isn’t anywhere to pick up a snack or bottle of water. There is a snack box in the room, but at excessive prices
* Lobby bar was was hopping with bass at night and bartenders dressed in painted on leather. Most business travelers didn’t seem amused.
* Disappointed there isn’t outdoor sitting or eating spots aside from the pool. In such a great c,8mate, it would have been great to have outside space. The zen garden was pretty but didn’t have any seats.
Ultimately I rated it 3 stars because the staff is really very nice and accommodating. They genuinely went out of their way. Also, I’ve never stayed anywhere with more work space in a room and multiple USB and outlets.
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Date of stay: January 2020Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from WHotels_Scottsdale, Manager at W Scottsdale
Responded Jan 17, 2020
Thank you for taking the time to provide us with your valued feedback. We appreciate you not only providing positive commentary regarding your experiences with our staff, but also addressing opportunities which presented themselves during your visit. We strive to make every guest stay exceptional and we are sorry to hear that we fell short during your stay. We hope to make it up to you on a future visit and if you would like to review your experience with us, please contact our Director of Welcome at Kyle.Schwartz@whotels.com.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I usually rate places I have great things to write about at 5* but unfortunately, due to a bad experience, I had to leave early, which was so unfortunate because it is a beautiful place!
I arrived with my dog, and Will checked me in. He was so nice and helpful, and since I arrived early, I went to the bar to have a drink waiting for my room to get ready. Lexie, who was the bartender, saw I was with my pup and immediately brought water out and asked if I wanted food, and recommended a chicken breast with rice for the dog. I thought that was amazing! She was SO sweet, professional and nice to be around.
When it came time to get into my room, Will came to the bar to give me my key and a dog bowl. So sweet!
On day two, I had dinner at Mastros and finished the night off with a bottle of Dom Perignon at the Lobby Bar. There was a great band playing, and I was enjoying the night with my cousin, who I rarely see, since I am from out of town.
When my cousin asked the musician what song he had just played, an escort, who was obliviously drunk, came over and spilt her drink all over my cousin. Now, I know they cannot deny escorts to come into their place, it was very uncomfortable. I had just spend $1,000 US and being treated at such a nice place, especially being a Bonvoy member, was very disrespectful. They advertise this place as if it were family friendly, and I would NEVER visit this place if I had children, even if this happened at the Lobby bar, and children are not allowed in, due to it being a bar.
After that night, I honestly did not feel safe leaving my room, so I slept the night out, and ran out of there the next morning. Literally, ran out.
When I was checking out, Tatum and Skylar were amazing. They were so sweet and felt SO bad about what had happened, but wanted me to speak with their manager on duty to tell him what had happened. When I explained myself and how sad and scared I was, he literally said “ok. We will not charge you for the third night”. That was pretty much it. The girls at the desk were more sympathetic then the manager on duty.
Although everything but the mentioned above was great, I am a little sad that after traveling to Arizona (from Mexico, for 3 nights/ended yo staying 2), finished like this.
Although a very nice place, I would think twice if you are going as a couple (since escorts will harass your partner), going single (since escorts will harass you) or going with children (since they might be exposed).
Good luck!
I arrived with my dog, and Will checked me in. He was so nice and helpful, and since I arrived early, I went to the bar to have a drink waiting for my room to get ready. Lexie, who was the bartender, saw I was with my pup and immediately brought water out and asked if I wanted food, and recommended a chicken breast with rice for the dog. I thought that was amazing! She was SO sweet, professional and nice to be around.
When it came time to get into my room, Will came to the bar to give me my key and a dog bowl. So sweet!
On day two, I had dinner at Mastros and finished the night off with a bottle of Dom Perignon at the Lobby Bar. There was a great band playing, and I was enjoying the night with my cousin, who I rarely see, since I am from out of town.
When my cousin asked the musician what song he had just played, an escort, who was obliviously drunk, came over and spilt her drink all over my cousin. Now, I know they cannot deny escorts to come into their place, it was very uncomfortable. I had just spend $1,000 US and being treated at such a nice place, especially being a Bonvoy member, was very disrespectful. They advertise this place as if it were family friendly, and I would NEVER visit this place if I had children, even if this happened at the Lobby bar, and children are not allowed in, due to it being a bar.
After that night, I honestly did not feel safe leaving my room, so I slept the night out, and ran out of there the next morning. Literally, ran out.
When I was checking out, Tatum and Skylar were amazing. They were so sweet and felt SO bad about what had happened, but wanted me to speak with their manager on duty to tell him what had happened. When I explained myself and how sad and scared I was, he literally said “ok. We will not charge you for the third night”. That was pretty much it. The girls at the desk were more sympathetic then the manager on duty.
Although everything but the mentioned above was great, I am a little sad that after traveling to Arizona (from Mexico, for 3 nights/ended yo staying 2), finished like this.
Although a very nice place, I would think twice if you are going as a couple (since escorts will harass your partner), going single (since escorts will harass you) or going with children (since they might be exposed).
Good luck!
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from WHotels_Scottsdale, Manager at W Scottsdale
Responded Jan 7, 2020
Thank you for taking the time to provide us with your valued feedback. We appreciate you not only providing positive commentary regarding your experiences with our staff, but also addressing opportunities which presented themselves during your visit. We appreciate your business and your loyalty to Marriott, and deeply regret that you and your guest experienced an uncomfortable situation while spending time in our Living Room. W Hotels foster an atmosphere which is very inclusive, which precludes us from profiling our guests or patrons of our property’s outlets; however, we do take any type of solicitation very seriously, and our Security Team would certainly act promptly if we were informed of any such instance in real-time. Thanks again for your feedback and hope to see you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
The W Scottsdale is a sight to see. It has a fun atmosphere and unique design. The valet staff was probably the most helpful and polite. The staff seemed curt at times, mostly due to covid concerns I would hope. The housekeeping staff did not wear masks while cleaning the rooms.
The pool was clean and the Wet Deck was spacious. The gym was mediocre at best. The on-site lobby bar and restaurant were amazing. The on-site restaurant was fun, fresh, and the service was impeccable.
The pool was clean and the Wet Deck was spacious. The gym was mediocre at best. The on-site lobby bar and restaurant were amazing. The on-site restaurant was fun, fresh, and the service was impeccable.
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Date of stay: August 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brianna Figucia, General Manager at W Scottsdale
Responded Aug 22, 2020
Hello! We are happy to hear about our overall staff service. Our goal is to provide our guests with a memorable experience from start to finish. We are sorry to hear that you didn’t enjoy all aspects of your stay. Please know that we take feedback very seriously and will relay your review to our talent so that our team can do better next time. Please let us know if we can assist with a stay in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I stayed here on our last night on a quick getaway to Scottsdale and Sedona. We've generally had positive W experiences before, but this was terrible. First, the app said we could do a 1245 early check in - the hotel couldn't get us a room till nearly 3. Next, the room itself was pretty decent. A touch on the small side, but space was used extremely well, so we didn't mind. Then, after having dinner at Sushi Roku, we were walking back in and they had this door guy who looked to be trying to intimidate people and stared a hole into me before letting back into the hotel we were paying to stay in - probably because I'm a pretty good size too and he was playing the lame alpha male. The Velvet rope crap is overdone, especially when you want to sleep.
Oh, but I guess that isn't something you get to do. They put us in a room facing the clubs and it was insanely loud my wife called down and explained that we had early flights and they wouldn't do anything for us. We ended up wearing our Bose headphones to sleep and it barely mitigated it.
Don't stay here, unless you plan on only sleeping after 2 am.
Oh, but I guess that isn't something you get to do. They put us in a room facing the clubs and it was insanely loud my wife called down and explained that we had early flights and they wouldn't do anything for us. We ended up wearing our Bose headphones to sleep and it barely mitigated it.
Don't stay here, unless you plan on only sleeping after 2 am.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from WHotels_Scottsdale, Manager at W Scottsdale
Responded Feb 12, 2020
Hello! We strive to make every guest stay exceptional and we are sorry to hear that we fell short during your stay. Please know that your comments will be addressed with our team and management so that we can improve based on your feedback. We also appreciated your feedback about the liveliness of your room. Located in the heart of the Entertainment District, our hotel is known for its colorful scene and energetic nightlife. If you choose to stay with us again (and we hope you do), we would encourage you to request a quieter, Camelback Mountain facing guestroom so you can have a quieter getaway. We hope to have you back!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I love the bar at this hotel. It's dark and they have really good wine and drinks. They gave me a bottle of sauvignon blanc from New Zealand that they put in a bucket that I could take up to my room! The room was on the small side. And I overlooked the pool. But I did like that in the room my phone could easily connect to the TV's Bluetooth and play music. They don't have the Bliss spa toiletries in the room anymore, and they had something different. But that's probably because they redid the spa downstairs also and it has a new name. The valet parking people are very friendly. And I get your car super fast. There are a whole bunch of bars right outside of the hotel. And there are plenty of good restaurants right around there too. It's only a couple blocks from Scottsdale fashion square mall.
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Date of stay: February 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brianna Figucia, Marketing at W Scottsdale
Responded Apr 15, 2021
Thank you for the wonderful review! We appreciate you choosing to stay with us during these times and we hope to welcome you back soon. Cheers!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Having PREPAID my three night stay for a boys trip of nearly $6,200 at the W Scottsdale I was pleasantly informed upon checkin that the pool and wet deck will be closed for hotel guests because the hotel needs to make moar money pimping the wet deck out for private functions. As if this greedy company isn’t making enough already?
The pool was the primary reason for selecting the W Scottsdale.
Furthermore, if you want to use the pool on Friday between 12 and 5 you can reserve a area around the pool but you have a minimum spend of $5,000.
Adding insult to injury the security people cruise around like wardens constantly informing hotel guests what their doing wrong from not having a mask in this or that area to not being able to consume alcohol in this area or that because it crosses their corporate territories.
Oh, but it gets better because on Friday and Saturday night because you literally have to clear security to even get into the hotel. This includes room key, identification and a parking down.
Oh ya, here’s a little nugget the hotel has also been cashing in ob (at your expense) we are keeping the room rate the same and higher but no more housekeeping so make sure you clean your own room and make the bed yourself.
What the hell has become of this society where this type of behaviour is tolerated and practiced by a “hospitality” business.
Never again, guests be warned.
The pool was the primary reason for selecting the W Scottsdale.
Furthermore, if you want to use the pool on Friday between 12 and 5 you can reserve a area around the pool but you have a minimum spend of $5,000.
Adding insult to injury the security people cruise around like wardens constantly informing hotel guests what their doing wrong from not having a mask in this or that area to not being able to consume alcohol in this area or that because it crosses their corporate territories.
Oh, but it gets better because on Friday and Saturday night because you literally have to clear security to even get into the hotel. This includes room key, identification and a parking down.
Oh ya, here’s a little nugget the hotel has also been cashing in ob (at your expense) we are keeping the room rate the same and higher but no more housekeeping so make sure you clean your own room and make the bed yourself.
What the hell has become of this society where this type of behaviour is tolerated and practiced by a “hospitality” business.
Never again, guests be warned.
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Date of stay: November 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marketing Manager, Marketing at W Scottsdale
Responded Nov 15, 2021
Hi Tim, Thank you for sharing your feedback on your experience. We strive to make every guest stay exceptional and we are sorry to hear that you didn’t enjoy all aspects of your stay at W Scottsdale. During our pre-arrival process we send emails and alerts to notify upcoming guests of the unique features of our hotel and the lively, adult geared environment as well as event details for that month. Please know that your comments will be addressed with our team and management so that we can better procedures and policies in place. We hope to have an opportunity to make this up to you on a future visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked this hotel with 3 other couples for a fun weekend away from work and kids to relax by the pool and have some drinks. We were all sorely disappointed. The rooms are small, very blah. Not worth the price in any way. Staff at check-in was professional. Our friends tried on several occasions to get into the lobby bar at night and were never “allowed” in for a variety of reasons. The bouncers appeared to only want young trendy patrons. (We were all upper 30’s/40’s and wore clothes).
The biggest disappointment was the pool. This is not run by the hotel, but outsourced to a “VIP” booking company. First off the pool and pool area is small. All seats basically have to be reserved for minimum of $1K food and beverage. It is a joke. There is absolutely no opportunity to sit by the pool if you do not commit to a reservation. We reserved a cabana one day for $2K minimum, and we’re treated like 2nd class citizens. Ten of us were placed in the tiniest Cabana there. Several others had no people in them, but when we asked to switch, we were told that they were “reserved”. No one was in them the entire day. When we asked for extra seating, we were ignored. Serving staff was fairly pleasant, although they were minimally attentive as they were too busy drinking expensive champagne with the people in the next cabana over.
If you are looking for a fun weekend away with friends to spend some time by the pool to relax and have some cocktails, do NOT stay here. I would also mention (even though my children weren’t with us), this is NOT a family friendly hotel/pool. Families with children of any age, beware!!
The biggest disappointment was the pool. This is not run by the hotel, but outsourced to a “VIP” booking company. First off the pool and pool area is small. All seats basically have to be reserved for minimum of $1K food and beverage. It is a joke. There is absolutely no opportunity to sit by the pool if you do not commit to a reservation. We reserved a cabana one day for $2K minimum, and we’re treated like 2nd class citizens. Ten of us were placed in the tiniest Cabana there. Several others had no people in them, but when we asked to switch, we were told that they were “reserved”. No one was in them the entire day. When we asked for extra seating, we were ignored. Serving staff was fairly pleasant, although they were minimally attentive as they were too busy drinking expensive champagne with the people in the next cabana over.
If you are looking for a fun weekend away with friends to spend some time by the pool to relax and have some cocktails, do NOT stay here. I would also mention (even though my children weren’t with us), this is NOT a family friendly hotel/pool. Families with children of any age, beware!!
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Date of stay: March 2021Trip type: Traveled as a couple
Room Tip:Â Choose another hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brianna Figucia, Marketing at W Scottsdale
Responded May 17, 2021
Thank you for sharing your feedback on your experience. Our hotel is known for its colorful scene and vibrant happenings – something we strive to communicate on our website and on our pre-stay messaging. From bachelorette parties to corporate business groups, we aim to exceed expectations 24/7. We are sorry to have missed the mark on your recent stay a W Scottsdale. We hope to have an opportunity to make this up to you on a future visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I only created this account to share how displeased we were with the service and experience here.
We are not ones to complain but we will not be coming back.
My boyfriend is an ambassador elite for Marriott.
We were not offered any upgrades which was understandable since it was a busy weekend. The room was tiny / not worth it at all.
The housecleaning service only happened once (and a couple of small personal items went missing and oddly there were some of my toiletries placed under our bed-I didn’t put them there.)
We had to call for housekeeping service.
Some of the front staff do not have an outgoing or a friendly disposition; which is off putting.
The worst of it , though, was the PUTRID smell in our room that we awoke to on Monday morning.
It was so bad that we rang the front desk at 6am and she says that they clean the grease vents every Monday morning.
We are absolutely appalled and baffled by our stay here.
There is definitely a need and want for room for improvement across the board.
I suggest staff members get refreshed in their customer service skills and more professionalism throughout.
We are not ones to complain but we will not be coming back.
My boyfriend is an ambassador elite for Marriott.
We were not offered any upgrades which was understandable since it was a busy weekend. The room was tiny / not worth it at all.
The housecleaning service only happened once (and a couple of small personal items went missing and oddly there were some of my toiletries placed under our bed-I didn’t put them there.)
We had to call for housekeeping service.
Some of the front staff do not have an outgoing or a friendly disposition; which is off putting.
The worst of it , though, was the PUTRID smell in our room that we awoke to on Monday morning.
It was so bad that we rang the front desk at 6am and she says that they clean the grease vents every Monday morning.
We are absolutely appalled and baffled by our stay here.
There is definitely a need and want for room for improvement across the board.
I suggest staff members get refreshed in their customer service skills and more professionalism throughout.
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Date of stay: May 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brianna Figucia, Marketing at W Scottsdale
Responded May 10, 2021
First of all, thank you for your loyalty as an Ambassador Elite, we truly appreciate it! Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We have shared your feedback with the appropriate hotel teams to ensure the necessary guidelines are in place to prevent inconveniences such as these from happening again. We appreciate you staying with us and we hope to welcome you back in the future for a second chance.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here for a girl’s trip. While we did have a great time, there were a few things that were frustrating about the hotel. On the weekend, they do not allow you to use an umbrella by the pool unless you pay for a table, which is a minimum of $1,500 worth of drinks. There were umbrellas going unused because they did not sell out the tables, but they still would not allow us to use them. I have very fair skin and cannot be in the sun very long. On a positive note, they do have umbrellas in the pool.
They don’t have a store or vending machine that you can buy snacks or water at. As you can imagine, it is very hot in Scottsdale and you need to stay hydrated, especially if you are drinking. So you end up drinking the $10 water bottles they put in your room.
Lastly, we had 3 rooms and the sink in all of them were clogged.
They don’t have a store or vending machine that you can buy snacks or water at. As you can imagine, it is very hot in Scottsdale and you need to stay hydrated, especially if you are drinking. So you end up drinking the $10 water bottles they put in your room.
Lastly, we had 3 rooms and the sink in all of them were clogged.
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Date of stay: July 2021Trip type: Traveled with friends
Room Tip:Â Stop and the store before you arrive and buy a case of water
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brianna Figucia, Marketing at W Scottsdale
Responded Aug 2, 2021
Thank you for sharing your feedback. We’re sorry to hear that you did not enjoy your stay due to the challenges you experienced, specifically with the WET Deck and maintenance. We do offer complimentary bottled nestle waters in guest rooms and at our front desk, however apologize that this was properly communicated during your stay. We strive to exceed our guests’ expectations 24/7 and take feedback seriously. Please know that management has addressed your concerns with our Talent – and it is our sincere hope that we are able to make this up to you on a future visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our trip started out rocky. We stayed for Labor Day week for a total of 5 days with two rooms. We booked through Marriott Vacations as Gold members.
We chose this property because of the location and pool. What we didn't know was that pool capacity would be capped so early on in the day. On our first Saturday, we were unaware that the hotel started pool parties. Although it was for hotel guests only, cabanas were available at Vegas prices (starting at 1K) or you took your luck with getting there early enough to get a spot. We did neither because we were unaware of the pool parties and the capacity. We got there around noon but had to put our name on the waiting list. We waited over three hours before we were given a spot at the pool (this is after I complained multiple times to multiple people). It was a Saturday afternoon in 115 degree weather, waiting over 3 hours to use the pool was crazy when we chose this hotel because of it's pool!
After speaking to multiple employees, I was put in touch with the Director of Ops- Laura. I cannot thank Laura enough for all that she did for us. For the rest of the duration of our trip, we had a reserved area in the pool for our two rooms. Laura really took care of us as the rest of the pool staff did. The waitresses, security, and all of the other employees working in the pool area really helped make our trip so much better. Laura turned the hotel's wrong into a right and that is all we can ask for.
Thank you Laura and the rest of the pool staff for an unforgettable trip. I know we weren't the easiest guests to initially deal with but you truly turned our trip around after the terrible first day pool experience. We sincerely thank you and we can't wait to come again!
We chose this property because of the location and pool. What we didn't know was that pool capacity would be capped so early on in the day. On our first Saturday, we were unaware that the hotel started pool parties. Although it was for hotel guests only, cabanas were available at Vegas prices (starting at 1K) or you took your luck with getting there early enough to get a spot. We did neither because we were unaware of the pool parties and the capacity. We got there around noon but had to put our name on the waiting list. We waited over three hours before we were given a spot at the pool (this is after I complained multiple times to multiple people). It was a Saturday afternoon in 115 degree weather, waiting over 3 hours to use the pool was crazy when we chose this hotel because of it's pool!
After speaking to multiple employees, I was put in touch with the Director of Ops- Laura. I cannot thank Laura enough for all that she did for us. For the rest of the duration of our trip, we had a reserved area in the pool for our two rooms. Laura really took care of us as the rest of the pool staff did. The waitresses, security, and all of the other employees working in the pool area really helped make our trip so much better. Laura turned the hotel's wrong into a right and that is all we can ask for.
Thank you Laura and the rest of the pool staff for an unforgettable trip. I know we weren't the easiest guests to initially deal with but you truly turned our trip around after the terrible first day pool experience. We sincerely thank you and we can't wait to come again!
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Date of stay: September 2020
Location
Service
Sleep Quality
Room Tip:Â corner rooms had a balcony double the size of any other room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brianna Figucia, General Manager at W Scottsdale
Responded Sep 16, 2020
Thank you for being Gold members with us we truly appreciate your loyalty. We are happy to hear that we were able to turn your stay around and your feedback is greatly appreciated so that our team can improve on experience in the future. We will make sure to pass along your positive feedback to Laura. Please let us know if we can assist with anything for your future stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hello!
Our pool is limited to hotel guests at the moment. Please contact us directly at 480 970 2100 if you have additional questions.
We would be happy to help!
Don’t know construction timeline (does anyone ever) but pool and pool bar remain open. In fact, if you want to sleep before midnight then DON’T get a room overlooking the pool. You might be tempted (other views are parking lots and such) but on Friday and Saturday nights they play really loud techno music (loud repetitive bass) till late for the three people who frequent the pool bar.
Yes, you can have access to the chairs. If you want a cabana you have to rent those.
"Don’t waste your time or money. They prioritize the kids walking off the street coming for the pool parties over their paid guests."Read full review
"If you are not hear for the party make sure your room isn’t directly over the pool. Facing the pool is fine as long as it’s towards the back"Read full review
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PRICE RANGE
₱19,198 - ₱42,201 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
w scottsdale hotel scottsdale, w hotels scottsdale, w hotel scottsdale
LOCATION
United StatesArizonaCentral ArizonaScottsdaleDowntown Scottsdale
NUMBER OF ROOMS
241
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about W Scottsdale
Which popular attractions are close to W Scottsdale?
Nearby attractions include Fox Cigar Bar (0.5 km), Loco Patron Scottsdale (0.5 km), and Desert Stages Theater (0.5 km).
What are some of the property amenities at W Scottsdale?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at W Scottsdale?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at W Scottsdale?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at W Scottsdale?
Yes, paid public parking nearby, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to W Scottsdale?
Conveniently located restaurants include Franco's Italian Caffe, Olive & Ivy, and Breakfast Club.
Are there opportunities to exercise at W Scottsdale?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Is W Scottsdale located near the city center?
Yes, it is 0.6 km away from the centre of Scottsdale.
Are pets allowed at W Scottsdale?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does W Scottsdale offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to W Scottsdale?
Many travellers enjoy visiting Old Adobe Mission (1.1 km) and Hunt's Tomb (5.6 km).