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The tradition of delivering exceptional service and one of Phoenix's most unique resort experiences continues with a $8.5 million dollar renovation and redesign of the resort's expansive, 544 two-room standard suites. Guests can expect an experience made special through quality accommodations and superior service. Enjoy a surplus of perks and amenities coupled with breathtaking mountain views, exquisite water features, fine dining, on-site spa, world-class golf and so much more. Pointe Hilton Tapatio Cliffs sets the standard in beauty, service and convenience of location.
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After arriving late on the evening of Saturday, December 1st, I was finally able to venture out the following day. Unfortunately, I got completely lost and I was traveling alone, so I became quite anxious to say the least. I thankfully ran into a staff...More
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I have been working in Scottsdale since July. Every week trying the numerous resorts from every level and company. I found a home away from home at Hilton Tapatio. It’s actually the furthest from my office but everyone excels at customer service. The bar/restaurant both...More
Date of stay: November 2018
1 Thank Jefelang
Response from RonSimon, General Manager at Pointe Hilton Tapatio Cliffs ResortResponded 3 weeks ago
It’s a true pleasure reading your review and hearing that you’ve found us as your home away from home. We appreciate your loyalty and compliments about our team members and will look forward to seeing you again soon.
Fantastic hotel and great location! We had a great experience from check in (Vince - you are awesome!) to a beautiful room and beautiful surroundings. This resort is built into a cliff, so very steep, however Hilton has golf carts and shuttles to take you...More
Is a beautiful location, room is a suite, very spacious and comfortable. built right into the cliffs so can be a bit of walk up steep hills, but they do have regular shuttles to help you get past that. Staff was wonderful. Very accommodating, anxious...More
We have been Hilton Honors members for years so I am comparing this hotel to other Hiltons we have stayed at. The Check in experience was less than pleasant. The associate would not let me (wife) check in because my husband was not present and...More
Date of stay: November 2018
Thank Natalie M
Response from RonSimon, General Manager at Pointe Hilton Tapatio Cliffs ResortResponded 4 days ago
I am sorry to hear of your check in disappointment. You are absolutely correct in that your name was on the reservation and you should have been checked in without any challenge. My sincere apologies for this misstep. We pride ourselves on having friendly and...More