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Imago Hotel & Spa

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Traveler (495)
Room & Suite (40)
Dining (37)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#29 of 73 hotels in El Calafate
Location
Cleanliness
Service
Value

If you’re looking for a family-friendly hotel in El Calafate, look no further than Imago Hotel & Spa.

Given the close proximity of popular landmarks, such as Plazoleta Heroes de Malvinas (1.6 mi) and Estancia 25 de Mayo (2.0 mi), guests of Imago Hotel can easily experience some of El Calafate's most well known attractions.

Rooms at Imago Hotel provide air conditioning and a minibar, and guests can stay connected with free wifi.

In addition, while staying at Imago Hotel guests have access to room service and a concierge. You can also enjoy a pool and free breakfast. Need a place to park? Free parking is available at Imago Hotel.

During your visit, be sure to check out one of El Calafate's popular ribs restaurants such as La Tablita and Don Pichon, all a short distance from Imago Hotel & Spa.

The staff at Imago Hotel & Spa looks forward to serving you during your upcoming visit.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Free shuttle or taxi services
Business Center with Internet Access
Meeting rooms
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Plunge pool
Shallow end in pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Spa
Facial treatments
Full body massage
Massage
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Bath / shower
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.5 of 5 stars
HOTEL STYLE
Mountain View
Great View
Languages Spoken
English, French, Spanish, Portuguese

Location

Calle 669 No 40, El Calafate 9405 Argentina
Name/address in local language
Imago Hotel & Spa
848Reviews6Q+A21Room tips
Traveler rating
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micahqjones wrote a review Sep 2019
Boston, Massachusetts32 contributions1 helpful vote
My wife and I recently returned home after spending two weeks in Argentina. El Calafate and visiting Glacier Perito Moreno was our last stop. We stayed at the Imago Hotel and Spa and were very pleased with our visit. The hotel is comfortable and offers a great shuttle service into the town. What I particularly want to highlight is the service. Juan went out of his way to make us reservations with tours to see Glacier Perito Moreno. Although we had booked our own tours in other parts of Argentina, we had arrived in El Calafate without having anything planned. Even though we gave him little to no notice, Juan was able to reserve us spaces on every trip we wanted. We truly appreciated his efforts! The rest of the staff were quite helpful as well. We also enjoyed the spa
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Date of stay: September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from ImagoHotelComercial, Director de Relaciones con Clientes at Imago Hotel & Spa
Responded Oct 1, 2019
Dear guest, Thank you for sending us your positive impressions about our hotel. It is a pleasure to know that we have met your expectations 100%, at Imago Hotel & Spa our main objective is to satisfy the requirements of our guests, in addition to offering a quality service where the guest feels at home. We welcome your comments with great joy and hope you had a pleasant stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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EliuCampos wrote a review May 2019
Lima116 contributions26 helpful votes
I stayed two nights and i can tell that it was a great experience. My room was very comfy and have a great view of the lake, bathrroom was very clean and many towels. Breakfast is very varied and plenty of cakes, juices and fresh fruits! The lady of the Restaurant is very kind and helpful. One thing before booking, the hotel is located 5 kilomters from town, but there is a free shuttle service every 30 minutes or so.
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Date of stay: April 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from ImagoHotelComercial, Director de Relaciones con Clientes at Imago Hotel & Spa
Responded Jun 21, 2019
Dear guest, Thank you for sending us your positive impressions about our hotel. It is a pleasure to know that we have fulfilled your expectations, in Imago Hotel & Spa our main objective is to satisfy the requirements of our guests, besides offering a quality service where the guest feels at home. We received your comments with great joy and we hope you have had a pleasant stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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367davina wrote a review Apr 2019
Auckland18 contributions15 helpful votes
Travelled with my brother. Things I remember about this place: Lovely, spacious room (a step up from the hostels we'd been sleeping in!) The hotel served a good breakfast which includes hot food (and it opens at 6am so really good for early morning tour pickups). The scrambled eggs were yum. Neat indoor swimming pool. Had shuttles to and from town which was really helpful as the hotel was a bit further out than we had expected.
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Date of stay: March 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from ImagoHotelComercial, Director de Relaciones con Clientes at Imago Hotel & Spa
Responded Apr 25, 2019
Dear guest, Thank you for sending us your positive impressions about our hotel. It is a pleasure to know that we have fulfilled your expectations 100%, in Imago Hotel & Spa our main objective is to satisfy the requirements of our guests, besides offering a quality service where the guest feels at home. We received your comments with great joy and we hope you have had a pleasant stay. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Peter wrote a review Mar 2019
Budapest22 contributions5 helpful votes
Muy bien. Fuera de la ciudad, pero el transporto es comodo. The breakfast was very good, the room size comfortabel. For us the temperature of the water in the pool was a little bit cold. In a word we were satisfied.
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Review collected in partnership with this hotel
Date of stay: February 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from ImagoHotelComercial, Director de Relaciones con Clientes at Imago Hotel & Spa
Responded Mar 19, 2019
Dear Peter B, thank you for sending us your positive impressions about our hotel. It is a pleasure to know that we have fulfilled your expectations, in Imago Hotel & Spa our main objective is to satisfy the requirements of our guests, besides offering a quality service where the guest feels at home. We received your comments with great joy and we hope you have had a pleasant stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ingethesweetest wrote a review Mar 2019
Aalborg, Denmark23 contributions31 helpful votes
We stayed at this hotel in El Calafate between visits to Torres del Paine and Perito Moreno glacier. The rooms were nice, as was the stairway (not just for emergency as you see in other hotels). It was nice to be able to buy mineral water in the bar by the reception. The Wifi worked fine. I only used the shuttle to town once but my travel mates tried it more times and found not issues with this good service. A walk to town was nice when the weather was good. The view was good and I can recommend a walk or a run along the bay in the direction away from town. We ate dinner twice in the restaurant and the food was good. I had the ravioli filled with lamb and with cream sauce and chocolate sprinkles both times - it was so good. Breakfast was good, standard for the country/area.
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Date of stay: March 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from ImagoHotelComercial, Director de Relaciones con Clientes at Imago Hotel & Spa
Responded Mar 19, 2019
Thank you for sending us your positive impressions about our hotel. It is a pleasure to know that we have fulfilled your expectations 100%, in Imago Hotel & Spa our main objective is to satisfy the requirements of our guests, besides offering a quality service where the guest feels at home. We received your comments with great joy and we hope you have had a pleasant stay.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PamMacD wrote a review Mar 2019
Los Angeles, California26 contributions42 helpful votes
My husband and I stayed at Imago for a few days and overall we had a good experience despite a couple things. I’ll list the good and bad, hopefully it might be of help to someone else... GOOD: • Location is a nice little distance from the main town, great if you love walking and want to see the area. We did this fairly often even though we rented a car • Staff was nice and helpful • Lobby bar had great drinks and even better food. We are there for dinner twice. • The breakfast looked very nice, tons of food options both hot and cold although I admit we only had a quick cup of coffee before heading out for the day • Hotel itself is modern and nice looking. Wish we had time to try the spa. BAD: • Central heating with no option for us to control the temperature. Our first night
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Date of stay: March 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from ImagoHotelComercial, Director de Relaciones con Clientes at Imago Hotel & Spa
Responded Mar 19, 2019
Thank you for sending us your impressions about our hotel. Thank you for highlighting positive impressions as negative ones. We hope you have had a pleasant stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Think2020 wrote a review Mar 2019
Thonotosassa, Florida43 contributions52 helpful votes
Poor service standards, limited amenities, high price for three star at best accommodations. Very depressing rooms and dark hallways. Also quite isolated from town with no transport options other than an hourly shuttle. More reviews to follow after staying one night. Manager offered upgraded room but although larger and slightly better views it is still a shock. Not as advertised as they say!
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Date of stay: March 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from natthhy, Director General at Imago Hotel & Spa
Responded Mar 15, 2019
Dear Elizabeth It is a petty you have decided not to stay with us, as soon as you arrived, we tried to do our best to make you feel comfortable, The management personally followed your complain, we sorry that we could not fullfill your expectation, it is also disappointing to see you comments despite our efforts
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jorgemartinez28spain wrote a review Jan 2019
Madrid, Spain65 contributions53 helpful votes
i cant understand that there are still hotels with a bad WIFi connection, and the one in Imago hotel was horrible. Also the bed was really soft and uncomfortable. Spa and breakfast was good, but still wouldnt reccomend this hotel.
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Date of stay: January 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from ImagoHotelComercial, Director de Relaciones con Clientes at Imago Hotel & Spa
Responded Feb 1, 2019
Dear Jorge, We regret that you have not had a positive vision about our Hotel. Unfortunately, the Wi-Fi signal in the city is very precarious compared to the big cities. We hope that the service improves soon. Unfortunately we can´t do anything. Regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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traveloracle1964 wrote a review Jan 2019
London, United Kingdom22 contributions20 helpful votes
If you are looking for a motel, with little service, awful food, lots of nylon in the bed, a gym held together with gaffer tap, a breakfast that has seen better days and staff who don't ever great you or ask if you need anything during the whole time you are at breakfast and a pool that's 7m long, triangle shaped, so completely useless to swim in. Then this is the place for you. Sorry forgot to mention that's it's 3k out of town and has an infrequent shuttle bus that's not big enough to take the guest numbers and just abandoned them, yet always has 2 seats it refuses to use!
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Date of stay: January 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from ImagoHotelComercial, Director de Relaciones con Clientes at Imago Hotel & Spa
Responded Jan 11, 2019
Dear guest, We are very sorry for your discontent with our hotel and its service. We regret that your experience has been negative. It should be noted that in the case that our transfer occupies its maximum capacity (13 people) and it is necessary to make another trip with pleasure we will do it. The seats that are not occupied are those that accompany the driver due to safety issues and requirements of the insurance company. Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jpsomodi wrote a review Jan 2019
Buenos Aires, Argentina10 contributions7 helpful votes
This hotel es definitely NOT a 5 star hotel no matter what they say or if they charge de exorbitant prices they charge for what’s plainly BAD quality of everything if compared it. The “Spa” is poor, the pool decadent with paint coming off the floor as most clear picture of it’s state. The “Spa” is not attended if the 2 women there are busy doing massages, the steam room fits 1 person and dry sauna doesn’t go past 80 degrees... Breakfast is simply bad, it would be decent in a 3 star hotel in a rural area: juice is from a pack and half the fruits are from a can. Within the “hot delights” you will only find reheated potato and equally reheated and untasty eggs. If you ask for something else, you’ll get charged 5 xtra euros for a dry omelette with ham and cheese... They have a
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Date of stay: January 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from ImagoHotelComercial, Director de Relaciones con Clientes at Imago Hotel & Spa
Responded Jan 11, 2019
Dear guest, We are very sorry for your discontent with our hotel and its service. Our transfer service is one of the highest points highlighted by our guests based on the punctuality and regularity of the service. We regret that your experience has been negative. Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the El Calafate area.
PRICE RANGE
₱8,566 - ₱14,629 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
imago hotel and spa, imago hotel el calafate
LOCATION
ArgentinaPatagoniaProvince of Santa CruzEl Calafate
NUMBER OF ROOMS
54
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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IMAGO HOTEL & SPA - Reviews & Price Comparison (El Calafate, Argentina) - Tripadvisor