A pleasant stay, staff were accommodating and very helpful. We received a welcome cake in our room (it was my birthday when we arrived). They even made animals out of towels (for the kids). They even provided us an extra bed for free.
The complimentary mini bar is a plus point. Check in upon approval and check out upon departure are smooth. Air conditioning is cool enough for me and it really helps me with my sleep. Overall an enjoyable trip except for some hiccups with the delivery of luggage to the room upon arrival.
Checking in was very underwhelming. After reading a lot of reviews regarding parking, I made sure to ask for valet service. Surprise! They don't have any. I requested for a non-smoking room knowing this was part of a casino and I had kids with me. What I got was a smoking room that was converted to a non-smoking room. It's great they fully disclosed, but maybe they shouldn't have in this case as I immediately got a feeling this was going to be a mistake choosing Nuwa. In fairness, I checked out the room and the room (deluxe double) was more than decent. You could smell smoke in the hallway though especially when some of the neighboring doors open. We were fortunate to know some people who are connected there and once they found out our experience, we were able to change rooms. I was quite surprised at their creativity given they ran out of deluxe doubles. From then on, our experience there was really awesome. Breezes - A la carte breakfast was decent. More importantly, it is beside the pool. So we had breakfast here, stayed around the pool for a few hours, then had lunch here. Pool - Saltwater pool. Heated Jacuzzi. Private cabanas are available for a price. Crystal Dragon - Must try the shrimp rice roll. Most popular item. Spa - Dry/wet/steam sauna available. Has a lounge as well with complementary dried fruits/water I agree with some of the other reviews in that their service can really be improved upon. Service shouldn't have to come down to who you chance upon in the property. I don't think that's part of the casino experience. …
we enjoy our swimming. lifeguard Sir Noel at Nuwa hotel he is very accomodating and very polite. He is making sure guest are being attended. he is very friendly definitely we will recommend him and we will come back.
cozy, i just hope that my 16 years old son could experience to eat dine in at season 88, is there a way that they could have an access for minors sana na makakain sa season 88 sarap pagkain nila. And hyatt cafe is not yet in operations
Booked a two rooms for my family. It was excellent. The area is near is accessible to everything. Mall, airport, expressway and recreation activities for the young and adults. Receptions is superb. Service is topnotch. The only glitch is the breakfast buffet is on another hotel. Definitely will recommend this hotel to family and friends.
Nice place.. Surely go back here. Well-sanitized, Excellent service and fantastic ambiance.. My kids loved the pool that's exclusively amazing. They even went to Dream play where in they experience different adventurous activities. There's a lot of restaurants to choose from. We ate at Japanese Restaurant "HIDEMASU", the food was great there. I highly recommend the pizza at Modern Table as well. It was located nearby malls like Ayala and Mall of Asia.
Excellent and staff are all amazing ., All facilities are modern and superb 😊 thanks to Toby Alvaran who did amazing job and no.1 service...food great and restaurant are amazing, you can find all the food you wanted to eat..Thanks
At Nuwa swimming pool facility, Lifeguard Noel helped me with my lost pendant, a patient man, really doing his job & a very respectful employeeThank you again Noel👍🏻🙏🏻 God will bless you of what you've done by helping me as your gusets.
excellent service, the place is beautiful same like my last visit in 2015 . The staff are hospitable and the place is clean , I hope I can go back for a longer stay and taste the food in the restaurant