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Cheaper
Average
Higher
About
4.5
#6 of 31 hotels in Paranaque
Location
Cleanliness
Service
Value
Kingsford Hotel Manila is a vibrant property fit for the urban traveler. Situated inside the dazzling Entertainment City, the hotel is only an 8-minute drive away from the Local and International Airports and is near major shopping malls, theatres, and leisure destinations. Pamper yourself with the steam and sauna, get your workout in the hotel’s fitness center, or take a dip in the swimming pool. All 18 stories feature a sophisticated, minimalist, and straightforward design, exuding a cosmopolitan vibe for the urban traveler.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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The Kingsford Hotel Manila garners appreciation for its cleanliness and welcoming atmosphere, with numerous guests commending the spotless rooms and friendly staff. Despite some concerns over soundproofing and occasional slow service, many find the hotel's strategic location near airports, malls, and attractions a significant plus.
Opinions about value and amenities like the pool and gym are mixed, with some travelers calling for better breakfast options and room features. Overall, the hotel's cozy ambiance and professional staff contribute to a comfortable stay.
Location
Convenient
Atmosphere
Welcoming
Rooms
Cramped
Value
Affordable
Cleanliness
Mixed
Noise level
Noisy
Service
Inconsistent
Amenities
Satisfactory
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Let me start by saying what a 5 ⭐️ service all through our stay. We arrived from the United Kingdom and were required to do a mandatory hotel quarantine upon our arrival to the Philippines. We chose to stay @ Kingsford Hotel and it was a brilliant decision. The hotel arranged an airport taxi for us and it was hardly a 10minute drive from the airport to the hotel, which was a plus since we need quick access to the airport for our domestic flight after quarantining. The check-in was swift. All through our time from getting in the taxi from the airport until we stepped in our rooms, we were met with kind, welcoming smiles and attitudes. A few of the staff that we interacted with were Sheila, front desk duty manager who was always willing to help and resolve any of our queries immediately and without hesitation, we also want to mention housekeeping staff Jomari who was very accommodating to our requests. Kudos to the GM Mr. Joe Fijardo and all the staff for finding ways and going out of their way to make their guests happy even in such difficult times. All Covid precautions were very well set, managed and were also guest friendly. There was a separate area within the hotel for swab testing. Also a shout out to the Chef for the yummy meals we were served 3 times a day. My family and I would definitely recommend Kingsford Hotel to not only quarantining passengers but also for leisure guests. Our room was beautiful, food was good, but it’s the 5 star service that made us feel at home and made our 10day stay (felt like a staycation instead of a quarantine) a memorable one.
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Date of stay: September 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Joe Fijardo, General Manager at Kingsford Hotel Manila
Responded Sep 8, 2021
Dear H. Damania, Thank you for taking the time to share your positive experience with Kingsford Hotel Manila. We are delighted to learn that Sheila, Jomari, GM Joe, Chefs and the rest of the team met your expectations and made you satisfied during your stay. We look forward to sharing your words with the team. It was a pleasure that we have to serve you and we hope you will stay with us again soon. All the best, Joe Fijardo General Manager Kingsford Hotel Manila
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First of all the hotel location of the hotel is nice and the view from Manila Bay. the ambiance is very comfy and pleasing to the eyes. I don't have access to the main lobby cuz its temporary for all the quarantine guest for check-in and out. and they also strictly practicing the New protocol for safety related to COVID-19 and the security has a good approach for you the reason for you to feel safe. Good Job!
Supervisor Sandra, Celema and Baste from Housekeeping provided a seamless service, the room was very cleaned, and the bed presentation is great and look comfy and the room smell is refreshing. kudos HK team.
Roy from pool area is very accommodating as well and very informative about the hotel.
we also enjoyed our lunch in Kingsford Cafe, Mau who provided a service to us from the start till we finished is marvelous. she created a warm welcome introduction and provided our orders. kudos to the kitchen Team who prepared our foods its perfectly done. and also Enzo who serve my Iced Coffee is also fantastic! Mau and Enzo Good Job!
Tom from Front desk who checking in to us is very welcoming and Jolie is accommodating as well provided a seamless check in and check out experience.
over all experienced was really fantastic. we glad to experience to Check In in Kingsford before we leave and go back to UK for work.
Kudos Kingsford Hotel Manila! we definitely go back again.
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Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Joe Fijardo, General Manager at Kingsford Hotel Manila
Responded May 17, 2022
Dear 165emmanueld, Thank you for taking the time to share your positive experience with Kingsford Hotel Manila. We are delighted to learn that our team met your expectations and made you satisfied during your stay. We look forward to sharing your words with the team. It was a pleasure that we have to serve you and we hope you will stay with us again soon. All the best, Joe Fijardo General Manager Kingsford Hotel Manila
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A great and satisfactory experienced. The rooms were clean, very comfortable and the staff was amazing specially DHON for being productive and meets the costumers expectations in a timely manner he delivers what has been promised and makes an extra effort to keep costumers accurately informed. They went over and beyond to help make our stay enjoyable. I highly reccommend this hotel for anyone visiting downtown.
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Date of stay: August 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Joe Fijardo, Owner at Kingsford Hotel Manila
Responded Aug 10, 2021
Dear Maurice Ray, We are overjoyed to hear about your experience at Kingsford Hotel Manila and we’re so appreciative of your 5-star review! It is always a pleasure to receive your positive feedback and we’re glad to know that you enjoyed our clean and comfortable rooms. We also will share your comments with Dhon and the team. We look forward to welcoming you back soon. All the best, Joe Fijardo General Manager Kingsford Hotel Manila
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We arrived here tonight after an extremely long day of travelling. We checked in just before 10pm (2 rooms) just to be informed that there are no more rooms with 2 beds even though this is what we booked online. Breakfast is not included even though this is not a cheap hotel considering others in the area.
We were then advised that they cannot accept “credit debit” cards as a deposit as their system actually charges a debit account and does not just “hold” your deposit so we were asked to head over to an ATM and withdraw cash only for the deposit. Too bad for anyone not travelling with a credit card.
Upon entering our room we noticed a hole where a fridge is meant to be and no kettle in the room.
After trying to call front desk, housekeeping and room service for almost half an hour, finally someone answered who said they will have someone check the room. Getting a kettle to the room was an absolute nightmare!!! There is still no update on why we have no fridge in the room and all you get from reception is “I’ll have someone come and check”. The maintenance man came in and asked me to use the FAUCET to make a coffee!!!
I got so tired of waiting for a kettle to make a hot cuppa that I called room service as we have an IN ROOM MENU that states 10PM-6AM daily. After yet another 15 minutes trying to get a hold of room service or front desk, we were advised that room service closes at 10PM and this in house menu that is advertised in our our room and very clearly displayed in print is “not open for processing yet”.
We have not spent 1 night in this hotel yet and I am already looking for other places to stay due to the terrible service here. We also have a blue flashing light in the room where the smoke alarm looks to need batteries. TV remote also does not work and there is no hot water. Just cool water.
Terrible service and amenities. Don’t book this hotel
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Date of stay: October 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Joe Fijardo, General Manager at Kingsford Hotel Manila
Responded Nov 1, 2022
Dear ginab812 Thank you for sharing your feedback on your recent visit to Kingsford Hotel Manila. We regret that our hotel did not meet your expectations with the in room dining service and room’s amenities. Please be assured that this is not the standard that we aspire to provide to our guests. We’ve shared your concerns with the management, front office and food and beverage department so that we can focus on improving our services and facilities. Your satisfaction is very important to us and your feedback makes us better at enhancing our services. Sincerely, Joe Fijardo General Manager Kingsford Hotel Manila
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I would like to commend the check in and even check out process and the responsiveness of the receptionist/s (Ms. Joli and Mr. Nolan) they were very accomodating and friendly and they even granted immediately our request to transfer to a room with a virw of the pool and facing okada during our first stay (01/23/2023) and thay also gave me the same view the last time (02/09/2023) we checked in. I would like also to commend the room service for being responsive to our request and the staff at the pool and at the sauna and steam bath they were friendly and accomodating. The sauna and steam bath is superb. What I would like to suggest is, if possible to put a water dispenser near the wet room and if possible to replace the shower curtain in the room with a glass enclosure. Overall, our stay in kingsford was superb and relaxing. Thank you and God Bless us all!
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Joe Fijardo, General Manager at Kingsford Hotel Manila
Responded Feb 14, 2023
Dear jhaya2023, Thank you for taking the time to share your positive experience with our front office department. We are delighted to learn that our team met your expectations and made you satisfied during your stay. We look forward to sharing your words with the team. It was a pleasure that we have to serve you and we hope you will stay with us again soon. All the best, Joe Fijardo General Manager Kingsford Hotel Manila
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I stayed at their suite room for 2 nights. The room is clean and spacious, the interior is also impressive and the amenities are excellent -they have more than what is needed (i.e. shaving kit, which other hotels don't have).
However, my concern throughout my stay are the following:
1. The shower drain; it flooded the entire bathroom because it's taking a while to suck the water.
2. The breakfast spread; it's so LIMITED, there are very few selection, and there is no variety. I always stay at hotels because of work and they need some serious improvement in this area, because compared to other hotels, they're really far behind.
3. The staffs; frontdesk, f&b, housekeeping, most of them are impolite and unapproachable. • Housekeeping staffs will just pass through the halls and would not bother to greet guests. • F&B staffs are unattentive to guest needs. Also, they need to undergo training programs because I don't think they know what they're doing. I had my dinner at their restaurant once and there are no table napkins on the table, my main course was also served first and my salad arrived last. 😅 • Frontdesk staffs are frowning and are unapproachable.
But, I would like to commend ✨Hannah✨ from Housekeeping. I was able to communicate with her only through phone calls and she was really pleasant and was able to provide my requests in a timely manner.
I'm very observant and I'm very particular with the hotels I'm staying in, thus, I give thorough reviews for improvement. I hope this helps.
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Date of stay: July 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Joe Fijardo, General Manager at Kingsford Hotel Manila
Responded Jul 19, 2022
Dear Princess, We greatly appreciate the time you’ve taken to share your feedback and bring this to our attention. We si¬ncerely apologize that you encountered an unfortunate experience with us. At Kingsford, we strive to exceed the guests' expectations and take this review seriously to improve our services. We have addressed your concern to the concerned departments and they are now taking necessary actions so that we can continue to provide a rewarding stay for all. We hope that we can have the opportunity to serve you better soon. Sincerely, Joe Fijardo General Manager Kingsford Hotel Manila
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Food = 5/10, free meal was like small kid is eating, 2 small slice of meat or 1 small slice of fish fillet and a little bunch of rice, So you need to request another meal that cost 175pesos also same on water. Food taste good but very few,
Bathroom = 1stday smell like $hit, floor very dirty, I don't know if the clean it before we arrived.
Service = yeah we are not same to other costumers that have money but we are still a guest just serve as with passion on your job. Yeah we are OFW but please serve as like other normal guest. We also don't like to be on quarantine but this is the protocol.
Linen = bed linen, towels are very good as in new. Wifi = very good fast you have own router under the vanity desk.
Sorry for my english writing, i'm a filipino hahahah
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Date of stay: June 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Joe Fijardo, General Manager at Kingsford Hotel Manila
Responded Jul 14, 2021
Hello Kismyname, We thank you for your review and for choosing our hotel. We appreciate your effort in giving your feedback as we deem all these important in continuing to improve our service. Through your valuable review, we can identify the areas we are excelled at and the aspects that we need to give immediate attention to. We will definitely improve the portion of our food for the satisfaction of our guests. The housekeeping and Engineering Team are also checking all of our rooms to address the concern regarding the bathrooms. Again, thank you and we look forward to welcoming you back to Kingsford. Much regards, Joe Fijardo General Manager Kingsford Hotel Manila
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I arrived in kingsford hotel last 6th of April 2022. When i entered the lobby the secutrity personnel in charge was so accomodating and very kind by assisting me on my baggages and directing me to the front reception. This is when i met Ms. Aira catangay whos in charge at that moment. She walk me thru the process of checking inn. Shes been very hospitable and very nice while shes givinh me all thw info that i need. Kudos to you Ms. Catangay. I went to my room with full of excitement as i noticed that the ambiance of thw lobby and the surroundings met all my expectations. Not to mention the room that ms catangay gave me, she actually gave me privilage of choosing the room and everything that comes with it. Again thank you. To summarize the overall and personal overview of kibgsford, this hotel deserves its stars not to mention the service and the amenities. I will mostlikely be back in here and will be promoting to my friends baxk in australia.
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Date of stay: April 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Joe Fijardo, General Manager at Kingsford Hotel Manila
Responded May 17, 2022
Dear 775ajj, We’re grateful that you’ve enjoyed your stay with us. We would like to also appreciate you loved our service as it motivates us to continue providing quality service to our guests. We look forward to sharing your words with the team. Book your next stay with us so that we can meet each other again soon. All the best, Joe Fijardo General Manager Kingsford Hotel Manila
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1st of all I would like to thanks to Felix from F.O., Raffy from H.K., Tere, Enzo, Mike, & Jana from Room service. because of them I enjoy my stay at the hotel even more because I feel that they really prioritize my request and they are very hard working at work. their meals are really delicious, if I'll rate the meals in 1-10 I'll choose 11. For the others like room, wifi, service, & others that not mentioned are all excellent for me. Thank you kingsford for making me very happy. 5star & 5smiley😁😁😁😁😁
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Date of stay: June 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Joe Fijardo, General Manager at Kingsford Hotel Manila
Responded Jul 14, 2021
Dear Lanztig, We are overjoyed to hear about your experience at Kingsford Hotel Manila and we’re so appreciative of your review! It is always a pleasure to receive your positive feedback. We’re glad to know that you enjoyed the service of our team and the taste of our food. We will definitely share your comments with the management. We look forward to welcoming you back soon. All the best, Joe Fijardo General Manager Kingsford Hotel Manila
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The Quality of this hotel is subfar considering the price of other hotels we stayed in the same price range includes, Tryp hotel, novotel, joy~nostalg, summit hotel provide much better quality rooms and amenities.
Breakfast and dinner was very dissapointing, selections was very limited, service in dining area are not good but front desk and room service was great.
Their rooms is small they cant even fit a closet, they still use shower curtains, they do not have the regular items such as bath robes, they only give 1 bath towel you have request for an additional, laundry bag has to be requested, their lobby has a waiting area that looks like you will line up to get an official documents,
It's unfortunate because they have such a good location but the quality of the hotel doesn't match. But knowing other Megaworld hotels and other developments its not surprising.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip:Pool is nice but crowded not enough tables and chairs..
Breakfast and dinner has very limited...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Paranaque area.
PRICE RANGE
₱2,707 - ₱3,609 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonMetro ManilaParanaque
NUMBER OF ROOMS
529
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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